The Captain Cook Inn
US$131
/ night
Avg. for September
Select dates to see prices and availability
US$131
/ night
Avg. for September
Monthly average prices
Nightly prices at The Captain Cook Inn average US$122 in the cheapest month (March) and US$134 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$122 |
| February | US$123 |
| March | US$122 |
| April | US$127 |
| May | US$133 |
| June | US$132 |
| July | US$134 |
| August | US$132 |
| September | US$131 |
| October | US$132 |
| November | US$129 |
| December | US$124 |
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Sept · US$131
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Most expensive: July (~US$134)
Cheapest: March (~US$122)
About this property
This smoke-free inn features surfing/body boarding nearby, kayaking nearby, and sailing nearby.
Amenities
This smoke-free inn features surfing/body boarding nearby, kayaking nearby, and sailing nearby.
Business amenities
Free self parking is available onsite.
Dining
At The Captain Cook Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Rooms
Make yourself at home in one of the 9 guestrooms.
Location
With a stay at The Captain Cook Inn in Saltburn-by-the-Sea, you'll be a 4-minute drive from North York Moors National Park and 8 minutes from Runswick Sands. This inn is 9.4 mi (15.2 km) from Whitby Beach and 10.5 mi (16.9 km) from Whitby Harbour.
What's nearby
Runswick Sands(2.7 Miles)
North York Moors National Park(3.1 Miles)
Land of Iron(5.3 Miles)
Cattersty Sands(5.9 Miles)
West Cliff Beach(7.4 Miles)
Saltburn Valley Country Park(8.3 Miles)
Whitby Golf Club(8.7 Miles)
Saltburn Cliff Lift(8.8 Miles)
Saltburn Pier(8.8 Miles)
Mulgrave Castle(9.2 Miles)
Whitby Beach(9.4 Miles)
Towbar Express Stadium(9.5 Miles)
Saltburn Valley Gardens(9.6 Miles)
Saltburn Leisure Centre(9.7 Miles)
Whitby Leisure Centre(9.9 Miles)
The preferred airport for The Captain Cook Inn is Durham (MME-Teesside Intl.)(35.3 Miles)
Free wi-fi
Billiards
Fishing
Bird watching
Kayaking
Breakfast Available (surcharge)
Location
60 Staithes Lane, Staithes, Saltburn-by-the-Sea, Scarborough District, England, United Kingdom
Runswick Sands (2.7 Miles)
North York Moors National Park (3.1 Miles)
Land of Iron (5.3 Miles)
Cattersty Sands (5.9 Miles)
West Cliff Beach (7.4 Miles)
Saltburn Valley Country Park (8.3 Miles)
Guest reviews
8.7
Fabulous
Based on 747 verified reviews
Who stays here?
Business
6%
Couple
60%
Family
19%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, The Captain Cook Inn is praised for friendly, helpful staff, spacious rooms with views, and a convenient hilltop location with on‑site parking for exploring Staithes and the Cleveland Way.
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What guests think
Across recent reviews, The Captain Cook Inn is praised for friendly, helpful staff, spacious rooms with views, and a convenient hilltop location with on‑site parking for exploring Staithes and the Cleveland Way.
Several reviews cite dated decor and maintenance lapses, patchy Wi‑Fi, weak showers, and occasional cleanliness issues. Noise from the bar or other guests and inconsistent bed comfort are recurring downsides, and check‑in or overnight staffing can be limited. Food and breakfast are widely praised for quality and generous portions, though early departures may receive simple packed alternatives. Overall, expect a friendly pub stay with good value but some trade‑offs in polish and quiet.
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AI-generated summary based on recent guest reviews
Facilities
On‑site pub serves meals and drinks, and parking is available; the inn is dog friendly. Several guests reported unreliable Wi‑Fi.
Related guest reviews
8
Laurence
12 Jun 2023
·
Stayed 2 nights
A good location to spend a night or two. On site parking is also a bonus.
A good location to spend a night or two. On site parking is also a bonus.
10
Rebecca
22 Mar 2023
·
Stayed 1 night
Beautiful location. Very clean room with modern bathroom and tv. Beds very comfortable and very clean everywhere. Handy to have pub downstairs for meals and drinks and ample parking . Friendly staff.
Beautiful location. Very clean room with modern bathroom and tv. Beds very comfortable and very clean everywhere. Handy to have pub downstairs for meals and drinks and ample parking . Friendly staff.
6
John
30 May 2024
·
Stayed 1 night
Typical oldish property. Large Rooms - high ceilings - rather dated furnishings but perfectly clean and functional. Stayed one night and had problems with the WiFi not working which was annoying. Lovely location close to Staithes Harbour area. The pub is popular with tourists and locals and plenty of people having food. The breakfast was very good. Only disappointment was that I left my Tablet Charger behind in my room, and despite my phoning the day I left, and being promised it would be sent on to me in the post (which I promised to re-imburse), it never arrived with me! I emailed twice to chase it up but never got a reply to either Email bar the standard acknowledgement of email receipt.
