Opal Hot Springs & Holiday Park

No WiFi (you cannot even use your own data as they clearly have a blocker) except if you pay their extortionate WiFi rates for minimal data. Not a good look this day & age. We were trying to organise funeral, so we had to go off-site to do this, pointless staying here, as we were looking for time out to clear our heads and make further arrangements. Don't recommend at all.

It was great; easy parking, nice staff, clean room. Very comfortable bed, pillows and bedding. Decent shower, full oven/stove, lots of TV channels. Amazing onsite facilities; recycling, clothes washers and dryers, barbecue, playground, office shop. The Ramaroa pool was so nice I want to keep it secret, don't tell anyone ok?

Great place to spend a bit of time relaxing! Pools and facilities were great!

Lovely view from our cabin. Pools were clean and big enough for lots of kids. Bathrooms and shared areas clean.

Wifi sucks. I'd rather pay for gigs than suffer with the wifi. The bamboo used to shade the hot pools now they're gone Very limited parking per site Before Campers could use the pools before public opening hours

Had a kitchenette cabin, was nearly put off booking by needing to bring bedding, however once we arrived the pools were amazing which outweighed all else. Also paid extra for our family to use the private pool, such a great space. Will be back with golf clubs and walking shoes for the waterfall track is open. Loved it all, but will be upgrading to a motel unit in the hope the double bed is better as we had some serious roll together 😆

Great upgrade and pool!

Overall a good stay. Room was clean and comfortable. However the shared toilets/shower was old and rather grimy. So we bath in the shower block instead. Expedia was not great though. First the listing was incorrect - the room did not have a bathroom at all as stated. -second when we wanted to change and upgrade the room, I assumed I would be paying a little more. I did not ask for a refund but rather an upgrade so was willing to pay more. Instead they were planning to cancel the payment for that room and made me pay for another room which means I am paying for 2 rooms instead. When is an upgrade considered a cancellation? Apparently Expedia thinks so. This is the 2nd time I had a rather bad experience with Expedia. I suppose this means I should be wary of it in the future.

The wifi was a bit of a problem as it cut out a lot in the tourist flats

Enjoyed our stay - staff were very friendly and nice, loved the pool and the rooms were nice and comfy 😊

this was not as pic showed it was the worst t/f i have stayed in it is out of the 50s or 60s retro needs to be as pic shows toliet door didnt close cockroches, ants on chairs and benches uneven floor we kept on tripping on the only good thing nice beds

Lovely view from our cabin. Pools were clean and big enough for lots of kids. Bathrooms and shared areas clean.

Stayed a night with my son in a kitchen cabin. Rooms are simple and clean. Pools were lovely, very clean and well kept. Staff were very friendly. Nice getaway thankyou, absolutely be back.

Enjoyed having access to pools. Bed was comfy, living space was clean, bathroom was not -floor was so sticky we put down bathmat to walk on. No smoke alarm/detected.

Shower needed upgrading but overall the family unit was clean, spacious and comfortable. Outdoor surroundings beautifully maintained and pools a delight. Good value for money.

The studio motel is super clean and feels newly renovated. Staff are really friendly and helpful. The pool’s nice and warm, great for the kids! We’ll definitely be back again!

I found the whole properties facilities being good and not hard to access, I would say put something more in place for the cars up at the cabins as some had more vehicles than suppose to and also have a system that better makes other guests know to stop being noisy and also the cabin I was in the door kept jamming which made it hard to lock. I didn't like there were cobwebs and spiders on the roof an no vacuum or broom offered if your there for longer than 3 days. Plus beds were dusty on the top bunks. Suggest to have a better airflow for condensation.

Old establishment, but clean and perfect for a budget friendly stay.

The staff were friendly. The room was clean and very spacious. But the toilet bowl must have seen lots of visitors and needs upgrading.

we were definitely happy to stay in warm room with an 8mo and a 2yo, but the water through the kitchen tap ran brown for a while until it turned clear, this is not good for a baby which needs clean and safe water to drink (yes i was boiling the water). the shower took a good 5 - 10 minutes before it ran warm to hot, i do understand that if no one stayed in the room for a while this can happen but staff should have been checking this before having guests stay.

Was much nicer than we were expecting . The unit had been renovated ( only the shower to go) . Great new deck with table and chairs , to relax on with a quite drink . Beds were great . Hot spa pools were brilliant for relaxing at the end of the day . Nothing not to like . Will definitely stay again ( have already booked :) )

Our accommodation was brand new and beautifully designed.

La chambre et les équipements de la cabine haut de gamme.

Great family place to escape the city madness with the kids. Beautiful private pool was a treat. Nice rooms comfy beds.

Great setting and very peaceful. Kids loved the pools. Unfortunately the units are tired and the beds kept us awake all night with the squeaky uncomfortable spring mattresses. Complimentary tea and coffee would have been nice as would a table outside on the deck.

room doesn't look like the photo sent to me kind of disappointed there but view is nice and the place is peaceful.

