Name: TownePlace Suites by Marriott Dallas DFW Airport North/Grapevine
Address: 2200 Bass Pro Court, Grapevine, Texas, United States of America, Grapevine, Texas, US
Price range: $98–$316 per night
Rating: 8.63

What guests think

At TownePlace Suites by Marriott Dallas DFW Airport North/Grapevine, travelers frequently praise the friendly staff, generally clean, spacious suites with kitchenettes, and the convenient location near DFW Airport, Grapevine Mills, and the Gaylord, alongside a useful airport shuttle.

Common drawbacks include limited parking due to the shared lot and occasional aircraft noise. Several reviews note dated rooms or maintenance issues (AC problems, worn furniture, faulty fixtures) and inconsistent housekeeping or on-request service. Breakfast quality is often praised, but service, space, or voucher confusion can be a problem. Overall, expect a convenient, practical stay near the airport with some trade-offs in parking and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests appreciate the convenient airport shuttle, a 24-hour gym, and the presence of an on-site bistro/bar and pool. Parking is frequently scarce in the shared lot, and the small pool can feel crowded or overly warm; one shuttle failure was reported.

Related guest reviews

4

Alyssa

Jun 3, 2024

·

Stayed 1 night

No Parking and VERY CROWDED pool

4

Amanda

Mar 17, 2025

·

Stayed 2 nights

The only pro was the location to places we were visiting and blackout drapes. Cons: Hard Beds made for very uncomfortable sleep Limited parking (Lot was full by 6pm) Starbucks onsite is terrible with staff that doesnt follow order Key card inconvenience ( had to get room key reprogrammed 3x in one day) Bathroom tub was dirty Had high hopes but was a huge let down. Wont be staying here again

10

Kathy

Jul 4, 2025

·

Stayed 6 nights

Love the friendly staff. The shuttle bus was great.

4

Karen

Jun 18, 2024

·

Stayed 1 night

Left us stranded at the Airport at 11:30. We arranged to be picked up and when we arrived at the pickup spot at 11:24 we called again to again verify.That is when we were told that the shuttle driver was done with his pickups. Left us high and dry at the airport. Dont trust them.

10

Sherry

Dec 18, 2024

·

Stayed 1 night

The staff are nice. The shuttle bus to/from airport is very efficient. We didn’t wait for too long. The room and hallway are clean. Good job!

10

Paul

Jun 8, 2024

·

Stayed 2 nights

Property was clean, felt very safe and convenient. Neds were comfortable and riom was very spacious. Loved the lobby/ lounge area downstairs. Downside is no hot tub and the pool is extremely small and shallow. Overall would definitely go back again.

10

Crystal

Oct 11, 2023

·

Stayed 1 night

Property was clean and updated. The pool was very hot not very enjoyable. But it also had been over 100° for many weeks before that.

10

Suzanne

Nov 1, 2023

·

Stayed 1 night

Nice spot! Clean, safe, comfortable with a bar and restaurant on site. The staff for the shuttle, front desk and restaurant/bar were all very pleasant. We wouldn’t hesitate to stay here again! My only feedback might be to share instructions on how to catch the shuttle when the reservation is confirmed (you must call the hotel by phone and request it, then there are specific spots outside each terminal where you must wait for it to arrive).

8

Lizbeth

Mar 17, 2025

·

Stayed 3 nights

The breakfast bar was a little too small. Took a long time for people to get their food. Parking was hectic could not find parking easily.

10

Linda

Jan 19, 2025

·

Stayed 1 night

Great fitness room. Comfortable and friendly.

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Cleanliness

Cleanliness is often praised in rooms and common areas, but several reviews cite stained or worn furniture, occasional odors, or isolated pests. Housekeeping can be inconsistent or on-request only, leading to missed towel or trash refreshes.

