Is parking available at the property?

Yes, parking is available on-site, but it is limited.

Is breakfast offered at the hotel?

Yes, breakfast is offered, but specific details about the type and cost are not provided.

What are the standard check-in and check-out times?

The standard check-in time is 16:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available, but specific pricing and arrangements are not detailed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to local attractions?

The hotel is located in Pensacola's business district, convenient to Roger Scott Athletic Complex and Cordova Mall.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age details for free stays are not provided.

Hyatt Place Pensacola Airport Hotel

Average nightly price at Hyatt Place Pensacola Airport by month, last 12 months (USD)
Month	Average price
January	$128
February	$121
March	$155
April	$143
May	$158
June	$168
July	$186
August	$132
September	$126
October	$138
November	$132
December	$120

What guests think

At Hyatt Place Pensacola Airport, guests praise the walkable, airport-side location and helpful shuttle, plus welcoming staff and a generally decent breakfast, while recurring concerns include dated rooms, loud HVAC, and inconsistent cleanliness or maintenance affecting comfort.

Housekeeping can miss basics like towels or stocked dispensers, and some areas feel dirty or humid. Facilities get mixed feedback: the indoor pool is sometimes unavailable or unheated, the gym feels worn, and bar or restaurant service can be limited. Expect superb airport convenience with friendly service, but an aging property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Walkable airport access, a frequent shuttle and a park-and-fly option are big pluses, but facilities draw mixed feedback. Guests cite pool closures or cold water, an aging gym, and bar/restaurant service that can be limited or slow; some note paid shuttle or parking.

Related guest reviews

4

Jason

Aug 12, 2025

·

Stayed 1 night

Pool area not available. Had to move rooms because a c was so loud and vibrating. Moved us by elevator. Noisy.

10

Resh

Nov 5, 2023

·

Stayed 2 nights

Our stay was great! Very clean hotel. The gym had really old equipment and sometimes we had to wait a while by the front desk for service, but other than that, excellent!

10

Waleska

Nov 10, 2024

·

Stayed 1 night

Location, location, location ! Hyatt is The Place to stay when traveling.as is convenient, safe with a 24 hours shuttle, friendly staff and a small bar/restaurant.

6

Brittany

Sep 17, 2024

·

Stayed 2 nights

We booked here because we knew it would be raining outside and they had an outside pool. Unfortunately their pool heater was broken so they water was ice cold and we were unable to swim. When I approached the front desk about it they were very rude and rolling their eyes. Other than the rude receptionists the rest of the staff in the hallways and around the hotel were extremely welcoming! We loved the place besides those two instances. Room was spacious and clean and the breakfast was great!

4

Cecelia

Feb 18, 2025

·

Stayed 2 nights

When I arrived it took almost 15 min before the attendants stopped making drinks to get me checked in...I didnt like that my check in took so long when i already did the virtual check in and the room was fully paied for. Then the man that checked me in asked for a card to have on file for the room and it would be a 15$ charge that would be refunded the charge after I left. It turned out to be a 41$ charge and there was no refund. I didnt bother eith the menu after another guest told me she waited 40 min for a pizza. My room had a tall, empty bottle of body wash in the shower, so I asked for a refill while I was gone. I was given 2 little chubbs of soap. The pool wasnt clean, there was algea growing in it. I expected more from a hyatt... the only good part was that the room seemed clean.

4

Tyler

Apr 18, 2024

·

Stayed 1 night

The staff was great. The TV in my room did not work. The gym is right next to the pool, so everything smelled musty and the equipment was rusty. This is the most convenient location if you are flying out early in the morning. Check in gates are a 5 minute walk. I stay there again for the convenience factor.

8

Lindsey

Jun 24, 2023

·

Hotel is very convenient to the airport. They offer a shuttle and evidently it’s not free. I looked forward to the convenience of a shuttle at 5am traveling alone with a toddler. To my surprise my card was charged for a less than 5 minute ride.

10

Waleska

Nov 21, 2024

·

Stayed 1 night

Best option for an early morning flight as hotel provides 24 hours shuttle service or one can just walk the 3 minutes from the hotel lobby to airport entrance. Best option for when your flight gets delayed 3 times, missed connection, had 6 hour layover in Miami , took the last flight to Pensacola , feels like a zombie and thinking driving home makes one cry, LOL Maybe not that specific lol , but yep that’s just happened to me yesterday.

4

Jason

Jul 20, 2025

·

Stayed 1 night

Property overall was not in good condition. Needs new carpet, paint, wall repairs etc. Blackout blinds in room did not work, AC in room vibrated so bad that we needed to move rooms. Door to room needed to be adjusted as you needed to pull so hard on it to open or ram your shoulder into it to open. Expensive rate for the room offered. Pool was not open as door to pool was not working. They said it would be an hour and never was fixed. Disappointing.

