Is parking available at the property?

Free valet parking is available on-site, and self-parking is also free. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfast is available for a fee, served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed at the property, with a maximum fee of CNY 500 per accommodation plus a one-time cleaning fee of CNY 500. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of CNY 600 per vehicle (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features a stair-free path to the entrance, wheelchair-accessible public washrooms, and limited wheelchair access throughout. Elevators are available for ease of movement.

Where is the property located in relation to key landmarks?

The hotel is located in Nanshan, Shenzhen, just steps from the Sea World Culture and Art Center and 10 minutes on foot from Shekou Ferry Terminal. It is approximately 3.9 miles from Shenzhen Bay Port and 4.9 miles from Shenzhen Bay Sports Center.

Does the property have a swimming pool?

Yes, there are 2 outdoor pools available, with access from 6:00 AM to 10:00 PM. The seasonal pool is open from April to October.

What are the policies for guests staying with children?

Children 5 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers amenities suitable for children.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 268 per stay. Availability is limited and requires advance request or confirmation.

Hilton Shenzhen Shekou Nanhai Hotel

Average nightly price at Hilton Shenzhen Shekou Nanhai by month, last 12 months (USD)
Month	Average price
January	$156
February	$140
March	$166
April	$154
May	$141
June	$129
July	$128
August	$148
September	$132
October	$130
November	$152
December	$134

What guests think

At Hilton Shenzhen Shekou Nanhai, travellers consistently praise the friendly, professional staff, convenient seaside location near Sea World and K11, and spacious rooms with views, while noting confusion between the two wings and some dated areas in Nanhai Wing.

Facilities like the pools and gym are appreciated, though several guests mention seasonal closures and swimming-cap rules. Breakfast earns frequent praise for variety and quality, while some report a disappointing bar, limited executive lounge offerings, or pricey options at times. A few reviews note language barriers in the Nanhai wing and poor service at the Chinese restaurant. Expect a well-located, comfortable stay with attentive service and a few operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and gym are generally well regarded, with indoor and outdoor options and scenic settings. Several reviews cite drawbacks such as seasonal pool closures, swimming-cap requirements, lane-only access, confusing two-wing layout, and a disappointing bar or cramped changing areas.

Related guest reviews

10

Yuk Ming

Jul 6, 2023

·

Stayed 1 night

Check in was on a week day, it was smooth and late check out was offered. Aileen at front desk was very helpful and attentive. The room was a truely 5 star standard. We love the swimming pool whichbis facing the sea. The hotel is next to a trendy cultural Center, about 5-10min walk to metro, suitable for vacation or staycation.

6

BYUNG HO

Sep 27, 2024

·

Stayed 1 night

Good neighbors (a lot to see nearby Shekou area) and good swimming pool (outside & indoor) & fitness room. However the Executive lounge has nothing to special, nothing to enjoy - very poor food & beverage.

10

Maria

Jun 10, 2024

·

Stayed 2 nights

Modern facilities indoors

8

WEE HAN

Aug 8, 2023

·

Stayed 1 night

There are 2 tower in this hotel, so hotel guest need to be informed ahead so as not to go to the wrong tower.

8

DANIEL

Aug 9, 2023

·

Stayed 3 nights

Managers au top, professionels et efficace mais les collaborateurs sont tres en dessous d'un 5 etoiles au sujet de l'efficacité et de la comprehension. Ils sont gentils et à l'ecoute mais semble depassés par le moindre probleme. La piscine d'aspect irreprochable est cependant mediocre avec une profondeur de 1m a 1.50m seulement. La resultante etant une temeprature d el'eau anormale aux alentours de 35 degres.

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10

wai man Jacky

Sep 28, 2023

·

Stayed 3 nights

stay for 3 nights , one night in main block , 2 days in south wing suite. Very comfortable environment and good location from sea world and MTR. Staff are polite and friendly. Breakfast is good. Swimming pool and gym room in south wing is very nice . Will come back again.

