The Lakes Rookley Holiday Park by Away Resorts

Our luxury caravan (with hot tub) was simply adorable, furniture good, beds comfy, loaded with lovely duvet! Included in the van: Washing machine Dishwasher (couple of tablets provided) Wine cooler Gas hob (seperate) Gas oven Built in "glowing" fire Full central heating Unfortunately no WiFi We will be booking again

We were very pleased with the accommodation. Some of the facilities were not available but this was expected as it was out of season. We did have an issue with the electrics on the second evening but the on call staff were quick to respond and when they could not fix the problem they dealt with the situation quickly by moving us to another chalet which was a higher spec. Great central location, lovely settings and an enjoyable experience. We would and have recommended to friends and would certainly stay there again in the future.

The caravan was well presented and clean. The resort was an ideal place to base our holiday and was within easy reach of all the places of interest we wanted to visit. Facilities at the resort were good but if you want to use the swimming pool book your slot when you arrive as there is limited availability. The co-op store just across the road from the resort is extremely useful for those essentials you have either forgotten or need. I advise taking some oven gloves if you intend to cook as these are not supplied.

No wifi. In 2024... Surely Away Resorts can afford to put wifi in all cabins. Their competitors can...

Really clean and spacious caravan, very pretty setting. The only mark down on cleanliness was for the pool and changing areas, it was a nice pool but there wasn't really anywhere to change and leave stuff, and the general changing area/ toilets could've done with more regular cleaning. The caravan and everywhere else was very clean though, we had a lovely stay and would return.

Me & My partner stayed here on 8/7/24 - 14/7/24 6 nights. Check in was excellent and friendly staff. We had a brilliant stay the accommodation which was a caravan with a hot tub was so lovely, clean had everything we needed. The patio was well kept the view was lovely & the hot tub was at the right temperature when we arrived the caravan was roomy was really lovely. The Monday night we went to the Lakeside bar & eatery we both had a 3 course meal it was absolutely delicious definitely recommend the cocktails were amazing friendly helpful staff didn't have to wait long between each courses good value for money. We did kayaking a few of the days which was epic such a laugh the young lifeguards were friendly and helpful especially when my sister brought my Autistic Nephew they helped him and had a friendly talk and laughter at the end whilst getting our shoes on my nephew absolutely loved it especially talking to the lifeguards he absolutely loved kayaking unfortunately i didn't get the names of the lifeguards but they were the same ones each time when we went kayaking. I got a phone call the 2nd day to ask if everything was fine and if we needed anything which was really good of them to ask everything was fine and didn't need anything. We have been coming for the past two years. This is the 2nd time this year hopefully be coming again October. Thank you for such a lovely week away. I always recommend you guys to family/friends Brilliant place to stay 10+ stars on all services

Good customer service and staff very responsive. Evening entertainment is funny and reps very positive/humorous. Accommodation: Static Caravan fine. Location: Very Central Pool indoor and outdoor, small but adequate. Downside: Drinks prices at the bar are very expensive! No shop on site, although co-op is only a 2 minute walk from yhe entrance.

The Caravan was nice enough with the hot tub and nice view, but we had a oven tray that some one had left dirty in the oven and the TV kept going off, the restaurant was closed and no utilities open apart from the bar that closed at 8pm

Peaceful location, good value for money.Friendly staff. Caravan very clean and comfortable. Bar prices very expensive, £8.95 for one pint and a half of bitter. Good Wi-Fi in the bar. We did not eat in the restaurant so can’t comment on food. We would return and would recommend.

The property was clean , staff were friendly , pool was lovely and warm

Really nice caravan at a good price. Lovely and clean and staff were helpful and friendly. Only negative, a bag of rubbish left on the decking, I guess from the last occupant, not an issue but thought it would have been removed prior to my arrival, it was still there when I left.

