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Hotel Palacio de Moctezuma

From

$50
/ night
Hotel Palacio de Moctezuma - Image 1
Hotel Palacio de Moctezuma - Room
Hotel Palacio de Moctezuma - Room
Hotel Palacio de Moctezuma - View from room
Hotel Palacio de Moctezuma - Reception

Select dates to see prices and availability

From

$50
/ night

About this property

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a reception hall.
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  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Tour Desk

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Location

Avenida Benito Juarez 16, Centro, Zona Centro, San Cristóbal de las Casas, Chiapas, Mexico

Foro Cultural Kinoki (0.1 miles)

Santo Domingo Handicraft Market (0.2 miles)

Church of San Nicolás (0.2 miles)

Arches of Carmen (0.3 miles)

Museo de San Cristóbal (0.3 miles)

Plaza 31 de Marzo (0.3 miles)


Room options

Standard Triple Room, Multiple Beds

Room details

3× Full Beds

Sleeps 6

237 ft²

Wi-Fi (Free)
TV
Cable TV

Standard Room, 1 Double Bed

Room details

1 Full Bed

Sleeps 2

151 ft²

Wi-Fi (Free)
TV
Cable TV

Standard Double Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

172 ft²

Wi-Fi (Free)
TV
Cable TV

Guest reviews of Hotel Palacio de Moctezuma

Facilities

7.7

Cleanliness

8.2

Rooms

6.8

Service

7.4

Location

7.2

Dining

7

10

Gabriela

IAN-logo

Jul 27, 2026

·

Stayed 2 nights

Very convenient lots of shops and restaurants
Very convenient lots of shops and restaurants

6

Ramachandra

IAN-logo

Jun 24, 2026

·

Stayed 1 night

Very charming facility but very minimalistic. They should update the bathrooms atleast. Should be white but no longer white towels, no hand towels provided. We specifically asked that they do not service the room, but when we returned found they had made up the room. The windows and walls are thin, windows right next to beds so very noisy. They charged $110 pesos for a minimal breakfast and when we came out of the hotel saw that right opposite to this hotel was a restaurant offering breakfast buffet for $110 pesos, so felt we were taken for a ride.
Very charming facility but very minimalistic. They should update the bathrooms atleast. Should be white but no longer white towels, no hand towels provided. We specifically asked that they do not service the room, but when we returned found they had made up the room. The windows and walls are thin, windows right next to beds so very noisy. They charged $110 pesos for a minimal breakfast and when we came out of the hotel saw that right opposite to this hotel was a restaurant offering breakfast buffet for $110 pesos, so felt we were taken for a ride.

10

Juan

EXP-logo

Apr 23, 2026

·

Stayed 5 nights

Good parking, clean room, helpful staff and good breakfasts
Good parking, clean room, helpful staff and good breakfasts

8

Wendy

EXP-logo

Mar 8, 2026

·

Stayed 2 nights

It is a quaint historical, three storey hacienda that could do with an upgrade. Very limited electrical outlets in the rooms and bedding is quite worn. Location is very good with walking distance to Zocalo, Cathedral,Templo de Santo Domingo and the three vehicle free walking streets of restaurants, shops, bars and bakeries. Be sure to save a lot of time to peruse the artisans markets (100's) around the Templo de Santo Domingo.
It is a quaint historical, three storey hacienda that could do with an upgrade. Very limited electrical outlets in the rooms and bedding is quite worn. Location is very good with walking distance to Zocalo, Cathedral,Templo de Santo Domingo and the three vehicle free walking streets of restaurants, shops, bars and bakeries. Be sure to save a lot of time to peruse the artisans markets (100's) around the Templo de Santo Domingo.

8

Michael

EXP-logo

Mar 7, 2026

·

Stayed 2 nights

The rooms are cold, dress warm especially at night! It's a great sleep otherwise and very quiet considering its central location.
The rooms are cold, dress warm especially at night! It's a great sleep otherwise and very quiet considering its central location.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 15:30

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Palacio de Moctezuma

Is parking available at the property?

Free self-parking is available on-site, but guests must contact the property in advance to reserve a parking space. Please note that parking height restrictions apply.


What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately MXN 105 for adults and MXN 85 for children.


What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 3:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including a step-free entrance and accessible public areas. However, specific details regarding accessible rooms and facilities should be confirmed with the property prior to arrival.


Where is the property located in relation to key landmarks?

The hotel is located in the heart of San Cristóbal de las Casas, within a 10-minute walk of Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral. It is also 0.3 miles from Santo Domingo Handicraft Market and Church of San Nicolás.


What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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Prices for upcoming dates

November 2026
December 2026

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Prices in USD for 2 guests, updated daily.



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