8

SAI WANG

Nov 26, 2023

·

Stayed 2 nights

The suite was nice and the staff was friendly. Breakfast is amazing and can’t miss. The bar EDEN though, is very disappointing and totally not worth visiting. Outdoor pool is not heated and is 2m deep throughout. Swimming cap is required. Access via a very cramped, damp changing room.

10

STEPHEN

Oct 11, 2025

·

Stayed 7 nights

Great views and daily cleaning service executive lunch lounge is also a good perk.

6

Mark

Nov 5, 2025

·

Stayed 3 nights

The most confusing hotel as it is split into two distinct campuses with different services and options across a road from each other. You need to take a shuttle cart to get between them. It just needs completely splitting as calling it one hotel makes it worse and more confusing. The outdoor pool was closed 'because it is winter'. It was 28C and very humid. The answer... you can use the indoor pool. But can you find it in the other hotel? You can use the other outdoor pool, but you can only do lanes (it's part of the gym) and do you have a swimming cap in your bag as that is mandatory? The kids were disappointed as it is sold as a 'resort hotel'. It isn't anything of the sort. The gym facilities are good but they're mainly sold to the local community and the changing facilities are sooooo confusing. We arrived early afternoon. Can you get food? Anywhere? All eateries are closed but you can walk to the 'other hotel' and get food there. This is supposedly a 5 star hotel. There's no food and no leisure pool. The grounds were completely taken over by weddings so you couldn't use those either... thank goodness for being positioned between the new K11 shopping development and the Seaworld area (not a theme park). Both 10 minutes walk away and with far better options to eat and drink. The Hilton was a let down if I'm honest. There were nice (ageing) rooms. A few blocked drains and a stupid organisation of 'wings' which are separate hotels aside, the place is OK. But not great.

8

KUEN KUEN

Aug 30, 2024

·

Stayed 2 nights

酒店分為南海翼及望海翼兩部份, 我住南海翼, 離主樓有點路程, 步行約5分鐘, 如果有行李可以坐酒店的高球車到達。南海翼感覺較舊, 有食肆, 有健身室, 有室外泳池(略細及深水), 有室外的兒童遊樂場等。我比較喜歡望海翼的室外大泳池, 有深淺水位置, 有風景。室內泳池及健身房在同三樓, 室內泳池較密封, 有點侷促。健身房比較好, 在三樓, 可以有池景, 海景, 視野很好。我喜歡路跑, 酒店外是海旁長堤, 可以跑到3K以外, 可以沿海旁跑, 可以在緩跑徑上跑. 不易迷路, 酒店旁有文化藝銜中心, 可以在室外向海的茶座欣賞海景。酒店對面是海上世界, 有很多食肆, 很多選擇。但酒店離海上世界站有點遠, 如果有行李, 會有點累。

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Cleanliness

Many guests describe rooms as very clean with diligent housekeeping. Others point out ageing or maintenance issues in places, such as worn bathrooms, blocked drains, or fixtures needing refurbishment.

Related guest reviews

10

Benjamin

Nov 18, 2024

·

Stayed 2 nights

Very clean and nice

8

LOGISTICS

Sep 6, 2024

·

Stayed 4 nights

편의 시설은 좋은데 동선이 좀 불편하고 방이 깔끔하지만 구조가 이상하고 낡았음.

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6

Erik Joannes

Feb 2, 2025

·

Stayed 6 nights

Great location close to Sea World, but the hotel service is so so. The balcony is in the shadow most of the day and lacks comfortable seating. The hotel lacks choice in the room service menu and watching movies on the tv was disabled and hotel staff didn’t fix it despite repeated requests. Furthermore something in the room was bleeping all the time: probably the hotel doesn’t replace the battery in the fire alarm in time.

4

Emir

Sep 1, 2025

·

Stayed 5 nights

Eski binada kalıyorsanız çok kötü olabilir. Personel harika ve yardımsever.

