WESTGATE Hotel

西門駅に近く交通の便が良い。 コインランドリーが1台しかないのは不便に感じたが、それ以外は最高でした。

It’s an excellent hotel: it’s 1 min walk from the subway / bus; the room is big and clean and well decorated; the hotel provides gym and laundry; the reception

酒店位置好，方便去其他景點，而且附近非常之多食店及手信店，整個旅程非常之方便及享受，設施方面就比較差少少，因為沒有好的健身室，職員方面10分有禮貌，而且非常專業！

Great service from the whole staff. They held bags for us and were helpful every step of the way. Breakfast was good as well. The only things the were displeasing were the fitness room was small and equipment was older. The rooms were a bit smaller than we would have liked to.

整體來說不錯，尤其是地點，超方便。 酒店內的洗衣乾衣間開放時間 6:30am 至 10:30pm，而洗衣、乾衣機各只得一部，太少了，建議增加數量及改為 24 小時開放。 早餐亦美味，但款式太少而且是一式一樣的，可以考慮逢星期 1,3, 5 or 2, 4, 6 日有不同的款式。 整體來說滿意的👍

Excellent facilities. Outstanding staff/support. Great location with access to everything.

위치 좋음. 깨끗함 조식은 중하 부대시설 없음

No bar as advertised. No room service. Limited restaurant for lunch and breakfast only. Rooms was not sound proof.wou

It would be nice if there are more laundry facility (more than 1) available but the service provided by this hotel has totally exceeded my expectations and I would love to give more stars if possible!

1. 地點方便 2. 早餐有改進空間 3. 健身設備老舊 4. 房間舒適，清潔 5. 職員。。。。 有禮貌， 但有點。。。 走時還好有禮物說一會見， 但回去上洗手間時， 便有點不客氣說guest only , 但又不能怪他， 每天進出那麼多人， 那會記得。但可以先問問是否住客呵。是後見我等交通工具時， 也很有禮貌問雖要水嗎， 如長時間可以到一樓行政區等候。 6. Expedia 客戶好像有禮品咭， 但好像沒有收到。 總結：價錢高， 地點方便， 食物有改善空間， 房間舒適。

매일 청소도 깨끗하게 해주시고 직원분들 너무너무 친절하셔서 다음에도 꼭 방 문할께요. 위치도 너무 좋습니다. 객실도 너무 쾌적하고 깨끗합니다.

We found bed bugs! We alerted staff who took our concern seriously and moved us to a new room in a different floor

地點方便購物，近捷運站 早餐一般，大堂沒有設置飲品區 房間整潔，但一直充斥着一股廁所渠道回湧的味道...要改善一下

Superb location. Clean and modern rooms

객실 사용기간동안 깨끗이 청소해 주셨어요

It’s a good hotel in a convenient location at the popular and hip ximending. The room is clean but has a unpleasant damp smell upon walking in. Hotel staff brought a dehumidifier which improved the smell a bit.

The only problem I had was that it had a bit of a sewer smell in the room

Clean room

房間有霉味

Het hele hotel was brandschoon. Goed georganiseerd en zeer vriendelijk en behulpzaam personeel. Een hele mooie kamer van alle gemakken voorzien. Een prima ontbijt. Het ligt in een gezellige wijk vlakbij een metro station, kortom een prima hotel om Taipei te bezoeken.

Hotel was located right in Ximending, making it extremely convenient to shop around the area. Breakfast was alright as the spread wasn’t too impressive. Room was really clean and doesnt felt like a hotel with age. Sleep was fine although bed was slightly creaky and pillow was quite soft. On the downside, there isn’t a separate bathroom (please check out the room pics and you will understand) and felt really cold once I stepped out of the shower. Doesn’t help that there is no heater in the room and the weather outside is 9 deg. Overall, a nice stay and would recommend if you intend to shop a lot at Ximen district.

Good: Excellent location, room was clean but a bit small, breakfast was an adequate mix of Western and Chinese Bad: Towels were on the cheaper side and stiff to touch Overall: Good place to stay and location cannot be beat for convenience

地點就在西門町捷運站旁邊，出入超方便，早餐豐富，房間整潔舒適。 工作人員全部都笑容滿臉，出入一定同你打招呼，我離開個日落大雨，個職員仲幫我擔遮同推行李去捷運站，超暖心 唯一的缺點是只間出廁所及花灑沖涼位，洗手盆在出邊島台設計，冲涼位冇得掛衫同毛巾，冲完涼要在外邊換衫。

Room is on the small side. But we only stayed for 3 nights so the modern decor and cleanliness made up for it. There was a strong smell of disenfectant or air freshener inside elevator and 11th floor corridors. I liked the daily complimentary water and two cans of coke and sprite. But there was no complimentary toothbrush, soap, shower cap, etc. Front desk staff very helpful.

