Name: Arbour Hotel and Residence
Address: 99/10 M.9 Pattaya 3rd Rd., Tambol Nongprue Amphur Banglamung, Chon Buri, Thailand, Pattaya, Thailand, Pattaya, Chonburi Province, TH
Price range: $55–$92 per night
Rating: 9

What guests think

At Arbour Hotel and Residence, reviewers consistently praise friendly staff, modern rooms, and a striking rooftop pool-bar scene, while noting downsides like traffic noise, small gym and pool, occasional hot-water or maintenance glitches, and breakfast that can be inconsistent.

The location is generally convenient for reaching Pattaya's sights, nightlife, and the beach by foot or a quick ride. Many appreciate comfortable beds and in-room washing machines, though balconies and some rooms feel compact. Expect a stylish, good-value stay with great views, best for travellers who can tolerate some city noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop pool and bar with city and ocean views are a highlight, and the spa earns praise. The gym is small with limited equipment, and parking can be tight though valet/free options help.

Related guest reviews

10

Haydn

Feb 15, 2023

·

The roof top pool has to be one of the best in town. The sunset is pure magic. Close enough to both beach and town, with free valet parking. Couldn't ask for more. Also, reliable WiFi. Definitely would recommend.

10

Yada

Mar 7, 2023

·

Stayed 1 night

New hotel with instagrammable rooftop. Limited parking space so I had to park on other parking area nearby. Limited choice of food and taste could be improved (both dinner & breakfast). Small bathtub & swimming pool. Overall a pleasant stay.

8

Christoph

Nov 18, 2025

·

Stayed 7 nights

Das Hotel liegt an einer verkehrsreichen Strasse. Daher konnte ich nur mit Ohrenstöpseln schlafen. Fitness ist klein und verfügt über qualitativ einfache Geräte. Die Rooftop Bar ist sehr schön. Der Safe im Zimmer ist auf Bodenhöhe montiert. Das ist eher mühsam. Die Mitarbeitenden sind aehr freundlich und hilfsbereit,. Neues Hotel.

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10

Prarinya

May 22, 2023

·

Stayed 2 nights

very good hotel. hard to self park but manageable. surrounding area not great, not near beach, but not hotel fault. Will stay again if happen to drive there.

10

Joseph

Oct 3, 2025

·

Stayed 5 nights

My first stay in Pattaya was during the off-season so the prices were criminally low. It was supposed to be raining the whole time but we were lucky with no rain. The luck of the weather plus the uber pleasant experience at the Arbour really magnified the joy of this vacation. The staff is impeccable with service and smiles galore. The view from the rooftop pool, the sauna, cleanliness, and the convenience of location makes this a place to revisit in the future.

4

Paul Anthony

Sep 19, 2025

·

Stayed 18 nights

Small pool small gym

8

Craig

Aug 31, 2025

·

Stayed 8 nights

This hotel is a solid choice for an extended stay. The room includes a small washer, and the staff will provide free detergent upon request. You can also have your laundry done for a fee, if preferred. The bathroom is a bit tight, so couples may need to maneuver around each other, but the bed and pillows were fantastic—we had some of the most restful sleep of our trip! The breakfast buffet offered a decent variety, with options for meat eaters, vegetarians, and pescatarians. Location-wise, it’s within walking distance of Central Pattaya Mall and Beach Road, though we rented motorcycles to do more exploring. Parking is available, which is also plus. The spa was excellent and definitely a highlight. The gym, however, was quite small with limited equipment. That said, there are several larger gyms nearby if fitness is a priority. Overall, this is a great option for someone looking for a comfortable, “middle-of-the-road” stay—not overly pricey but still offering plenty of amenities for a longer visit.