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10

Konstantina

Aug 27, 2025

·

Stayed 2 nights

Stunning facility! Can't wait to go back. Modern design combining traditional elements, spacious lobby, spacious room, super clean, great food and very kind and professional staff!

10

WONWOO

Dec 15, 2025

·

Stayed 3 nights

직원분들 너무 친절하시고 좋았습니다. 객실도 깨끗하게 청소되어있고, 메이드 분들도 편안하게 해주셔서 매우 만족합니다! 위치도 너무좋았어요. 다음에 선전에 다시 온다면 무조건 여기서 다시 숙박할 생각입니다.

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10

Man Choi

May 3, 2025

·

Stayed 2 nights

This hotel has 2 wings, I booked a suite with sea view at Nanhai Wing for 2 nights, although this side is a bit old, but you can feel the vacation vibe. I was warmly welcomed by the receptionist at Wanghai Wing and the check-in process was smooth. The room is spacious and comfortable but the floor and the wall better need some refurbishment. We came here for anniversary celebration, we appreciated with the hotel’s special arrangement, very nice decorations on bed and the amenities. Checked out was efficient and the receptionist did ask our overall experience of stay. Will definitely come back if there’s a chance.

8

PUI YEE Pauline

May 16, 2024

·

Stayed 1 night

職員有禮貌. 酒店離地鐵站A有一段距離. 地鐵站A出口是海上世界, 很多餐廳選擇, 廣場很有氣氛. 酒店早餐食物都很好. 房間訂了海景房, 大窗望出去是帆船會及大海, 非常舒服. 但房間的裝修手工比較馬虎. 厠所有些地方已經破爛. 裝飾有些老舊.

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10

STEPHEN

Oct 11, 2025

·

Stayed 7 nights

Great views and daily cleaning service executive lunch lounge is also a good perk.

6

Mark

Nov 5, 2025

·

Stayed 3 nights

The most confusing hotel as it is split into two distinct campuses with different services and options across a road from each other. You need to take a shuttle cart to get between them. It just needs completely splitting as calling it one hotel makes it worse and more confusing. The outdoor pool was closed 'because it is winter'. It was 28C and very humid. The answer... you can use the indoor pool. But can you find it in the other hotel? You can use the other outdoor pool, but you can only do lanes (it's part of the gym) and do you have a swimming cap in your bag as that is mandatory? The kids were disappointed as it is sold as a 'resort hotel'. It isn't anything of the sort. The gym facilities are good but they're mainly sold to the local community and the changing facilities are sooooo confusing. We arrived early afternoon. Can you get food? Anywhere? All eateries are closed but you can walk to the 'other hotel' and get food there. This is supposedly a 5 star hotel. There's no food and no leisure pool. The grounds were completely taken over by weddings so you couldn't use those either... thank goodness for being positioned between the new K11 shopping development and the Seaworld area (not a theme park). Both 10 minutes walk away and with far better options to eat and drink. The Hilton was a let down if I'm honest. There were nice (ageing) rooms. A few blocked drains and a stupid organisation of 'wings' which are separate hotels aside, the place is OK. But not great.

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Rooms

Rooms are widely praised as spacious and comfortable, many with sea views or balconies. Some units, especially in the Nanhai Wing, feel dated or have layout/view limitations, TV or entertainment issues, or balconies without furniture.

Related guest reviews

8

LOGISTICS

Sep 6, 2024

·

Stayed 4 nights

편의 시설은 좋은데 동선이 좀 불편하고 방이 깔끔하지만 구조가 이상하고 낡았음.

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6

Erik Joannes

Feb 2, 2025

·

Stayed 6 nights

Great location close to Sea World, but the hotel service is so so. The balcony is in the shadow most of the day and lacks comfortable seating. The hotel lacks choice in the room service menu and watching movies on the tv was disabled and hotel staff didn’t fix it despite repeated requests. Furthermore something in the room was bleeping all the time: probably the hotel doesn’t replace the battery in the fire alarm in time.

