Is parking available at the property?

Self parking is available on-site for a surcharge of EUR 30 per day. Accessible parking is also provided.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately EUR 22 per person. Serving hours are weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 35 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of EUR 34 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a stair-free path to the entrance, accessible parking, and limited wheelchair accessibility in certain areas. Assistive listening devices are also available.

Where is the property located in relation to key landmarks?

The hotel is located in Zagreb's Trnje district, within a 5-minute drive of the Archaeological Museum and Ban Jelacic Square. Zagreb Cathedral is 1.8 mi (2.9 km) away, and the Ethnographic Museum is 2.1 mi (3.4 km) from the hotel.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool. The operational hours for the pool are not specified, but it is available year-round.

What are the hotel's policies for guests staying with children?

One child aged 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

DoubleTree by Hilton Zagreb - Luxury Stay in Croatia

Average nightly price at DoubleTree by Hilton Zagreb by month, last 12 months (USD)
Month	Average price
January	$119
February	$124
March	$123
April	$139
May	$171
June	$155
July	$129
August	$146
September	$167
October	$159
November	$127
December	$163

What guests think

At DoubleTree by Hilton Zagreb, travelers praise spacious, comfortable rooms, a modern spa, pool and gym, and especially friendly staff, while some report service lapses, issues with air-conditioning, and occasional problems with pool cleanliness or supervision.

The location is outside the old town but well connected by tram and close to bus and train stations. Breakfast and the on-site dining draw frequent compliments, though a few guests found items cold or prices high. Parking is available but several reviewers considered the fees expensive. Overall, expect a modern, comfortable stay with strong facilities, good transport links, and a few inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the modern pool, spa, saunas and gym, some with top-floor views. Several mention a cold pool or malfunctioning jacuzzi, occasional cleanliness or supervision issues, and paid parking that feels expensive.

Related guest reviews

10

Mirko

Aug 28, 2023

·

Stayed 1 night

Very nice pool and spa area

8

Edin

Dec 14, 2025

·

Stayed 2 nights

Ok godt hotel men til hotel med 4 stjerner som ikke har sin egen parkering er noget som har stort - hos mig. Det koster 28 € at parkere om dagen.

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10

Abiomed Europe Gmbh

Jan 15, 2026

·

Stayed 2 nights

Nice and organized room. Good gym and SPA

4

Jennifer

Sep 5, 2025

·

Stayed 1 night

Liebes Team , das Hotel an sich war super . Wir hatten zu dritt für eine teure Übernachtung ein nettes Zimmer erhalten . In erster Linie haben wir die Unterkunft wegen Gym und Wellness Bereich / Schwimmbad und Sauna gebucht . Das war sehr , sehr dreckig . Das Schwimmbad hatte anscheinend Keime - das Wasser war trüb , voller Haare und anderer einziger Partikel . Ich war geneu für eine Bahn in dem Schwimmbad . Eigentlich toll angelegt , leider sehr dreckig . Die Sauna wurde mit Bekleidung und ohne Handtücher genutzt . Nicht jeder muss saunaregeln kennen aber mannsollte wenigstens kontrollieren und darauf hinweisen als gutes Hotel . Leider habe ich mir aus dem verleimten Wasser einen Virus oder Bakterien geholt . Ohrenschmerzen ff . Sehr schade und enttäuschend . Wir nutzen öfter die IHG Kette . Dieses war leider - zumindest im Wellness und spa Bereich - sehr dreckig . Ich habe die Wasserqualität am Abend gemeldet . Morgens war weder eine Besserung zu erkennen , noch der Pool gesperrt . Viele Grüße

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10

Patrick

Jan 30, 2026

·

Stayed 3 nights

Le responsable du restaurant est une pépite. A l'écoute, réactif avec un regars professionnel sur le service. Mon expérience de directeur d'hôtel vous le confirme! Concernant la piscine, le lieu n'était pas surveillé et des jeunes 2 couples de 25 ans étaient très limite! Nous n'avons pas pu nous relaxer sur les transats. Dommage! Client Patrick Millanes Air France

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4

Dino

Feb 2, 2026

·

Stayed 2 nights

As this is 5 star hotel i expected more. Actually i didnt expect following: Jacuzzi didnt work properly and it was very cold. The pool is freezzing. The staff is rude and unproffesional except one lady in middle 40' in spa who will help you with all informations and details. Ventilation in room didnt work in the nights and its not possible to open windows. We didnt have any fresh air during the nights. Awful! We didnt get slippers and cloaks as everybody else in our room so we called reception to bring us. They told us they will bring. They didnt bring it two days until we left hotel. The only possitive thing is great view from the pool on 10th floor and thats it. This hotel is not worth being 5 star hotel. I would give 3 stars honestly comparing to other hotels same level.

