Roomzzz Newcastle City
US$163
/ night
Avg. for September
Select dates to see prices and availability
US$163
/ night
Avg. for September
Monthly average prices
Nightly prices at Roomzzz Newcastle City average US$87 in the cheapest month (January) and US$163 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$87 |
| February | US$91 |
| March | US$89 |
| April | US$91 |
| May | US$98 |
| June | US$102 |
| July | US$111 |
| August | US$122 |
| September | US$163 |
| October | US$131 |
| November | US$125 |
| December | US$110 |
J
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A
M
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Sept · US$163
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Most expensive: September (~US$163)
Cheapest: January (~US$87)
About this property
This smoke-free aparthotel offers wheelchair access.
Amenities
This smoke-free aparthotel offers wheelchair access.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Rooms
Make yourself at home in one of the 88 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, as well as phones with free local calls.
Location
A stay at Roomzzz Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. This aparthotel is 0.2 mi (0.2 km) from Genting Casino Newcastle and 0.2 mi (0.3 km) from Newcastle-upon-Tyne Central Library.
What's nearby
Castle Keep(0.2 Miles)
Genting Casino Newcastle(0.2 Miles)
Newcastle-upon-Tyne Central Library(0.2 Miles)
Bigg Market(0.2 Miles)
Newcastle-upon-Tyne St. Nicholas' Cathedral(0.2 Miles)
Grey Street(0.3 Miles)
High Level Bridge(0.3 Miles)
Grainger Market(0.4 Miles)
O2 Academy Newcastle(0.4 Miles)
Newcastle-upon-Tyne Theatre Royal(0.4 Miles)
The Gate(0.4 Miles)
Grey's Monument(0.5 Miles)
Eldon Square Shopping Centre(0.5 Miles)
Northumberland Street(0.5 Miles)
Chinatown(0.5 Miles)
The nearest major airport is Newcastle Intl. Airport (NCL)(7.6 Miles)
Non-smoking rooms
Family room
Dry cleaning
Safe-deposit box
Luggage storage
Self laundry
Location
Clavering Place, England, United Kingdom
Castle Keep (0.2 Miles)
Genting Casino Newcastle (0.2 Miles)
Newcastle-upon-Tyne Central Library (0.2 Miles)
Bigg Market (0.2 Miles)
Newcastle-upon-Tyne St. Nicholas' Cathedral (0.2 Miles)
Grey Street (0.3 Miles)
Guest reviews
9.1
Superb
Based on 837 verified reviews
Who stays here?
Business
15%
Couple
53%
Family
9%
Group
19%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Roomzzz Newcastle City draws praise for its central location near the station and Quayside, friendly staff, comfortable beds, and well-equipped studio rooms with handy kitchenettes plus complimentary morning coffee and croissants, offering good value for short city stays.
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What guests think
Roomzzz Newcastle City draws praise for its central location near the station and Quayside, friendly staff, comfortable beds, and well-equipped studio rooms with handy kitchenettes plus complimentary morning coffee and croissants, offering good value for short city stays.
Guests often highlight quiet, spacious layouts and useful touches like blackout blinds and heated bathroom floors. Common downsides include tricky or distant parking, occasional housekeeping or maintenance issues, and some windowless or basement rooms with limited natural light; a few report outside or train noise. Expect a convenient, apartment-style base suited to independent stays.
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AI-generated summary based on recent guest reviews
Facilities
Practical touches include complimentary lobby coffee/croissants, a small on-site shop and a laundry room; several guests found parking off-site or inconvenient.
Related guest reviews
10
Bruce
30 Jun 2024
·
Stayed 1 night
Outstanding place to stay. Only problem is that parking is not close
Outstanding place to stay. Only problem is that parking is not close
8
Lillie
28 Oct 2023
·
Stayed 1 night
very clean room very cozy but no parking or signal anywhere in hotel, had to ask reception to connect to wifi, but overall very happy with our stay:)
very clean room very cozy but no parking or signal anywhere in hotel, had to ask reception to connect to wifi, but overall very happy with our stay:)
10
J
6 Apr 2025
·
Stayed 1 night
The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.
The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.
10
Joanna
20 Feb 2025
·
Stayed 1 night
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
10
Drury
3 Aug 2023
·
Stayed 4 nights
Our apartment was spacious, quiet and comfortable. The laundry facility was very welcome.