Related guest reviews

10

Stacy

Dec 31, 2024

·

Stayed 1 night

Great beds, clean rooms

8

Bryan

Oct 10, 2023

·

Stayed 2 nights

The bathroom was not clean when I checked in. The place seemed to be a bit worn, but was otherwise fine.

10

Susan

Oct 13, 2024

·

Stayed 1 night

Room was clean and comfortable-staff pleasant and helpful.

6

Payal

Sep 17, 2023

·

Stayed 1 night

There was a dead cockroach near the elevator.

10

Kimberly

Mar 30, 2025

·

Stayed 1 night

Facility was clean

2

Brock

Nov 14, 2025

·

Stayed 2 nights

We arrived to the hotel at 11:15pm due to travel challenges with flights. We checked in and went to the room to find that the cleaning staff never turned the room from the previous guest. Beds had been slept in, towels were on the floor of the bathroom, trash in the baskets. Gross! House keeping turned the room after complaining and we were finally able to go to sleep around 12:30. Mattress was miserable, shower curtain clung to you the entire shower, room looks nothing like the advertised pictures. We checked out a day later and ended the trip a day short so we didn't have to stay in that room an additional night.

8

Selena

Dec 31, 2024

·

Stayed 2 nights

Overall, the stay was nice. Hotel staff was very friendly. My only complaint was the complete cleanliness of our room. For the most part, it was clean. However, the couch is awful and stained, it needs replaced. Didn't even want to sit on it because of the gross stains. The carpet had some black-brown colored fresh looking material/stain on it that put me off. Surely there is some sort of carpet cleaner that can be used? The same brown-black colored material was also on the light switch cover. Which was also super gross. I feel like those are the little things that people notice, and that should be cleaned off 100%. Breakfast was good, can't complain for breakfast that is included. It can be a little loud, as it is close to the airport. But I thought it was cool to be able to see the planes in their decent over the hotel. We would stay here again, but I will ask for a cleaner room if this situation occurs, next time. Tried to add the photos I took but the hotels.com app will not allow me to. Very frustrating!

8

TIMOTHY

Nov 28, 2025

·

Stayed 2 nights

Hallway to room 270 smelled like mildew. The water in the shower took a few minutes to get hot. Otherwise good location.

10

Jane

Apr 1, 2025

·

Stayed 2 nights

Great stay! Breakfast was excellent. Very clean and quiet room.

8

Fernando

Jul 3, 2024

·

Stayed 5 nights

I didn’t like the room service. Actually We didn’t receive room service. I was 5 days in the same room but my room wasn’t clean any day. No towels, no toilet paper, etc.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and functional with kitchenettes, but many note dated decor, hard pillows/mattresses, and maintenance issues (noisy or weak A/C, small TVs, elevator noise). Some rooms had unpleasant smells or layout quirks (low beds).

Related guest reviews

6

Kent

Mar 9, 2025

·

Stayed 1 night

Would ask you allow us to stream with our own devices. Frustrating to be stuck with your stations.

8

Darlinda

May 30, 2025

·

Stayed 2 nights

Staff was very nice. Hotel clean and quiet. Room needs renovation as it’s outdated. We had a good stay.

8

Curtis

Jul 21, 2025

·

Stayed 6 nights

The breakfast was very good. Our suite was spacious enough for what we needed. Staff was polite and helpful. Our only minor complaint was that the air conditioning had some trouble keeping up. We would definitely stay here again.

6

Shannon

May 29, 2025

·

Stayed 1 night

The hotel was clean but the bed was not comfortable, the body wash was empty, and the room was next to the elevator so it was extremely loud all night.

6

Jolita

Dec 19, 2023

·

Stayed 1 night

The hotel was pretty good, nice area. We loved that it offered shuttle to the airport. But we had some issues. The smell in the room was bad, like dirty air filters or something. Then, our TV went out and after we called front desk to report it, nobody came over to look at it, nor were we offered any other solutions. We also had problems with ac/heat. We were having trouble changing temperature of the room and couldn't shut the fan off.