Room is a bit small and disappointing. Toilet door wasn’t really working well. However cleanliness was very good and water pressure and hot water was very strong.

Hotel was clean, although the rooms were standard and not very fancy. Hallway was noisy at night, and the bathroom setup was somewhat awkward. Staff was very kind and helpful. Buffet was good though could have used more variety.

Overall its a quite place to stay but no window which was ashame . The sink was in the middle of the room which was un helpful . Two bottles of drinking water is so good everyday . Breakfast is fantastic. And a lot of choices .

Fantastic location but room is smaller than expected.

客房狀態良好，職員有禮貌！ 但隔音差！ 住的是行政套房，但景觀竟然對住後巷，有點失望😞

Hotel is new and room size is decent. Toilet seat is heated and comes with wash functions. The bathroom/shower cubicle is clean and is equipped with both a rain shower and a hand held shower. Breakfast is excellent but spread remains unchanged daily. Only complaint is the bed is hard and uncomfortable.

My stay was a very pleasant experience, even better than my previous stay in Dec 2022. Your front desk staffs, especially Emma, were very helpful and friendly, definitely a great asset to the hotel.

Especially shout out to all the staff especially Debbie who help us in any Enquiry . They are all helpful and my husband and I really enjoy the stay even though we arrived with the whole week of raining season , the hotel provide us umbrella and Mr Rafa the Conceige is so helpful and friendly . Good job

The location is really very good. Right next to exit 6 of Ximending mrt station, it’s got different types of good food (street stalls, small local shops and restaurants) + shopping all around. You can go back to your room to rest in between because of the proximity. The staff are really friendly and accommodating. They are helpful too. Asked them about transport options to Jiufen- got it! Asked them about AirPort Express mrt- got the answers and cost in too. They know what they are doing. I do think their peak hours are 10am- 2pm where everyone is checking out and checking in within that window. The staff still try their best to stay in control, asking what you need, doing it with speed and wearing a smile.

Service was excellent and location is right smack in the main shopping area

The staffs at this hotel are incredible, highly recommended! Please note it’s hard to get early check in.

The staff was excellent couldn't do enough for us. This hotel is very close to the MRT and night market. The only suggestions we have is consider supplying conditioner,a grab bar in the shower and more storage like shelves for personal items. We would definitely come back when in Taipei.

Wonderful staff, breakfast and great location! We will definitely stay there again!

Just left Taipei, and had a fantastic albeit short 3 night stay at Westgate. First, location is fantastic. Not only are you right across the street from the MRT, you're right on the edge of a very popular area full of restaurants, bars, and nightlife. With that said, the location is definitely not for everyone due to the large crowds. Because the hotel is on the edge of it, we never found it to be a problem, and the location suited us great for our trip. It's also amazingly easy to find as the instant you walk out of the MRT stop, you can see it, provided you pick the right exit. The hotel's website tells you the best route though. Some of the inclusions during our stay were breakfast, a couple of pineapple cake cookies, and some little keychains with the mascot of the hotel on a pillow, plus a couple of small cans of pop (Coke and Sprite). The breakfast changed slightly each morning, but was surprisingly good, and encompassed a lot of variety, with everything from eggs with toast and bacon to fruit and cakes along with random asian vegetables, steamed buns, congee, and fried chicken. The service was wonderful, the staff always trying their best to help, whether with directions, opening the doors, or anything you might need in the room. The room itself was spacious for an asian country, with amazing water pressure in the shower, I don't have anything negative to say about this hotel, and will be back if I visit Taipei again!