We only stayed 1 night out of the 5.the place was filled with dog hairs even though its said to be pet free.blinds in bathroom and kitchen filthy and broken.person in opp van smoking weed.ask3d to be moved told noits all full.only said it was surposed to be hovered.but wasent. My grandson and i have allergys to pets ruined our holday

Pleasantly surprised at the overall quality of the site and cabin, a little rough round the edges ie slight bit of mold in the shower, chairs need a deep clean but it was livable and we enjoyed our stay

We asked for a easy access caravan, didn't get one, tried to get it changed but they said that there was none available, couldn't check in before 4pm, they wouldn't even tell me which caravan I was getting which seemed awkward, we paid for a luxury caravan, it wasn't, the carpets and settee, 6 dinning chairs were dirty and stained, the sink work top was stained and had mould around the edges, outside the decking was filthy, we had to walk down some steps despite asking for a easy access, my wife struggles walking, they didn't seemed bothered,

Really clean and spacious caravan, very pretty setting. The only mark down on cleanliness was for the pool and changing areas, it was a nice pool but there wasn't really anywhere to change and leave stuff, and the general changing area/ toilets could've done with more regular cleaning. The caravan and everywhere else was very clean though, we had a lovely stay and would return.

Sofa and chairs weren't clean, and there were a lot of spots on them.

Only issues we had with cottage was no instructions for the oven.no door mat it was an extremely wet weekend and had to use a white towel to mop up water.no instructions that we had to turn boiler on, we tried to have a shower no hot water didnt realise the boiler was not turned on.cleanness was fair but lots of cobwebs

Clean and spacious

Great stay overall but the place needs a bit of TLC. Sofas ripped and the floors very dirty.

The property was clean , staff were friendly , pool was lovely and warm

In general the stay was good but furnishings need attention and access to the hot tub was difficult and there were no instructions. Kitchen lacked certain essentials - larger bowls, chopping boards.

Our luxury caravan (with hot tub) was simply adorable, furniture good, beds comfy, loaded with lovely duvet! Included in the van: Washing machine Dishwasher (couple of tablets provided) Wine cooler Gas hob (seperate) Gas oven Built in "glowing" fire Full central heating Unfortunately no WiFi We will be booking again

Arrived to a lady who eye rolled me on check in at the bar, even though they were aware of me arriving after 8pm. Was told if I couldn’t find accommodation to call reception (but they close at 5pm..). Found our caravan, to find the door wide open and an inside light on… not what I expected to be quite honest. No instructions for heating/ hot water or even the oven etc… No towels (just a bath mat) no hairdryer, 2 glasses in the kitchen (wine glasses were there but children are a nightmare with those), and no pizza cutter or oven glove. Not even one basic soap/ hand wash for a sink…. Hotels.com stated towels and a hairdryer would be in our caravan. So maybe that needs removing for others to see in future. It was clean in general, tv is ever so basic, I had to tether WiFi which isn’t the end of the world. Would I stay here again? Probably not. White cliff bay was much better overall. Just a bit disappointed. Not ideal when you haven’t got what was told the caravan had. But the silver lining, was the fake fire (no heat) - did look nice of an evening.

Lovely cottage for a couple of nights, so spacious, comfortable, and functional. Wish I could have stayed longer and really made the most of it. Will definitely be back.

The caravan was well presented and clean. The resort was an ideal place to base our holiday and was within easy reach of all the places of interest we wanted to visit. Facilities at the resort were good but if you want to use the swimming pool book your slot when you arrive as there is limited availability. The co-op store just across the road from the resort is extremely useful for those essentials you have either forgotten or need. I advise taking some oven gloves if you intend to cook as these are not supplied.

The lake house was really good value for money. Clean, decorated well and basic essentials all provided. Would stay again

Had a great stay at the Lakes. Lakeside lodge was spacious, clean and comfortable. Lovely log burner, however, no logs or firelighters provided which isn’t a problem but would be good if you could buy these on site. Thoroughly enjoyed our stay and was a great base to explore the island. Would definitely return.

Beautiful grounds, the lake enlightens the site, especially when lit of an evening. Loved my Caravan, Clean, modern & had a very comfortable bed. Plenty of room. All the facilities you need on this site too. The staff were so friendly & helpful. This place is Central to all routes to visit the surrounding area’s. I will definitely stay at lakes Rookley again.