Our apartment was spacious, quiet and comfortable. The laundry facility was very welcome.
10
Sharon
25 Jun 2023
·
Stayed 1 night
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
6
Monica
12 Aug 2024
·
Stayed 2 nights
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
10
Nathan
10 Dec 2023
·
Stayed 1 night
Great place, in a great location. Parking not the best but it is in the centre
Great place, in a great location. Parking not the best but it is in the centre
10
Zofia
17 May 2025
·
Stayed 1 night
Parking was a hassle. And pillows on the sofas would add to comfort. Great space and location. Lovely apartment. Full kitchen a total boon.
Parking was a hassle. And pillows on the sofas would add to comfort. Great space and location. Lovely apartment. Full kitchen a total boon.
10
Jorge
23 Aug 2023
·
Stayed 13 nights
We had such a pleasant 15 day stay at Roomzzz in Newcastle. It is so close to everything. The staff were so wonderful. They went out of their way to be so nice and helpful. The room was very clean and comfortable. The cleaning service was great. It was so convenient having breakfast items right in the hotel. They even have fresh baked vegan pastries and soy milk. We would highly recommend the hotel for your stay in Newcastle.
We had such a pleasant 15 day stay at Roomzzz in Newcastle. It is so close to everything. The staff were so wonderful. They went out of their way to be so nice and helpful. The room was very clean and comfortable. The cleaning service was great. It was so convenient having breakfast items right in the hotel. They even have fresh baked vegan pastries and soy milk. We would highly recommend the hotel for your stay in Newcastle.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe rooms as very clean or spotless, but there are recurring reports of dust or hair, mould in showers, sticky floors, and one instance of a room not serviced before check-in.
Related guest reviews
6
Tsz Ying
3 Apr 2024
·
Stayed 1 night
It’s fine overall, but the room’s floor is sticky like a pub’s one. Room card malfunctioned.
It’s fine overall, but the room’s floor is sticky like a pub’s one. Room card malfunctioned.
10
Matthew
4 Sept 2023
·
Stayed 3 nights
When I first arrived, and throughout my stay, the reception staff were very friendly and always happy to help. The room itself (neo studio) was spacious and comfortable, with plenty of kitchenette facilities available. Overall, most of the room was clean; however, there was quite a build-up of dust, hair and crumbs under the bedside tables, which was a bit off-putting. There was also a sweet wrapper left on the shelf by the door.
When I first arrived, and throughout my stay, the reception staff were very friendly and always happy to help. The room itself (neo studio) was spacious and comfortable, with plenty of kitchenette facilities available. Overall, most of the room was clean; however, there was quite a build-up of dust, hair and crumbs under the bedside tables, which was a bit off-putting. There was also a sweet wrapper left on the shelf by the door.
6
Franklin
4 Oct 2025
·
Stayed 2 nights
Overall, place was okay. Convenient location to the train station, nearby restaurants & shops. The room definitely could’ve been cleaner.. Markings on the wall, floor could’ve been cleaned better, hair throughout the room (previous guests or cleaners?), water from the shower leaking out onto the bathroom floor, TV mount was very loose, garbage bin lid was broken. The view was great though
Overall, place was okay. Convenient location to the train station, nearby restaurants & shops. The room definitely could’ve been cleaner.. Markings on the wall, floor could’ve been cleaned better, hair throughout the room (previous guests or cleaners?), water from the shower leaking out onto the bathroom floor, TV mount was very loose, garbage bin lid was broken. The view was great though
10
susan
15 Oct 2024
·
Stayed 6 nights
The position was excellent for access to the railway station and the quay side. The room (Grand suite) was lovely, light, large and extremely comfortable. Everything was clean.
The position was excellent for access to the railway station and the quay side. The room (Grand suite) was lovely, light, large and extremely comfortable. Everything was clean.
10
Joanna
20 Feb 2025
·
Stayed 1 night
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
10
Luke
5 Nov 2025
·
Stayed 1 night
Easy check-in, friendly staff and the rooms were spotless. Plenty of space, heated bathroom floor, cooking facilities with utensils, big tv and a great nights sleep.
Easy check-in, friendly staff and the rooms were spotless. Plenty of space, heated bathroom floor, cooking facilities with utensils, big tv and a great nights sleep.
10
clare
9 Jul 2025
·
Stayed 1 night
Great location , clean and easy to get to from the train station.