4

Cynthia

Oct 15, 2023

·

Stayed 2 nights

We usually stay next door at the sister property but figured we’d give this one a try. Big mistake both nights we were awaken every time someone used the elevator because it made a loud noise like Dory speaking to the whale in Finding Nemo. We were 3 rooms down from the elevator just so you can understand just how loud and annoying it was.

8

Suzanne

Sep 5, 2025

·

Stayed 1 night

Check in was a breeze, very friendly staff however, bring your on pillow! Pillows in this hotel are TERRIBLE! It’s like sleeping on bricks. I believe just sleeping without one would have been better! Again, great place friendly staff but whew!

6

Brendan

Apr 29, 2024

·

Stayed 3 nights

Overall quality of the hotel was nice, but the rooms could use an update. Tired, old appliances, furniture, decor, and in need of a fresh coat of paint. Stay at the Hilton Garden Inn instead - it's part of the same building, and everything there felt brand new.

4

Jamie

Nov 30, 2024

·

Stayed 1 night

First of all, there was no where for us to park at this hotel. The front desk basically said, you’re on your own with parking. After the parking we finally got our entire family up to the room only to find that the air conditioner did not work at all. We were then told that the hotel was completely booked so we would have to have a technician come into our room with our children to fix the air. He did get it working however the thermostat on the wall never worked. After paying the amount we did to stay here, this was very annoying. Also the beds are very low to the ground which is odd. Lastly, the bathroom is weirdly huge with a tiny tub. This extra space would have been nice in the actual living area of the hotel room.

2

Angela Manzo

May 6, 2025

·

Stayed 8 nights

My week stay at TownePlace Suites Dallas DFW Airport North/Grapevine in April 2025 was awful. The room’s door wouldn’t close properly (a safety issue), outlets didn’t work (causing missed work meetings), the sofa and rug were torn, the bathtub dripped constantly, and the garbage disposal was broken. Only the door was fixed after complaints; all else was ignored. I emailed management requesting compensation, but they never responded with a solution. This Marriott property’s poor condition, safety concerns, and lack of accountability were unacceptable. Avoid this hotel.

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Service

Staff are frequently described as friendly, accommodating, and efficient at check-in. However, restaurant staffing and attitude receive recurring complaints, and a few guests reported slow maintenance responses or shuttle/communication issues.

Related guest reviews

8

TRACY

Aug 19, 2024

·

Stayed 2 nights

The The woman who ran the Resturant bar area on Saturday, August 17 could not have been any ruder than any customer service person I’ve ever had had to deal with. She could’ve cared less that we were even there as paying customers, rolled her eyes more than once when we requested additional ketchup, cups or even napkins. While we were there in plenty of time to have breakfast, we were immediately told we would need to order lunch. She should not be in customer service.

8

Timothy

Apr 13, 2024

·

Stayed 3 nights

The staff at the front desk were phenomenal as were the housekeepers. The staff at the resturant left much to be desired; after I had to interrupt their cell phone use, the two ladies seated me and no one ever returned. From my seat, I listened to the complaints of other patrons and when the new lady came out from the back and took over the counter, the two phone users walked off without even communicating that I was waiting to be served. I was starving and ended up returning to my room and ordering from Doordash. I enjoyed my room although things were really outdated and in need of a renovation especially when you want to charge $6 for water and $5 for a box of M&Ms (7-11 is nearby and I loved that). It wasn't a horrible place to stay but they could definitely invest in some renovations and staff that actually care that guests are hungry.

10

Paul

Jun 29, 2023

·

Stayed 4 nights

I liked the shuttle service from and to the airport, the front desk recommended a wonderful pizza delivery for us, and they accommodated our request for shuttle service to our conference.

