Name: Holiday Inn Express Phuket Patong Beach Central by IHG
Address: 8 Thanon Had Patong Road, Patong, Phuket, Patong, Thailand, Patong, South Thailand, TH
Price range: $54–$72 per night
Rating: 8.35

What guests think

At Holiday Inn Express Phuket Patong Beach Central by IHG, travelers highlight the excellent walk-to-everything location near Patong Beach, consistently friendly staff, and generally comfortable rooms, while noting crowds at breakfast and a pool that feels small for the hotel.

Some guests experienced street or guest noise, humidity-related musty odors or AC problems, and occasional maintenance or cleanliness lapses. Facilities are simple for the area, with convenient on-site laundry and parking. Expect a convenient, good-value base close to the beach with simple facilities and variable quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is popular but small and often crowded, with limited loungers and an early 8 pm close; some areas show wear. On-site coin laundry and free parking are convenient.

Related guest reviews

8

Phillip

Jan 18, 2025

·

Stayed 5 nights

The Holiday Inn is an excellent hotel close to the beach and Main Street in Patong. Great facilities, spacious rooms and easy free parking if you rent a car. Friendly helpful staff. Only let down was the breakfast - average food quality. They have a cooking station for eggs - the chef there is rather grumpy. Also, he cooks a big batch of fried eggs which he puts on a plate, which goes cold, rather than frying them on request. Wasn’t happy that I asked for hot fried eggs. Maybe next time we will stay at the other Holiday Inn at the Southern end of Patong.

8

Karolina

Mar 21, 2024

·

Stayed 11 nights

Great location. Room good size, clean, balcony with Great view, bed comfy. Ac good, WiFi fast. Check in smooth, no welcome drink, not a big deal. Pool small and not enough lounges for amount of rooms. Breakfast nothing special, not many options. Again not enough tables in restaurant for breakfast rush. Staff ok. Housekeeping do basic, sometimes they don't clean your ashtray

6

Per

Feb 13, 2024

·

Stayed 10 nights

Rooms are relatively new and fresh, and the location is good. Breakfast average but fresh, crowded and hard to find a table after 9. The prices have been tripled the last 2 years. Pool area small, humid, noisy and very crowded, so use the beach 300 meters down the street.

6

Satyakam

May 22, 2024

·

Stayed 4 nights

The property needs renovation..

8

David

Jun 17, 2024

·

Stayed 2 nights

Not a bad hotel, breakfast was average but adequate, fried eggs should be cooked on demand not stacked up going cold. Would be nicer if pool hours could be extended 8 pm is too early. Room was quiet with good shower and AC.

10

Neville

Jan 5, 2025

·

Stayed 7 nights

This is a very good hotel to stay at. Very nice rooms, very nice 1.2m deep pool. Very helpful staff and the location is extremely convenient being so close to the main Patong Central Beach.

10

Winston

Aug 7, 2024

·

Stayed 3 nights

Accessibility to shopping, dining and To tthe beach . Beautiful pool closes at 8 pm . Excellent breakfast . Comfortable and spacious rooms

6

Andrew

Feb 16, 2024

·

Stayed 6 nights

Basic property with small pool and not enough sun loungers. Very noisy. Doing maintenance too so very smelly painting while trying to enjoy pool. Decent breakfast buffet and really good location for all the bars and restaurants and super close to the beach

10

Angelyn

Oct 31, 2023

·

Stayed 4 nights

The hotel is clean and the staff is accommodating. Nice clean pool for swimming. The hotel is conveniently located, short walk to Patong beach, many restaurants and convenient stores nearby. The hotel is also a walking distance (10-15min) to Bangla Road (Bangla Walking Street) for night life. It is nice that they have laundry in the Hotel (100 baht per wash or dry for the token and soap). We will definitely book this place if we come back.

