Is parking available at the property?

Yes, parking is available on-site and is complimentary for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of CAD 75.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 1:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle is available at scheduled times. Guests should contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The property is located in the South End of Ottawa, just 1.5 km from South Keys Shopping Centre and within a 5-minute drive of Rideau Canal and Carleton University. Public transport is accessible nearby.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The pool is operational year-round.

Residence Inn by Marriott Ottawa Airport Hotel

Average nightly price at Residence Inn by Marriott Ottawa Airport by month, last 12 months (USD)
Month	Average price
January	$140
February	$137
March	$138
April	$163
May	$235
June	$213
July	$187
August	$192
September	$212
October	$164
November	$150
December	$136

What guests think

At Residence Inn by Marriott Ottawa Airport, guests consistently praise very clean, spacious suites with well equipped kitchenettes, friendly staff, and a satisfying included breakfast, alongside a convenient location for the airport and public transit access.

Common drawbacks include a small pool with ventilation or chlorine concerns and no hot tub, plus periods of renovation affecting some public areas. Some guests report road or mechanical noise, tight parking, and limited airport shuttle hours overnight. Breakfast is widely liked, though variety, crowding, or strict closing times come up occasionally. Overall, expect a comfortable, practical stay near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, fitness room, laundry, BBQ patio, and free or underground parking, with an airport shuttle noted. Multiple reviews mention lobby renovations, a small pool with ventilation or chlorine issues, and the hot tub’s removal; shuttle hours are limited overnight.

Related guest reviews

10

Josephine

Sep 27, 2025

·

Stayed 3 nights

Clean facilities. The daily breakfast is also excellent. *The pool does have too much bleach though and without adequate ventilation the air may get quite pungent

10

Faraz

Aug 28, 2024

·

Stayed 2 nights

Parking is pkentiful and easy, very nice breakfast, very nice staff and environs, room was quite good but we had one which was very dark due to our windows being in a groove in a building, but amenities were very good regardless. The pool needs a bit of a clean up and upgrade, the bottom of the pool was badly cracked and dirt collected at the bottom

10

Efemena

Sep 10, 2024

·

Stayed 2 nights

Very clean property, friendly and efficient staff, and complimentary shuttle service.

6

Bonnie

Nov 17, 2024

·

Stayed 1 night

This hotel is undergoing renovations and the airport shuttle service stops from 11pm to 6AM. The rooms are clean and spacious with a full fridge and mini kitchen.

10

Terry

Nov 24, 2024

·

Stayed 1 night

Brand new facility with spacious and fresh clean rooms. Nice included breakfast with very helpful and friendly attendants. Super fast friendly check in and check out. Some construction happening in lobby but didn’t detract from overall experience. Wouldn’t hesitate to book here again and/or recommend

8

Michelle

Aug 26, 2024

·

Stayed 2 nights

Great venue but the pool was closed.

6

Amber

Jan 5, 2025

·

Stayed 1 night

Was extremely disappointed to arrive to the hotel to find that the hotel hot tub has been filled in and tiled over through renovations recently after it was advertised on the website as a hotel with pool and hot tub. We booked the hotel for this reason and so you could see our disappointment. Otherwise the facility was clean and staff were pleasant. They should update their hotel website showing no hot tub.

10

Sarah

Nov 25, 2025

·

Stayed 2 nights

Very helpful front desk staff. Room was spacious, clean and well stocked. Clean and modern fitness room and laundry facilities. The staff at the breakfast bar were amazing. Constantly refilling and ensuring cleanliness. Loved the covered underground parking. Very close to lots of dining options. Great hotel and good value!

10

James

Nov 3, 2025

·

Stayed 2 nights

Nice pool and exercise room. Underground parking seemed safe and convenient. The room was well equipped and comfortable.

10

Mariano

May 27, 2024

·

Stayed 1 night

Bbq area courtyard was perfect.

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Cleanliness

Clean rooms and well kept spaces are praised across many stays, with some noting daily housekeeping. A few reports mention odors, missed or request based service, or dishes needing rewashing, plus a single bed bug claim.