Great location , clean and easy to get to from the train station.
8
Craig
3 Mar 2025
·
Stayed 2 nights
Decent location. Nice room but bathroom needs some care, lots of mould in shower and cleaning in corners not the best. Tv remote ran out of batteries and instead of getting it changed as we were told it would be we had to go down to reception 4 times to get one that worked. Coffee and croissants in morning a nice touch.
Decent location. Nice room but bathroom needs some care, lots of mould in shower and cleaning in corners not the best. Tv remote ran out of batteries and instead of getting it changed as we were told it would be we had to go down to reception 4 times to get one that worked. Coffee and croissants in morning a nice touch.
2
Megan
13 Mar 2025
·
Stayed 1 night
Very disappointed with the service received at this hotel. I had chosen this place to stay after reading many reviews across all hotels in the city centre. Upon arriving the greeting was quite cold, we were then asked to pay for the room, despite already pre paying on Expedia. The receptionist then gave us our key and read our full room number out loud (after working in hotels myself pretty sure this is against safe guarding). We then went up to the room to discover the room was still dirty from the night before with bottles all over the place. Went back down to reception, and received a new key card for an 'upgraded room' after an apology. It put me on edge the rest of the stay that the reception team aren't aware of which rooms are clean so felt housekeeping could come in at any time. I booked this as a special anniversary trip and left disappointed, would not recommend.
Very disappointed with the service received at this hotel. I had chosen this place to stay after reading many reviews across all hotels in the city centre. Upon arriving the greeting was quite cold, we were then asked to pay for the room, despite already pre paying on Expedia. The receptionist then gave us our key and read our full room number out loud (after working in hotels myself pretty sure this is against safe guarding). We then went up to the room to discover the room was still dirty from the night before with bottles all over the place. Went back down to reception, and received a new key card for an 'upgraded room' after an apology. It put me on edge the rest of the stay that the reception team aren't aware of which rooms are clean so felt housekeeping could come in at any time. I booked this as a special anniversary trip and left disappointed, would not recommend.
10
Donna
16 Feb 2025
·
Stayed 1 night
Had a great stay here with my 10 year old. Staff were really friendly and helpful.We were able to leave our bags at the property before check-in which was great. The room was a great size, spotlessly clean and equipped with everything we needed. The shower was really nice and the need was super comfy! Would definitely recommend and would stay again.
Had a great stay here with my 10 year old. Staff were really friendly and helpful.We were able to leave our bags at the property before check-in which was great. The room was a great size, spotlessly clean and equipped with everything we needed. The shower was really nice and the need was super comfy! Would definitely recommend and would stay again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, apartment-style and well equipped, with comfy beds, effective blackout blinds and features like heated bathroom floors; some enjoy good views. Drawbacks include windowless or basement rooms, occasional outside or train noise, a few tired finishes, and mixed Wi-Fi reliability.
Related guest reviews
10
Thomas
24 Oct 2023
·
Stayed 1 night
Nice stay, would be nice to make warnings about windowless rooms
Nice stay, would be nice to make warnings about windowless rooms
10
Michelle
10 Oct 2023
·
Stayed 2 nights
King size studio on a Sat & Sun night was fabulous value. Was really impressed with everything. Bed was comfy, kitchenette was well equipped, bathroom was great with a fabulous monsoon type shower with a separate hand held shower head, large shower cubicle plus a mist free mirror. Superb! We even had a side-on glimpse of Tyne Bridge from the side of the bay window 😀 Room was spotlessly clean, reception staff were all friendly and helpful and a bonus of 24 hour coffee machine available. Fantastic first stay, wished I’d used Roomzz in York last month. Highly recommended.
King size studio on a Sat & Sun night was fabulous value. Was really impressed with everything. Bed was comfy, kitchenette was well equipped, bathroom was great with a fabulous monsoon type shower with a separate hand held shower head, large shower cubicle plus a mist free mirror. Superb! We even had a side-on glimpse of Tyne Bridge from the side of the bay window 😀 Room was spotlessly clean, reception staff were all friendly and helpful and a bonus of 24 hour coffee machine available. Fantastic first stay, wished I’d used Roomzz in York last month. Highly recommended.
8
Howard
27 Feb 2025
·
Stayed 1 night
They’ve got everything right. Comfortable bed. Perfect little kitchen. Silent room. Blackout blinds. Heating that actually heats the room underfloor heating in the bathroom. USB sockets and PowerPoints at both sides of the bed.