Great location but that’s about it. The hotel is inflexible and doesn’t provide basics like proper air conditioning. They turn off the air conditioner when the weather outside is cold, but the room becomes stuffy and warm. Their solution? To open up the windows (facing the main road), so you’ve got to choose between a cold room or a noisy room. Those travelling with a child. Note that their Executive suite consists of a queen bed whereas their basic rooms consist of a king sized bed. when I requested for a king sized bed, they suggested cancelling my Expedia booking and asked me to book direct from the hotel at WAY higher rates for a lower grade room. Nonsense, inflexible and not practical at all. After a whole episode, they decide to ask me to pay extra 900 TWD per night to upgrade the room. The royal suite (or whatever they call it) was quite a joke Don’t get me started on the check out process. Travelling with a kid is tough and I requested for a slightly late checkout (even 30-45 minutes will help), they declined stating that the hotel is fully booked. Okay fine. So I told them I’ll top up if necessary. All of a sudden, the room is suddenly available (yes I know they’re running a business and I’m happy to pay extra if it’s reasonable) but they quoted 5000 TWD for a slight extension. When I asked if we could just push back checkout to an hour later; they claimed that if I checkout later than 11am, the system will charge me for half a day amounting to 5000TWD.

Fantastic location, average hotel. Rooms are small, bathroom is small, bed is firm. The shower ceiling is 6ft high, so if you're taller that 6 ft you will need a different hotel. Overall though, the biggest downside is the poor service. The staff here is friendly but extremely rigid to the point of being unreasonable. In particular, they would not allow any flexibility of checkout time without paying an absurd fee (ex. pay for half night fee if you want to check out a minute after 11am).

Good breakfast buffet. Close to public transportation and night market

Where do I begin? There are so many wonderful things about this hotel! It's right outside Exit 6 of Ximen station, so you won't have to walk more than two minutes when commuting. The area is lively and filled with great shopping and dining options, but our room was quiet and peaceful. The room was very clean and I loved that the toilet and shower each had their own little room. The property smells amazing and the staff are absolutely incredible. Rex and another wonderful gentleman helped me several times during my stay and they were so helpful and accommodating. It can be rainy in Taipei, but you won't have to buy an umbrella. The hotel will lend you one! I highly recommend this hotel and would stay there again in a heartbeat!

Location is great

Easy access to subway and shopping

Great service at prime location!

Good location.

The location is amazing! Right next to the Ximen MTR exit 6. Their service was amazing…

We had an enjoyable stay at Westgate. Hotel was very nice and right by a night market and close to train station. Room was clean. Staff was awesome! Breakfast was decent and had various options. Overall, had a good positive experience at Westgate and would recommend.

Service was excellent and location is right smack in the main shopping area

Great location, close to train and bus and shopping

Good breakfast buffet. Close to public transportation and night market

네. 조식식사가 사람이 너무 많았어요.

I had stay for 5 days and the variety was limited and remained the same.

Awesome stay! The staff was friendly and helpful. The breakfast was delicious with a mix of mostly Taiwanese food and some Western food. The rooms were clean and modern. The only two gripes I have, and they're small, is the lack of dresser space and desk in the rooms. Otherwise, it's a great hotel in a fantastic location. Highly recommend!

Hotel was clean, although the rooms were standard and not very fancy. Hallway was noisy at night, and the bathroom setup was somewhat awkward. Staff was very kind and helpful. Buffet was good though could have used more variety.

We had an enjoyable stay at Westgate. Hotel was very nice and right by a night market and close to train station. Room was clean. Staff was awesome! Breakfast was decent and had various options. Overall, had a good positive experience at Westgate and would recommend.

예약했을때 후기가 엇갈리는 부분이 특히 조식에 대해서 많아서 걱정이 좀 되었는데.. 너무너무 훌륭한 조식뷔폐네요.. 필요한것만 갖춰서 매일매일 메뉴도 조금씩 바꾸고 프론트 직원들은 외국어도 능통하고 친절하고 정말 세심한 서비스가 너무 맘에 들더라고요~ 위치는 당연히 좋고요~~ㅎㅎㅎㅎ 매일매일 청소도 깨끗하게 해주시고 수압도 쎄고.. 헤어드라이기 바람도 아주 시원하게 잘나옵니다.ㅎㅎㅎㅎ 저희가 묶었던 방은 방도 그렇게 작지 않아서 큰캐리어도 펴놓고 생활해도 지장없었습니다. 비슷한 가격대인데.. 고민중이시라면.. 정말 강추!!!!ㅎㅎ 다음에 시먼에 머문다면.. 또 머물고 싶은 호텔이네요~~ 서비스 시설 교통 모두모두 별5개도 모자랄만큼.. 저는 좋았습니다~

Good breakfast. Excellent location for night market and transportation

Good breakfast, staffs serviced and good location close to mrt station

朝食がもう少し種類があればいいと思います。立地はめちゃくちゃ良いです。