6

YOSHIKI

May 13, 2025

·

Stayed 5 nights

部屋やサービスは普通で特に悪い点はなし。ただし不満が2点・Breakfastのレストランの客席が足りていない。・プールのデッキチェア＆パラソルが極端に少ない

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Cleanliness

Many guests found rooms and public areas clean, with daily housekeeping. However, recurring reports mention inconsistent room servicing, bathroom mold or odors, and occasional missed details.

Related guest reviews

10

Yongtao

May 19, 2025

·

Stayed 28 nights

The place is clean, quiet, and the staff are super friendly. The breakfast is fantastic. Love the place. Will come again.

10

SUSAN

Nov 19, 2025

·

Stayed 14 nights

Room was cleaned to perfection each day. Hotel staff were super friendly. Nothing was too much effort. Its our 2nd time at holiday inn express. We'll definitely be back.

10

Felix

Jun 11, 2023

·

Stayed 4 nights

It is in a central area, close to shops and eating places, staff very nice. They keep the hotel clean

6

Zin

Dec 9, 2023

·

Stayed 3 nights

The hotel is decently clean and nice. However, I booked 3 rooms and got them on the same floor. For some reason, the housekeeper has different idea when cleaning and restocking towels in my room. There're 2 people in the room and she decided to leave only 1 facial towel. When I first arrived, there're 2 sets of towel then the next day, she left 2 body towel and only 1 facial towel. I thought maybe she ran out of it or forgot about it. The next day, it's the same damn thing. So ridiculous and disappointing. I don't think she switched the floor towel either. She definitely didn't give us new shoes either. I'm somewhat of OCD when it comes to hygiene and it really bothers me and pissed me off!!!

8

Christopher

Nov 26, 2025

·

Stayed 7 nights

The room was great. Cleaned every day. Cleaning staff were great. Good location in town and walkable to everything

8

Ronald

Mar 5, 2024

·

Stayed 4 nights

Enjoyable stay.Bathroom needs a little more care.A few hairs on the floor

8

Mahjoube

Dec 12, 2025

·

Stayed 3 nights

Clean room

6

??

Apr 17, 2024

·

Stayed 3 nights

파통 비치가 인접해 좋기는 하나 너무 시끄럽고 객실상태가 그리 좋진 않았습니다. 샤워 헤드나 수전이 더러웠고 욕실엔 곰팡이도 좀 보여습니다.

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2

Zaira Talia

Mar 4, 2024

·

Stayed 2 nights

Había una cucaracha en mi cuarto el baño huele muy mal

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6

Tom

Dec 29, 2025

·

Stayed 17 nights

Rommet helt OK, men dårlig regjort. Ofte ikke rengjort før etter 5 PM.

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Rooms

Rooms are generally comfortable, but size can feel tight for three, and noise varies by location and connecting doors. Several guests reported humidity or musty odors and intermittent AC or maintenance issues alongside some newer, spacious rooms.

Related guest reviews

6

Kin Kei

Nov 13, 2024

·

Stayed 3 nights

The room is extremely humidity, need turn the air-cond to very cold, otherwise, wet floor and wall will be happened.

4

Derek

Apr 30, 2025

·

Stayed 4 nights

The fridge was not working

6

Satyakam

May 22, 2024

·

Stayed 4 nights

The property needs renovation..

4

david

Dec 15, 2024

·

Stayed 6 nights

First room no A /C working took hours and I have then look into I and could not fix Next room did not work properly and safe broken Asked to move rooms several times o one that had proper A/C they just kept saying that hey would fix Never did

8

Gabriel

Dec 11, 2025

·

Stayed 2 nights

O hotel é grande o que causa um certo excesso de pessoas no café da manhã. O quarto era excelente e confortável, único contra seria o mal cheiro que vinha no banheiro as vezes. Boa localização.