They’ve got everything right. Comfortable bed. Perfect little kitchen. Silent room. Blackout blinds. Heating that actually heats the room underfloor heating in the bathroom. USB sockets and PowerPoints at both sides of the bed.
8
Lillie
28 Oct 2023
·
Stayed 1 night
very clean room very cozy but no parking or signal anywhere in hotel, had to ask reception to connect to wifi, but overall very happy with our stay:)
very clean room very cozy but no parking or signal anywhere in hotel, had to ask reception to connect to wifi, but overall very happy with our stay:)
10
susan
15 Oct 2024
·
Stayed 6 nights
The position was excellent for access to the railway station and the quay side. The room (Grand suite) was lovely, light, large and extremely comfortable. Everything was clean.
The position was excellent for access to the railway station and the quay side. The room (Grand suite) was lovely, light, large and extremely comfortable. Everything was clean.
8
Joanne
25 Aug 2025
·
Stayed 1 night
Lovely little room with everything you need for a stay, fresh towels and bedding and good kitchen facilities would recommend and stay again. Lovely little addition was the free tea, coffee and hot chocolate long with free morning croissants. Only downside was the outside noise in the morning.
Lovely little room with everything you need for a stay, fresh towels and bedding and good kitchen facilities would recommend and stay again. Lovely little addition was the free tea, coffee and hot chocolate long with free morning croissants. Only downside was the outside noise in the morning.
8
Ian
24 Jan 2024
·
Stayed 1 night
Decent stay. Booked room with view, got top floor room with view over to river and bridge so no complaints there. Slightly different room configuration to photos on the website. Comfortable stay, good facilities. You get a small complementary breakfast (croissant + coffee). The area is fine, sort of in a nook in a characterful area near castle and the station and restaurants, but there was a bit of noise of train rumbles.
Decent stay. Booked room with view, got top floor room with view over to river and bridge so no complaints there. Slightly different room configuration to photos on the website. Comfortable stay, good facilities. You get a small complementary breakfast (croissant + coffee). The area is fine, sort of in a nook in a characterful area near castle and the station and restaurants, but there was a bit of noise of train rumbles.
8
Michelle
30 Jan 2023
·
Stayed 2 nights
We had a fab time staying here. The staff were friendly and helpful and the room was lovely and spacious for us 4 adults. The hotel is in a great location for getting around Newcastle. The only negative is that the room was looking a little tired and in need of a refresh. However this is just an observation more than a complaint and it wouldn’t stop me staying here again or recommending it to friends and family.
We had a fab time staying here. The staff were friendly and helpful and the room was lovely and spacious for us 4 adults. The hotel is in a great location for getting around Newcastle. The only negative is that the room was looking a little tired and in need of a refresh. However this is just an observation more than a complaint and it wouldn’t stop me staying here again or recommending it to friends and family.
6
Monica
12 Aug 2024
·
Stayed 2 nights
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
10
Shauna
7 Jan 2023
·
Visiting family in Newcastle over Christmas we would normally stay on the quayside, Mal Maison or Hotel du van. Roomzz offered something really private, so we decided to give the place a try and we weren't disappointed! We found our room to be immaculately clean (in particular the bathroom/kitchen areas), the smart TV hooked up to our ipad easily and the excellent wi-fi allowed to us stream netflix with ease. The kitchen area is very well stocked and the only thing really missing was a cafetiere but we took one ourselves. Coffee and croissants were available downstairs but we didn't try them so can't comment. Staff were pleasant and the overall feel of the place is very relaxed. The only real negative I could think of was the fact that the carpark was pretty filthy and surrounded by litter. If I managed the place I'd be out there litter picking just to improve the look of the place but maybe that's just a bug-bear of mine? Overall an excellent visit and we'll definitely be returning.
Visiting family in Newcastle over Christmas we would normally stay on the quayside, Mal Maison or Hotel du van. Roomzz offered something really private, so we decided to give the place a try and we weren't disappointed! We found our room to be immaculately clean (in particular the bathroom/kitchen areas), the smart TV hooked up to our ipad easily and the excellent wi-fi allowed to us stream netflix with ease. The kitchen area is very well stocked and the only thing really missing was a cafetiere but we took one ourselves. Coffee and croissants were available downstairs but we didn't try them so can't comment. Staff were pleasant and the overall feel of the place is very relaxed. The only real negative I could think of was the fact that the carpark was pretty filthy and surrounded by litter. If I managed the place I'd be out there litter picking just to improve the look of the place but maybe that's just a bug-bear of mine? Overall an excellent visit and we'll definitely be returning.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and helpful, with smooth check-in and assistance when issues arose; however, a small number reported lapses at reception or housekeeping coordination.