10

Amanda

Dec 17, 2024

·

Stayed 3 nights

Gorgeous property. Amazing lobby and restaurants. Loved the room, but if I booked again, I would request a room on a higher floor as our view was not that great.

4

Emir

Sep 1, 2025

·

Stayed 5 nights

Eski binada kalıyorsanız çok kötü olabilir. Personel harika ve yardımsever.

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10

Konstantina

Aug 27, 2025

·

Stayed 2 nights

Stunning facility! Can't wait to go back. Modern design combining traditional elements, spacious lobby, spacious room, super clean, great food and very kind and professional staff!

10

YAO

Apr 28, 2025

·

Stayed 1 night

I really enjoyed the hotel. Great location! Best service. Nice rooms with beautiful views and helpful staff!

10

Jifei

Jul 18, 2023

·

Stayed 1 night

Room is spacious and comfortable. Cafe is amazing.

10

Sau Lin Shirley

Jun 15, 2025

·

Stayed 1 night

周圍環境很好，房間很大，近海上世界，離地鐵都近，行路約10分鐘

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10

STEPHEN

Oct 11, 2025

·

Stayed 7 nights

Great views and daily cleaning service executive lunch lounge is also a good perk.

10

Thomas

Oct 30, 2025

·

Stayed 2 nights

Fin utsikt men lite slitet. En balkong utan möbler.

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Service

Service is frequently lauded as friendly, professional, and attentive, with smooth check-in/out and thoughtful touches like special arrangements and port/ferry transfers. Downsides include poor service reported at the Chinese restaurant, language barriers in the Nanhai Wing, and an occasional deposit delay.

Related guest reviews

10

MEI LING

Apr 29, 2025

·

Stayed 3 nights

My stay at the hotel over the past few days has been exceptional. The hardware—from the room amenities to the leisure facilities—is truly top-tier in quality. What impressed me most, however, was the thoughtful service, especially the customized room service tailored to my personal requests. The dedicated car transfer to Shekou Port was another outstanding touch! Their professionalism and attention to details are precisely why I’ll choose your hotel again in the future.

10

SOW

May 21, 2025

·

Stayed 1 night

登記入住職員留意到我的生日，特別準備了生日蛋糕，非常貼心。另外當晚，外面的露台因春天潮濕出現了一些小昆蟲，請職員處理後，他們給予親切的慰問，而且馬上作出安排，甚至登記離開時，職員都親自跟我們在一次對昨天的事情抱歉。感覺他們有非常好的溝通。酒店內環境很好，因為全年兩間酒店，變相可以使用泳池及健身室的選擇更多，他們也表示歡迎，整體居住感覺良好，是鬧市中一個良好的度假地方。

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10

Josung

Jan 26, 2026

·

Stayed 3 nights

모든 직원이 친절하며, 어려운 요청에도 적극적으로 도와주셨습니다.

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10

Wen Sheng

Aug 31, 2024

·

Stayed 1 night

This hotel receptionist service impressed me greatly! I arrived early morning in Hong Kong, so I arranged the first ferry to Shekou Terminal. From their shuttle bus pickup service to reception check in, their service was smooth and exceptional! The guest room I booked was clean and nice with great view. My stay was perfect with great sleep after overnight flight in the hotel. On my check out day, the same receptionist also helped me with luggage arrangement very well. I will definitely come back to stay again. Really appreciate their great service!

10

STEPHEN

Mar 2, 2024

·

Stayed 8 nights

The property was relatively new with nice clean and well maintained rooms. Breakfast was excellent. The location quite close to Seaworld was good. My only comment would be that the staff at the Nanhai wing spoke little English and i had to ask at the Waghai wing reception to solve my request.