Im Allgemeinen hatten wir da einen guten Aufenthalt. Nur knirschte das ganze Haus, als es bloss ein bisschen wehte. Abgesehen davon war alles in Ordnung. Den Ort ist auch mit dem Bus leicht erreichbar

The caravan itself was beautiful. There were a lack of cookware though which was frustrating - predominantly no oven gloves, oven trays or saucepans/ frying pans. Luckily we brought a tray and frying pan with us just incase. The bed was VERY soft which caused me a lot of problems but will probably be suitable for many. There were no coffee tables in our caravan either which was frustrating but we could see that other caravans did have them. The site itself wonderful. You couldn’t ask for a better location to access the whole island’s attractions. The food in the restaurant, while a little pricy, was brilliant. Being able to bring our dogs was great and they loved walking round the lake and surround areas. We didn’t spend a lot of time in the caravan itself preferring to explore. The local pubs are phenomenal and all within a few mins drive. We will definitely come back again but will probably pay a bit more for a better caravan or chalet next time

We only stayed 1 night out of the 5.the place was filled with dog hairs even though its said to be pet free.blinds in bathroom and kitchen filthy and broken.person in opp van smoking weed.ask3d to be moved told noits all full.only said it was surposed to be hovered.but wasent. My grandson and i have allergys to pets ruined our holday

We were very pleased with the accommodation. Some of the facilities were not available but this was expected as it was out of season. We did have an issue with the electrics on the second evening but the on call staff were quick to respond and when they could not fix the problem they dealt with the situation quickly by moving us to another chalet which was a higher spec. Great central location, lovely settings and an enjoyable experience. We would and have recommended to friends and would certainly stay there again in the future.

Arrived to a lady who eye rolled me on check in at the bar, even though they were aware of me arriving after 8pm. Was told if I couldn’t find accommodation to call reception (but they close at 5pm..). Found our caravan, to find the door wide open and an inside light on… not what I expected to be quite honest. No instructions for heating/ hot water or even the oven etc… No towels (just a bath mat) no hairdryer, 2 glasses in the kitchen (wine glasses were there but children are a nightmare with those), and no pizza cutter or oven glove. Not even one basic soap/ hand wash for a sink…. Hotels.com stated towels and a hairdryer would be in our caravan. So maybe that needs removing for others to see in future. It was clean in general, tv is ever so basic, I had to tether WiFi which isn’t the end of the world. Would I stay here again? Probably not. White cliff bay was much better overall. Just a bit disappointed. Not ideal when you haven’t got what was told the caravan had. But the silver lining, was the fake fire (no heat) - did look nice of an evening.

All good , reception staff all good

Me & My partner stayed here on 8/7/24 - 14/7/24 6 nights. Check in was excellent and friendly staff. We had a brilliant stay the accommodation which was a caravan with a hot tub was so lovely, clean had everything we needed. The patio was well kept the view was lovely & the hot tub was at the right temperature when we arrived the caravan was roomy was really lovely. The Monday night we went to the Lakeside bar & eatery we both had a 3 course meal it was absolutely delicious definitely recommend the cocktails were amazing friendly helpful staff didn't have to wait long between each courses good value for money. We did kayaking a few of the days which was epic such a laugh the young lifeguards were friendly and helpful especially when my sister brought my Autistic Nephew they helped him and had a friendly talk and laughter at the end whilst getting our shoes on my nephew absolutely loved it especially talking to the lifeguards he absolutely loved kayaking unfortunately i didn't get the names of the lifeguards but they were the same ones each time when we went kayaking. I got a phone call the 2nd day to ask if everything was fine and if we needed anything which was really good of them to ask everything was fine and didn't need anything. We have been coming for the past two years. This is the 2nd time this year hopefully be coming again October. Thank you for such a lovely week away. I always recommend you guys to family/friends Brilliant place to stay 10+ stars on all services

Easy check in and good communication from them prior to arrival. Cottage was comfortable, warm and peaceful. The hairdryer is listed as being included in the room, but it’s not *in* the room. You will need to give a deposit at reception and they’ll hand one over. Cash only deposit, and they don’t have ATMs on site - seems like a silly unnecessary inconvenience. They also text AND emailed about marketing to buy a caravan during our 3 day stay which seems a bit overkill. Shower pretty powerful and TV selection decent. Didn’t use any of the main facilities on site. Well located for everything on the island, I don’t think we drove more than 20 minutes to get anywhere which was handy.