10

David

Mar 8, 2025

·

Stayed 6 nights

Worth every 5 star, it was close enough to bars, clubs, and night life to where you could walk but far enough away to where you can enjoy peace and quiet. They provide a tasty welcome drink upon arrival which was a nice gesture and if you are driving a car they have free parking around back. The only con the gym is small but it has the necessary equipment for people who plan on doing a short one or two week staycation. There are gyms and barbershops located nearby so the convenience of travel makes this hotel very desirable. The breakfast option is very diverse and if you decide to choose the buffet option you can eat either al la carte or order off their breakfast menu of 12 items which is also all you can eat. The staff are very professional and accommodate all the way down to the door man they always have smile on their face and wish you a good day whenever you depart. Overall I do plan on staying here again and would recommend giving it a try because you can’t beat the price and amenities

10

Soyo

Aug 14, 2025

·

Stayed 1 night

施設は新しくてとても綺麗でした。屋上のバーとプールも良かったです！パタヤで綺麗なホテルに泊まりたい場合にはおすすめします。

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10

Jason

Sep 12, 2025

·

Stayed 4 nights

Travelling solo and decided to stay here, amazing hotel, great rooftop bar and pool area. Very nice restaurant. Exceptional service from the staff. Special thanks to Beam on reception who helped me sort out a reservation booking issue and Khao Fang for housekeeping. Will definitely stay here again on my next trip to Pattaya.

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Cleanliness

Many guests found the hotel and rooms very clean. Recurring issues include bathroom mould or worn towels, occasional pests, and sporadic water discoloration or drainage problems, with housekeeping sometimes slow or inconsistent.

Related guest reviews

8

Sean

Nov 20, 2025

·

Stayed 15 nights

Great location, value for money, well kept property, i can definitely recommend.

6

Gaku

Jan 8, 2024

·

Stayed 4 nights

2回目の宿泊です。4泊しました。チェックイン時などはとてもスムーズでした。スタッフさんの対応にも満足しています。新しいホテルなので部屋や施設は清潔感に溢れています。繁華街からは離れていますが静かに滞在できます。不満点としては①シャワーの水量が異常に少ない。お湯の出が悪い。排水が悪い。②延泊に際し朝9時頃から外出し夕方4時に帰ってきてもルームクリーニングがされてない事が2度ありました。催促した際のクリーニングスタッフの対応も悪く不快です。前回の印象がとても良かったので非常に残念です。

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10

Joseph

Oct 3, 2025

·

Stayed 5 nights

My first stay in Pattaya was during the off-season so the prices were criminally low. It was supposed to be raining the whole time but we were lucky with no rain. The luck of the weather plus the uber pleasant experience at the Arbour really magnified the joy of this vacation. The staff is impeccable with service and smiles galore. The view from the rooftop pool, the sauna, cleanliness, and the convenience of location makes this a place to revisit in the future.

10

Robert

Jul 7, 2025

·

Stayed 8 nights

Very nice and Clean, great staff, in all areas!!!! Nice pool area and bar, food is amazing too!

10

David

Feb 4, 2025

·

Stayed 4 nights

Traffic jam, bath room dirty

10

Soyo

Aug 14, 2025

·

Stayed 1 night

施設は新しくてとても綺麗でした。屋上のバーとプールも良かったです！パタヤで綺麗なホテルに泊まりたい場合にはおすすめします。

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8

Wai Han Nancy

Feb 16, 2024

·

Stayed 2 nights

我們下午兩點半到達酒店，但房間要等待清潔。到了下午三時，房間還未準備好，還要多待多六分鐘才可以上房間。酒店是小至中型，lobby不大，但都算上整潔。在等待期間，有welcome drink ，都算貼心。我們住在八樓，房間size都算合理，有微波爐，電磁爐，洗衣機，餐具等，但沒有洗衣液，洗潔精或煲。房間都算整潔和新淨，有小小的露台。電視都有很多台，可以睇you tube, 不過沒有Netflix 。洗手間衛生一般，毛巾不是很新淨。花灑淋浴時，水會由分間玻璃底滲流至隔離馬桶地方，非常不理想。每天只供應兩支水，太少了。冷氣不是太冷。房價是包了早餐。不要太高期望，每場只可容納35人，要預早book 時間食餐。Recommend 早的去食，遲了真的choice 很少，因為他們fill 得很慢，不是十分多人手。

