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Guest reviews
8.2
Very good
Based on 1,854 verified reviews
Facilities
7.6
Cleanliness
8.4
Rooms
8.2
Service
8.3
Location
8.5
Dining
8.1
Who stays here?
Business
8%
Couple
45%
Family
24%
Group
17%
Solo
4%
8
Wai Yung
May 30, 2024
·
Stayed 3 nights
Location is good for attractions, restaurants, and even a laundry. Staff are nice and luggage storage provided. However, one time there was no staff in reception area and a few of customers were stuck in lobby or outside because the auto door stopped working. Later we found the door in the other can open but that means anyone can get into the luggage storage room and steal the luggage. the facility is weird that there was no telephone in my room so we only can go to lobby for requests. Other than that, the property still a pretty good choice.
Location is good for attractions, restaurants, and even a laundry. Staff are nice and luggage storage provided. However, one time there was no staff in reception area and a few of customers were stuck in lobby or outside because the auto door stopped working. Later we found the door in the other can open but that means anyone can get into the luggage storage room and steal the luggage. the facility is weird that there was no telephone in my room so we only can go to lobby for requests. Other than that, the property still a pretty good choice.
2
Jun
Jan 18, 2024
·
Stayed 1 night
the room is too small........
the room is too small........
10
FRANCISCO
Jan 12, 2024
·
Stayed 2 nights
Nice property. Great location with shops, restaurants and metro . The aérea is great .
Nice property. Great location with shops, restaurants and metro . The aérea is great .
2
Karel Rommel
Nov 17, 2023
·
Stayed 3 nights
This is the best place in Madrid to start off your vacation with the left foot. This is the most expen$$$ive HOSTAL in Madrid -AIN"T A HOTEL. The JC rooms are claustrophobic, no water, no amenities, and it feels like sleeping in an upgraded casket. The front desk is "run" by one person -it's really a ONE man Hostal show. The final act... we discovered the Hostal double charged our credit card for one extra night. Good luck trying to get your money back :( This people are professional deceivers and there's no hospitality. We suggest to change the name of the hotel to: VR Hostal (Vacation Ruin/Virtual Reality Hostal)
This is the best place in Madrid to start off your vacation with the left foot. This is the most expen$$$ive HOSTAL in Madrid -AIN"T A HOTEL. The JC rooms are claustrophobic, no water, no amenities, and it feels like sleeping in an upgraded casket. The front desk is "run" by one person -it's really a ONE man Hostal show. The final act... we discovered the Hostal double charged our credit card for one extra night. Good luck trying to get your money back :( This people are professional deceivers and there's no hospitality. We suggest to change the name of the hotel to: VR Hostal (Vacation Ruin/Virtual Reality Hostal)
10
Andrew
Oct 30, 2023
·
Stayed 2 nights
Great location
Great location
Cuesta de Santo Domingo, 16, Palacio, Madrid, Spain
Location
With a stay at Jc Rooms Santo Domingo, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and 4 minutes by foot from Gran Via. This hotel is 0.4 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.8 km) from Puerta del Sol.
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