Typical oldish property. Large Rooms - high ceilings - rather dated furnishings but perfectly clean and functional. Stayed one night and had problems with the WiFi not working which was annoying. Lovely location close to Staithes Harbour area. The pub is popular with tourists and locals and plenty of people having food. The breakfast was very good. Only disappointment was that I left my Tablet Charger behind in my room, and despite my phoning the day I left, and being promised it would be sent on to me in the post (which I promised to re-imburse), it never arrived with me! I emailed twice to chase it up but never got a reply to either Email bar the standard acknowledgement of email receipt.
8
Ian
8 Sept 2025
·
Stayed 1 night
Good food. Locals and tourists in bar. Quieter room to side
Good food. Locals and tourists in bar. Quieter room to side
8
John Leslie
10 Sept 2025
·
Stayed 1 night
Spacious, clean room with a good view. All services provided. Parking no problem. I get the impression that facilities have recently been upgraded. Huge food portions
Spacious, clean room with a good view. All services provided. Parking no problem. I get the impression that facilities have recently been upgraded. Huge food portions
6
John G.
1 Oct 2025
·
Stayed 3 nights
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
10
Ramesh kumar
6 Jan 2026
·
Stayed 1 night
just says everything is the best Safe car parking
just says everything is the best Safe car parking
4
Stuart
11 Jun 2023
·
Stayed 1 night
Wifi was hopeless. Arrived at 8pm after a 14 hour day and long drive, was told food was available, 2 minutes later I sit down with a beer to order, suddenly no food now! “Go try the other pubs” was the response, shocking service! First and last time I will stay there, abysmal customer care 😡
Wifi was hopeless. Arrived at 8pm after a 14 hour day and long drive, was told food was available, 2 minutes later I sit down with a beer to order, suddenly no food now! “Go try the other pubs” was the response, shocking service! First and last time I will stay there, abysmal customer care 😡
6
Kirsten
23 Nov 2023
·
Stayed 1 night
The hotel rooms are above a pub. The rooms are basic but very functional. Woken by drunken guests returning to their rooms at midnight. Good views in morning. Great breakfast.
The hotel rooms are above a pub. The rooms are basic but very functional. Woken by drunken guests returning to their rooms at midnight. Good views in morning. Great breakfast.
10
Andrew
17 Dec 2023
·
Stayed 1 night
Really friendly staff, excellent food and drinks, brilliant location, competitive prices, highly recommend , dog friendly
Really friendly staff, excellent food and drinks, brilliant location, competitive prices, highly recommend , dog friendly
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms clean or spotless, while others noted stained carpets, mould in bathrooms, cobwebs and minor repair issues. Standards appear inconsistent across rooms.
Related guest reviews
6
Audrey
4 Oct 2024
·
Stayed 1 night
We were shown to our room it was warm, we then went out to a restaurant for dinner. Bar at Captain Cool was friendly and lively. We went to bed, the bed had seen better days the mattress did not fit and there was a hard plank across the middle of bedframe. The bedroom door rattled in its frame all night. I had broken sleep all night. When I went to shower in morning I found a mouldy shower head, see picture. The bathroom on closer inspection was not the cleanest I have seen black mouldy gunge around shower. Breakfast was okay. There was no one available when checking out to advise the above. I have stayed in far cheaper places that were much much better.
We were shown to our room it was warm, we then went out to a restaurant for dinner. Bar at Captain Cool was friendly and lively. We went to bed, the bed had seen better days the mattress did not fit and there was a hard plank across the middle of bedframe. The bedroom door rattled in its frame all night. I had broken sleep all night. When I went to shower in morning I found a mouldy shower head, see picture. The bathroom on closer inspection was not the cleanest I have seen black mouldy gunge around shower. Breakfast was okay. There was no one available when checking out to advise the above. I have stayed in far cheaper places that were much much better.
6
Lorna
18 Feb 2024
·
Stayed 1 night
Food excellent Stayed in a family room - day bed for my daughter was metal and extremely noisy, the double bed me and hubby shared was very hard and caused back issues for myself the following morning! No toilet seat but good selection of warm drinks on self service in room Room was clean but a few cobwebs on ceilings but beds were clean with plenty of clean towels
Food excellent Stayed in a family room - day bed for my daughter was metal and extremely noisy, the double bed me and hubby shared was very hard and caused back issues for myself the following morning! No toilet seat but good selection of warm drinks on self service in room Room was clean but a few cobwebs on ceilings but beds were clean with plenty of clean towels
2
Peter
8 Nov 2023
·
Stayed 2 nights
This is probably the worst hotel I have stayed in but the b'fast was good and I can't blame the staff. But the owners have made zero investment and do not maintain the place. The taps leaked, the shower should be renamed a dribble and the rad was uncontrollable so we tried to sleep in a sauna. The carpet was filthy and the bathroom floor was broken so difficult to clean. There was no toilet lid! And this is the second "better" room we were given because the first was worse than terrible. There was no mirror for example. In both rooms there was no basic equipment like a hairdryer and no pictures on the wall or anything so no effort to provide any ambiance. Avoid at all costs unless they demonstrate improvement.