8

Venus

Jul 24, 2023

·

Stayed 1 night

My family and I use the hotel every summer. We like the indoor water park in Grand Prairie and this hotel is centrally located for all of my grown children to attend with their families. Check in was good; however, we always tend to have some type of mix up with the breakfast. This time they left one of the rooms (2 adults) breakfast off and the restaurant or breakfast staff was a little contrary when we questioned them, The service desks saw the mistake and added the (2 adults) and then they were able to get their breakfast. However, it was just awkward after that with the workers in the restaurant. We felt weird and unwelcomed. May choose a different hotel next time. Like I said, we use this one every summer and winter (to attend Ice at the Gaylord).

4

Karen

Jun 18, 2024

·

Stayed 1 night

Left us stranded at the Airport at 11:30. We arranged to be picked up and when we arrived at the pickup spot at 11:24 we called again to again verify.That is when we were told that the shuttle driver was done with his pickups. Left us high and dry at the airport. Dont trust them.

10

Brian

Aug 14, 2025

·

Stayed 2 nights

Great place for a quick work trip to the area. Staff is maybe the friendliest hotel staff I’ve ever met!

10

Amy

May 26, 2024

·

Stayed 1 night

Shanna who checked us in was amazing! I would come back for her.

10

Frank

Apr 25, 2023

·

Stayed 1 night

Everything was great, except lack of employees in the restaurant over the weekend. At least for one meal the front desk said restaurant was open for service. Many tables were filled with people waiting but no waiters or kitchen staff. But all over service was great.

2

Angela Manzo

May 6, 2025

·

Stayed 8 nights

My week stay at TownePlace Suites Dallas DFW Airport North/Grapevine in April 2025 was awful. The room’s door wouldn’t close properly (a safety issue), outlets didn’t work (causing missed work meetings), the sofa and rug were torn, the bathtub dripped constantly, and the garbage disposal was broken. Only the door was fixed after complaints; all else was ignored. I emailed management requesting compensation, but they never responded with a solution. This Marriott property’s poor condition, safety concerns, and lack of accountability were unacceptable. Avoid this hotel.

10

Kendall

Jul 4, 2025

·

Stayed 2 nights

great stay with our family. Staff was nice and helpful and the location with perfect. Definitely will return

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AI-generated summary based on recent guest reviews

Location

Very convenient for DFW, Grapevine Mills, the Gaylord, and nearby dining; several guests chose it for airport access. Expect some aircraft noise, and public transport is limited.

Related guest reviews

10

Lori

Jan 22, 2024

·

Stayed 1 night

Hotel and room was very very clean! There was a little airplane traffic here and there in the evening and early morning but other than that not too bad. Next time I will request a room away from the elevator as you can hear it ding as the doors are opening and you can hear the elevator moving in the wall.

10

Joreaner

Aug 5, 2024

·

Stayed 1 night

Great location. Well kept property close to airport, the Grapevine mall, and several restaurants. The staff was professional and courteous.

10

Ella

Jul 7, 2024

·

Stayed 2 nights

Close to everything

8

Penny

Apr 5, 2025

·

Stayed 4 nights

It was very close to the airport and to my conference at the Gaylord.

10

Janis

Mar 1, 2024

·

Stayed 2 nights

The hotel lobby and room was clean and comfortable and stylish. There is a mall across the street and lots of various dining options. It was quiet and safe.

10

Leigh

Jun 21, 2025

·

Stayed 1 night

Stayed here twice. Great place and close to airport.

4

Craig

Jan 10, 2024

·

Stayed 1 night

Staff were great, hotel isn’t sound proof so you can hear the planes all day and night, could use some updating.

10

Carole

Aug 5, 2024

·

Stayed 1 night

Close to Grapevine & airport

10

Nusrat

May 29, 2024

·

Stayed 2 nights

It’s a nice place close to mall and everything

10

hossam

May 2, 2025

·

Stayed 9 nights

Staff great nice room but little smelly due to the fact there is never fresh air going into the room however thats the case in most usa hotels. No public transport available in the area

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Dining

Breakfast is often considered good to excellent with solid variety, though space can be tight and items sometimes run out. Reports of voucher confusion, lack of complimentary breakfast for some rates, and inconsistent restaurant service appear across reviews.