10

Tomohiro

Aug 19, 2024

·

Stayed 5 nights

The equipment of this hotel is very good. There are bathtab, table, and fridge. There is an ice machine on each floor. The good point for me is SPA's opening hour is from 6am to 10 pm. I often spent in the SPA in the morning and evening.

10

Jade

Aug 29, 2025

·

Stayed 1 night

The check-in was 1st Class, the bar beside is really well-stocked and convenient, the food is excellent. The room felt very modern and the bed was very comfortable. The pool and saunas (there are 2) are very upscale. It was easy to find.

10

Bjorn

Aug 1, 2022

·

Stayed 2 nights

Heel mooi proper hotel met super behulpzaam en vriendelijk personeel. Heel lekker gegeten ook. Zwembad met een mooi uitzicht en grote fitness. Er hadden iets meer zitplaatsen mogen zijn aan het zwembad.

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10

Robert

Jan 13, 2026

·

Stayed 1 night

Excellent hotel near to the bus station fantastic pool and sauna and steam Staff all very helpful Room so relaxing and bed so comfortable

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Cleanliness

Rooms and public areas are widely described as very clean and well maintained. A few reports note bathroom mold, cigarette smell in corridors, or an unclean pool.

Related guest reviews

6

Patrick

Jan 31, 2023

·

Stayed 1 night

Check-in smooth, nice looking room however, Not enough light in the bathroom to shave decently Mold in corners of the bathroom Broken shelf in shower area Bad functioning shower thermostat No WiFi access although it was supposed to work Breakfast disaster: Cold eggs (no real scrambled eggs but powder) Cold sausages Cold coffee, later no coffe for 10 min I seriously expect something different when checking into a Hilton.

10

Henrik

Feb 21, 2026

·

Stayed 7 nights

Allt var bra förutom att det luktade cigarettrök från några rum man passerar på väg till sitt rum.

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10

Milica

Sep 19, 2023

·

Stayed 1 night

Very clean comfortable rooms.

4

Jennifer

Sep 5, 2025

·

Stayed 1 night

Liebes Team , das Hotel an sich war super . Wir hatten zu dritt für eine teure Übernachtung ein nettes Zimmer erhalten . In erster Linie haben wir die Unterkunft wegen Gym und Wellness Bereich / Schwimmbad und Sauna gebucht . Das war sehr , sehr dreckig . Das Schwimmbad hatte anscheinend Keime - das Wasser war trüb , voller Haare und anderer einziger Partikel . Ich war geneu für eine Bahn in dem Schwimmbad . Eigentlich toll angelegt , leider sehr dreckig . Die Sauna wurde mit Bekleidung und ohne Handtücher genutzt . Nicht jeder muss saunaregeln kennen aber mannsollte wenigstens kontrollieren und darauf hinweisen als gutes Hotel . Leider habe ich mir aus dem verleimten Wasser einen Virus oder Bakterien geholt . Ohrenschmerzen ff . Sehr schade und enttäuschend . Wir nutzen öfter die IHG Kette . Dieses war leider - zumindest im Wellness und spa Bereich - sehr dreckig . Ich habe die Wasserqualität am Abend gemeldet . Morgens war weder eine Besserung zu erkennen , noch der Pool gesperrt . Viele Grüße

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10

Henry

Nov 18, 2025

·

Stayed 1 night

Easy to check in. Helpful staff. Clean and spacious room.

10

Eddy

Jul 27, 2025

·

Stayed 2 nights

Very clean hotel, spacious, 25 minutes walk to old town.