We fully enjoyed our 2 nights stay, so quiet an the view is worth seeing, staff in office are welcoming an friendly, property were tidy an clean daily an amenities were closeby an clean, toilets an showers were clean an tidy an easy parking, walking distance too the hot & cold pools, beautiful gardens, kitchen cabins needs a upgrade abit outdated, double bed was small, mattress was hard an you could feel the springs when you lie on bed, Rm 7 ranchslider wouldnt slide across, you had too lift the door upwards too slide across an too lock door, kitchenette was small bench space an fan in the room had a rattle when turned on, so it was noisey an annoying but we adapted an loved our stay, we will definately reccomend in coming back again

Good old-school accommodation. Could do with up-dating

We found the cabins were not very soundproof and you could hear the neighbours in next room talking eepecially when returning from the toilet in the middle of the night. Was very noisy when they were at the kitchen area later in the evening

Liked the prices, everything walking distance. Didnt like how thin the walls are and being able to hear the littlest things from both cabins on either side= need to put something in to help with noise

The hosts were fabulous and friendly, the pools were amazing and we thoroughly enjoyed our short stay.

Another great stay. Wonderful hosts who go the extra mile. See you next time!

We booked the family room and mistakingly put 2 people down. Owner argued that we could only have 2 people - no compassion as we had travelled to Waharoa for a tangihanga (funeral) - owner demanded we pay extra despite paying over $300 - we told owner we would never have booked a family room for 2 people only. It was a genuine mistake - owner showed no compassion or understanding of our situation. We had travelled over 6 hours to get to the tangihanga. Totally unhelpful especially when we were already stessed and sad.

Staff friendly and helpful Clean and tidy Recommended by family Loved the hot pools

Booked the tourist cabin based on description/photo of room. A photo came up on the booking page that was a panoramic shot and this was a studio room, not a tourist flat, and confirmation reconfirmed the room photo. On arrival wifi was mentioned - after being told the price I said probably wouldn't bother - would just use my friend's data - admin said wifi is not that great here anyway! yet they charge you for a service that you are obviously not going to get much of, if any at all? When we opened the door to the 'tourist flat' it was awful. The smell was musty, room was old, bottom of couch was coming away, bedrooms didn't look inviting & definitely looked NOTHING like the photo. Found the bathroom - what an awful shower cubicle - old, dirty brown stain on the bottom, broken surround, totally uninviting! Now I know why they don't put any bathroom photo online. Back to the office to return key and say there was no way we were staying there. She said she would ask the manager (Brendan). He argued that the shower's brown marks was from the water that is used there - nothing I would want to shower under!! He was not impressed and said to admin, "give her a refund and get that woman out of here". Appalling attitude! In the morning I went back to the camping ground. Brendan said "we've decided we're not going to give you a refund". Long story short - we will never come back here and will tell everyone we know to not stay here.

Awesome service from Brian and co. Would definitely stay again

reception lady was so unpleasant didn’t smile no warm welcome so slow at checking us in reasonably rude explaining our shortened spa time due to being late of our own accord but could have been more friendly just because. Ignored us when we spoke asking questions staring at the computer instead…. hadn’t answered oh when we were calling to advise our lateness. a just responded NO abruptly to request for late check out on mother’s day …. very unpleasant i’d not return because of her service but found the place nice an would want to bring kids back just not to be checked in by her

The studio motel is super clean and feels newly renovated. Staff are really friendly and helpful. The pool’s nice and warm, great for the kids! We’ll definitely be back again!

The staff was super helpful and accommodating, I had some phone issues and needed to make some calls and they were very helpful, Caroline was an absolute sweetheart and Brian and his wife (I think) wasn’t properly introduced, not sure if they are the owners or employees but they could not have been nicer, I did a late check in and Brian never made me feel like I was “bothering”him, a true hospitality professional, I would definitely stay there again!

Swimming is lovely, staff is amazing Highly recommended

All good , comfortable bed, peace and quiet.

Peaceful

Easy to get to Matamata town and The Hobbit

Proximity to Wairere falls walking track

Cental to Rail Trail. The owners seem to have done alot of work on the grounds and working their way up the list of priorites & improvements for an older establishment. Although the rooms are tired but they are clean, and tidy & contain all of the necessities. Good linen, comfortable beds & pillows & all the cutlery crockery expected.

Receptionist was very welcoming and informative. Great place to stay overall, the only downfall was no cell reception but otherwise a great place to stay. Would recommend and stay again. Thanks team.

What an awesome spot, we will be back again forsure!!! Amazing place to stay, loved the pools and the room, the location, it was all very nice. Friendly people too which was a nice bonus!

Staff very friendly and helpful. Beautiful vistas and pool. Close to Matamata where food and service was excellent

Nice peaceful spot

It is a lovely spot. Friendly staff and the other campers were too. Accommodation was just what I required. Beds comfortable, kitchen area well equipped. Have been here several times, love it, will definitely go again.