This is probably the worst hotel I have stayed in but the b'fast was good and I can't blame the staff. But the owners have made zero investment and do not maintain the place. The taps leaked, the shower should be renamed a dribble and the rad was uncontrollable so we tried to sleep in a sauna. The carpet was filthy and the bathroom floor was broken so difficult to clean. There was no toilet lid! And this is the second "better" room we were given because the first was worse than terrible. There was no mirror for example. In both rooms there was no basic equipment like a hairdryer and no pictures on the wall or anything so no effort to provide any ambiance. Avoid at all costs unless they demonstrate improvement.
6
John G.
1 Oct 2025
·
Stayed 3 nights
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
8
John
16 Jul 2024
·
Stayed 1 night
A comfortable, large, clean room with a good view. Friendly and welcoming staff. Overall, a good place to stay in Staithes.
A comfortable, large, clean room with a good view. Friendly and welcoming staff. Overall, a good place to stay in Staithes.
6
Rhonda
13 Jul 2025
·
Stayed 1 night
Nice view from window, large room, pub area was nice with good food. Lock to the door was difficult (no secondary lock), shower had poor water pressure, white carpet was quite dirty, but it was in a good location to access if you are hiking the Cleveland Way.
Nice view from window, large room, pub area was nice with good food. Lock to the door was difficult (no secondary lock), shower had poor water pressure, white carpet was quite dirty, but it was in a good location to access if you are hiking the Cleveland Way.
10
Jessica
4 Nov 2025
·
Stayed 2 nights
Spotless and staff went out of their way to help us the whole weekend. I couldn’t recommend them enough
Spotless and staff went out of their way to help us the whole weekend. I couldn’t recommend them enough
10
Cedric
15 Sept 2025
·
Stayed 1 night
Every aspect of our stay was ideal ,the staff were all young and extremely courteous and helpful, the food was. excellent and of good value and our room was clean and tidy.
Every aspect of our stay was ideal ,the staff were all young and extremely courteous and helpful, the food was. excellent and of good value and our room was clean and tidy.
10
Paul
4 Sept 2025
·
Stayed 1 night
Everything clean everyone friendly the breakfast was excellent.
Everything clean everyone friendly the breakfast was excellent.
10
alan
22 Oct 2023
·
Stayed 1 night
Had a great stay at this hotel. Spotlessly clean, and the staff were great. Highly recommended
Had a great stay at this hotel. Spotlessly clean, and the staff were great. Highly recommended
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with good views and basic decor. Comfort varies, with some hard or small beds, nighttime noise from the pub, weak showers and patchy Wi‑Fi in certain rooms.
Related guest reviews
8
Barbara
11 Aug 2025
·
Stayed 1 night
Fantastic location - warm welcome and great prawn sandwich. The room had wonderful views and bathroom amenities good. However the bed needs a new mattress!
Fantastic location - warm welcome and great prawn sandwich. The room had wonderful views and bathroom amenities good. However the bed needs a new mattress!
6
Dot
20 Sept 2025
·
Stayed 1 night
The room and bathroom were good. The staff pleasant. Unfortunately the double bed in room 5 was hard and very uncomfortable. To get any sleep, I put the duvet upon the mattress. Also, there does not appear to be any staff on site over night. I was up early but downstairs, all the doors to dining room and others were locked. I went outside and found myself locked out. I had left access number in room and had to wait for arrival of cook to be let into building. £150 for room did not prepare myself for this experience.
The room and bathroom were good. The staff pleasant. Unfortunately the double bed in room 5 was hard and very uncomfortable. To get any sleep, I put the duvet upon the mattress. Also, there does not appear to be any staff on site over night. I was up early but downstairs, all the doors to dining room and others were locked. I went outside and found myself locked out. I had left access number in room and had to wait for arrival of cook to be let into building. £150 for room did not prepare myself for this experience.
8
john
30 Mar 2025
·
Stayed 1 night
Only thing that was wrong it was very noisy until the early hours of the morning with music and bar service opening until 2am
Only thing that was wrong it was very noisy until the early hours of the morning with music and bar service opening until 2am
6
John G.
1 Oct 2025
·
Stayed 3 nights
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
Whilst the staff were friendly and very good and the linen was spotless, the room and bathroom were disappointing - for example - no cover on the toilet seat, signs of mould around top edge of bath, stains on the carpet, bathroom floor repair with gaffer tape, a picture hook left on the wall with no picture, a modern smart TV but which could only get main channels, Wifi that did not work - couldn’t get connected in spite of BT equipment right outside the room- not one comfortable seat in the room, cheap furniture and a mattress that one couldn’t move on without disturbing the other sleeper. Breakfast was good and other food served was conventional and ok. Overall we felt it was overpriced.
