Name: The Heritage Hotel
Address: Shedden Hill, Torquay, Devon (comté), GB
Price range: 99 $US–152 $US per night
Rating: 8.27

Ce qu'en disent des voyageurs

D'après les récents avis, les voyageurs apprécient The Heritage Hotel pour son excellent emplacement en bord de mer, ses chambres spacieuses avec vue sur la baie et son personnel accueillant, tout en notant des parties datées et une certaine déception quant aux équipements tels que la piscine et l'ascenseur hors service depuis longtemps.

Les chambres sont généralement propres et confortables, bien que certains clients aient signalé des odeurs rances ou des lacunes occasionnelles au niveau du service de ménage. Le bruit peut se propager entre les chambres et provenir du pub les soirs animés, et le stationnement, bien que disponible et souvent gratuit, peut être limité ou déborder sur un parking payant. Le petit-déjeuner suscite souvent des éloges, mais certains ont trouvé le choix limité, les créneaux horaires restrictifs et le restaurant inaccessible en dehors du petit-déjeuner. Attendez-vous à un hébergement de bon rapport qualité-prix avec du caractère plutôt qu'un séjour complet et raffiné.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking est disponible et souvent gratuit, mais les places sont limitées et étroites, avec un débordement qui peut être payant. Le bar est apprécié, mais la piscine suscite des plaintes concernant ses heures d'ouverture limitées, des frais d'utilisation et des installations datées et réduites, et l'ascenseur est fréquemment signalé comme étant hors service.

Avis de voyageur à ce sujet

8

Olly

18 juil. 2025

·

A séjourné 1 nuit

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov. 2025

·

A séjourné 1 nuit

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

b

27 févr. 2024

·

A séjourné 3 nuits

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps

4

Jacqueline

3 juin 2024

·

A séjourné 4 nuits

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

6

Sonya

16 août 2025

·

A séjourné 1 nuit

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

eugene

27 oct. 2024

·

A séjourné 1 nuit

No elevators or lifts

4

Julie

10 mai 2023

·

A séjourné 2 nuits

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov. 2025

·

A séjourné 1 nuit

Good clean, spacious room. Nice bar.

8

Ian

13 juin 2023

·

A séjourné 7 nuits

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

8

Richard

28 juil. 2025

·

A séjourné 1 nuit

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients décrivent les chambres comme propres, le service de ménage étant généralement fiable. Une minorité a signalé des odeurs rances, de la moisissure, des articles sales ou des détails négligés.

Avis de voyageur à ce sujet

8

Paul

1 nov. 2025

·

A séjourné 1 nuit

Clean room

6

Sonya

16 août 2025

·

A séjourné 1 nuit

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

8

Giacinta

28 mai 2023

·

A séjourné 1 nuit

Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.

8

Melanie

17 nov. 2023

·

A séjourné 2 nuits

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 oct. 2025

·

A séjourné 7 nuits

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 sept. 2025

·

A séjourné 3 nuits

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 mai 2023

·

A séjourné 2 nuits

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov. 2025

·

A séjourné 1 nuit

Good clean, spacious room. Nice bar.

10

Kevin

13 déc. 2025

·

A séjourné 1 nuit

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

4

Richard

9 sept. 2023

·

A séjourné 1 nuit

Nice property and good location. But the room we stayed in 4 was poor. Dirty carpet, missing lights, two hangers, old decor. Very noisy from footsteps next floor up early morning. Unsupervised breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, dont beaucoup avec vue sur la mer, bien que la décoration puisse sembler datée. Plusieurs clients ont noté des murs fins et du bruit, des problèmes occasionnels de température ou de confort de literie, et des éléments tels que de vieilles serrures de porte ou l'absence de climatisation.

Avis de voyageur à ce sujet

10

Edward

24 nov. 2025

·

A séjourné 1 nuit

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

8

David

31 oct. 2025

·

A séjourné 6 nuits

Large room with sea view. Staff friendly and attentive.

8

Jaswant

9 août 2025

·

A séjourné 3 nuits

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.

10

Jocelyn

12 oct. 2025

·

A séjourné 1 nuit

Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast

4

Jacqueline

3 juin 2024

·

A séjourné 4 nuits

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

8

Malcolm

7 sept. 2025

·

A séjourné 3 nuits

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

10

Ross

1 août 2025

·

A séjourné 1 nuit

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 déc. 2025

·

A séjourné 2 nuits

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 oct. 2025

·

A séjourné 4 nuits

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

8

Ian

13 juin 2023

·

A séjourné 7 nuits

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité, son aide et sa réactivité, avec un enregistrement rapide et des changements de chambre rapides en cas de besoin. Quelques clients ont signalé des lacunes, telles qu'une porte laissée ouverte, une erreur de paiement ou des demandes de localisation de chambre non satisfaites.