10

mark

Jan 25, 2025

·

Stayed 1 night

Nice airport property. Great value. Perfect location Added benefit of a parking program

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews mention dirty or stained carpets and furniture, musty odors, dampness, mold, and missed housekeeping or empty dispensers. Some guests did find rooms clean, but common areas like elevators are sometimes dirty.

Related guest reviews

2

Jonathan

Jun 7, 2025

·

Stayed 2 nights

Old rooms smelly and dirty. I would not recommend

2

Jeannie

Jul 15, 2025

·

Stayed 4 nights

Room was so hot when we got there even though a reservation had been made weeks in advance. I asked for my room to be cleaned daily and for fresh towels which they did not accommodate even after reassuring they would.

4

jennifer

Nov 19, 2024

·

Stayed 2 nights

Carpets and bathroom were dirty. Stayed here twice before, in 2023, it was in much better shape then. Will not stay here again!

2

Sanaa

Nov 25, 2024

·

Stayed 2 nights

The hotel needs to be upgraded. Not clean. I wish they put more efforts on upgrading the rooms to match the lobby. Customers are paying for the rooms and not the lobby and its amenities. Employees are nice and very helpful.

2

Jacqueline

Apr 10, 2023

·

Stayed 1 night

This property was dirty and the room was really dirty.

2

monoca

Jul 4, 2023

·

Stayed 2 nights

The receptionist were always helpful, but the room was DIRTY. We had 2 double bed and sofa bed. The bedding were not cleaned, and the sofa linen had hair, spots on the sheets, trash underneath the sofa bed.

8

Ashley

Jan 4, 2025

·

Stayed 1 night

The rooms are a bit dirty; The walls and couches are stained. The bathroom in 104 needs renovation. Customer service is great. Generally safe and comfortable.

4

Sierra

Aug 8, 2024

·

Stayed 1 night

Checked in late, was a bug in my room. The border across the wall was half missing. Dust on nightstand and behind room divider. Blinds were dirty. Bathroom was disgusting with stains very uncomfortable. Walls were dirty. Run down. Ceiling was creaking all night. Not a pleasant experience

8

Sandi

Jan 10, 2025

·

Stayed 1 night

Although overall the bathroom was clean there was a little mold around the handle. And the sheets were not ironed.

2

Catherine

Jul 7, 2025

·

Stayed 2 nights

Check in was suppose to be at 4pm and did not check in until 4:45pm . The room we received had a musty moldy smell. Carpet was wet . Light fixtures had dirt on them . TELEVISION did not work or the remote control .refrigerator was broken . No microwave . Shower was broken . Tub was dirty . Shower drain was not working and tub was filling up with water . Shower head did not work . It did not have pressure , instead it was spitting out water . When complained at the front desk the customer service desk treated me like I was an inmate asking and complaining about my stay . I was also treated like an inmate telling me that this is all we have and we cannot do anything about it . I asked for another room and they didn’t have it . I called and complained 3 times . I even called Hyatt main office and they transferred me to the service desk . The next day I went to the service desk and Kyle helped me and assigned me another room on the 3rd floor. Apparently rooms on 3rd floor were ok but not worth 200$ a night !!!!! Breakfast was wacky ! I have seen better breakfast than this powdered eggs , pre made waffles bacon .

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Rooms

Rooms feel dated and worn, with frequent reports of very loud HVAC, damp carpets, and maintenance issues like hard-to-close doors or broken fixtures; some note spacious layouts or comfortable beds. Plane noise is rarely an issue.

Related guest reviews

8

cal

Jun 8, 2025

·

Stayed 2 nights

What I didn't like was my door would not close properly you had to slam it and push it open hard . Told front desk about a light being burned out in the bathroom maintenance never came to change it out. The room had a 2000 look to it , needs to be updated bad. Other than that quiet and peaceful.

10

Ana

Jul 14, 2025

·

Stayed 1 night

The room was clean and comfortable, and the staff was amazing—super friendly and helpful. The only downside was that the AC had been turned off before I arrived, and it took half the night to cool down. Other than that, everything was great and I’d stay again.

4

Rene

Aug 27, 2024

·

Stayed 1 night

Loud sqeeling air conditioner. Lobby all furniture stained.

6

Chip

May 1, 2023

·

Stayed 1 night

Room was a bit tattered in general… shade chain broken and unusable, carpet was damp (room near pool), bathroom walls in disrepair.

6

Richard

Dec 5, 2024

·

Stayed 3 nights

the toilet in the room ran for 2.5 days the heater when activated sounded like a jet airplane had just pulled up to the terminal Not sure if I would choose this Hyatt again for my next business trip in February

8

Keith

Aug 30, 2025

·

Stayed 2 nights

Excellent location, surprisingly quiet, great staff. While some parts are redone nicely, the room definitely needs some renovation as it looked ‘tired and used’. Breakfast was great !

