Is parking available at the hotel?

Self parking is available on-site for a fee of PLN 100 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately PLN 79 for adults and children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 5:30 AM the next day, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of PLN 113 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Kraków, just a 4-minute walk from Main Market Square and a 10-minute walk from Wawel Castle. It is also 1.6 mi (2.7 km) from Oskar Schindler Factory and 7.9 mi (12.7 km) from Wieliczka Salt Mine.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 4 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of PLN 150 per night, subject to availability. Advance request or confirmation may be required.

Hotel Santi in Kraków - Cozy 4-Star Stay

Average nightly price at Hotel Santi by month, last 12 months (USD)
Month	Average price
January	$85
February	$102
March	$122
April	$138
May	$146
June	$150
July	$135
August	$142
September	$166
October	$149
November	$133
December	$176

What guests think

Across the reviews for Hotel Santi, travelers consistently highlight the central Old Town location, large rooms, and welcoming staff, while recurring caveats include tram and street noise at front-facing rooms, uneven air conditioning availability, and mixed impressions of breakfast value.

Most guests find the property clean and charming, though a few note housekeeping lapses or worn details. Service is widely described as friendly and accommodating, with some isolated issues around reservation handling or room allocation. Wi‑Fi feedback ranges from excellent to unusable depending on the room. Overall, expect a characterful stay that favors travelers who prioritize charm and convenience over absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site courtyard parking is available and secure but limited and paid; spaces may be unavailable at times. The hotel has a bar and a dedicated breakfast area.

Related guest reviews

8

Miroslav

Aug 10, 2025

·

Stayed 1 night

Appreciate the parking in the back, however initially it seemed it would free but cost $25/day/car. Parking was a bit uneven car spoiler got scratched and damaged (little but it did). Other than that, staff was very pleasant and friendly, inside of the hotel was nice, Very convenient location to discover downtown of Krakow.

10

Karen

Nov 7, 2024

·

Stayed 1 night

Amazing hotel in old town Krakow with amazing service and secure parking.

8

Frank

Feb 28, 2022

·

Stayed 1 night

Guter Parkplatz im Hinterhof.

8

Wayne

Dec 27, 2023

·

Stayed 4 nights

Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.

10

Phillip

Apr 23, 2024

·

Stayed 2 nights

Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.

10

CENA

Jun 15, 2025

·

Stayed 2 nights

Emplacement idéal Parking dans l hôtel Copieux petit déjeuner Chambre spacieuse

8

Aldo Andres

Jul 9, 2024

·

Stayed 1 night

El hotel está muy bien ubicado, pero no tenian lugar para estacionar el auto en el garage, lo cual me generó mucha incomodidad pues tuve que perder mucho tiempo entre estacionar, bajar las valijas, luego ir al parking y viceversa. Ademas, el desayuno es justo... adecuado pero no sobra nada.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews largely describe clean rooms and common areas. A few note housekeeping gaps or exterior untidiness.

Related guest reviews

10

Petri

Jul 23, 2025

·

Stayed 2 nights

Very convenient location in the old town. Nice, clean, spacey room.

10

Wesley

Feb 9, 2026

·

Stayed 3 nights

So clean very helpful staff

10

Kathy

Jan 29, 2025

·

Stayed 3 nights

Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.

8

Scott

Nov 20, 2025

·

Stayed 2 nights

Great hotel. Has charm and we felt connected to the city with it being such a short walk to the town square Everything was clean and tidy and the front staff were extremely helpful.

6

Tim

Sep 15, 2025

·

Stayed 3 nights

Das Personal ist freundlich. Die Lage ist toll, allerdings zur Straße sehr laut (viel Verkehr - Kopfsteinpflaster und Straßenbahn). Das Zimmer hätte etwas sauberer sein können. Auf dem Innenhof/Parkplatz ist es recht dreckig z.B. Sperrmüll, loses Kopfsteinpflaster. Das Frühstück war gut, allerdings gibt es nur ein Minibuffet.

10

Brian

Jul 22, 2024

·

Stayed 5 nights

Excellent location right old town. Easy access to everything. Hotel was nice and clean.

8

åsta

Aug 22, 2022

·

Stayed 3 nights

Rent og ryddig men ingen rengjøring eller nye håndklær eller vann. Måtte be om det.

8

Catrina

May 16, 2023

·

Stayed 5 nights

Excellent location in city centre with clean, spacious room

6

Elizabeth

Oct 26, 2025

·

Stayed 4 nights

The location is ideal - you can walk anywhere in Krakow from here. However the room was facing the street and made for sleepless nights with cars and trucks constantly driving by, all night. When we asked to change rooms we were told that all the rooms have the same noise. We did not get the breakfast included and they were asking the equivalent of $20 USD per person which seemed pricey. The beds were definitely old and not especially comfortable, but the room and hotel was clean. We did feel like second class citizens due to booking through Expedia. If you are a sound sleeper I would recommend but if you are a light sleeper it may not work for you.