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2

Shahab

Nov 28, 2023

·

Stayed 11 nights

The property is not a 5star hotel in my opinion. The staff are nice but need more advance training for a 5star hotel. The rooms are dirty, I had to kill cockroaches, flies, spiders etc and when I complained I was never contacted by the management. The phone was broken for days and took 3 attempts to fix it. The shower had molds and wasn’t draining properly. The bed frame was dirty. The pool is definitely not what you see in the picture. Over extremely disappointed and don’t recommend it.

6

T-shay

Dec 4, 2024

·

Stayed 3 nights

The hotel room was not sufficiently clean. The towels look like they have been used for decades. There was mould in the washing machine and bathroom. There was no practical place to hang a towel or wash clothes in the bathroom. There was limescale all over the fixtures. Yellow/brown water came out of the bath tap initially before it ran clear. After complaining nothing was really done about these problems the room was just tidied as they normally do in the mornings. On a positive note the lobby, rooftop bar and restaurant were very good and aesthetically pleasing.

10

J David

Dec 30, 2025

·

Stayed 4 nights

Room was very clean

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Rooms

Modern, comfortable rooms with good beds, washers in many units, and some nice views; several note compact layouts and tiny balconies. Repeated reports of poor soundproofing and traffic noise at night, even on higher floors.

Related guest reviews

8

Michel

Mar 3, 2025

·

Stayed 2 nights

We had a wonderful stay at Arbour Hôtel! The terrasse was absolutely perfect, so comfortable that we spent the whole day there. The room was well-equipped with everything we needed—a fridge, safety box, washing machine, and complimentary water bottles—which made our stay even more enjoyable. The bed, bedsheets, and pillows were incredibly comfortable, ensuring a restful experience. The only downside was the noise from outside at night. Since the room has a balcony with a door that opens, it seemed to let in a lot of street noise, even on the 15th floor. I had to sleep with headphones, but aside from that, everything was perfect! Great food, nice spa, very clean, nice smiles, etc. Would definitely recommend, especially for the comfort and amenities!

8

sang hyen

May 25, 2025

·

Stayed 2 nights

호텔 깨끗합니다 직원친절합니다. 소음이 심하다. 밤새오토바이 차량 크락션소리에 잠을 설쳤다.

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8

earl

Dec 31, 2024

·

Stayed 10 nights

The room is new. But they are small rooms.

6

LIYIN

Nov 7, 2024

·

Stayed 3 nights

隔音不好

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10

sahdev Sinh

Nov 24, 2025

·

Stayed 7 nights

Stayed in higher floor premier room , Perfect hotel , spacious and clean room, big bathroom , excellent location , everything is just with in a distance of 10 -15 mins walk . you get what you see in pictures - balcony is a small space you can only stand but still decent enough to get fresh air and enjoy the view very very welcoming staff at reception - special thanks to always smiling Mr. AMP . i was travelling solo - and had a great trip definitely coming again

6

Peter

Jul 24, 2024

·

Stayed 3 nights

Well the rooms are very nice, the stuff is super friendly and very helpful, however, the hotel is located on a very very noisy road, so if you want relax or sleep and in a quiet hotel, this is unfortunately the wrong hotel.

8

Craig

Aug 31, 2025

·

Stayed 8 nights

This hotel is a solid choice for an extended stay. The room includes a small washer, and the staff will provide free detergent upon request. You can also have your laundry done for a fee, if preferred. The bathroom is a bit tight, so couples may need to maneuver around each other, but the bed and pillows were fantastic—we had some of the most restful sleep of our trip! The breakfast buffet offered a decent variety, with options for meat eaters, vegetarians, and pescatarians. Location-wise, it’s within walking distance of Central Pattaya Mall and Beach Road, though we rented motorcycles to do more exploring. Parking is available, which is also plus. The spa was excellent and definitely a highlight. The gym, however, was quite small with limited equipment. That said, there are several larger gyms nearby if fitness is a priority. Overall, this is a great option for someone looking for a comfortable, “middle-of-the-road” stay—not overly pricey but still offering plenty of amenities for a longer visit.