2
Danielle
24 Sept 2023
·
Stayed 1 night
The propert location is beautiful, thay is the only good point. Cream carpet stained, paint peeling off the wall, curtains hanging off. Then to top it off at 6.45pm the most excessive booming began under our room from downstairs. The bass so loud it was making the bed vibrate, the bedside table lamps physically move. I went down to complain to be told what did i expect it was a pub and it would end at 11pm!! No doubt i packed up and left. I have staued above numerous pubs and mever had this issue!! I have emailed to booking site and the captain cook itself!! Absolutely appalled
The propert location is beautiful, thay is the only good point. Cream carpet stained, paint peeling off the wall, curtains hanging off. Then to top it off at 6.45pm the most excessive booming began under our room from downstairs. The bass so loud it was making the bed vibrate, the bedside table lamps physically move. I went down to complain to be told what did i expect it was a pub and it would end at 11pm!! No doubt i packed up and left. I have staued above numerous pubs and mever had this issue!! I have emailed to booking site and the captain cook itself!! Absolutely appalled
10
Catherine
9 Aug 2023
·
Stayed 4 nights
Great little gem find of a hotel. In a fabulous position right and overlooking Staithes bay. We had a fabulous room with a double aspect view both over the bay and the fields which gave us stunning sunsets. We requested an ensuite room with a walk-in show which we actually had when we got there so a real bonus!!! Service was good and food in bar/restaurant was also very good. Bus stop is at the top of the road to both Scarborough and Middlesbrough. We used our free bus passes and went to Whitby & Robin Hood's Bay so no car parking charges for us!!! Well worth staying there ❤
Great little gem find of a hotel. In a fabulous position right and overlooking Staithes bay. We had a fabulous room with a double aspect view both over the bay and the fields which gave us stunning sunsets. We requested an ensuite room with a walk-in show which we actually had when we got there so a real bonus!!! Service was good and food in bar/restaurant was also very good. Bus stop is at the top of the road to both Scarborough and Middlesbrough. We used our free bus passes and went to Whitby & Robin Hood's Bay so no car parking charges for us!!! Well worth staying there ❤
6
Rhonda
13 Jul 2025
·
Stayed 1 night
Nice view from window, large room, pub area was nice with good food. Lock to the door was difficult (no secondary lock), shower had poor water pressure, white carpet was quite dirty, but it was in a good location to access if you are hiking the Cleveland Way.
Nice view from window, large room, pub area was nice with good food. Lock to the door was difficult (no secondary lock), shower had poor water pressure, white carpet was quite dirty, but it was in a good location to access if you are hiking the Cleveland Way.
6
Kirsten
23 Nov 2023
·
Stayed 1 night
The hotel rooms are above a pub. The rooms are basic but very functional. Woken by drunken guests returning to their rooms at midnight. Good views in morning. Great breakfast.
The hotel rooms are above a pub. The rooms are basic but very functional. Woken by drunken guests returning to their rooms at midnight. Good views in morning. Great breakfast.
10
Alison
14 Oct 2025
·
Stayed 3 nights
Hearty portions for breakfast, room was spacious only downside was a small double bed. Staff were amazingly helpful and accommodating.
Hearty portions for breakfast, room was spacious only downside was a small double bed. Staff were amazingly helpful and accommodating.
10
Lois
12 Aug 2023
·
Stayed 1 night
Great stay at the Captain Cook Inn, an old Inn with lots of character. Stayed in room 4, very light, airy and spacious. Views down to the sea and across the countryside to watch the sun set. Staff lovely, very accommodating and helpful. We were leaving for a boat trip before breakfast started so they gave us a packed lunch instead, and said it was fine to leave the car there until we got back. Would definitely stay there again.
Great stay at the Captain Cook Inn, an old Inn with lots of character. Stayed in room 4, very light, airy and spacious. Views down to the sea and across the countryside to watch the sun set. Staff lovely, very accommodating and helpful. We were leaving for a boat trip before breakfast started so they gave us a packed lunch instead, and said it was fine to leave the car there until we got back. Would definitely stay there again.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, accommodating and helpful, including thoughtful packed breakfasts and flexible room changes. A minority reported issues such as unfriendly interactions, limited overnight presence, check‑in/payment hiccups, and unfulfilled follow‑up on lost property.
Related guest reviews
10
Charles
26 May 2025
·
Stayed 3 nights
Fabulous stay.Friendly and very efficient Staff.Well kept real ale.Tasty home cooked food.I shall definitely be returning for another relaxing stay.
