Courtyard Cleveland University Circle

Valet-only parking carries a nightly fee and is a recurring pain point, with reports of high cost and slow retrievals, though some found it efficient. A local shuttle is offered and usually helpful but occasionally misses pickups; the gym is well regarded and there is no pool.

Cleanliness feedback is mixed. Many guests describe rooms as clean, but repeated reports note hair or mold in bathrooms, missed or on-request housekeeping, and minor maintenance issues like slow drains or inconsistent hot water.

Rooms are generally comfortable and quiet, with some spacious layouts. However, several guests mention small or dated spaces, hard beds or poor pillows, awkward TV placement, occasional noise, and lack of views.

Service is widely praised as friendly, accommodating, and helpful, with several mentions of staff going above and beyond. A few guests reported rude interactions at the front desk or bar and occasional valet delays.

Location is a strong highlight: walkable to CWRU, hospitals, museums, Little Italy, and dining, and often described as quiet. A few note the surrounding area can feel less safe.

On-site dining is convenient but limited; several guests found the menu small, items unavailable, and prices high, with no complimentary breakfast. Others appreciated having a restaurant for breakfast or dinner, though bar service was sometimes poor or closed.