The North Hill Hotel, Colchester

Room was clean huge and friendly staff

Gaining entry and checking in eas was more complicated than it needed to be. The walls in my bedroom were paper thin and I could here absolutely every thing from the room next door, the squeak in the mattress everyone the occupant turned over, the headboard banging against the wall, every movement that was made. To top it off I was looking forward to eating in the property only to discover that the chef had gone AWOL. The best thing about my stay was I was only there for 1 night

The property has changed hands quite recently and many of the features mentioned in older reviews are no longer available. The hotel was rated as "Wonderful". It's ok at best. Everything feels rationed eg we were asked if we'd like one slice of toast or two. There was only one biscuit in the room . The rest were locked up and unavailable without management authorisation. The hotel's own website is wildly inaccurate - it claims sea views, a pool and gymn at a hotel in Colchester - many miles from the coast with no leisure facilities. The staff tried really hard to make our stay better but too many hospitality basics were missing

Really nice hotel - cozy comfortable room. However, the website says sea views, outdoor pool, spa, mini bar and dressing gowns. Not sure where they were hiding but didn’t find any of them.

All the staff we saw were warm and friendly and very efficient. Unfortunately the shower wouldn't get hot.