Fabulous stay.Friendly and very efficient Staff.Well kept real ale.Tasty home cooked food.I shall definitely be returning for another relaxing stay.
10
Lorron
25 Sept 2025
·
Stayed 1 night
We loved our short stay at the Captain Cook Inn! They took care of all five of us for one night, and knowing that we had to leave very early the following day, they prepared breakfast to-go for us for our journey back to Newcastle. Too kind and so thoughtful!
We loved our short stay at the Captain Cook Inn! They took care of all five of us for one night, and knowing that we had to leave very early the following day, they prepared breakfast to-go for us for our journey back to Newcastle. Too kind and so thoughtful!
6
Dot
20 Sept 2025
·
Stayed 1 night
The room and bathroom were good. The staff pleasant. Unfortunately the double bed in room 5 was hard and very uncomfortable. To get any sleep, I put the duvet upon the mattress. Also, there does not appear to be any staff on site over night. I was up early but downstairs, all the doors to dining room and others were locked. I went outside and found myself locked out. I had left access number in room and had to wait for arrival of cook to be let into building. £150 for room did not prepare myself for this experience.
The room and bathroom were good. The staff pleasant. Unfortunately the double bed in room 5 was hard and very uncomfortable. To get any sleep, I put the duvet upon the mattress. Also, there does not appear to be any staff on site over night. I was up early but downstairs, all the doors to dining room and others were locked. I went outside and found myself locked out. I had left access number in room and had to wait for arrival of cook to be let into building. £150 for room did not prepare myself for this experience.
10
Paul
25 Oct 2024
·
Stayed 1 night
I arrived mid-morning, knowing that check-in was not until 4.00pm. Despite this, they allowed me to park my car in their car park so that I could go off on a hike along the coastal path. Later, when I checked in and was shown to a room, they let me switch to a room with a bath, which I need for medical reasons. This was much appreciated, as were the evening meal and breakfast which were excellent. Staff were very friendly and helpful. All in all, one of the best B&Bs I have ever stayed in.
I arrived mid-morning, knowing that check-in was not until 4.00pm. Despite this, they allowed me to park my car in their car park so that I could go off on a hike along the coastal path. Later, when I checked in and was shown to a room, they let me switch to a room with a bath, which I need for medical reasons. This was much appreciated, as were the evening meal and breakfast which were excellent. Staff were very friendly and helpful. All in all, one of the best B&Bs I have ever stayed in.
4
Stuart
11 Jun 2023
·
Stayed 1 night
Wifi was hopeless. Arrived at 8pm after a 14 hour day and long drive, was told food was available, 2 minutes later I sit down with a beer to order, suddenly no food now! “Go try the other pubs” was the response, shocking service! First and last time I will stay there, abysmal customer care 😡
Wifi was hopeless. Arrived at 8pm after a 14 hour day and long drive, was told food was available, 2 minutes later I sit down with a beer to order, suddenly no food now! “Go try the other pubs” was the response, shocking service! First and last time I will stay there, abysmal customer care 😡
10
Jessica
4 Nov 2025
·
Stayed 2 nights
Spotless and staff went out of their way to help us the whole weekend. I couldn’t recommend them enough
Spotless and staff went out of their way to help us the whole weekend. I couldn’t recommend them enough
4
Debbie
18 Jun 2024
·
Stayed 1 night
Booked at captain cook inn staithes Disappointed to find the building was locked on arrival called the telephone number no answer asked them to call me no o e did I booked on Expedia two rooms The money was taken from my account When checking in finally at 4 o’clock I was asked to pay . I said I had already paid When checking my bank account one of the payments had come back into my account but one hadn’t so I said I would pay when the money had come back as I don’t want to pay twice We went out for a meal and decided to go back to the hotel for a drink at 9 o’clock the pub was shut I tried to get in through the guest door but was struggling It was opened from the inside by a not so friendly staff member the only one there I asked if the bar was shut she said yes (at 9 o’clock ) I said can we get a drink She said yes if you take it to your room We were with other people I said this is ridiculous why can’t we have a drink in the bar to which she replied if I loose the attitude she will open the bar Needless to say I was not pleased with this I will not be coming back here I have a resavation to come back in July I will be cancelling
Booked at captain cook inn staithes Disappointed to find the building was locked on arrival called the telephone number no answer asked them to call me no o e did I booked on Expedia two rooms The money was taken from my account When checking in finally at 4 o’clock I was asked to pay . I said I had already paid When checking my bank account one of the payments had come back into my account but one hadn’t so I said I would pay when the money had come back as I don’t want to pay twice We went out for a meal and decided to go back to the hotel for a drink at 9 o’clock the pub was shut I tried to get in through the guest door but was struggling It was opened from the inside by a not so friendly staff member the only one there I asked if the bar was shut she said yes (at 9 o’clock ) I said can we get a drink She said yes if you take it to your room We were with other people I said this is ridiculous why can’t we have a drink in the bar to which she replied if I loose the attitude she will open the bar Needless to say I was not pleased with this I will not be coming back here I have a resavation to come back in July I will be cancelling
10
Neil
12 Sept 2025
·
Stayed 3 nights
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
10
Craig
24 Sept 2025
·
Stayed 1 night
Pros - friendly welcome, quick check in, large room and great tea tray, fantastic breakfast Cons - small gripe is the tv is at a funny angle to the bed and my old neck was aching
Pros - friendly welcome, quick check in, large room and great tea tray, fantastic breakfast Cons - small gripe is the tv is at a funny angle to the bed and my old neck was aching
2
Tracey
14 Aug 2024
·
Stayed 1 night
Do not stay at this property The staff are rude and not helpful The rooms are terrible dirty and in disrepair Stains on carpet and bathroom unclean The only thing good was the breakfast Very noisy to early hours
Do not stay at this property The staff are rude and not helpful The rooms are terrible dirty and in disrepair Stains on carpet and bathroom unclean The only thing good was the breakfast Very noisy to early hours
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AI-generated summary based on recent guest reviews
Location
Convenient base at the top of Staithes, within walking distance of the village and coastal paths, with bus links nearby. The return walk is steep.