Related guest reviews
10
Debra
26 May 2025
·
Stayed 2 nights
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
10
Gavin
29 Jun 2025
·
Stayed 1 night
Central location. Friendly accommodating staff who stored our bags as we arrived before check in. They were chatty & friendly whenever we came into, or left, the accommodation.
Central location. Friendly accommodating staff who stored our bags as we arrived before check in. They were chatty & friendly whenever we came into, or left, the accommodation.
10
Marshall
2 Jan 2025
·
Stayed 3 nights
Easy to find, walking distance of everything you could need ie shops, bars. Very helpful at reception aswell
Easy to find, walking distance of everything you could need ie shops, bars. Very helpful at reception aswell
10
Andy
23 May 2025
·
Stayed 5 nights
Helpful and friendly staff on reception. Good location and close to rail station and not far from city centre facilities. Room clean and well equipped, aircon effective and bed comfortable.
Helpful and friendly staff on reception. Good location and close to rail station and not far from city centre facilities. Room clean and well equipped, aircon effective and bed comfortable.
10
Alice
12 Apr 2025
·
Stayed 6 nights
Great stay. We had an issue one night quite late and J on reception was a great help.
Great stay. We had an issue one night quite late and J on reception was a great help.
2
Megan
13 Mar 2025
·
Stayed 1 night
Very disappointed with the service received at this hotel. I had chosen this place to stay after reading many reviews across all hotels in the city centre. Upon arriving the greeting was quite cold, we were then asked to pay for the room, despite already pre paying on Expedia. The receptionist then gave us our key and read our full room number out loud (after working in hotels myself pretty sure this is against safe guarding). We then went up to the room to discover the room was still dirty from the night before with bottles all over the place. Went back down to reception, and received a new key card for an 'upgraded room' after an apology. It put me on edge the rest of the stay that the reception team aren't aware of which rooms are clean so felt housekeeping could come in at any time. I booked this as a special anniversary trip and left disappointed, would not recommend.
Very disappointed with the service received at this hotel. I had chosen this place to stay after reading many reviews across all hotels in the city centre. Upon arriving the greeting was quite cold, we were then asked to pay for the room, despite already pre paying on Expedia. The receptionist then gave us our key and read our full room number out loud (after working in hotels myself pretty sure this is against safe guarding). We then went up to the room to discover the room was still dirty from the night before with bottles all over the place. Went back down to reception, and received a new key card for an 'upgraded room' after an apology. It put me on edge the rest of the stay that the reception team aren't aware of which rooms are clean so felt housekeeping could come in at any time. I booked this as a special anniversary trip and left disappointed, would not recommend.
10
Adrian
23 Jun 2023
·
Stayed 1 night
Excellent friendly service
Excellent friendly service
10
Paul
31 Jul 2025
·
Stayed 1 night
Great friendly service
Great friendly service
10
Tracey
27 Dec 2024
·
Stayed 3 nights
Great staff on reception who helped us with one or two queries. Lovely apartment .everything we needed for our four night stay. Bed very comfy and area very quiet. We will stay here again that’s for certain.
Great staff on reception who helped us with one or two queries. Lovely apartment .everything we needed for our four night stay. Bed very comfy and area very quiet. We will stay here again that’s for certain.
10
Yoga Barrathwaj
12 Jul 2025
·
Stayed 6 nights
It was a lovely room in a beautiful building. Everything was perfect and the staff were very friendly and helpful! Special shout-out to Raquel who made my day everyday with her positive energy!
It was a lovely room in a beautiful building. Everything was perfect and the staff were very friendly and helpful! Special shout-out to Raquel who made my day everyday with her positive energy!
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AI-generated summary based on recent guest reviews
Location
Central spot near Newcastle Central Station, the Castle and Quayside, walkable to shops and bars; a few noted the immediate area looks unkempt.
Related guest reviews
10
Michael
23 May 2025
·
Stayed 4 nights
Great location and excellent property and services.