6

marie

Aug 31, 2024

·

Stayed 1 night

The rooms are worn out. Clean but worn.

8

Douglas

Oct 24, 2024

·

Stayed 1 night

Room was clean and the location near the airport was p erfect for what we were after. The AC blower in the room was rather noisy..

6

Michael

Aug 11, 2025

·

Stayed 1 night

It’s tired. Could use a renovation

6

Cesar

May 24, 2025

·

Stayed 1 night

Nice hotel for a quick stay walking distance from the airport however the AC in the room made a infernal noise I couldn’t sleep all night

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, accommodating, and helpful across the front desk, shuttle, and maintenance teams. Occasional complaints mention slow check-in, miscommunication, or uneven professionalism.

Related guest reviews

10

Sandra

Apr 7, 2025

·

Stayed 1 night

Staff was extremely helpful and kind

10

DANA

May 12, 2025

·

Stayed 1 night

Thank you for the early check in Joshua. And for keeping my luggage while I returned my car. Please note my alarm clock is not functioning and the cooling unit seems on its last leg in room 106. And Thanks to the very nice van driver who drove me at 5:00am. You’re a jewel.

10

Aaron

Apr 8, 2024

·

Stayed 1 night

The room was super comfortable and spacious. All employees that I interacted with were extremely pleasant and an absolute JOY to talk with.

10

Patricia

Jun 30, 2025

·

Stayed 3 nights

Relaxing! They have the best front desk customer service for a hotel. Friendly staff. Very attentive. My breakfast bacon, egg, and cheese with picante sauce tacos were amazing and the breakfast bar gives you an opportunity to make your own breakfast parfait with fresh strawberries and blackberries. The housekeeping staff supplied us with everything we needed and allowed us to sleep in without knocking on our door for services. The maintenance staff was quick to respond when we needed to get out remote programmed to the tv in our room. I would recommend to all my friends and family. The Hyatt Place is an excellent place to stay.

8

Tasha

Dec 28, 2023

·

Stayed 4 nights

The property was okay. Never heard the planes taking off or landing. Breakfast was supposed to be from 6:00-10:00 each day. However, by 9:40 they had picked up all of the food and beverages. The male employee told my son to hurry up and decide what he wanted with what still remained out because he was cleaning up. It is important to note that my son has special needs and takes longer to process. A manager also yelled at an employee in front of me, which I found to be inappropriate for not cleaning the barista machine. The employee tried to explain that she had never touched the machine and did not know how to do what was being asked but the woman continued to berate her in front of me. The upper level employee was clearly lacking in leadership skills. Finally, I was charged 3x for my reservation at check-in. This was corrected at check-out but I had to bring it to their attention. Most all of the staff, with the exception of the few employees mentioned above, were friendly and helpful.

10

Ellygra

Jan 30, 2025

·

Stayed 1 night

Front desk staff is excellent. Made me feel welcome and comfortable. I felt appreciated.

10

Mario

Feb 15, 2024

·

Stayed 1 night

Service is great very friendly.

8

Jesse

Mar 20, 2025

·

Stayed 1 night

10 minutes before anyone was at the front desk to check in. I had to walk to the back and yell for someone. Other than that good hotel

10

Debra

Jan 29, 2025

·

Stayed 1 night

Folks at the front desk are excellent. We had a problem with the remote, maintenance responded quickly. We think this was a good choice for us and our two poodles! Thanks so much, we had a tough day and you guys made it so much better!

10

Jonathan

Aug 2, 2025

·

Stayed 1 night

The staff was kind and accommodating after what was a day filled with flight cancelation and rebookings.

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Location

Outstanding location beside the terminal—many guests simply walk, or use the short shuttle—and there are dining and shopping options nearby. Despite proximity to the airport, rooms are generally quiet.

Related guest reviews

10

Raymond

Mar 13, 2025

·

Stayed 1 night

Proximity to the airport was perfect.

8

Kevin

Jun 22, 2025

·

Stayed 2 nights

Loved the accessability to the airport. Literally walked across the parking lot at 4am (after many flight delays) and was able to get our room easily.

8

Joan

Apr 3, 2025

·

Stayed 1 night

Easy walk to the airport

10

Cheyanne

Jun 7, 2025

·

Stayed 1 night

Great local for airport access!

10

Jarvis

Jul 17, 2023

·

Stayed 3 nights

Hyatt hardly ever disappoints. Breakfasts had several food options, clean and neat. Shuttle to take you within 3 miles of hotel. Mall , food , bar. Indoor pool and gym. This was nice. Beds could be better if anything.