6

heidan

Jan 28, 2025

·

Stayed 7 nights

The room was ok but small for a 5 star hotel The room doesnt have sound proof windows so i heard traffic noise everynight The tv has a cables problem. Everytime that i whatched a show or a movie there was a cable problem and it happand few times. The breakfast was so lame and too small for a t star hotel The pool was small too for a 5 star hotel I have to say that this hotel not worth to be 5 star hotel at all I give him 3 at the most The staff was kind and helpfull I will not go back to this hotel again

8

Euihyun

Mar 30, 2023

·

Stayed 2 nights

Room sound insulation is not good. When I was sleeping, there were many factors that interfered with sleep, such as outside vehicle noise and motorcycle noise. For reference, I used a room on the 18th floor.

10

James

Feb 11, 2025

·

Stayed 2 nights

This place is awesome and includes a washing machine in the unit which is super clean and modern ! Very friendly staff with an amazing view from the roof top pool ! I would highly recommend this place and will absolutely stay here again

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Service

Service is widely praised as friendly, attentive, and professional across departments. A few guests reported curt or unhelpful front desk interactions and slow resolution of issues.

Related guest reviews

8

Flemming

Feb 20, 2026

·

Stayed 1 night

Luxushotel med lille pool på toppen, alt var i orden og værelset pænt stort med flot badeværelse. Meget hjælpsomt personale, der gør opholdet lidt nemmere. Især Nisa, der tog afsked med os og sikrede sig at det hele var i orden.

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10

Brian

Nov 19, 2025

·

Stayed 2 nights

Everything about the hotel was amazing , the staff are so helpful in every way . The hospitality I experienced is second from non I certainly will be going back

10

Michael

Oct 2, 2025

·

Palmy and the front desk staff are all just delightful. Clean premises and easy to walk anywhere.

10

Joseph

Oct 3, 2025

·

Stayed 5 nights

My first stay in Pattaya was during the off-season so the prices were criminally low. It was supposed to be raining the whole time but we were lucky with no rain. The luck of the weather plus the uber pleasant experience at the Arbour really magnified the joy of this vacation. The staff is impeccable with service and smiles galore. The view from the rooftop pool, the sauna, cleanliness, and the convenience of location makes this a place to revisit in the future.

10

Thomas

Oct 23, 2023

·

Stayed 5 nights

Hotel staff was great. Had to cut stay short by 1 day, and the On Duty Manager she was great in taking care of the situation.

2

MICHAEL

Jan 25, 2025

·

Stayed 5 nights

After checking into the property, I advised the front desk. The room was very small and not an ocean view as stated on Expedia small balcony as well so I asked if I could check out the same evening. The hotel stated management was only available in the morning, so I waited The front desk gave me an option of a upgrade to a large room for an additional pay of $2000 dollars for an upgraded stay, I refused and said I would check out immediately. The hotel would not refund the money I paid for the room so I lost the approximately US$700 if I could give this hotel less than one star I surely would good luck to anybody that chooses it. Don’t believe the 10 out of 10 reviews. They’re probably made by bots

8

Irvan

Sep 23, 2024

·

Stayed 2 nights

Decent 5 star thats located right in the hustle and bustle of Pattaya. The best part about this hotel is the front staff, they are absolutely fantastic and very hospitable. Wish I could give shout outs but forgot the names unfortunately. To the manager: your staff are superb, make sure you recognize them!

10

Jason

Sep 12, 2025

·

Stayed 4 nights

Travelling solo and decided to stay here, amazing hotel, great rooftop bar and pool area. Very nice restaurant. Exceptional service from the staff. Special thanks to Beam on reception who helped me sort out a reservation booking issue and Khao Fang for housekeeping. Will definitely stay here again on my next trip to Pattaya.

