Name: North House - Hôtel Automatisé Manoir des Remparts
Address: 3 1/2 rue des remparts, Upper Town, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: $119–$917 per night
Rating: 7.65

What guests think

Reviews of North House - Hôtel Automatisé Manoir des Remparts highlight an excellent central Old Québec location and a contactless setup, with many appreciating clean, good-value stays, while others report small rooms, noise, and occasional maintenance or access frustrations.

There is no elevator and stairs are steep and narrow; parking is off-site and requires a walk, but the rooftop terrace is a nice bonus. Experiences with support vary—some guests had smooth code access and quick help by phone, while others struggled with missing codes, finicky kiosks, or slow replies. Cleanliness ranges from very clean rooms to reports of dust, stains, odors, or occasional mold. Best for independent travelers who value location over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

No elevator and steep, narrow stairs are frequently mentioned; parking is off-site and can require a hilly walk. Guests appreciate the rooftop terrace, and some used luggage storage or a communal microwave.

Related guest reviews

8

Isabelle

Aug 18, 2024

·

Stayed 2 nights

Chambre équipée d'un frigo et d'une machine à café en dosette. Une terrasse sur le toit qui donne sur le port.

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8

Todd

Oct 18, 2025

·

Stayed 2 nights

Location was excellent. Free luggage storage was a plus. Late check-in was a key factor in our choice. Since there are no staff, please tell guests that the keypad is inside the vestibule and the outer door requires a hard push to open. When we arrived around midnight we almost called the emergency number, thinking that outer door was locked when it wouldn't open with a normal strength push.

8

Steve

Aug 11, 2023

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Stayed 2 nights

Overall good stay in the old city, the automated check-in was not as easy as it should have been the keypad to access The key is very touchy, causing many attempts this needs to be rectified ASAP. Parking is a five minute walk away ,it was reasonable $

6

Kim

Nov 26, 2024

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Stayed 1 night

Didn’t realize that there was no elevator

8

Jon

Jul 1, 2024

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Stayed 2 nights

Interesting old hotel. No employees on site; everything done via email and codes. Room was ok, but it had a back door that lead to stairs that went to an awesome terrace. Definitely the best part of the hotel. The shower would not maintain a steady temperature. Good location.

6

ROBERT

Oct 10, 2024

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Stayed 1 night

Parking are so far ans if you havé à Pick up or big Suv like Yukon its impossible to havé parking at 29 la fabrique Quebec . The closest parking os at à round 1 1/2 kilomètre of thé hotel

6

Glenda Fay

Oct 10, 2024

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Stayed 2 nights

All rooms are upstairs with no elevator the stairs are very difficult to navigate with luggage. The hotel was clean. It was self check in so basically no service.

10

Bianca

Sep 6, 2023

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Stayed 1 night

Gréât location Good system No elevator

8

Jean-Pierre

Sep 25, 2024

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Stayed 2 nights

It was good value for the old town but rioms were somewhat cramped. The autolocking front door was often left ajar and people came and went during our stay. The closest parking is quite a dustance if anyone has mobility issues. Having to park on the street to load/unlosd then having to go to the underground parking gatage was an inconvenience especially with road closures in the area.

8

Emily

Sep 29, 2023

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Stayed 3 nights

Smooth, automated check in and out process. Super close to the old town destination and very easy to walk to. If you have a car, you have to be creative with parking options, but you'll get great exercise walking up the hill to the hotel ☺️

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Cleanliness

Many guests found rooms very clean, but recurring reports cite dust, stains, odors, or occasional mold and inconsistent housekeeping.

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6

Merlin

Sep 9, 2023

·

Stayed 4 nights

Historic building with great views and close to St. Jean street & Chateau Frontenac. My complaints are that the air handler unit was full of dust, the filter was completely clogged. It triggered my allergies. There was also some mold above the shower in the bathroom.