Related guest reviews

8

Kristen

Dec 28, 2025

·

Stayed 1 night

Nice young lady at check in. The room is very clean.

4

shawn

May 16, 2024

·

Stayed 1 night

It was a nice room but the first one smelled like strong cigarette smoke. The 2nd room the TV didn't work. Third room was very nice.

10

Wayne

Nov 2, 2025

·

Stayed 1 night

Room was spotless, spacious. The bed was very comfortable. Great breakfast!

10

Jill

Nov 8, 2025

·

Stayed 1 night

Check-in was fast and the room was spotless and well-maintained. Would definitely recommend this hotel to other folks traveling for business.

2

Jessy

Jun 16, 2024

·

Stayed 1 night

Had a really hard time booking, then who i booked online payed for everything it took them 2h to give my room card. Woke up with marks all over my body and my kids. Pretty sure it was bed bugs.

10

Jag

May 23, 2024

·

Stayed 13 nights

Great staff. Very accommodating and helpful. Enjoyed our stay on business for two weeks. Cleaning service daily. Was incredibly nice to always come back to a refreshed room. Very lovely staff at hotel. Highly recommend this hotel due to great customer service. Will definitely be back for work trip and choose this property again. Parking is included and safe. Rooms are very spacious with a kitchen. Breakfast was great and complimentary each morning.

10

Alain

Feb 23, 2025

·

Stayed 1 night

L’endroit est très bien entretenu

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10

Adam

Oct 13, 2025

·

Stayed 3 nights

Clean and spacious rooms. While kept and maintained property. Rooms Cleaned daily. Free breakfast exceeded our expectations. Public transportation (train) steps from the properties front door. Many additional amenities within a short walking distance. For the cost, this was one of our better hotel stays over the past few years. We will be booking all future stays at this property!

2

Dave

Oct 16, 2025

·

Stayed 9 nights

The room was too hot , the air conditioner didnt work. Cleaning is NOT done till you ask, which no one tells you. Will not stay again after being our fav to stay.

10

John

Sep 28, 2024

·

Stayed 3 nights

I stay exclusively at this hotel every time I travel to Ottawa. Clean facilities, professional staff and many amenities make it the best in the city.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchenettes, and beds are generally comfortable for families and longer stays. Some guests report road or mechanical noise, aging sofa beds, or HVAC and water pressure quirks.

Related guest reviews

10

Chun Sing

Oct 3, 2025

·

Stayed 2 nights

Room is spacious and clean but the air conditioner is a little bit noisy .

6

Vernon

Jul 8, 2025

·

Stayed 1 night

The room needs to be set more better whoever did the design of the room needs to be replaced. The washroom should be redone with 2 sinks and a stand in shower and some kind

10

Useless

Apr 14, 2025

·

Stayed 1 night

fridge is loud. door is thin and has a gap from the floor. can hear sound from the hall. prefer to book when it is not busy. breakfast is good. staff is really friendly and helped me to change to a room that is not facing the street. room facing the street is thin and can hear cars. no slippers provided.

10

Lorne

Jan 2, 2026

·

Stayed 1 night

Clean and modern. Very nice. Not sure why it was called “airport” though… it would not be that close. Road noise was a bit heavy in the room but it calmed down overnight.

8

Brian

Oct 31, 2025

·

Stayed 1 night

Staff was friendly and approachable. A good spread for breakfast. Hotel was in a good location and easily accessible to down town. Could have used more water pressure in the shower, etc.. and the King size bed was starting to show its age.

10

Nadine

Oct 25, 2025

·

Stayed 1 night

The room was clean and spacious! Absolutely perfect!!

10

Jacqueline

Jul 23, 2025

·

Stayed 1 night

My favorite place to stay when visiting Ottawa. Rooms are spacious and the bed is comfortable. It's always quiet. Everything in the room is well thought out. Tons of plugs for our computers, phones and electronics. Coffee is good too.

8

Sonia

Nov 15, 2025

·

Stayed 1 night

Room was clean and spacious. The sofa bed was thin, but it was for my teen so he made do. Staff was friendly.