Great location and excellent property and services.
10
Debra
26 May 2025
·
Stayed 2 nights
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
10
JOHN
19 May 2023
·
Stayed 1 night
Excellent rooms but shabby area
Excellent rooms but shabby area
10
Marlene
4 Apr 2024
·
Stayed 2 nights
Close to the train station and easy access to major site seeing areas
Close to the train station and easy access to major site seeing areas
10
Hannah
9 Sept 2024
·
Stayed 2 nights
Fabulous location 5 mins walk from train station and 5 mins from quayside. Excellent aparthotel, helpful staff, quiet. Everything we needed plus coffee and crossaints. Roomzzz has a great concept for their aparthotels.
Fabulous location 5 mins walk from train station and 5 mins from quayside. Excellent aparthotel, helpful staff, quiet. Everything we needed plus coffee and crossaints. Roomzzz has a great concept for their aparthotels.
8
Ian
24 Jan 2024
·
Stayed 1 night
Decent stay. Booked room with view, got top floor room with view over to river and bridge so no complaints there. Slightly different room configuration to photos on the website. Comfortable stay, good facilities. You get a small complementary breakfast (croissant + coffee). The area is fine, sort of in a nook in a characterful area near castle and the station and restaurants, but there was a bit of noise of train rumbles.
Decent stay. Booked room with view, got top floor room with view over to river and bridge so no complaints there. Slightly different room configuration to photos on the website. Comfortable stay, good facilities. You get a small complementary breakfast (croissant + coffee). The area is fine, sort of in a nook in a characterful area near castle and the station and restaurants, but there was a bit of noise of train rumbles.
8
Gordon
14 Apr 2025
·
Stayed 1 night
Very close to the station and city centre
Very close to the station and city centre
10
clare
9 Jul 2025
·
Stayed 1 night
Great location , clean and easy to get to from the train station.
Great location , clean and easy to get to from the train station.
10
Sharon
25 Jun 2023
·
Stayed 1 night
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
8
Margaret
13 May 2025
·
Stayed 7 nights
Very clean and great facilities in room. Area around property was a bit unkempt. Good location for central station, Metro and city centre.
Very clean and great facilities in room. Area around property was a bit unkempt. Good location for central station, Metro and city centre.
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AI-generated summary based on recent guest reviews
Dining
Simple grab-and-go breakfast (coffee, croissants and similar) is appreciated, with some vegan options noted, though selection is limited and a few wanted more variety.
Related guest reviews
10
Debra
26 May 2025
·
Stayed 2 nights
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
The hotel is located close to the train station and bus drop of point if arriving via ferry from Amsterdam. From our warm welcome by the hotel manager to the friendly goodbye we would rate this as top notch! The room was well planned and facilities for self catering perfect. Comfortable bed made for easy sleeping coupled with quiet location. Easy walk to town centre or river (via stairs). Lovely reception with seating where coffee and croissants are available each morning. A perfect stay in a wonderful city.
10
Anne
30 Apr 2023
·
Stayed 2 nights
Staff was very friendly, room was clean and good amount of space, and free breakfast was delicious.
Staff was very friendly, room was clean and good amount of space, and free breakfast was delicious.
10
J
6 Apr 2025
·
Stayed 1 night
The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.
The apartment was in a great location and had a very comfortable bed. We eat out but the apartment had a fully equipped kitchen with a small shop on the ground floor with food that could be brought to microwave in the apartment. There was complimentary coffee in the lobby on a morning. I would stay here again on my next visit to Newcastle.
10
Joanna
20 Feb 2025
·
Stayed 1 night
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
Fantastic location, room as described, very clean,and spacious. Great welcome. Amazing price. Comfy bed, great shower, coffee in the reception 25/7 !!!
8
Joanne
25 Aug 2025
·
Stayed 1 night
Lovely little room with everything you need for a stay, fresh towels and bedding and good kitchen facilities would recommend and stay again. Lovely little addition was the free tea, coffee and hot chocolate long with free morning croissants. Only downside was the outside noise in the morning.
Lovely little room with everything you need for a stay, fresh towels and bedding and good kitchen facilities would recommend and stay again. Lovely little addition was the free tea, coffee and hot chocolate long with free morning croissants. Only downside was the outside noise in the morning.