10

Lisa

Apr 22, 2025

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Stayed 1 night

Chambre très propre et hôtel très bien situé dans le vieux Quebec

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2

Reid

Oct 5, 2023

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Stayed 2 nights

The description and photos on the Expedia site were not what we found when we arrived at this property. We were allocated a small, grubby, dark outdated room. The noise from the large a/c unit outside our external door was so loud it kept us awake nearly all night. The door to the outside space did not not lock properly so we felt unsafe. The stairs to the rooftop terrace were unlit and the railings were insecure. The bed was propped up on wooden blocks taped together, and there was a hole in the bathroom wall. I understand that this is an unmanned property but when you encounter issues like this, there should be a point of contact so they can be resolved, this is not the case here.

10

Jaime

Nov 13, 2025

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Stayed 2 nights

The room was clean, the location excellent and the neighborhood was calm and beautiful.

4

Yvon

Aug 13, 2024

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Stayed 1 night

J'ai payé 315$ la nuit pour une petite chambre très ordinaire avec vue sur le stationnement arrière, aucun déjeuner inclus. De plus, j'entendais les voisins prendre leur douche et discuter entre eux... J'aimerais beaucoup être remboursé d'au moins 150$ pour obtenir le juste prix de l'hébergement. Si je n'obtiens pas de remboursement, je vais réféchir à un possible recours légal.

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4

Victor

Jan 1, 2024

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Stayed 2 nights

Mucho ruido al interior, sucio principalmente polvo y los blancos con mail olor y sucia la ropa extra para la cama. La ubicación muy buena.

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10

Erin

Nov 25, 2024

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Stayed 4 nights

My sister and I came for a visit for 4 nights and we were very satisfied with our stay. We felt very safe and loved how close it was to everything. The only thing I would mention is that the sheets had some hair and stains, but that wasn’t a huge deal for us. We would stay here again!

8

aniceto

Aug 16, 2024

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Stayed 2 nights

....our room is clean and fresh smell, toiletries & clean towel are well provided, bathroom is fresh clean, aircon works well, bed linens are fresh clean...

6

Francois

May 26, 2025

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Stayed 1 night

Emplacement idéal. Malgré l’effort pour la décoration de la chambre de bon goût, la salle de toilette a besoin de beaucoup d’amour et n’est pas du tout à la hauteur. Forte odeur de moisissures en arrivant dans la chambre et moisissures apparentes dans la salle de bain. Fenêtre brisée qui ne ferme plus, ventilation d’extraction très sale. Déçu.

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2

Mackenzie

Sep 18, 2023

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Stayed 2 nights

As soon as you walk into this property it stinks of something to mask another smell and in the lobby first thing I saw a centipede. I was hoping for the cute picture featured here and we will not be returning.

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Rooms

Rooms are small and simple; some have comfortable beds and harbor views, while others note noise, aging furnishings, limited seating/storage, and weak or uneven A/C.

Related guest reviews

8

aki

Sep 26, 2023

·

Stayed 3 nights

It's walkable distance from the old Montreal. Very clean. At night time was noisy, We could hear people walking in the stairs,or taking shower. In our room 107 there was a closet and Armoire with a dresser. In my opinion I would replace the Armoire with a Desk and chair, so we can used for a laptop,or use the chair to sit instead of sitting in the bed with your clothes. Overall a nice place. I will recommend it.

6

kevin

Sep 24, 2023

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Stayed 1 night

Old, creaky, noisy. you can hear every step in the hallway. No clear on duty, ever. Maid let me in to my room at 1450 instead on 1500 like the auto keybox was going to let me in. good location, but not for me.

8

MARCOS

May 28, 2025

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Stayed 3 nights

Wonderful location, in the middle of the old town, walking distance to all touristic points. The mattress could be renewed and some minor maintenance in the room. But the overall was very nice.

4

Denise

Sep 28, 2024

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Stayed 3 nights

No chair in the room. One bed was very lumpy. Poor water quality. Could not drink the water. No place to hang clothes. Great view from the upper deck. Good location.