10

Jason

Mar 14, 2024

·

Stayed 1 night

We stay everytime we drive to Florida. It's a great spot, close to the airport. This year we flew to the Bahamas from there.

10

Kalyn

Jan 19, 2025

·

Stayed 1 night

Moderately priced and very convenient for the Pensacola airport by shuttle.

10

Alesia

Jan 15, 2025

·

Stayed 1 night

Great stay. Super close to the airport.

10

William

May 24, 2023

·

Stayed 1 night

Great location to the airport and restaurants. I will stay here again.

10

Lisa

Dec 10, 2024

·

Stayed 1 night

Nice and easy place to stay for walking to the Pensacola airport

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Dining

Breakfast is often described as good to very good, though some found items lukewarm or repetitive. The on-site bar/food is convenient but service can be slow or unavailable at times.

Related guest reviews

10

Waleska

Nov 10, 2024

·

Stayed 1 night

Location, location, location ! Hyatt is The Place to stay when traveling.as is convenient, safe with a 24 hours shuttle, friendly staff and a small bar/restaurant.

10

Abel De La

Jun 15, 2025

·

Stayed 3 nights

The breakfast was really good !

4

Bryan

May 6, 2024

·

Stayed 1 night

Room was dirty with wallpaper peeling off the bathroom walls. Room did not have hand soap. Don't bother trying to get a meal or drink at the "bar". They do not employ anyone to run the area so you must wait for someone working the front desk to come back and check on you. Not worth 200 per night whatsoever.

8

Clifford

Jan 28, 2025

·

Stayed 1 night

Breakfast was not anything to write home about.

8

Janice Foreman

Mar 19, 2025

·

Stayed 1 night

The front desk service great. Breakfast was lukewarm to cold.

4

Cecelia

Feb 18, 2025

·

Stayed 2 nights

When I arrived it took almost 15 min before the attendants stopped making drinks to get me checked in...I didnt like that my check in took so long when i already did the virtual check in and the room was fully paied for. Then the man that checked me in asked for a card to have on file for the room and it would be a 15$ charge that would be refunded the charge after I left. It turned out to be a 41$ charge and there was no refund. I didnt bother eith the menu after another guest told me she waited 40 min for a pizza. My room had a tall, empty bottle of body wash in the shower, so I asked for a refill while I was gone. I was given 2 little chubbs of soap. The pool wasnt clean, there was algea growing in it. I expected more from a hyatt... the only good part was that the room seemed clean.

10

Patricia

Jun 30, 2025

·

Stayed 3 nights

Relaxing! They have the best front desk customer service for a hotel. Friendly staff. Very attentive. My breakfast bacon, egg, and cheese with picante sauce tacos were amazing and the breakfast bar gives you an opportunity to make your own breakfast parfait with fresh strawberries and blackberries. The housekeeping staff supplied us with everything we needed and allowed us to sleep in without knocking on our door for services. The maintenance staff was quick to respond when we needed to get out remote programmed to the tv in our room. I would recommend to all my friends and family. The Hyatt Place is an excellent place to stay.

4

Jesse

Mar 9, 2024

·

Stayed 1 night

Beds were uncomfortable, the person in the morning couldn’t make Starbucks coffee, The food available to eat at night was horrible. Body wash in our room. Fire pit doesn’t work. Indoor pool is cold. Limited feminine products for emergencies. Baseboard in our room was falling off the wall had been attempted to staple it back up, but looked very trashy. I wouldn’t stay here again it was supposed to be a four star hotel. Two stars is overstatement.

10

Nicole

Oct 24, 2024

·

Stayed 3 nights

So convenient to the airport. Nice to have continental breakfast option and bar onsite. Comfortable rooms. Would like to see recycling bins in rooms.

10

MONTY

Sep 26, 2024

·

Stayed 1 night

Was nice and good breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $147	2 $168	3 $165	4 $255	5 $323	6 $346	7 $270
8 $178	9 $155	10 $166	11 $114	12 $157	13 $135	14 $125
15 $118	16 $123	17 $124	18 $122	19 $128	20 $119	21 $105
22 $104	23 $106	24 $104	25 $103	26 $107	27 $106	28 $104
29 $101	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $105	3 $106	4 $115	5 $113
6 $100	7 $106	8 $103	9 $104	10 $106	11 $105	12 $104
13 $100	14 $100	15 $100	16 $100	17 $100	18 $104	19 $104
20 $100	21 $100	22 $100	23 $100	24 $101	25 $104	26 $104
27 $100	28 $100	29 $100	30 $100	31 $100

Hyatt Place Pensacola Airport

Prices for Hyatt Place Pensacola Airport

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed, Accessible (With Shower)

Standard Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (High Floor)

Guest reviews of Hyatt Place Pensacola Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Pensacola Airport

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