Related guest reviews
8
sarah
30 Dec 2024
·
Stayed 1 night
Lovely place to stay and easy to wlask down into village . Great view of sea from room . Quiet . Lovely breakfast and food in place lovely and very large portions . Staff all friendly
Lovely place to stay and easy to wlask down into village . Great view of sea from room . Quiet . Lovely breakfast and food in place lovely and very large portions . Staff all friendly
8
Mark
16 Nov 2023
·
Stayed 1 night
Very convenient for visiting Staithes
Very convenient for visiting Staithes
10
Peter
27 Feb 2023
·
Stayed 1 night
This is a fantastic base from which to explore the Cleveland coast. Staithes is a lovely village and the Captain Cook sits at the top of the hill down to the quayside. Staff are really friendly and helpful and the room was comfortable and spotless. Breakfast was great and, again, the staff really friendly and helpful. Lovely coastal walks from the front door and Saltburn and Whitby close by. Really good value for money. We will definitely return.
This is a fantastic base from which to explore the Cleveland coast. Staithes is a lovely village and the Captain Cook sits at the top of the hill down to the quayside. Staff are really friendly and helpful and the room was comfortable and spotless. Breakfast was great and, again, the staff really friendly and helpful. Lovely coastal walks from the front door and Saltburn and Whitby close by. Really good value for money. We will definitely return.
10
Catherine
9 Aug 2023
·
Stayed 4 nights
Great little gem find of a hotel. In a fabulous position right and overlooking Staithes bay. We had a fabulous room with a double aspect view both over the bay and the fields which gave us stunning sunsets. We requested an ensuite room with a walk-in show which we actually had when we got there so a real bonus!!! Service was good and food in bar/restaurant was also very good. Bus stop is at the top of the road to both Scarborough and Middlesbrough. We used our free bus passes and went to Whitby & Robin Hood's Bay so no car parking charges for us!!! Well worth staying there ❤
Great little gem find of a hotel. In a fabulous position right and overlooking Staithes bay. We had a fabulous room with a double aspect view both over the bay and the fields which gave us stunning sunsets. We requested an ensuite room with a walk-in show which we actually had when we got there so a real bonus!!! Service was good and food in bar/restaurant was also very good. Bus stop is at the top of the road to both Scarborough and Middlesbrough. We used our free bus passes and went to Whitby & Robin Hood's Bay so no car parking charges for us!!! Well worth staying there ❤
8
Colley
17 Jun 2023
·
Stayed 2 nights
Location is great.
Location is great.
10
James
18 Jun 2025
·
Stayed 1 night
Staithes is a beautiful village, although we were certainly lucky with the weather. The Inn was a great place to stay, with a tucked away car park at the rear. Nice big room and good bathroom. Great breakfast including kippers as an option. It is short walk down into the village where there are other eating and drinking options too and lovely walks and views. Steep back up though!
Staithes is a beautiful village, although we were certainly lucky with the weather. The Inn was a great place to stay, with a tucked away car park at the rear. Nice big room and good bathroom. Great breakfast including kippers as an option. It is short walk down into the village where there are other eating and drinking options too and lovely walks and views. Steep back up though!
8
ALLEN
29 Jul 2023
·
Stayed 1 night
Good location
Good location
10
Neil
12 Sept 2025
·
Stayed 3 nights
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
8
Darren
12 Dec 2024
·
Stayed 2 nights
Reasonably priced, clean, staff very polite, helpful and welcoming. Bed was comfy and the room was clean and warm. Breakfast was all fresh and the food was great. Ideally placed with a short walk down to the harbour or up to the the nearest bus stop to travel further afield if so desired. Would recommend to anyone visiting Staithes and looking to explore further afield.