10
Anna
5 Dec 2022
·
Stayed 2 nights
Loved it! Perfect size with everything we needed. Great location. Quiet and comfortable with a fab breakfast.
Loved it! Perfect size with everything we needed. Great location. Quiet and comfortable with a fab breakfast.
8
Craig
3 Mar 2025
·
Stayed 2 nights
Decent location. Nice room but bathroom needs some care, lots of mould in shower and cleaning in corners not the best. Tv remote ran out of batteries and instead of getting it changed as we were told it would be we had to go down to reception 4 times to get one that worked. Coffee and croissants in morning a nice touch.
Decent location. Nice room but bathroom needs some care, lots of mould in shower and cleaning in corners not the best. Tv remote ran out of batteries and instead of getting it changed as we were told it would be we had to go down to reception 4 times to get one that worked. Coffee and croissants in morning a nice touch.
10
Sharon
25 Jun 2023
·
Stayed 1 night
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
Lovely front desk staff, fantastic customer care. Very clean room with comfortable bed and pillows, good choice on complimentary breakfast. Very convenient location, minutes from Quayside down steep staircase to the left of the building.
6
Monica
12 Aug 2024
·
Stayed 2 nights
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
We booked 4 rooms for two nights, several months in advance. Three ended up being subterranean with no natural light - windows below ground level looked up to internal stairwell. (So much for the benefits of being an Expedia gold member). Maybe the rooms with windows were reserved for the coach party and stag do with their sex doll? Passers by could look straight into the room with a view of bed. Bathroom smelled of drains, but this is a basement on a Georgian street. Staff OK, but seemed pretty much like students minding the desk. Willing enough, but I think hospitality training doesn’t go far beyond how to operate the check-in system. However it was quiet. Felt like an above average hall of residence. No fruit at the breakfast grab and go, but plenty of croissants. It wasn’t even super cheap. Stayed in many apart hotels. Been in worse, been in better.
10
Jorge
23 Aug 2023
·
Stayed 13 nights
We had such a pleasant 15 day stay at Roomzzz in Newcastle. It is so close to everything. The staff were so wonderful. They went out of their way to be so nice and helpful. The room was very clean and comfortable. The cleaning service was great. It was so convenient having breakfast items right in the hotel. They even have fresh baked vegan pastries and soy milk. We would highly recommend the hotel for your stay in Newcastle.
We had such a pleasant 15 day stay at Roomzzz in Newcastle. It is so close to everything. The staff were so wonderful. They went out of their way to be so nice and helpful. The room was very clean and comfortable. The cleaning service was great. It was so convenient having breakfast items right in the hotel. They even have fresh baked vegan pastries and soy milk. We would highly recommend the hotel for your stay in Newcastle.
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AI-generated summary based on recent guest reviews
6
Stephen
27 Jun 2026
·
Stayed 1 night
The heating was on throughout the hotel and could not be switched off in the room. The heat was uncomfortable leading to a bad nights sleep.
The heating was on throughout the hotel and could not be switched off in the room. The heat was uncomfortable leading to a bad nights sleep.
10
Maureen
12 Jun 2026
·
Stayed 4 nights
We stayed for four nights and had good sleep all nights. We like the kitchen facilities especially the dishwasher. The laundry is just one washer and the dryer was at another location due to the one onsite is under repair, so I did not use it. We like the free croissant and hot drink machine which is a bonus. Filtered water is a bonus too. The team at the reception is always friendly and helpful. We will try Roomzzz in other locations.
We stayed for four nights and had good sleep all nights. We like the kitchen facilities especially the dishwasher. The laundry is just one washer and the dryer was at another location due to the one onsite is under repair, so I did not use it. We like the free croissant and hot drink machine which is a bonus. Filtered water is a bonus too. The team at the reception is always friendly and helpful. We will try Roomzzz in other locations.
10
Christopher
9 May 2026
·
Stayed 2 nights
Great location, nice and quiet, helpful staff and spotlessly clean room. The corridor could have been a little better cleaned, but I would 100% book again.
Great location, nice and quiet, helpful staff and spotlessly clean room. The corridor could have been a little better cleaned, but I would 100% book again.