10

Hongli

Jun 13, 2025

·

Stayed 1 night

Clean and friendly.

10

Irena and David

Oct 17, 2025

·

Stayed 2 nights

The beds where very comfortable which is so important when traveling. The rooms where large and clean. The hotel pool and gym facilities where modern, and kept up incredibly well by the staff. Would highly recommend everyone and everything at this premium hotel. Also the Hilton Doubletree cookies are the best!

10

Peter

Dec 25, 2025

·

Stayed 2 nights

Very clean rooms and professional staff.

10

Yu

May 5, 2025

·

Stayed 2 nights

Clean ,comfortable.very good breakfast!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern and comfortable, with very good beds and some nice views. Recurring critiques include loud or ineffective air conditioning and fixed windows limiting fresh air.

Related guest reviews

10

Athanasios

Nov 23, 2025

·

Stayed 2 nights

Clean big room , spa and gym included Polite staff

10

Kamil

Oct 16, 2025

·

Stayed 1 night

Odalar çok temiz ve konforlu. Çalışanlar çok güler yüzlü ve yardım sever. Bar da görevli Mia ise harika biri.

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10

Britt

Apr 14, 2025

·

Stayed 2 nights

Gutes Hotel ca 10-15 Minuten von der Innenstadt mit dem Taxi oder auch mit der Straßenbahn erreichbar. 30 Minuten vom Flughafen mit dem Bus geht auch. Toller Service durch die freundlichen Mitarbeiter. Frühstücksbuffet ist einfach mit guter Auswahl zum Start in den Tag. Zimmer sauber und gut eingerichtet, tolles King Size Bett und Bad mit Badewanne und Dusche. Kleiner Fitness Bereich mit Geräten, zwei Saunen, Dampfbad Whirlpool und Schwimmpool im 10. Stock mit Mega Ausblick. Komme gerne wieder. Und die Cookies am Empfang sind der Hammer.

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10

Natalia

Aug 10, 2024

·

Stayed 1 night

It was a spacious modern room. Robes, slippers and cookies at check in. Everything was great! It was nice to have pool and gym access.

10

Henry

Nov 18, 2025

·

Stayed 1 night

Easy to check in. Helpful staff. Clean and spacious room.

4

Dino

Feb 2, 2026

·

Stayed 2 nights

As this is 5 star hotel i expected more. Actually i didnt expect following: Jacuzzi didnt work properly and it was very cold. The pool is freezzing. The staff is rude and unproffesional except one lady in middle 40' in spa who will help you with all informations and details. Ventilation in room didnt work in the nights and its not possible to open windows. We didnt have any fresh air during the nights. Awful! We didnt get slippers and cloaks as everybody else in our room so we called reception to bring us. They told us they will bring. They didnt bring it two days until we left hotel. The only possitive thing is great view from the pool on 10th floor and thats it. This hotel is not worth being 5 star hotel. I would give 3 stars honestly comparing to other hotels same level.

6

Lasse

Oct 31, 2025

·

Stayed 5 nights

i would give full five stars if the airconditioning wouldn't have been so loud. I measured 50db with my phone db app. Hotel room is very good and roomy and beds are excellent for a person who like bed.

10

Irena and David

Oct 17, 2025

·

Stayed 2 nights

The beds where very comfortable which is so important when traveling. The rooms where large and clean. The hotel pool and gym facilities where modern, and kept up incredibly well by the staff. Would highly recommend everyone and everything at this premium hotel. Also the Hilton Doubletree cookies are the best!

10

Alissa

Jul 23, 2024

·

Stayed 2 nights

Really enjoyed the adjoining rooms and the size of the bathrooms. Nice view also.

10

Joe

Aug 11, 2025

·

Stayed 1 night

Overall, a very nice stay in a great hotel. One issue was the AC in our room though. It worked, but took a very long time to cool down the room.

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Service

Many reviewers highlight friendly, helpful staff across reception, restaurant and spa. Others cite slow check-in, rudeness or poor communication (including about fees), and occasional housekeeping misses.

Related guest reviews

10

Archna

Apr 11, 2023

·

Stayed 5 nights

Staff was very helpful and accommodating! They never said no and even made food for me that was not on the menu!