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10

Daniel

Dec 1, 2025

·

Stayed 6 nights

Great location, friendly staff, comfortable rooms

6

Muna

Jul 16, 2025

·

Stayed 4 nights

There were other options cheaper and more expensive, we selected holiday inn express considering their reputation and the review but we weren’t happy. The rooms are super small, we booked for three people and while it says sleeps three, it actually doesn’t. Their bed was queen size and we struggled for three nights. Their breakfast was okay, not many options. Their pool is decent, good for kids. The spa was okay but their ceiling has mold. Spend an extra 100 for comfort. Oh the location is great, this hotel would be great for two people but not for family.

6

Sorin

Dec 10, 2024

·

Stayed 15 nights

Hotellet är bra placerad nära stranden. Vi hade ett rum mot gatan vilket var en stor misstag eftersom på natten är ljudet från gatan olidligt. Det är så mycket ljud från motorcyklar, bilar, tuk-tuk mm, att man kan inte sova överhuvudtaget, Vi fick köpa öronproppar och vi hade det svårt ändå.

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4

Ashif

Nov 29, 2025

·

Stayed 4 nights

We were not happy with that wet were sent emsil asking us to pay in advance for 1 night stay or our reservation could be cancelled. I found the link for the payment very suspicious and so I contacted Expedia and had a chat, with absolutely no support to resolve this issue. The room was too small and not very sound proof for external noise. The ajoining door the next room was also not sound proof and we could hear all conversation from the other room. The toilet and shower room was very small and the room was also very small and congested fr three. Very disappointing

10

Harvey

Mar 6, 2024

·

Stayed 6 nights

Large room, comfortable bed, pool area was relaxing and steps away from Patong Beach and many restaurants.

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Service

Staff are frequently described as friendly and helpful, with examples of prompt fixes and considerate follow‑ups. A minority reported check-in or room-assignment mishaps, confusing prepayment demands, or uncooperative responses.

Related guest reviews

4

Brittany

Jan 31, 2026

·

Stayed 4 nights

The location and the rooms are great, no complaints. My big complaint is that despite booking my room "pay at hotel" they required me to pay by noon on the day I checked in. Well, guess what, I missed that email that went to my 'updates' folder and I showed up at 10 PM after a long day of traveling across the globe to Thailand to discovered that they canceled my room at noon that day and gave it to someone else. I've never heard of anything like this before! If I clicked pay at hotel, I expect to pay when I show up. If I had been made aware of this when booking my hotel room, I would have just paid upfront knowing that I would be traveling all day before checking in. Very disappointed that they would do this to people.

10

SUSAN

Nov 19, 2025

·

Stayed 14 nights

Room was cleaned to perfection each day. Hotel staff were super friendly. Nothing was too much effort. Its our 2nd time at holiday inn express. We'll definitely be back.

10

Christopher

Mar 5, 2024

·

Stayed 3 nights

Great staff Se helped to make sure my AC worked well

10

Ramon

Dec 8, 2023

·

First i would like to say that i was very impressed with the professionalism of the staffing starting with the front desk all the way to the the room service. I was fortunate to have this two very hardworking ladies chayanisa and Baitong they went out of their way to make sure that nothing was missing and that my room was perfectly clean. With that being said i will definitely will recommend this hotel. Great area to relax and have a great time with yourself or family.

10

Robin

Dec 21, 2025

·

Stayed 7 nights

Good basic hotel. Holiday inn hotels are quite fool proof hotels if you can’t find anything else. Good customer service and location👌

8

Abdellatif

Mar 10, 2025

·

Stayed 3 nights

The hotel offers easy access to Patong Beach and various restaurants and street markets in the area. The property is showing its age and the rooms could use some major renovations. We had to move twice because of loud noise from the street and excessive humidity in the next room. The staff were very attentive to our concerns and made sure that we were comfortable and that the air conditioning worked properly. We even received a letter of apology, free snacks and an offer for a late checkout. Great service!

