Hotel Hacienda de Zapata
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About this property
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Hotel Hacienda de Zapata in Jiutepec, you'll be within a 10-minute drive of El Tepozteco National Park and Forum Cuernavaca. This hotel is 4.5 mi (7.2 km) from Galerias Cuernavaca Mall and 4.5 mi (7.2 km) from Las Tetillas.
What's nearby
El Tepozteco National Park(3.4 miles)
Forum Cuernavaca(3.9 miles)
Galerias Cuernavaca Mall(4.5 miles)
Las Tetillas(4.5 miles)
AVERANDA(4.9 miles)
Chapultepec Ecological Park(4.9 miles)
Teopanzolco Archaeological Zone(5.7 miles)
Juan Soriano Museum(5.9 miles)
Cuauhnahuac Regional Museum(6.1 miles)
Juarez Garden(6.1 miles)
Palacio de Gobierno(6.2 miles)
Jardín Juárez(6.2 miles)
Artisanal Market(6.3 miles)
Plaza de Armas(6.3 miles)
Recinto de la Catedral(6.4 miles)
The nearest major airport is Benito Juarez International Airport (MEX)(62.2 miles)
Free Wi-Fi
Business Center
Safe-Deposit Box
Garden
Luggage Storage
Designated Smoking Area
Location
El Tepozteco National Park (3.4 miles)
Forum Cuernavaca (3.9 miles)
Galerias Cuernavaca Mall (4.5 miles)
Las Tetillas (4.5 miles)
AVERANDA (4.9 miles)
Chapultepec Ecological Park (4.9 miles)
Room options
6
Standard Single Room
Room details
Sleeps 2
323 ft²
5
Double Room
Room details
Sleeps 2
323 ft²
4
Superior Triple Room
Room details
Sleeps 3
376 ft²
Guest reviews of Hotel Hacienda de Zapata
Based on 270 verified reviews
Who stays here?
Business
10%
Couple
47%
Family
26%
Group
15%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Hacienda de Zapata, travelers describe a simple, budget stay with basic rooms and amenities, frequently noting friendly staff and generally acceptable cleanliness, alongside recurring drawbacks like street or mechanical noise and facilities that feel older or worn.
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What guests think
At Hotel Hacienda de Zapata, travelers describe a simple, budget stay with basic rooms and amenities, frequently noting friendly staff and generally acceptable cleanliness, alongside recurring drawbacks like street or mechanical noise and facilities that feel older or worn.
Maintenance and cleanliness issues appear in multiple reviews, including stained linens, old or insufficient towels, and occasional plumbing or hot water problems. Service is often praised as kind and accommodating, but several guests report strict or costly check-in policies, unhonored reservations, and limited help when arriving early. Location is considered convenient for short stays, though on-site dining may be unavailable and nearby food options can be limited. Expect a no-frills, overnight stop rather than a relaxing resort stay.
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AI-generated summary based on recent guest reviews
Facilities
Parking is available and felt secure. The pool exists but is small and, in multiple reports, poorly maintained or too cold, and the on-site restaurant was closed or unavailable.
Related guest reviews
Samantha
Aug 12, 2024
·
Stayed 1 night
Salvador
Mar 25, 2025
·
Stayed 1 night
ruben salvador
Jul 29, 2024
·
Stayed 2 nights
ALEJANDRO
Dec 5, 2022
·
Stayed 1 night
Marcos Javier
Sep 16, 2024
·
Stayed 1 night
Luz Gisela
Jul 29, 2024
·
Stayed 1 night
Carlos Edgar
Nov 3, 2024
·
Stayed 1 night
Angel
Mar 6, 2025
·
Stayed 1 night
Denisse
Nov 19, 2024
·
Stayed 2 nights
Enrique
Nov 15, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews are mixed: many found rooms clean, but several noted stained linens, dirty or old towels, dusty furnishings, and occasional bathroom grime or drainage issues. Towels were sometimes missing or low quality.
Related guest reviews
De
Jun 24, 2024
·
Stayed 1 night
Nancy
Nov 10, 2025
·
Stayed 1 night
Dalia
Dec 16, 2024
·
Stayed 2 nights
Isaura
Nov 30, 2025
·
Stayed 1 night
Luz Gisela
Jul 29, 2024
·
Stayed 1 night
Horacio
Nov 7, 2023
·
Stayed 1 night
Tatiana
Jan 26, 2026
·
Stayed 1 night
Carla Daniela
Jan 26, 2025
·
Stayed 2 nights
Denisse
Nov 19, 2024
·
Stayed 2 nights
Enrique
Nov 15, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are simple and functional with working air conditioning, but several guests report significant street or mechanical noise, dated furnishings, and occasional comfort issues like hard beds or poor lighting. Wi‑Fi was reported as fine in at least one stay.
Related guest reviews
Alma
Jul 19, 2024
·
Stayed 2 nights
jorge eduardo capitaine
May 22, 2024
·
Stayed 1 night
Mara
Oct 1, 2024
·
Stayed 1 night
Nancy
Nov 10, 2025
·
Stayed 1 night
Laura Patricia
Oct 6, 2025
·
Stayed 1 night
Isaura
Nov 30, 2025
·
Stayed 1 night
Rolf
Mar 3, 2025
·
Stayed 1 night
Carlos Edgar
Nov 3, 2024
·
Stayed 1 night
veronica
Mar 19, 2024
·
Stayed 1 night
Mariano Domínguez
Jun 18, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and accommodating, and some appreciated flexible late-night check‑in. However, several reviews cite strict or costly check‑in policies, inability to store luggage before check‑in, an unhonored reservation, and slow response to issues.