We had a fabulous stay. Only thing I didn’t understand was why pay more for a pet friendly caravan and then have to pay again for a dog? Surely it should be included in the price of a pet friendly caravan as they are generally more expensive than a non Pet friendly caravan? Other than that, I couldn’t fault the place, everyone was friendly, the service was next level. Would defo stay again.

Good customer service and staff very responsive. Evening entertainment is funny and reps very positive/humorous. Accommodation: Static Caravan fine. Location: Very Central Pool indoor and outdoor, small but adequate. Downside: Drinks prices at the bar are very expensive! No shop on site, although co-op is only a 2 minute walk from yhe entrance.

High standards set for our first Self Served Accommodation. The luxury caravans were incredibly clean, comfortable, and extremely affordable. We had boiler issues on the first morning, but the Guest Services staff were incredibly proactive and were radioing the maintenance team as we spoke to them. We had someone out to remedy the situation by the time we arrived back at our caravan. Would absolutely choose this location again, and would consider Away Resorts in other locations around the UK.

This was our third time staying at the lakes rookley. Great accommodation friendly and helpful staff will definitely come back and stay again

A really lovely little resort surrounding a lake easily accessible to / from the Isle of Wight’s main sights and attractions. We stayed in a Lakehouse which I highly recommend.

The caravan was well presented and clean. The resort was an ideal place to base our holiday and was within easy reach of all the places of interest we wanted to visit. Facilities at the resort were good but if you want to use the swimming pool book your slot when you arrive as there is limited availability. The co-op store just across the road from the resort is extremely useful for those essentials you have either forgotten or need. I advise taking some oven gloves if you intend to cook as these are not supplied.

Beautiful grounds, the lake enlightens the site, especially when lit of an evening. Loved my Caravan, Clean, modern & had a very comfortable bed. Plenty of room. All the facilities you need on this site too. The staff were so friendly & helpful. This place is Central to all routes to visit the surrounding area’s. I will definitely stay at lakes Rookley again.

Value for money for our type of stay. Spacious it being what it is, you can not get this in a B&B or hotel for that price. Very central on the island which was great for us.

Im Allgemeinen hatten wir da einen guten Aufenthalt. Nur knirschte das ganze Haus, als es bloss ein bisschen wehte. Abgesehen davon war alles in Ordnung. Den Ort ist auch mit dem Bus leicht erreichbar

Easy check in and good communication from them prior to arrival. Cottage was comfortable, warm and peaceful. The hairdryer is listed as being included in the room, but it’s not *in* the room. You will need to give a deposit at reception and they’ll hand one over. Cash only deposit, and they don’t have ATMs on site - seems like a silly unnecessary inconvenience. They also text AND emailed about marketing to buy a caravan during our 3 day stay which seems a bit overkill. Shower pretty powerful and TV selection decent. Didn’t use any of the main facilities on site. Well located for everything on the island, I don’t think we drove more than 20 minutes to get anywhere which was handy.

Good customer service and staff very responsive. Evening entertainment is funny and reps very positive/humorous. Accommodation: Static Caravan fine. Location: Very Central Pool indoor and outdoor, small but adequate. Downside: Drinks prices at the bar are very expensive! No shop on site, although co-op is only a 2 minute walk from yhe entrance.

Lovely short stay in a lake cabin. Beautiful cabin & view.