Reasonably priced, clean, staff very polite, helpful and welcoming. Bed was comfy and the room was clean and warm. Breakfast was all fresh and the food was great. Ideally placed with a short walk down to the harbour or up to the the nearest bus stop to travel further afield if so desired. Would recommend to anyone visiting Staithes and looking to explore further afield.
10
Wendy
23 Apr 2023
·
Stayed 2 nights
The location was perfect for a walk into town. The fish and chips were great but the coffee was weak.
The location was perfect for a walk into town. The fish and chips were great but the coffee was weak.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and pub meals are often praised as tasty, good value and generous, with real ale and options for dietary needs. Some found packed breakfasts minimal, coffee weak or a few dishes average, and breakfast hours late for early departures.
Related guest reviews
8
Karen
3 Jan 2023
·
Stayed 2 nights
Room above a local pub, basic but clean. Dog friendly. Comfy bed and pillows. Staff were very nice and the food was great, good choice and catered for gluten free.
Room above a local pub, basic but clean. Dog friendly. Comfy bed and pillows. Staff were very nice and the food was great, good choice and catered for gluten free.
10
phillip
14 Oct 2025
·
Stayed 1 night
Great breakfast
Great breakfast
10
Katharine
26 Aug 2023
·
Stayed 1 night
Very friendly and helpful staff. Very tasty breakfast. Sausage and bacon fabulous. Fantastic evening meal of Thai Curry. We have eaten here regularly and the quality of the food is excellent. Staff very quick and efficient. Highly recommended
Very friendly and helpful staff. Very tasty breakfast. Sausage and bacon fabulous. Fantastic evening meal of Thai Curry. We have eaten here regularly and the quality of the food is excellent. Staff very quick and efficient. Highly recommended
10
Charles
26 May 2025
·
Stayed 3 nights
Fabulous stay.Friendly and very efficient Staff.Well kept real ale.Tasty home cooked food.I shall definitely be returning for another relaxing stay.
Fabulous stay.Friendly and very efficient Staff.Well kept real ale.Tasty home cooked food.I shall definitely be returning for another relaxing stay.
8
Graham
15 May 2025
·
Stayed 3 nights
A bonus was the quality of the food, both breakfast and evening meals.
A bonus was the quality of the food, both breakfast and evening meals.
10
Martyn
17 Apr 2023
·
Stayed 1 night
Friendly great location excellent food loved the pies
Friendly great location excellent food loved the pies
8
John Leslie
10 Sept 2025
·
Stayed 1 night
Spacious, clean room with a good view. All services provided. Parking no problem. I get the impression that facilities have recently been upgraded. Huge food portions
Spacious, clean room with a good view. All services provided. Parking no problem. I get the impression that facilities have recently been upgraded. Huge food portions
10
Neil
12 Sept 2025
·
Stayed 3 nights
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
Ideally situated for my boat trips. Room good size clean and comfortable. Excellent breakfast. Good choice for evening meals. Staff friendly and helpful. I would stay there again for my whale trips. Only minor thing which wasn't great was that on one morning I was out before breakfast and the hotel supplied a 'pack up'. This consisted of a packet of crisps, a biscuit and bottle of water.
6
Philip
28 Jan 2024
·
The room was nice and clean with a nice view we ordered food at the bar which wasn’t that good we had also booked a breakfast which again was just ok (might be out of season blues )
The room was nice and clean with a nice view we ordered food at the bar which wasn’t that good we had also booked a breakfast which again was just ok (might be out of season blues )
10
Alison
14 Oct 2025
·
Stayed 3 nights
Hearty portions for breakfast, room was spacious only downside was a small double bed. Staff were amazingly helpful and accommodating.
Hearty portions for breakfast, room was spacious only downside was a small double bed. Staff were amazingly helpful and accommodating.
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AI-generated summary based on recent guest reviews
8
Mark
4 weeks ago
·
Stayed 1 night
Acceptable for the price. Short walk into town via a steep hill.
Acceptable for the price. Short walk into town via a steep hill.
10
Dena
2 Aug 2026
·
Stayed 1 night
We arrived 30 mins early & our room was ready. Large, clean and comfortable with a bay window overlooking lovely views. Without exception staff were friendly, helpful & polite. Food was really good - can recommend the steak pie! Good breakfast set us up for the day. We would definitely stay here again
We arrived 30 mins early & our room was ready. Large, clean and comfortable with a bay window overlooking lovely views. Without exception staff were friendly, helpful & polite. Food was really good - can recommend the steak pie! Good breakfast set us up for the day. We would definitely stay here again
10
Gareth
9 Jul 2026
·
Stayed 2 nights
Friendly place to stay for a few days. Nice breakfast, good staff.
Friendly place to stay for a few days. Nice breakfast, good staff.