8

Emmett

Jan 5, 2026

·

Stayed 6 nights

Staff! A#1. My stay was great!

2

Harvinder

Oct 29, 2025

·

Stayed 4 nights

Front desk staff: i paid for an ocean view room and when i went to the front desk to talk to them about it they told me that it IS the right room but there is no ocean view. Everyone at the front desk was curt, uncooperative and borderline rude. None of them wore any nametags and even after asking them gor their names, they refused to do so. It took me almost a FULL DAY to work with Expedia AND the hotel to try to get a refund on the remaining nights. The vibe of the hotel is SO BAD and UNWELCOMING that had originally planned to spend 5 days and 4 night, i checked out the very next day.. This was perhaps the WORST front desk / reception experience EVER. They were completely unapologetic and god forbid never even cracked a smile or said ANYTHING that felt remotely welcoming. This hotel is a sham, the front desk is AWFUL, they have lied about their rooms. The rest of the staff especially the people who help with the luggage were SUPER KIND and nice.. I used the washroom on the ground floor and it has an approach with 2 sets of single steps that You may end up missing and falling flat on your face like i did… NEVER EVER COMING TO THIS HOTEL AGAIN !!

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Location

Generally convenient for dining, nightlife, and reaching the beach, often within a 10–15 minute walk or short ride. The area’s busy traffic can cause congestion and contributes to street noise; some felt it’s a bit far from main central spots.

Related guest reviews

10

Dennis

Jun 11, 2025

·

Stayed 1 night

Great hotel good staff nice rooms great location

8

Hossein

Apr 14, 2024

·

Stayed 4 nights

The location is not very good

8

Sean

Nov 20, 2025

·

Stayed 15 nights

Great location, value for money, well kept property, i can definitely recommend.

10

Richard

Jan 30, 2024

·

Stayed 1 night

Location

8

ARAKI

Mar 2, 2025

·

Stayed 7 nights

繁華街の中心で便利でした。スタッフも感じが良く、5つ星に相応しいホスピタリティでした。ただ、GRABを使う時に前の道路が大変混雑するので、そこのみ難ありです。

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10

Michael

Oct 2, 2025

·

Palmy and the front desk staff are all just delightful. Clean premises and easy to walk anywhere.

10

sahdev Sinh

Nov 24, 2025

·

Stayed 7 nights

Stayed in higher floor premier room , Perfect hotel , spacious and clean room, big bathroom , excellent location , everything is just with in a distance of 10 -15 mins walk . you get what you see in pictures - balcony is a small space you can only stand but still decent enough to get fresh air and enjoy the view very very welcoming staff at reception - special thanks to always smiling Mr. AMP . i was travelling solo - and had a great trip definitely coming again

10

Prarinya

May 22, 2023

·

Stayed 2 nights

very good hotel. hard to self park but manageable. surrounding area not great, not near beach, but not hotel fault. Will stay again if happen to drive there.

10

Sunly

Apr 27, 2025

·

Stayed 8 nights

Staff was great. Room cleaned everyday and felt very safe. Ease of catching a Grab, taxis & motor bike was also easy here. Walkable to beach street.

10

Tat Hin

Jun 19, 2025

·

Stayed 4 nights

交通方便，旺中帶靜，鄰近很多食肆非常方便

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Dining

Breakfast and dining are mixed: some enjoyed tasty options and coffee, while others found the breakfast limited, inconsistent, or geared more toward Asian tastes, with occasional ordering or seating logistics. Variety can feel modest.