4

fengyuan

Oct 10, 2023

·

Stayed 2 nights

The staff did not tell us that parking needs fee she just told us you can park-4-5

10

Henry

Nov 18, 2025

·

Stayed 1 night

Easy to check in. Helpful staff. Clean and spacious room.

2

claudio

Sep 22, 2025

·

Stayed 1 night

All staff, especially the receptionists, lack training. They are rude and ill-mannered. I was served by someone with NO NOTION OF HOSPITALITY.

4

Kuzey

Oct 11, 2023

·

Stayed 1 night

We did not really enjoy the total customer service. In general we were ignored many times. I always used this hotel in Zagreb and I never expected this.

10

James

Jun 29, 2024

·

Stayed 1 night

The hotel was very nice and clean. Filip at the front desk was very nice and helpful. Also Goran at the restaurant was great. These two really stood out as very good at what they do. They deserve a raise/promotion.

10

Ivana

Jul 31, 2025

·

Stayed 2 nights

Friendly and welcoming staff. They took care of us and made sure that we were well looked after.

10

Swarnalata

Sep 25, 2023

·

Stayed 1 night

Staff was quick with check-in and we had a wonderful room. Trams and train station nearby can take you anywhere.

2

Armin

Jul 2, 2025

·

Stayed 1 night

Very slow checking, waited 25 minutesc in line, there were 8 guests ans 1 lady on reception. Manager was rude, and they charged me for costs that did not existed. They dont even offer doubletree cookie anymore.

10

Helena

Apr 15, 2025

·

Stayed 2 nights

Excellent service !

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Location

Located outside the old town, but well connected by tram and close to bus and train stations; walking to central sights can take 25–40 minutes. Some appreciate easy access to the airport.

Related guest reviews

10

Leanne

Sep 7, 2025

·

Stayed 1 night

Great property. Close to airport

8

Miss R

Jan 1, 2026

·

Stayed 2 nights

Lovely hotel with nice little gym and spa. Excellent staff and breakfast but just a little outside of the main tourist areas.

10

Shreyani

May 19, 2024

·

Stayed 1 night

The hotel had a comfortable bed with blockout curtains and all the amenities one would want in a room . It’s a two mike walk to the old town and restaurants but for us it was good to walk back after dinner . One can catch an Uber or tram so convenient I guess . The shower had good force but there was something about it that made the water too hot or cold but worked out regardless . Wish I could have spent time in the jacuzzi and pool which looked inviting and awesome .

10

Britt

Apr 14, 2025

·

Stayed 2 nights

Gutes Hotel ca 10-15 Minuten von der Innenstadt mit dem Taxi oder auch mit der Straßenbahn erreichbar. 30 Minuten vom Flughafen mit dem Bus geht auch. Toller Service durch die freundlichen Mitarbeiter. Frühstücksbuffet ist einfach mit guter Auswahl zum Start in den Tag. Zimmer sauber und gut eingerichtet, tolles King Size Bett und Bad mit Badewanne und Dusche. Kleiner Fitness Bereich mit Geräten, zwei Saunen, Dampfbad Whirlpool und Schwimmpool im 10. Stock mit Mega Ausblick. Komme gerne wieder. Und die Cookies am Empfang sind der Hammer.

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10

Jessica

Aug 2, 2024

·

Stayed 1 night

Accessible, clean and close to bus/train stations.

10

Ulrich

Oct 4, 2023

·

Stayed 2 nights

Standardhotel dieser Kategorie. Alles in Ordnung, nichts zu bemängeln. Liegt an einer vielbefahrenen Straße, Tramhaltestelle in die Innenstadt praktisch vor der Tür. Restaurants in der Umgebung leicht erreichbar.

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10

Eddy

Jul 27, 2025

·

Stayed 2 nights

Very clean hotel, spacious, 25 minutes walk to old town.

8

Wayne

Jul 25, 2025

·

Stayed 2 nights

Check in was challenging but staff and team fixed issues and my staff turned out very good. Property is very nice. I chose property because Expedia advertisement stated 3 min drive to tourist centre. I felt that that was walking distance. It’s not a 3 min drive it’s farther. Not walkable on a hot day. Otherwise hotel and food and bar very very good

8

Huzaifa

Jan 31, 2023

·

Stayed 3 nights

Good price and some staff were very accomadating. However the location isn’t ideal and is a fourty minute walk to the city centre.

