Piedra de Agua Palenque
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About this property
Parking
Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Location
Palenque National Park (1.1 miles)
Palenque Archaeological Zone (2.3 miles)
El Panchán (2.3 miles)
Museo de Sitio Palenque (2.3 miles)
Museo Del Textil (2.9 miles)
Misol-Ha Waterfalls (5.8 miles)
Room options
15
Suite, 1 King Bed, Terrace, Garden Area
Room details
Sleeps 2
377 ft²
16
Superior Room, 1 King Bed, Private Bathroom, Garden Area
Room details
Sleeps 2
323 ft²
13
Suite, 2 Double Beds, Private Bathroom, Garden Area
Room details
Sleeps 2
377 ft²
14
Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area
Room details
Sleeps 2
323 ft²
Guest reviews
Very good
Based on 130 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
Piedra de Agua Palenque draws travelers with its tranquil jungle setting and friendly staff, earning many warm reviews, while feedback also highlights mixed maintenance and value perceptions, occasional service lapses, and room comfort issues like humidity or beds.
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Julio
Nov 9, 2025
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Stayed 2 nights
Arnold
Jan 1, 2024
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Stayed 3 nights
Nesthor
Jul 11, 2023
·
Stayed 1 night
Jean-Christian
Feb 1, 2023
·
Stayed 2 nights
Samanta
Dec 23, 2022
·
Stayed 19,348 nights
FAQs about Piedra de Agua Palenque
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately MXN 150 for adults and children.
Does the property allow pets?
Pets are allowed in specific rooms only, with a maximum fee of MXN 500 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee of MXN 200, subject to availability.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of MXN 80 per vehicle (one-way, maximum occupancy 4). This service is available 24 hours, and guests must contact the property with arrival details before travel.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in Palenque, approximately 2.7 miles (4.3 km) from the Palenque Archaeological Zone and 1.1 miles (1.8 km) from Palenque National Park. It is a short drive from local attractions such as Museo de Sitio Palenque and El Panchán.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool, which is accessible from 7 AM to 8 PM. The pool is seasonal.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.
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Prices in USD for 2 guests, updated daily.