10

Aparna

Feb 16, 2026

·

Stayed 3 nights

Spacious room, great staff, reasonable price

4

Rich

Nov 16, 2025

·

Stayed 1 night

The room itself is nice, but room 618 has pipes running from some kind of unit on the roof through the cieling in that room. It was like trying to sleep with your head beside a constantly flushing toilet. It was very loud and relentless, even with earplugs in. It was 10:30pm when we got in the room and later when we realized this noise wasnt going to stop, so we didn't ask about a different room. The staff and other amenities were good

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and responsive, with smooth check in and attentive breakfast teams. Occasional complaints note a brusque check in interaction or slower housekeeping.

Related guest reviews

8

Kristen

Dec 28, 2025

·

Stayed 1 night

Nice young lady at check in. The room is very clean.

10

Kirstie

Aug 20, 2024

·

Stayed 3 nights

The staff were extremely helpful and friendly.

10

Michael

Sep 29, 2025

·

Stayed 1 night

Front desk staff was amazing and accommodating to all our needs just can’t say enough about the front desk staff - all of them were consistently helpful. Thank you!

10

Mohamed

Jul 29, 2025

·

Stayed 1 night

Great service, room condition prestine, front desk was exceptional (brings stuff you need to your room) personnel makes you feel the entire establishment is at your service alone

10

Jag

May 21, 2025

·

Stayed 12 nights

Excellent staff hospitality , appreciate the friendly staff everyday. Really makes you feel at home especially when travelling for business. Room always clean. Great spacious rooms . Comfortable beds.

8

Daniel

Dec 8, 2025

·

Stayed 1 night

It was great and friendly staff.

10

Tim

Nov 24, 2025

·

Stayed 4 nights

Great room. Responsive front desk staff.

10

Sarah

Nov 25, 2025

·

Stayed 2 nights

Very helpful front desk staff. Room was spacious, clean and well stocked. Clean and modern fitness room and laundry facilities. The staff at the breakfast bar were amazing. Constantly refilling and ensuring cleanliness. Loved the covered underground parking. Very close to lots of dining options. Great hotel and good value!

6

Donald

Jun 26, 2024

·

Stayed 6 nights

Hotel is great but needs some maintenance. Staff are super helpful and efficient. Housekeeping is slow.

10

Michael

Oct 13, 2024

·

Stayed 1 night

Concierge was excellent and accommodating- breakfast staff was immaculate, clean and organized - they all catered to all guests in a professional and timely manner - better service than most restaurants!!! Love this place - will be back again.

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Location

Convenient for the airport and next to transit, with shops and dining nearby; downtown is reachable by train or a short drive. Some note the area is less scenic and a few rooms get road noise.

Related guest reviews

10

Graham

Mar 25, 2025

·

Stayed 2 nights

The hotel was clean, quiet. Great breakfast. Right next door to transit rail station to head to parliament hill and downtown.

10

Lisa

Jul 19, 2025

·

Stayed 1 night

Excellent location, near airports and O train to the city is 1 minute walk next door. Takes 20 minutes to get downtown and an all day pass is $12. Excellent place for exploring the city and then coming back to unwind.

8

Marco

Jul 25, 2024

·

Stayed 1 night

The hotel was well located even if it is a drive to downtown. The staff was friendly and respectful. The room was very clean and the bed was comfortable.

8

Jody

Apr 10, 2024

·

Stayed 6 nights

It’s very convenient to the airport, but just in an uninteresting area…no landscaping, decor is a little tired.

10

Rodolfo

Sep 3, 2024

·

Stayed 6 nights

Good location

8

Balwantrai

May 3, 2024

·

Stayed 1 night

The location was OK.and easily accessible.

8

LADAN

Jun 7, 2024

·

Stayed 1 night

Bien,grand mais loin de la ville

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8

Richard Garry

Nov 1, 2025

·

Stayed 3 nights

Appreciated underground parking and visible security guard. Drugstore with small food selection as well as pharmacy, etc available all within five minutes. Gas station one block away and bus stop also close by. Easy access to/from airport.

10

Emily

Oct 31, 2025

·

Stayed 1 night

This was a great hotel! It was conveniently located next to the train system and we were able to easily travel downtown for dinner in the evening. Our room was spacious and the breakfast was great. The hotel was busy with a softball team and wedding but it was still very quiet.