10

Swarnalata

Sep 25, 2023

·

Stayed 1 night

Staff was quick with check-in and we had a wonderful room. Trams and train station nearby can take you anywhere.

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Dining

Breakfast and on-site dining earn frequent praise for quality and variety, and the bar is popular. Some guests found breakfast items cold or the price high.

Related guest reviews

10

Arie

Mar 21, 2023

·

Stayed 1 night

Very good dinner and excellent service by all personals. No doubts, I will continue coming to this place

10

Ulysses

Jun 11, 2024

·

Stayed 4 nights

Hotel incrível, um pouco afastado do centro para ir andando mas bairro tranquilo, check in rápido, muitos elevadores grandes e rápidos, quarto amplo, confortavel e banheiro grande, internet super rápida, restaurante fant,ástico, bar excelente, café da manhã excelente

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10

Jessica

Jun 18, 2024

·

Stayed 3 nights

Great staffs and great breakfast.

6

Patrick

Jan 31, 2023

·

Stayed 1 night

Check-in smooth, nice looking room however, Not enough light in the bathroom to shave decently Mold in corners of the bathroom Broken shelf in shower area Bad functioning shower thermostat No WiFi access although it was supposed to work Breakfast disaster: Cold eggs (no real scrambled eggs but powder) Cold sausages Cold coffee, later no coffe for 10 min I seriously expect something different when checking into a Hilton.

10

mirjana

Aug 4, 2024

·

Stayed 1 night

Love the restaurant!

10

Anja

Aug 26, 2023

·

Stayed 3 nights

Das Hotel haben wir durch eine Umbuchung seitens Expedia dankenswerter Weise kurzfristig erhalten. Das Personal ist extrem hilfsbreit, Fitness und Pool im 10. Stock super sauber und modern. Die Zimmer sind sehr groß und man hatte super viel Platz. Das Frühstück war der absolute Hammer. Alles ganz frisch ohne die üblichen Sonderkosten für Kleinigkeiten wie einen guten Cappuccino, frisch gepressten Orangensaft usw. Alles in allem ein hervorragender Aufenthalt. Als Tipp: man kommt mit dem Taxi für 7€ in die Innenstadt, kann aber auch wahlweise die Straßenbahn (2 Haltestellen innerhalb 200m) für 80 Cent pro Erwachsenem nutzen. Alles sehr unkompliziert!

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10

Jade

Aug 29, 2025

·

Stayed 1 night

The check-in was 1st Class, the bar beside is really well-stocked and convenient, the food is excellent. The room felt very modern and the bed was very comfortable. The pool and saunas (there are 2) are very upscale. It was easy to find.

8

Henrik

Jan 9, 2024

·

Stayed 3 nights

Mysigt spa. Dyr frukost (20€). Stort rum och badrum.

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10

Yu

May 5, 2025

·

Stayed 2 nights

Clean ,comfortable.very good breakfast!

10

Jueun

Jul 17, 2025

·

Stayed 2 nights

Clean and friendly staff, breakfast was really nice

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $124	3 $151	4 $163	5 $151	6 $118	7 $132
8 $95	9 $122	10 $128	11 $142	12 $161	13 $116	14 $116
15 $96	16 $168	17 $123	18 $171	19 $169	20 $118	21 $121
22 $122	23 $129	24 $171	25 $171	26 $171	27 $150	28 $150
29 $112	30 $163

DoubleTree by Hilton Zagreb

Prices for DoubleTree by Hilton Zagreb

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Family Room, Multiple Beds (Connecting Rooms)

Room, 2 Twin Beds

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Corner (With Sitting Area)

Room, 1 King Bed

Superior Room, 1 King Bed

Guest reviews of DoubleTree by Hilton Zagreb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Zagreb

Considering this hotel for your Zagreb trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $140	24 $133
25 $119	26 $152	27 $155	28 $149	29 $139	30 $109	31 $109