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Guest reviews
Good
Based on 36 verified reviews
Facilities
8
Cleanliness
8
Rooms
6.8
Service
7.2
Location
7.2
Dining
7
Who stays here?
Couple
28%
Family
35%
Group
36%
May
Dec 22, 2025
·
Stayed 3 nights
Itzel
Dec 1, 2025
·
Stayed 2 nights
Maria
Nov 12, 2025
·
Stayed 3 nights
Raul
Nov 10, 2025
·
Stayed 2 nights
Maria
May 5, 2025
·
Stayed 2 nights
Location
A stay at Hotel Palacio de Moctezuma places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. This hotel is 0.3 mi (0.5 km) from Church of San Nicolás and 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral.
More location infoFAQs
Free self-parking is available on-site, but guests must contact the property in advance to reserve a parking spot. Parking height restrictions apply.
Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately MXN 105 for adults and MXN 85 for children.
Check-in is from 3:00 PM to 3:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.
The hotel is located in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. It is approximately 0.3 miles from the Church of San Nicolás and 0.4 miles from the San Cristóbal de las Casas Cathedral.
Children are welcome at the property. There is no specified minimum age for children to stay for free.
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