8

Nathalie

Jul 14, 2025

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Stayed 1 night

Chambre propre très minimaliste avec l’air climatisé plus ou moins efficace.

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6

Jean

Sep 27, 2024

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Stayed 3 nights

We had a beautiful view of the harbor. Room has a mini fridge and nice heating and air conditioning unit. Roof top space was nice. It was fairly close the the hub of Quebec City. However there was not a single chair to sit on so we had to sit on the beds. The room was fairly noisy hearing other people staying here as was the road noise too. Water from the bathroom sink and bath tub didn’t seem potable to drink. There was no place to hang clothes on hangers.

6

Charles-Emmanuel

Jun 25, 2025

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Stayed 2 nights

The room was OK but the bedding use was more like something used during winter because it was too warm so I basically slept on top of everything. The AC wasn’t strong enough. I had difficulty to sleep.

2

Margaret Madora

Oct 11, 2025

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Stayed 1 night

Room is cramped with no window. Door only opens half way to a balcony you are absolutely denied to use. Mattress is past prime. No blanket. Spread is so heavy it is hard to use. Room 205 requires climbing at least 40 very steep steps. Bathtub has absolutely nothing to hold onto. Felt place was a fire hazard. Nothing positive except its location.

8

susan

Sep 19, 2024

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Stayed 3 nights

Easy access to complex and room. Beds were amazingly comfortable. Great location off of the busy tourist area but still walkable. We took a tour bus to hike at Jacque Cartier National park and the pick up and drop off location were easy to walk to. We had room 101 which was in the front and had a harbor view. Would have liked a small microwave in the room but there was a communal one.

8

Gordon

Sep 25, 2023

·

Stayed 2 nights

Our room was very small. There was only one bedside table. Bed was very comfortable.

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Service

Feedback is mixed: some had smooth code access and helpful phone support, while others never received entry info or struggled with the key kiosk and slow or no responses.

Related guest reviews

2

ailin

Sep 28, 2023

·

Stayed 1 night

very hard to check in. Key and room are in separate buildings. I only can read English, the email is mixed English, numbers, date and French. Its all automatic, no preson assist you. If you call them, they will repeat "check your email guide-line". Worst hotel service so far in my 12 years in Canada. if you drive 8hrs then check in. Highly not Recommend this hotel. you will blow your mind.

2

Alexandra

Feb 19, 2023

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Stayed 1 night

Could not tell you what the rooms looked like or about any of the amenities because we could not access the room for our stay. We were meant to retrieve our room key from an automated kiosk with a code emailed to us. That code did not work. The support line provided had no one available to help. Since it is a STAFFLESS hotel, there was no one to assist. We tried the emergency number which rang and rang with no response. We were forced to find other last minute and expensive accommodation.

10

Brett

Sep 17, 2023

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Stayed 2 nights

First time using a staff-less property. Had to try a couple of times to get the key from the automated system but it was easy to use (I was too talk to read it lol). Emails and text messages to let me know when the room changed and what the code was to get the key, all worked well. Great location for Old Quebec City.

8

Ann

May 1, 2023

·

Stayed 2 nights

The auto key dispenser check-in was a disaster. Lots of instructions for how to use - no guidance if check-in screen blank with no way to use. The dispenser needed to be reset. The phone next to box offered direct line with key dispenser company - now I know why. Luckily they talked me through reset, which was not apparent. I suggest hotel provides additional instructions in case machine screen blank - it can’t be the first time a guest has gone through this. PS Reset button on top of machine.

10

Leobardo

Mar 13, 2025

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Stayed 3 nights

This hotel is CONTACTLESS but assistance readily available through phone numbers posted around the building.

10

Andrew

Nov 18, 2023

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Stayed 2 nights

Easy check in

8

Lance

Nov 29, 2025

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Stayed 3 nights

For some reason never received an email on the automated entry - which was very stressful on arrival. However we sorted it out with the emergency phone.