10

Audrey

Jun 30, 2024

·

Stayed 1 night

Great hotel close to the airport!

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Dining

The included breakfast is frequently praised for taste and, at times, variety. Several reviews mention limited options on some days, crowding, or strict closing times.

Related guest reviews

10

James P

Aug 1, 2024

·

Stayed 2 nights

Breakfast was great and I loved that they used real plates and cutlery! Bravo! Staff we’re very friendly as well

10

Helen

Nov 19, 2024

·

Stayed 4 nights

The only thing I need to say is regrading the breakfast. I was quite disappointed. One of the reasons why i chose this hotel was because i read the reviews and it said that the breakfast was the best. Well, it was not the case at all. We stayed four nights and every single day they had scrambled eggs. No variety at all. The eggs were watery and tasted like they were made from powder. Other then that, the staff was friendly, the facility was clean. The gym needs more equipment

10

Vitor

Mar 9, 2025

·

Stayed 1 night

Staff were very friendly and courteous. Breakfast was delicious.

10

Jo-Anne

Sep 22, 2025

·

Stayed 1 night

The property was very clean inside and outside the hotel. Our room on the 6th floor was great! Nice big room and the bed was very comfortable. The only negative comment I can leave would be the shower head wasn't the best. The shower had hot water and body supplies, shampoo, conditioner along with body wash which was amazing! I would stay at this hotel again. The breakfast buffet had a great variety of food, you wouldn't leave hungry at all. Thanks for the great stay!

10

Jaspreet

Nov 28, 2025

·

Stayed 1 night

Great hotel! Nice rooms, great breakfast.

10

Iro

Sep 22, 2025

·

Stayed 1 night

Really nice experience. We only stayed for one night but we really enjoyed our stay. Our room was spacious, clean and comfortable. The breakfast was awesome with a lot of options. An overall nice experience!

10

Lina

Apr 25, 2025

·

Stayed 3 nights

Le divan lit pas terrible car il etais tres mou et on resentais les spring dedans. Dejeuner tres bon mais il faut vraiment arr8ver avant la fermeture car sil ferme a 9h30 les portes.sw ferme vraiment a cette heure la et nous ne pouvons plus rien avoir. La piscine est bien pas trop chaude pasntrop froide

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6

Wai Kin

Dec 27, 2025

·

Stayed 2 nights

The room was clean and the relatively spacious. The kitchenette was very useful. However, the breakfast was a bit lacking. The food was a bit salty overall.

10

Adam

Oct 13, 2025

·

Stayed 3 nights

Clean and spacious rooms. While kept and maintained property. Rooms Cleaned daily. Free breakfast exceeded our expectations. Public transportation (train) steps from the properties front door. Many additional amenities within a short walking distance. For the cost, this was one of our better hotel stays over the past few years. We will be booking all future stays at this property!

8

John

Nov 21, 2025

·

Stayed 2 nights

Good buffet breakfast. Good parking right in front of lobby

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $133	2 $258	3 $314	4 $313	5 $253	6 $286	7 $273
8 $132	9 $171	10 $206	11 $178	12 $227	13 $197	14 $198
15 $156	16 $176	17 $216	18 $168	19 $231	20 $300	21 $293
22 $162	23 $180	24 $222	25 $238	26 $205	27 $197	28 $197
29 $138	30 $188

Su	Mo	Tu	We	Th	Fr	Sa
		1 $204	2 $214	3 $197	4 $220	5 $236
6 $125	7 $171	8 $197	9 $229	10 $171	11 $228	12 $234
13 $129	14 $144	15 $167	16 $168	17 $152	18 $168	19 $245
20 $130	21 $145	22 $168	23 $152	24 $152	25 $145	26 $260
27 $154	28 $175	29 $206	30 $244	31 $168

Residence Inn by Marriott Ottawa Airport

Prices for Residence Inn by Marriott Ottawa Airport

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, City View

Studio, 1 King Bed with Sofa Bed, City View

Guest reviews of Residence Inn by Marriott Ottawa Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Ottawa Airport

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