10

Daniel

Dec 1, 2025

·

Stayed 6 nights

Great location, friendly staff, comfortable rooms

4

peter douglas

Mar 26, 2025

·

Stayed 10 nights

I was charged twice for having my laundry done staff were very uncooperative

8

Kok Wai

Mar 19, 2025

·

Stayed 3 nights

The place is conveniently located near the Patong Beach. Many food options around. However, Chek-in experience was bad. I booked 3 rooms. When I arrived at 3.30 pm, I was told 1 room was not available and I had to wait for an hour. I came back to the reception at 4.30 pm and the room was still not available. We had to proceed with our activities and checked in to the last room at 8.30 pm when we returned from dinner. Out of the 2 rooms available immediately at 3.30 pm, one room was wrongly issued to us. We opened the door and wa surprised that the room was occupied. Both the guests inside and us were shocked. CNA can that happene! Concerned abt the security where front desk issued a room and let us access the room while someone is still staying in. No reason nor apologise were provided. We were just moved to another room. When we made the booking, we requested all 3 rooms to be next to each other. But only 2 weee next to each other. The 3rd rooms was in the same block but different level. I think this can be done better. While I can understand the constraints. On checking out, we requested for late check out for late check out as our flight was at .30 pm. We negotiated and only one of the rooms was delay til 2 pm and we had to check out of the other rooms at 12 noon. We appealed for later check out on the 1 ro and was flatly rejected. We cited the unpleasant experience at check in. The reception staff just said “I on this shift. Please talk to the manager tomorrow.”.

10

Lee Michael

Sep 30, 2025

·

Stayed 11 nights

Staff were friendly and always more then willing to help.

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Location

Exceptionally convenient for Patong Beach, Bangla Road, and dining/shopping, mostly on quiet side streets. Some guests noted street-facing or nightlife noise in certain rooms.

Related guest reviews

8

Phillip

Jan 18, 2025

·

Stayed 5 nights

The Holiday Inn is an excellent hotel close to the beach and Main Street in Patong. Great facilities, spacious rooms and easy free parking if you rent a car. Friendly helpful staff. Only let down was the breakfast - average food quality. They have a cooking station for eggs - the chef there is rather grumpy. Also, he cooks a big batch of fried eggs which he puts on a plate, which goes cold, rather than frying them on request. Wasn’t happy that I asked for hot fried eggs. Maybe next time we will stay at the other Holiday Inn at the Southern end of Patong.

8

Michael

Jun 26, 2025

·

Stayed 8 nights

Very pleasant and the staff are amazing. The pool area is great. Everything is on the doorstep, literally a few minutes stroll to Patong beach.

8

Patrick

Jan 16, 2025

·

Stayed 6 nights

Very close to beach. Clean. Nice pool that was never crowded.

8

Nick

Dec 20, 2024

·

Stayed 2 nights

Excellent location for access to the beach and nightlife. Be prepared to be around party goers.

10

Antonio

May 3, 2025

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Stayed 4 nights

Everything was close by like beach, markets, shopping! Hotel was clean and nice. Staff friendly

10

Cairo

Dec 7, 2025

·

Stayed 3 nights

Ótimo hotel, poucos passos da praia de patong. Excelente instalações e comodidades , 100% recomendo pra vc qualquer viajante

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10

PARESH

May 16, 2023

·

Stayed 8 nights

Good location. Very good staff and friendly. beach very close to hotel

10

Daniel

Dec 1, 2025

·

Stayed 6 nights

Great location, friendly staff, comfortable rooms

6

Sorin

Dec 10, 2024

·

Stayed 15 nights

Hotellet är bra placerad nära stranden. Vi hade ett rum mot gatan vilket var en stor misstag eftersom på natten är ljudet från gatan olidligt. Det är så mycket ljud från motorcyklar, bilar, tuk-tuk mm, att man kan inte sova överhuvudtaget, Vi fick köpa öronproppar och vi hade det svårt ändå.

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10

Harvey

Mar 6, 2024

·

Stayed 6 nights

Large room, comfortable bed, pool area was relaxing and steps away from Patong Beach and many restaurants.

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Dining

Breakfast feedback is mixed: many enjoyed the buffet and variety, while others found it average or limited, with repeated complaints about coffee and pre-cooked eggs going cold. Seating can be crowded at peak times, and early departures may miss service.