Related guest reviews
Samantha
Aug 12, 2024
·
Stayed 1 night
luis
Nov 6, 2023
·
Stayed 1 night
vicente
Mar 28, 2022
·
Stayed 1 night
Marcos Javier
Sep 16, 2024
·
Stayed 1 night
Isaura
Nov 30, 2025
·
Stayed 1 night
Rolf
Mar 3, 2025
·
Stayed 1 night
Carla Daniela
Jan 26, 2025
·
Stayed 2 nights
Airym
Sep 13, 2024
·
Stayed 1 night
Olga
Mar 1, 2026
·
Stayed 1 night
Diana Gabriela
Nov 4, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Location is considered convenient or central by several guests and works well for short stays or nearby events. A few noted limited dining options within walking distance.
Related guest reviews
Samantha
Aug 12, 2024
·
Stayed 1 night
Adrian
Nov 24, 2024
·
Stayed 2 nights
Juan P
Feb 2, 2024
·
Stayed 1 night
Irving Rafael
Oct 24, 2023
·
Stayed 1 night
LESLY
Sep 19, 2023
·
Stayed 1 night
Juan M
May 12, 2024
·
Stayed 2 nights
Dalia
Dec 16, 2024
·
Stayed 2 nights
Andres
May 30, 2024
·
Stayed 1 night
Airym
Sep 13, 2024
·
Stayed 1 night
veronica
Mar 19, 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site restaurant service was reported as closed or unavailable, and more than one guest found few places to eat nearby. Not enough feedback on breakfast or room service.
Related guest reviews
Adrian
Nov 24, 2024
·
Stayed 2 nights
Salvador
Mar 25, 2025
·
Stayed 1 night
Dalia
Dec 16, 2024
·
Stayed 2 nights
Denisse
Nov 19, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
German
Oct 8, 2024
·
Stayed 2 nights
ELVIA
Oct 7, 2023
·
Stayed 1 night
Andrés
May 31, 2026
·
Stayed 2 nights
Jessica
May 20, 2026
·
Stayed 1 night
Vannya
May 18, 2026
·
Stayed 1 night
Property Policies
Check-in
Check-out
From 15:00 to 12:00
Before 12:00
FAQs about Hotel Hacienda de Zapata
Is parking available at the hotel?
Yes, the hotel offers free self-parking, which includes both uncovered and secured parking options.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is by 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features does the hotel offer?
The hotel is not wheelchair accessible, and specific accessibility features are not detailed. Guests are encouraged to contact the property for more information.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Jiutepec, within a 10-minute drive of El Tepozteco National Park and Forum Cuernavaca. It is approximately 18.7 miles from Six Flags Hurricane Harbor Oaxtepec and 4.5 miles from Galerias Cuernavaca Mall.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. Specific operational hours and seasonal availability are not mentioned.
What are the hotel's policies regarding children?
Children are allowed at the hotel, but specific age policies for free stays are not provided.
What are the policies regarding extra beds and cribs?
The hotel offers cribs for infants at a fee of MXN 150.0 per night. Advance requests for cribs are required, but details about rollaway beds or extra beds are not specified.
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Prices for upcoming dates
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
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- 2026-10-06: NO DATA
- 2026-10-07: 46.841404169845575USD
- 2026-10-08: 46.841404169845575USD
- 2026-10-09: 46.91083148651123USD
- 2026-10-10: 46.841404169845575USD
- 2026-10-11: 47.0057570854187USD
- 2026-10-12: 46.841404169845575USD
- 2026-10-13: 46.841404169845575USD
- 2026-10-14: 46.91083148651123USD
- 2026-10-15: 46.841404169845575USD
- 2026-10-16: 47.0057570854187USD
- 2026-10-17: 46.841404169845575USD
- 2026-10-18: 46.91083148651123USD
- 2026-10-19: 49.60845603942871USD
- 2026-10-20: 47.0057570854187USD
- 2026-10-21: 46.841404169845575USD
- 2026-10-22: 47.0057570854187USD
- 2026-10-23: 47.0057570854187USD
- 2026-10-24: 49.59275771522522USD
- 2026-10-25: 47.0057570854187USD
- 2026-10-26: 47.0057570854187USD
- 2026-10-27: 49.32497977333068USD
- 2026-10-28: 47.0057570854187USD
- 2026-10-29: 49.81284515533447USD
- 2026-10-30: 46.841404169845575USD
- 2026-10-31: 49.32497977333068USD
- 2026-11-01: 47.0057570854187USD
- 2026-11-02: 47.0057570854187USD
- 2026-11-03: 46.841404169845575USD
- 2026-11-04: 49.32497977333068USD
- 2026-11-05: 47.0057570854187USD
- 2026-11-06: 47.0057570854187USD
- 2026-11-07: 49.59275771522522USD
- 2026-11-08: 47.0057570854187USD
- 2026-11-09: 47.0057570854187USD
- 2026-11-10: 49.62259109954834USD
- 2026-11-11: 47.0057570854187USD
- 2026-11-12: 46.841404169845575USD
- 2026-11-13: 49.576161718368525USD
- 2026-11-14: NO DATA
- 2026-11-15: 49.83818579750061USD
- 2026-11-16: 49.8746094127655USD
- 2026-11-17: 49.85190924186706USD
- 2026-11-18: 49.54141959724426USD
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-out is available.
- Crib (infant bed) fee: MXN 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Business Center
Safe-Deposit Box
Garden
Luggage Storage
Designated Smoking Area
Services
Business Center
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Concierge Services
Tours/Ticket Assistance
Wedding Services
Parking
Parking (Self) (free)
Parking (Secured)
Parking (Uncovered)
General
Not Wheelchair Accessible
Activities
Garden
Terrace
Internet
Free Wi-Fi