Related guest reviews

10

Tammy

Mar 2, 2025

·

Stayed 1 night

First time staying there and I loved the location and the breakfast was awesome.

8

Timothy

Apr 13, 2024

·

Stayed 3 nights

The staff at the front desk were phenomenal as were the housekeepers. The staff at the resturant left much to be desired; after I had to interrupt their cell phone use, the two ladies seated me and no one ever returned. From my seat, I listened to the complaints of other patrons and when the new lady came out from the back and took over the counter, the two phone users walked off without even communicating that I was waiting to be served. I was starving and ended up returning to my room and ordering from Doordash. I enjoyed my room although things were really outdated and in need of a renovation especially when you want to charge $6 for water and $5 for a box of M&Ms (7-11 is nearby and I loved that). It wasn't a horrible place to stay but they could definitely invest in some renovations and staff that actually care that guests are hungry.

10

Christi

Jan 14, 2024

·

Stayed 2 nights

A weekend getaway and this was perfect. The breakfast is awesome! Real cage free eggs with ham , sausage, potatoes, cereal choices, muffins and bagels , fresh fruit, juice, coffee and all the condiments! Easy check in

10

Nicole

May 7, 2025

·

Stayed 2 nights

Best breakfast selection I have seen for a long time. Rooms were nice & clean, beds very comfortable, only thing missing were luggage stands but we made do just fine. Kitchen staff were very nice & being connected to another hotel, there was plenty of space. HIGHLY recommend eating at Old Western Cafe!! Excellent stay & will definitely return.

10

Kattie

Jul 21, 2023

·

Stayed 2 nights

Staff was great at check in! The restaurant was limited, but we enjoyed the food we ordered. Breakfast was cooked as ordered as well. Very good hotel.

10

Luis

Dec 30, 2024

·

Stayed 2 nights

Check in was smooth. Check out was smooth. Elevator’s worked good. On Sunday however they ran out of waffle mix for the breakfast.

10

Runako

Jun 26, 2024

·

Stayed 5 nights

Loved the complimentary breakfast!

10

Jane

Apr 1, 2025

·

Stayed 2 nights

Great stay! Breakfast was excellent. Very clean and quiet room.

6

Ana

Oct 22, 2023

·

Stayed 1 night

Hotel was pretty average, not bad but looked a lot better and newer in the pictures. Room walls are pretty thin, could hear people in the hallway. Complimentary breakfast was awful, very small selection and horrible service. No plates, no silverware, food kept running out, cold coffee. Only 1 staff member present and not helpful.

6

Diana

Dec 6, 2024

·

Stayed 2 nights

No coffee at the lobby. Just 1 kitchen employee at breakfast for a lot of people. Not enough parking space., we have to park far away at another hotel parking lot.

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Month	Average price
January	$157
February	$164
March	$181
April	$175
May	$179
June	$257
July	$200
August	$127
September	$152
October	$162
November	$149
December	$139

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $223	17 $144	18 $150	19 $141
20 $115	21 $305	22	23 $316	24 $145	25 $132	26 $132
27 $117	28 $160	29 $211	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $98	3 $99
4 $98	5 $175	6 $178	7 $179	8 $142	9 $120	10 $194
11 $138	12 $224	13 $316	14 $180	15 $171	16 $147	17 $100
18 $147	19 $260	20	21 $248	22 $246	23 $149	24 $163
25 $176	26 $258	27 $292	28 $238	29 $147	30 $160	31 $150

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Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms

Studio, 2 Queen Beds

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed (Hearing Accessible)

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Studio, 1 King Bed

Studio, 2 Queen Beds (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Dallas DFW Airport North/Grapevine

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Prices for upcoming dates