8

Mark

May 18, 2025

·

Stayed 1 night

Just the one night at the Santi and very nice. Hotel was clean. Staff were friendly and the location easy to find just off the Old Town square. A satisfactory stay.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and often comfortable. Street-facing rooms can be very noisy from trams; some rooms lack air conditioning, and Wi‑Fi quality is inconsistent.

Related guest reviews

10

Kathy

Jan 29, 2025

·

Stayed 3 nights

Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.

6

Geir

May 2, 2023

·

Stayed 4 nights

Not a hotel for a good night sleep. The entrance door to the hotel is 1m from the tram rails. The trams are passing every 10min all day to late night. The hotel has ear plugs available, but did not help very much.

8

Andrew

Jul 31, 2023

·

Stayed 4 nights

Had a suite which was lovely size however there was no air con in room and it was very hot Family had a standard room on 3rd floor and they had air con Breakfast wasn’t worth the money as it was very limited and was not the best Ideal location in walking distance of main square

10

Pawel

Aug 16, 2025

·

Stayed 1 night

Perfect location, right in the middle of the old town, and seconds aways from a tram stop. Spacious rooms, comfortable beds, good size bathrooms

10

Timothy

Jul 24, 2024

·

Stayed 1 night

The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend

8

Pawel

Aug 18, 2025

·

Stayed 4 nights

Great location, very nice room - spacious, modern facility in an old (ancient) building. I will definitely consider it for my next visit. The only issue is wifi - it just does NOT work. It was not a big deal for me, but if out depend on it, consider other hotels.

8

Pär

Jul 23, 2023

·

Stayed 3 nights

Mycket ljudligt från spårvagnar nattetid om man har rum mot gatan. Särskilt på sommaren utan AC och med öppna fönster. Fick byta rum 2:à natten till ett mot bakgården och då sov vi mycket bättre. Annars fint, trevligt och mycket centralt.

10

HIROKO

Aug 16, 2025

·

Stayed 2 nights

インターネットアクセス、とてもいいです。3種類くらいあって、私たち3人家族が5Gに同時に繋ぎ、高校生の息子はゲーム、夫は地図アプリとwebページとYouTubeを行き来して、私はLINEや Instagramを楽しめましたポーランドにたくさんあるコンビニのようなお店もカルフールのExpress店もアイスクリームのRodyも、織物会館のある中央広場も徒歩1〜5分圏内。それでいて内装は中世のヨーロッパ的な要素（木製インテリア、高い天井、マーブルの洗面室、玄関部分、窓辺の椅子…）たっぷり、かつ広い！　大満足です。

2

COLLEONI

Aug 20, 2025

·

Stayed 4 nights

Stanza rumorosa e male insonorizzata, quindi finché fuori fanno baldoria non si può dormire. Il tram non passa dalle 24 alle 4 poi sembra di averlo in stanza.Le immagini del sito non rendono l’idea dello stato della struttura. Solo la posizione è molto comoda in pieno centro storico. Sconsi

10

Carol

May 24, 2023

·

Stayed 2 nights

Wonderful location - HUGE rooms - great breakfast

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Service

Staff are widely praised as friendly and helpful, accommodating early check-ins, luggage storage, and room moves. A few guests reported issues with reservation changes or special requests.

Related guest reviews

10

Judith

Oct 4, 2024

·

Stayed 4 nights

Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas

10

Joshua

Jul 18, 2025

·

Stayed 4 nights

This property was so close to everything including the places to eat, transportation, and attractions. The staff was top notch. I couldnt have asked for a nicer group of people or a more convenient hotel.

4

Paula

Jul 2, 2024

·

Stayed 2 nights

Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …

10

Mark

Dec 10, 2025

·

Stayed 3 nights

Nice room, friendly staff

8

Scott

Nov 20, 2025

·

Stayed 2 nights

Great hotel. Has charm and we felt connected to the city with it being such a short walk to the town square Everything was clean and tidy and the front staff were extremely helpful.

8

Wayne

Dec 27, 2023

·

Stayed 4 nights

Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.

4

Tatiana

Nov 30, 2025

·

Stayed 1 night

I had requested 2 beds, but there was only one and no other rooms available. Staff were apologetic, saying the hotel did not get a request. They comped us breakfast. Thank you.Nevertheless a disappointment given that we paid over $500 CA. for the night.

10

Giles

Nov 28, 2023

·

Stayed 1 night

Lovely building, very helpful staff

10

Simon

Jun 4, 2025

·

Stayed 2 nights

Fantastic hotel, very well located just off the main square. Just far enough away not to be impacted by huge amounts of footfall. We had a suite basically, a bedroom plus a living room. Free drink on arrival was a nice touch as well. Staff courteous and held our bags before and after our checking time so we could explore luggage free.

8

Garry

Mar 28, 2025

·

Stayed 4 nights

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central in the Old Town, a short walk to the main square and sights, with a tram stop outside. Convenience comes with potential street and tram noise at the front.

Related guest reviews

10

Kathy

Jan 29, 2025

·

Stayed 3 nights

Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.