Related guest reviews

8

Phillip

Jan 18, 2025

·

Stayed 5 nights

The Holiday Inn is an excellent hotel close to the beach and Main Street in Patong. Great facilities, spacious rooms and easy free parking if you rent a car. Friendly helpful staff. Only let down was the breakfast - average food quality. They have a cooking station for eggs - the chef there is rather grumpy. Also, he cooks a big batch of fried eggs which he puts on a plate, which goes cold, rather than frying them on request. Wasn’t happy that I asked for hot fried eggs. Maybe next time we will stay at the other Holiday Inn at the Southern end of Patong.

8

Karolina

Mar 21, 2024

·

Stayed 11 nights

Great location. Room good size, clean, balcony with Great view, bed comfy. Ac good, WiFi fast. Check in smooth, no welcome drink, not a big deal. Pool small and not enough lounges for amount of rooms. Breakfast nothing special, not many options. Again not enough tables in restaurant for breakfast rush. Staff ok. Housekeeping do basic, sometimes they don't clean your ashtray

6

Per

Feb 13, 2024

·

Stayed 10 nights

Rooms are relatively new and fresh, and the location is good. Breakfast average but fresh, crowded and hard to find a table after 9. The prices have been tripled the last 2 years. Pool area small, humid, noisy and very crowded, so use the beach 300 meters down the street.

8

nirav

Dec 16, 2023

·

Stayed 5 nights

Their breakfast buffet espresso and cappuccino is terrible. Everything else is excellent.

10

CHIEKO

Dec 30, 2025

·

Stayed 4 nights

お部屋もとても快適でした。朝食のクリームチーズが良かったです! 他のホテルでは無いですよね。品数も十分です。フレッシュジュースも良かったです

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8

Luay

Nov 19, 2024

·

Stayed 3 nights

The breakfast was so poor , nothing to eat except thai food and some eggs, should have better variety for people from other countries

6

Gordon

Jan 3, 2025

·

Stayed 5 nights

The good As is the norm in Thailand, we were given a lovely warm and genuine welcome. Rooms OK and very clean. Convenient location. The not-so-good The pool isn’t big enough for the hotel. The breakfast was a real letdown. Poor quality produce and poorly executed. Would stay again.

8

David

Jun 17, 2024

·

Stayed 2 nights

Not a bad hotel, breakfast was average but adequate, fried eggs should be cooked on demand not stacked up going cold. Would be nicer if pool hours could be extended 8 pm is too early. Room was quiet with good shower and AC.

4

Mark

Oct 14, 2023

·

Stayed 5 nights

What I didn’t like is that they cater for all other nationalities but Aussie as all tv channels are not what the Aussie understand but 1 channel Breakfast was ok but not great, whom ever cooks the eggs only knows how to screw them up. Upon check out this morning was told no no no can’t have breakfast as it doesn’t open till 6:30 am and we had to leave at that time to make our breakfast internal flight. Was NOT impressed at all

10

Prerak

Jun 12, 2025

·

Stayed 9 nights

Excellent breakfast

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Month	Average price
January	$185
February	$157
March	$117
April	$98
May	$79
June	$71
July	$70
August	$76
September	$66
October	$71
November	$126
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $72	16 $59	17 $59	18 $59	19 $60
20 $54	21 $60	22 $60	23 $57	24 $60	25 $60	26 $60
27 $60	28 $57	29 $57	30 $61

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $66	3 $65
4 $65	5 $66	6 $65	7 $65	8 $61	9 $59	10 $55
11 $60	12 $61	13 $63	14 $61	15 $61	16 $65	17 $66
18 $66	19 $61	20 $61	21 $56	22 $64	23 $66	24 $66
25 $66	26 $61	27 $66	28 $66	29 $61	30 $66	31 $65

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Holiday Inn Express Phuket Patong Beach Central by IHG

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