Avis de voyageur à ce sujet

8

David

31 oct. 2025

·

A séjourné 6 nuits

Large room with sea view. Staff friendly and attentive.

10

Josette

6 juin 2025

·

A séjourné 4 nuits

The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.

10

philip

17 mai 2025

·

A séjourné 3 nuits

Excellent hotel with great staff

4

Jacqueline

3 juin 2024

·

A séjourné 4 nuits

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

10

Rodger

9 août 2025

·

A séjourné 7 nuits

Excellent breakfast and nice staff

8

Melanie

17 nov. 2023

·

A séjourné 2 nuits

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 oct. 2025

·

A séjourné 7 nuits

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

10

Ross

1 août 2025

·

A séjourné 1 nuit

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 déc. 2025

·

A séjourné 2 nuits

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 oct. 2025

·

A séjourné 4 nuits

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Constamment salué pour son emplacement central en bord de mer, à proximité de la plage, de la ville, du port de plaisance et du théâtre, souvent avec une belle vue sur la baie. L'accès à pied est facile, mais des escaliers sont inévitables dans certaines zones en raison de l'absence d'ascenseur en état de marche.

Avis de voyageur à ce sujet

8

Olly

18 juil. 2025

·

A séjourné 1 nuit

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov. 2025

·

A séjourné 1 nuit

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Jerry

22 juil. 2025

·

A séjourné 1 nuit

My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.

8

John

27 juil. 2023

·

A séjourné 7 nuits

Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.

10

Ross

1 août 2025

·

A séjourné 1 nuit

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 déc. 2025

·

A séjourné 2 nuits

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 déc. 2025

·

A séjourné 1 nuit

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

8

ravi

24 nov. 2023

·

A séjourné 2 nuits

Excellent location

10

Nigel

4 déc. 2022

·

A séjourné 19 329 nuits

Very well situated for the town centre and within easy walking distance from the train station.

8

Richard

28 juil. 2025

·

A séjourné 1 nuit

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent bien noté voire excellent, parfois apprécié avec vue sur la mer. Plusieurs clients ont trouvé le choix limité ou les créneaux horaires restrictifs, et la restauration sur place au-delà du petit-déjeuner peut être indisponible, bien que la cuisine du pub soit fréquemment décrite comme bonne.

Avis de voyageur à ce sujet

10

Edward

24 nov. 2025

·

A séjourné 1 nuit

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Anthony

8 oct. 2022

·

A séjourné 4 nuits

Good location. Staff helpful. No chef except for breakfast. This was very inconvenient. Had to book breakfast times in advance. Didn't use the pool as times were very limited. Lift not working. Requested room close to elderly parent but were on different floors. We chose this hotel for the location but also the pool and the restaurant, feel very let down. Was quite stressful having to eat out every lunchtime and evening, especially as our mother has limited mobility.

6

Sonya

16 août 2025

·

A séjourné 1 nuit

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

Rodger

9 août 2025

·

A séjourné 7 nuits

Excellent breakfast and nice staff

8

Mary

13 oct. 2025

·

A séjourné 7 nuits

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 sept. 2025

·

A séjourné 3 nuits

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 mai 2023

·

A séjourné 2 nuits

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

10

Philip

7 déc. 2025

·

A séjourné 2 nuits

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 déc. 2025

·

A séjourné 1 nuit

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

10

Neil

30 juin 2025

·

A séjourné 1 nuit

The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	95 $US
mars	100 $US
avril	112 $US
mai	132 $US
juin	142 $US
juillet	147 $US
août	148 $US
septembre	139 $US
octobre	105 $US
novembre	97 $US
décembre	95 $US

di	lu	ma	me	je	ve	sa
1 $127	2 $127	3 $123	4 $127	5 $127	6 $132	7 $137
8 $126	9 $130	10 $131	11 $127	12 $129	13 $127	14 $129
15 $129	16 $130	17 $127	18 $137	19 $129	20 $127	21 $127
22 $127	23 $127	24 $127	25 $127	26 $127	27 $127	28 $131
29 $127	30 $129

The Heritage Hotel

Prix pour The Heritage Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double ou avec lits jumeaux

Chambre Double Supérieure

Chambre Triple

Chambre Familiale

Suite Deluxe

Avis des voyageurs sur The Heritage Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $106	21 $110	22 $110	23 $110	24 $146
25 $99	26 $126	27 $127	28 $141	29 $136	30 $152	31 $149