6
Nikki
4 Jul 2026
·
Stayed 1 night
Place was fine, but disappointing to come back at 9.15pm for a drink and find the place all locked up and no one around, mentioned to staff in the morning and they said owners say if no one around they have to close, but guests may go into the town then want a drink like we did on way back so very disappointing, it was all closed up and no one around when we arrived at 2.30, I knew you couldn’t book on till 4pm but thought someone would of been around earlier
Place was fine, but disappointing to come back at 9.15pm for a drink and find the place all locked up and no one around, mentioned to staff in the morning and they said owners say if no one around they have to close, but guests may go into the town then want a drink like we did on way back so very disappointing, it was all closed up and no one around when we arrived at 2.30, I knew you couldn’t book on till 4pm but thought someone would of been around earlier
10
Paul
14 Jun 2026
·
Stayed 2 nights
Brilliant place food was excellent
Brilliant place food was excellent
FAQs about The Captain Cook Inn
Is parking available at the property?
Free self-parking is available on-site.
Is breakfast offered at the inn?
Breakfast is available for a fee.
What are the standard check-in and check-out times?
Check-in is from 16:00 to 20:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What is the location of the inn in relation to nearby attractions?
The inn is a 4-minute drive from North York Moors National Park and 8 minutes from Runswick Sands. It is located 10.5 miles from Whitby Harbour and 5.3 miles from Land of Iron.
Are children allowed at the property?
Children are allowed at the inn, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 143.60071428985594USD
- 2026-09-05: NO DATA
- 2026-09-06: 143.60859152221678USD
- 2026-09-07: NO DATA
- 2026-09-08: 179.4871254272461USD
- 2026-09-09: 143.59022312774658USD
- 2026-09-10: 143.58760033721924USD
- 2026-09-11: NO DATA
- 2026-09-12: NO DATA
- 2026-09-13: 143.58760033721924USD
- 2026-09-14: 143.58760033721924USD
- 2026-09-15: 143.58760033721924USD
- 2026-09-16: 143.58760033721924USD
- 2026-09-17: 143.58760033721924USD
- 2026-09-18: 143.58760033721924USD
- 2026-09-19: 143.58760033721924USD
- 2026-09-20: 146.38655200805664USD
- 2026-09-21: 146.38655200805664USD
- 2026-09-22: 149.62493628234864USD
- 2026-09-23: 149.62493628234864USD
- 2026-09-24: 149.62493628234864USD
- 2026-09-25: 149.62493628234864USD
- 2026-09-26: 149.62493628234864USD
- 2026-09-27: 149.62493628234864USD
- 2026-09-28: 149.62493628234864USD
- 2026-09-29: 149.62493628234864USD
- 2026-09-30: 149.62493628234864USD
- 2026-10-01: 149.62493628234864USD
- 2026-10-02: 149.62493628234864USD
- 2026-10-03: 149.62493628234864USD
- 2026-10-04: 149.62493628234864USD
- 2026-10-05: 149.62493628234864USD
- 2026-10-06: 149.62493628234864USD
- 2026-10-07: 149.62493628234864USD
- 2026-10-08: 149.62493628234864USD
- 2026-10-09: 149.62493628234864USD
- 2026-10-10: 149.62493628234864USD
- 2026-10-11: 149.62493628234864USD
- 2026-10-12: 149.62493628234864USD
- 2026-10-13: 149.62493628234864USD
- 2026-10-14: 149.62493628234864USD
- 2026-10-15: 149.62493628234864USD
- 2026-10-16: 149.62493628234864USD
- 2026-10-17: 149.62493628234864USD
- 2026-10-18: 149.62493628234864USD
- 2026-10-19: 149.62493628234864USD
- 2026-10-20: 149.62493628234864USD
- 2026-10-21: 149.62493628234864USD
- 2026-10-22: 149.62493628234864USD
- 2026-10-23: 149.62493628234864USD
- 2026-10-24: 149.62493628234864USD
- 2026-10-25: 145.6539605377197USD
- 2026-10-26: 149.62493628234864USD
- 2026-10-27: 149.62493628234864USD
- 2026-10-28: 149.62493628234864USD
- 2026-10-29: 149.62493628234864USD
- 2026-10-30: 149.62493628234864USD
- 2026-10-31: 160.7193579345703USD
- 2026-11-01: 149.62493628234864USD
- 2026-11-02: 149.62493628234864USD
- 2026-11-03: 149.62493628234864USD
- 2026-11-04: 160.83929743652342USD
Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- Guests accompanied by dogs must contact this property in advance.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Popular amenities
Free wi-fi
Billiards
Fishing
Bird watching
Kayaking
Breakfast Available (surcharge)
General
Breakfast Available (surcharge)
Smoke-Free Property
Parking
Parking (Self) (free)
Internet
Free wi-fi
Activities
Billiards
Fishing
Bird watching
Kayaking