Name: CHN Hotel Monterrey Santa Fe
Address: Zacatepec No. 100 Col. Valle Morelos, Monterrey, Nuevo León, Mexico, Monterrey, Nuevo León, Mexico
Rating: 7.18

Guest reviews

7.2

Good

Based on 659 verified reviews

Who stays here?

Business

42%

Couple

26%

Family

16%

Group

10%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At CHN Hotel Monterrey Santa Fe, guests highlight very low prices, attentive staff, and a convenient base near transit and clinics, while repeatedly noting aging facilities and uneven housekeeping that can undermine comfort, perceived value, and overall reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

GUSTAVO

Dec 27, 2025

·

Stayed 5 nights

Well the room is not in very good condition, but you getwhat you pay for.

10

Sorache

Aug 23, 2025

·

Stayed 4 nights

Every good treatment

6

Patricia

Jun 22, 2025

·

Stayed 3 nights

The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.

10

Ana

Jun 16, 2025

·

Stayed 1 night

n/a

8

Blanca

May 30, 2025

·

Stayed 1 night

Not what I expected. Old furniture and old building. Bathroom had mold all over, no hot water.

Zacatepec No. 100 Col. Valle Morelos, Monterrey, Nuevo León, Mexico

Location

With a stay at CHN Hotel Monterrey Santa Fe in Monterrey (Valle de Morelos), you'll be steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25. This hotel is 2.7 mi (4.3 km) from Autonomous University of Nuevo León and 2.8 mi (4.5 km) from Walmart Park.

Gran Parque Libertad(0.1 miles)

Foliatti Casino(0.9 miles)

IMSS - Unidad Médica de Alta Especialidad No. 25(1.2 miles)

ISSSTE Regional Hospital(1.9 miles)

UMAE Hospital of Cardiology(2.1 miles)

UANL School of Medicine(2.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited.

Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee of approximately MXN 110 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 6:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

The hotel is located in Monterrey (Valle de Morelos), just steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25. It is approximately 2.7 miles from the Autonomous University of Nuevo León and 2.8 miles from Walmart Park.

Children are allowed at the property, and there is no minimum age requirement for children to stay for free.

The property offers rollaway beds for a fee of MXN 100 per night, and advance request or confirmation is required.

CHN Hotel Monterrey Santa Fe

Amenities

Property description

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Guest reviews