Related guest reviews

8

Kwok him

Dec 7, 2024

·

Stayed 3 nights

整體來說都很好，唯一失望是早餐的食物比上年差了一級。

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6

Hien

Mar 13, 2025

·

Stayed 2 nights

Service good but breakfast not good

10

Åke

Nov 8, 2025

·

Stayed 1 night

Fint rum, bekväm säng, bekväma kuddar, tyst AC, god frukost med bordsservering

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10

Brendan

Jan 13, 2025

·

Stayed 1 night

Saff was amazing from check in to check out. The amenities outstanding, pool, Dinning(breakfast for me) the coffee...(Hold on this could take a minute) Let me say when I drink coffee...I mean it's a miracle my heart hasn't exploded...lol but on a serious note have had coffee from a lot of different places and top notch, top of the charts, outstanding. Thank you 🙏

10

David

Mar 8, 2025

·

Stayed 6 nights

Worth every 5 star, it was close enough to bars, clubs, and night life to where you could walk but far enough away to where you can enjoy peace and quiet. They provide a tasty welcome drink upon arrival which was a nice gesture and if you are driving a car they have free parking around back. The only con the gym is small but it has the necessary equipment for people who plan on doing a short one or two week staycation. There are gyms and barbershops located nearby so the convenience of travel makes this hotel very desirable. The breakfast option is very diverse and if you decide to choose the buffet option you can eat either al la carte or order off their breakfast menu of 12 items which is also all you can eat. The staff are very professional and accommodate all the way down to the door man they always have smile on their face and wish you a good day whenever you depart. Overall I do plan on staying here again and would recommend giving it a try because you can’t beat the price and amenities

2

Kulin

Feb 26, 2024

·

Stayed 6 nights

My reservation clearly states Oceanview room. I was assigned city view room. I have the video to prove it. I brought this to front desk’s attention. I was shown two more rooms with the same City View. Terrible breakfast. Have to reserve a table first. A la carte with mostly Chinese food

4

King Yim

Feb 17, 2024

·

Stayed 3 nights

Poor experience for breakfast arrangement; less food provision and always missing orders. Water for bathing not warm enough and sometime no hot water. Comparing with other similarly hotel bands it appears that need some improvement.

10

Meow

Oct 25, 2023

·

Stayed 2 nights

Good: Staffs are friendly and helpful. Breakfast is good but same menu every day. Bad: The shower drain needs more improvement. Every time I took a shower, water overflowed. Water overflowed outside of shower. Inside the elevator is hot. Beside that, this hotel is a keeper.

8

scott

Jan 14, 2023

·

Stayed 19,370 nights

Great property, staff accommodating, easy to get around location. The breakfast menu needs to be revised. The one western dish was basically sandwich with an egg and what appeared to be hotdogs on a bun. McDonald’s far superior. The rooftop view is 2 thumbs up! Worth $70 a night.

10

Steven

Dec 25, 2024

·

Stayed 2 nights

Decent hotel, the rooms were clean and spacious including the bathrooms. I remember the breakfast just ok. I prefer more choices when it comes to breakfast buffets. This may be a pro or a con depending on what you like but this hotel is located in a really busy area so there is a lot of traffic congestion.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$87
March	$73
April	$71
May	$66
June	$67
July	$70
August	$71
September	$71
October	$71
November	$88
December	$90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $78	3 $87
4 $72	5 $73	6 $73	7 $73	8 $71	9 $75	10 $82
11 $62	12 $63	13 $69	14 $69	15 $75	16 $77	17 $80
18 $68	19 $67	20 $68	21 $72	22 $75	23 $73	24 $79
25 $75	26 $68	27 $68	28 $68	29 $68	30 $79	31 $92

Arbour Hotel and Residence

Prices for Arbour Hotel and Residence

Monthly average prices

About this property

Location

Room options

Premier Double Room

Family Suite, 2 Bedrooms

Deluxe Double Or Twin Room

Deluxe Double Room, Ocean View

Deluxe Double Room, City View

Premier Double Room, City View

Premier High Floor City View

Deluxe King Room

Guest reviews of Arbour Hotel and Residence

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Arbour Hotel and Residence

Considering this hotel for your Pattaya trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $83	19 $76
20 $62	21 $61	22 $66	23 $67	24 $63	25 $59	26 $77
27 $55	28 $58	29 $56	30 $56