8
Antonia
22 Apr 2026
·
Stayed 1 night
Nice clean room , friendly staff, shop close by , also only short walk to arena
Nice clean room , friendly staff, shop close by , also only short walk to arena
10
Lee
21 Apr 2026
·
Stayed 2 nights
Have stayed in better places in Newcastle but they cost more. Overall, and allowing for price, this a great hotel in a good location. My only real criticism is that the complimentary coffee is rank, but there is great coffee place around the corner (Sorcerer) so all good! :-)
Have stayed in better places in Newcastle but they cost more. Overall, and allowing for price, this a great hotel in a good location. My only real criticism is that the complimentary coffee is rank, but there is great coffee place around the corner (Sorcerer) so all good! :-)
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Roomzzz Newcastle City
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of GBP 20 per accommodation, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Early check-in and late check-out are available for a fee of GBP 10, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers wheelchair access and limited wheelchair-accessible facilities.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Castle Keep, and is 0.2 miles from Genting Casino Newcastle and Bigg Market.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 168.86989215698242USD
- 2026-09-06: 75.63358765258789USD
- 2026-09-07: 115.6700420135498USD
- 2026-09-08: 169.21399164123534USD
- 2026-09-09: 147.63912056121825USD
- 2026-09-10: 114.25080221099853USD
- 2026-09-11: 126.91705513763428USD
- 2026-09-12: 964.064217944336USD
- 2026-09-13: 259.0700685241699USD
- 2026-09-14: 103.65776772766114USD
- 2026-09-15: 123.20577109832763USD
- 2026-09-16: 150.9927215423584USD
- 2026-09-17: 112.32002964782714USD
- 2026-09-18: 111.3543819732666USD
- 2026-09-19: 240.20004764404297USD
- 2026-09-20: 65.56385304412842USD
- 2026-09-21: 99.07722356567383USD
- 2026-09-22: 103.85495549926758USD
- 2026-09-23: 120.76879110260009USD
- 2026-09-24: 104.53177722778321USD
- 2026-09-25: 128.1673641921997USD
- 2026-09-26: 213.6440986175537USD
- 2026-09-27: 66.90684141464233USD
- 2026-09-28: 86.62529515686035USD
- 2026-09-29: 107.83813253631591USD
- 2026-09-30: 109.83977360839843USD
- 2026-10-01: 96.08036640014649USD
- 2026-10-02: 124.29019751281739USD
- 2026-10-03: 209.04459238891602USD
- 2026-10-04: 80.12353035125733USD
- 2026-10-05: 85.46542807159423USD
- 2026-10-06: 100.59610282592773USD
- 2026-10-07: 99.61002219543457USD
- 2026-10-08: 89.05811944732666USD
- 2026-10-09: 104.65968256988525USD
- 2026-10-10: 137.76535979766845USD
- 2026-10-11: 77.00001721343995USD
- 2026-10-12: 90.39415653686524USD
- 2026-10-13: 103.00002325592041USD
- 2026-10-14: 100.59610282592773USD
- 2026-10-15: 91.00002114868164USD
- 2026-10-16: 107.31551494140625USD
- 2026-10-17: 154.76053735046386USD
- 2026-10-18: 76.02262900695801USD
- 2026-10-19: 85.0186233001709USD
- 2026-10-20: 101.636526612854USD
- 2026-10-21: 99.51956250457764USD
- 2026-10-22: 89.64002451324463USD
- 2026-10-23: 88.71791870574951USD
- 2026-10-24: 156.67790355529786USD
- 2026-10-25: 78.7645527053833USD
- 2026-10-26: 88.00001840667724USD
- 2026-10-27: 104.00002416992187USD
- 2026-10-28: 102.00002234191895USD
- 2026-10-29: 104.00002416992187USD
- 2026-10-30: 108.47013644561767USD
- 2026-10-31: 158.00003808288574USD
- 2026-11-01: 77.57571973419189USD
- 2026-11-02: 85.66601838226319USD
- 2026-11-03: 104.00002416992187USD
- 2026-11-04: 102.00002234191895USD
- 2026-11-05: 95.53171583709717USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property with reservation payment instructions within 24 hours of booking. Payment is made via a secure link and is due within 24 hours of receiving the email.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit is due within 24 hours of booking the reservation.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit/debit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay, Apple Pay, and PayPal
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: GBP 20 per accommodation, per day
- Service animals are exempt from fees
- Early check-in fee: GBP 10 (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Family room
Dry cleaning
Safe-deposit box
Luggage storage
Self laundry
Services
Dry cleaning
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Family room
Wheelchair Accessible (Limited)
Internet
Free wi-fi