10

Lori

Jun 10, 2025

·

Stayed 1 night

Hotel Santi is in the perfect location. It is just a few minute walk from old town square and maybe 10 min walk to Wawel castle. The roll was beautiful and the bed comfortable. We would 100% recommend staying here

10

Amy

May 9, 2024

·

Stayed 3 nights

Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.

10

Brian

Jul 22, 2024

·

Stayed 5 nights

Excellent location right old town. Easy access to everything. Hotel was nice and clean.

10

Payal

Dec 20, 2024

·

Stayed 4 nights

Great location, good rooms and service.

10

Khian

Oct 15, 2025

·

Stayed 3 nights

Close to the main plaza and easy walking to other attractions.

10

Jan

Sep 2, 2025

·

Stayed 3 nights

Beautiful hotel with a lot of charm in Old Town. 15 minute walk to everything that Old Town has to offer. Easy walk to the Jewish Quarter. Tram is right outside the door, which is convenient but be careful exiting front and not walk right into the street. Breakfast available, but we did not partake. Cafe's located right next door & McDonalds. Wonderful stay

10

Michael

Jan 18, 2026

·

Stayed 2 nights

Fantastic stay, brilliant location right in the centre of town, really close to the square, and the hotel itself was brilliant, really comfortable and breakfasts were brilliant as well, if we come back will definitely stay here, thank you!

6

Elizabeth

Oct 26, 2025

·

Stayed 4 nights

The location is ideal - you can walk anywhere in Krakow from here. However the room was facing the street and made for sleepless nights with cars and trucks constantly driving by, all night. When we asked to change rooms we were told that all the rooms have the same noise. We did not get the breakfast included and they were asking the equivalent of $20 USD per person which seemed pricey. The beds were definitely old and not especially comfortable, but the room and hotel was clean. We did feel like second class citizens due to booking through Expedia. If you are a sound sleeper I would recommend but if you are a light sleeper it may not work for you.

8

Garry

Mar 28, 2025

·

Stayed 4 nights

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally enjoyed, with buffet items and cooked-to-order options; early takeaway is available. Some guests found the selection limited or the price high.

Related guest reviews

10

Judith

Oct 4, 2024

·

Stayed 4 nights

Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas

6

Tim

Sep 15, 2025

·

Stayed 3 nights

Das Personal ist freundlich. Die Lage ist toll, allerdings zur Straße sehr laut (viel Verkehr - Kopfsteinpflaster und Straßenbahn). Das Zimmer hätte etwas sauberer sein können. Auf dem Innenhof/Parkplatz ist es recht dreckig z.B. Sperrmüll, loses Kopfsteinpflaster. Das Frühstück war gut, allerdings gibt es nur ein Minibuffet.

8

Wayne

Dec 27, 2023

·

Stayed 4 nights

Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.

10

Phillip

Apr 23, 2024

·

Stayed 2 nights

Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.

8

Trude

Jul 29, 2022

·

Stayed 4 nights

Flott rom. Stort og pent. Glimrende beliggenhet. Frokost kunne vært litt mer spennende. Alt i alt, meget bra.

8

Aldo Andres

Jul 9, 2024

·

Stayed 1 night

El hotel está muy bien ubicado, pero no tenian lugar para estacionar el auto en el garage, lo cual me generó mucha incomodidad pues tuve que perder mucho tiempo entre estacionar, bajar las valijas, luego ir al parking y viceversa. Ademas, el desayuno es justo... adecuado pero no sobra nada.

10

Michael

Jan 18, 2026

·

Stayed 2 nights

Fantastic stay, brilliant location right in the centre of town, really close to the square, and the hotel itself was brilliant, really comfortable and breakfasts were brilliant as well, if we come back will definitely stay here, thank you!

10

Carol

May 24, 2023

·

Stayed 2 nights

Wonderful location - HUGE rooms - great breakfast

6

Elizabeth

Oct 26, 2025

·

Stayed 4 nights

The location is ideal - you can walk anywhere in Krakow from here. However the room was facing the street and made for sleepless nights with cars and trucks constantly driving by, all night. When we asked to change rooms we were told that all the rooms have the same noise. We did not get the breakfast included and they were asking the equivalent of $20 USD per person which seemed pricey. The beds were definitely old and not especially comfortable, but the room and hotel was clean. We did feel like second class citizens due to booking through Expedia. If you are a sound sleeper I would recommend but if you are a light sleeper it may not work for you.

8

Garry

Mar 28, 2025

·

Stayed 4 nights

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $93	3 $125	4 $126	5 $105	6 $349	7 $160
8 $89	9 $90	10 $92	11 $96	12 $114	13 $132	14 $133
15 $86	16 $103	17 $90	18 $100	19 $105	20 $136	21 $126
22 $90	23 $83	24 $90	25 $114	26 $132	27 $460	28 $402
29 $166	30 $163

Hotel Santi

Prices for Hotel Santi

Monthly average prices

About this property

Location

Room options

Standard Quadruple Room

Standard Triple Room

Deluxe Suite

Standard Double Or Twin Room

Guest reviews of Hotel Santi

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Santi

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $158	20 $176	21 $153	22 $177	23 $196	24
25 $100	26 $91	27 $171	28	29 $216	30 $203	31 $123