10

Francois

Sep 29, 2024

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Stayed 1 night

We arrived around 1 am. Check in went well with door codes working as expected.

10

Linda

Sep 17, 2025

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Stayed 1 night

Access was well communicated.

2

Loïs

Nov 29, 2025

·

Stayed 1 night

Je n' ai jamais reçu les informations pour entrer dans mon hébergement.

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Location

Consistently praised as central and walkable to Old Québec sights, cruise port, and dining; a few note hilly approaches.

Related guest reviews

10

Jaime

Nov 13, 2025

·

Stayed 2 nights

The room was clean, the location excellent and the neighborhood was calm and beautiful.

8

Todd

Oct 18, 2025

·

Stayed 2 nights

Location was excellent. Free luggage storage was a plus. Late check-in was a key factor in our choice. Since there are no staff, please tell guests that the keypad is inside the vestibule and the outer door requires a hard push to open. When we arrived around midnight we almost called the emergency number, thinking that outer door was locked when it wouldn't open with a normal strength push.

8

Colleen

Sep 13, 2025

·

Stayed 1 night

Location was easy access and close to historic sites

8

MARCOS

May 28, 2025

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Stayed 3 nights

Wonderful location, in the middle of the old town, walking distance to all touristic points. The mattress could be renewed and some minor maintenance in the room. But the overall was very nice.

8

Chris

Oct 27, 2025

·

Stayed 3 nights

Easy access to historic sites, Parks (Montmorency & Marais du Nord), transit, shops and great food. We believe in letting the hotel know about issues that could affect the next guests experience. This included resolving lights not working, an street light on Hebert that was intermittent and an air dryer (no "h" as it did not actually heat the air ;-) ). Some things are within their arena to fix and ensure an awesome experience for the next guest. The convenience to historic sites, walkability, shopping, safe and quiet section of Quebec City make this a "highly recommend" option for travellers on a budget.

10

Louis

Sep 29, 2025

·

Stayed 3 nights

pres du vieux Québec, très bien

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8

susan

Sep 19, 2024

·

Stayed 3 nights

Easy access to complex and room. Beds were amazingly comfortable. Great location off of the busy tourist area but still walkable. We took a tour bus to hike at Jacque Cartier National park and the pick up and drop off location were easy to walk to. We had room 101 which was in the front and had a harbor view. Would have liked a small microwave in the room but there was a communal one.

8

youssef

Oct 13, 2025

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Stayed 2 nights

Very close to the best area of city. Not more than 10 minutes walk. Staff were accessible by phone to respond to electrical problem in our room.

10

William

Dec 17, 2024

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Stayed 1 night

Very conveniet yet out of the way location. We wish we'd stayed longer.

8

Sara

Nov 25, 2024

·

Stayed 3 nights

Great value for being right in old Quebec. Everything is walkable and great food and shopping selections.

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Dining

Not enough information in reviews.

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Month	Average price
January	$73
February	$77
March	$74
April	$91
May	$127
June	$154
July	$239
August	$202
September	$289
October	$197
November	$93
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2	3
4 $157	5 $172	6 $756	7 $159	8 $182	9 $190	10
11 $159	12 $168	13	14	15 $407	16 $917	17 $874
18 $155	19 $917	20 $165	21 $139	22 $135	23 $145	24 $158
25 $122	26 $123	27 $119	28 $136	29 $135	30 $146	31 $138

North House - Hôtel Automatisé Manoir des Remparts

Prices for North House - Hôtel Automatisé Manoir des Remparts

Monthly average prices

About this property

Location

Room options

Standard Queen Room

Double Room with Lake View

Queen Room

Guest reviews of North House - Hôtel Automatisé Manoir des Remparts

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about North House - Hôtel Automatisé Manoir des Remparts

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $167	21	22 $702	23	24 $423	25	26
27 $161	28	29 $704	30