This is quite the beautiful place. The two large lakes add a superb element to a stay. Comfy, clean caravan & lovely staff. It is very good. No Wi-Fi in the caravan, but not a big deal. Fed the multitude of ducks and moorhens with real duck food, so they have asked us to visit again. Central base for exploring. We really liked it here. A bit odd supplying no towels, but again, we were told up front so no problem. Recommended.

The caravan itself was beautiful. There were a lack of cookware though which was frustrating - predominantly no oven gloves, oven trays or saucepans/ frying pans. Luckily we brought a tray and frying pan with us just incase. The bed was VERY soft which caused me a lot of problems but will probably be suitable for many. There were no coffee tables in our caravan either which was frustrating but we could see that other caravans did have them. The site itself wonderful. You couldn’t ask for a better location to access the whole island’s attractions. The food in the restaurant, while a little pricy, was brilliant. Being able to bring our dogs was great and they loved walking round the lake and surround areas. We didn’t spend a lot of time in the caravan itself preferring to explore. The local pubs are phenomenal and all within a few mins drive. We will definitely come back again but will probably pay a bit more for a better caravan or chalet next time

Me & My partner stayed here on 8/7/24 - 14/7/24 6 nights. Check in was excellent and friendly staff. We had a brilliant stay the accommodation which was a caravan with a hot tub was so lovely, clean had everything we needed. The patio was well kept the view was lovely & the hot tub was at the right temperature when we arrived the caravan was roomy was really lovely. The Monday night we went to the Lakeside bar & eatery we both had a 3 course meal it was absolutely delicious definitely recommend the cocktails were amazing friendly helpful staff didn't have to wait long between each courses good value for money. We did kayaking a few of the days which was epic such a laugh the young lifeguards were friendly and helpful especially when my sister brought my Autistic Nephew they helped him and had a friendly talk and laughter at the end whilst getting our shoes on my nephew absolutely loved it especially talking to the lifeguards he absolutely loved kayaking unfortunately i didn't get the names of the lifeguards but they were the same ones each time when we went kayaking. I got a phone call the 2nd day to ask if everything was fine and if we needed anything which was really good of them to ask everything was fine and didn't need anything. We have been coming for the past two years. This is the 2nd time this year hopefully be coming again October. Thank you for such a lovely week away. I always recommend you guys to family/friends Brilliant place to stay 10+ stars on all services

An amazing stay as usual. Me and my partner have been coming for 4 years now 3 times a year. We love it there the peace and quiet. The cottages are lovely and have everything you need. The staff are friendly and helpful the food at the restaurant is lovely too. Great place for a family too.

Good customer service and staff very responsive. Evening entertainment is funny and reps very positive/humorous. Accommodation: Static Caravan fine. Location: Very Central Pool indoor and outdoor, small but adequate. Downside: Drinks prices at the bar are very expensive! No shop on site, although co-op is only a 2 minute walk from yhe entrance.

The Caravan was nice enough with the hot tub and nice view, but we had a oven tray that some one had left dirty in the oven and the TV kept going off, the restaurant was closed and no utilities open apart from the bar that closed at 8pm

The caravan itself was beautiful. There were a lack of cookware though which was frustrating - predominantly no oven gloves, oven trays or saucepans/ frying pans. Luckily we brought a tray and frying pan with us just incase. The bed was VERY soft which caused me a lot of problems but will probably be suitable for many. There were no coffee tables in our caravan either which was frustrating but we could see that other caravans did have them. The site itself wonderful. You couldn’t ask for a better location to access the whole island’s attractions. The food in the restaurant, while a little pricy, was brilliant. Being able to bring our dogs was great and they loved walking round the lake and surround areas. We didn’t spend a lot of time in the caravan itself preferring to explore. The local pubs are phenomenal and all within a few mins drive. We will definitely come back again but will probably pay a bit more for a better caravan or chalet next time

Peaceful location, good value for money.Friendly staff. Caravan very clean and comfortable. Bar prices very expensive, £8.95 for one pint and a half of bitter. Good Wi-Fi in the bar. We did not eat in the restaurant so can’t comment on food. We would return and would recommend.