WESTGATE Hotel

Great location and friendly and very helpful staff. Would stay there again. A lot of places to eat and shop and easy access to the MRT. Very central location and easy to get around on the MRT from this location.

Friendly staff, clean, close to Ximen market and comvience stores. Restaurants open late nearby. Close to the metro station.

Very attentive staff, clean room and great breakfast.

Reserved deluxe room， found dirty tower in bathroom . when opened the drapes , room view are directly faces 3 big and 2 small chimney’s roof tops, after midnight I can smell the exhaustion releases from chimney, gone down next morning. Shows photo of the dirty tower and about odors got into my room . her name Emma claims she is the front desk manager, says to me , what I reserved are deluxe room , all deluxe rooms are facing the same inside only , No apologies for dirty tower just asked to take a photo from my phone . Her customers service are truly bad . I was so upset at her careless attitudes , I told her I am going to post this room view on website, she says go ahead , then repeating again , you booked the deluxe room and all deluxe room are facing inside ?, meaning most are facing the rooftop, perhaps my room happens to be located directly facing it’s worst. Before I booked Westgate hotel ximen , I gone through the reviews, no idea how all good ?, my stayed were very disappointed .

Great location, friendly staff and breakfast was expansive