6

Mamadou Moustapha

Oct 5, 2023

·

Stayed 2 nights

I have not received my deposit back yet it’s been more than 2 weeks

2

André

Dec 24, 2025

·

Stayed 7 nights

中餐廳服務很差

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2

André

Dec 20, 2025

·

Stayed 2 nights

不像星級酒店該有的服務，尤其是隨軒中餐廳，糟糕透了

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10

WONWOO

Dec 15, 2025

·

Stayed 3 nights

직원분들 너무 친절하시고 좋았습니다. 객실도 깨끗하게 청소되어있고, 메이드 분들도 편안하게 해주셔서 매우 만족합니다! 위치도 너무좋았어요. 다음에 선전에 다시 온다면 무조건 여기서 다시 숙박할 생각입니다.

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10

sebastien

Nov 13, 2025

·

Stayed 1 night

Bon service, facilité pour modifier ma reservation

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Location

Highly convenient location near Sea World, K11 and the waterfront, with pleasant walking and running paths and easy access to metro within about 10 minutes. Some note longer walks, confusing wing signage for taxis, or heavy scooter traffic.

Related guest reviews

10

Amoldeep

May 4, 2024

·

Stayed 1 night

Nice location walking distance to sea world Shopping centre

10

Dinara

Mar 29, 2024

·

Stayed 1 night

Great location.Nice comfortable rooms with a beautiful view. Delicious breakfast. Hope to be back soon.

10

Yuk Ming

Jul 6, 2023

·

Stayed 1 night

Check in was on a week day, it was smooth and late check out was offered. Aileen at front desk was very helpful and attentive. The room was a truely 5 star standard. We love the swimming pool whichbis facing the sea. The hotel is next to a trendy cultural Center, about 5-10min walk to metro, suitable for vacation or staycation.

8

Liselotte

Oct 22, 2025

·

Stayed 3 nights

Dejligt område med god mulighed for gå og løbeture.

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8

STEPHEN

Dec 20, 2024

·

Stayed 10 nights

The room was excellent value, clean, large, and balcony with sea views. Breakfast was great. Staff happy and friendly. On the downside few staff spoke English. I was staying in the Nanhai wing of the Hilton around 750 metres from the main Wanghai wing. However there was no signage to enable taxi's to find the Nanhai wing and more confusing the only signage at the Wanghai wing said Hilton Nanhai

8

Kuan Yee

Dec 3, 2023

·

Stayed 2 nights

Convenient location by the bay park and sea world entertainment area.

10

YAO

Nov 29, 2024

·

Stayed 4 nights

Always pleasant staying in this hotel. Full service! Great location! Right on the ocean. Beautiful view.

10

Sau Lin Shirley

Jun 15, 2025

·

Stayed 1 night

周圍環境很好，房間很大，近海上世界，離地鐵都近，行路約10分鐘

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10

MANFAI

May 19, 2025

·

Stayed 5 nights

Great location

8

Alejandro

Oct 27, 2025

·

Stayed 4 nights

I picked this hotel because its proximity to Sea World, however walking around Shekou has become impossible! You need a helmet to protect your head from so many electric scooters

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Dining

Breakfast receives repeated praise for quality and variety, and several guests enjoyed the on-site dining. Criticisms include poor service in the Chinese restaurant, a disappointing bar, limited room-service choice or higher prices, and a modest executive lounge.

Related guest reviews

10

Dinara

Mar 29, 2024

·

Stayed 1 night

Great location.Nice comfortable rooms with a beautiful view. Delicious breakfast. Hope to be back soon.

6

Erik Joannes

Feb 2, 2025

·

Stayed 6 nights

Great location close to Sea World, but the hotel service is so so. The balcony is in the shadow most of the day and lacks comfortable seating. The hotel lacks choice in the room service menu and watching movies on the tv was disabled and hotel staff didn’t fix it despite repeated requests. Furthermore something in the room was bleeping all the time: probably the hotel doesn’t replace the battery in the fire alarm in time.

6

BYUNG HO

Sep 27, 2024

·

Stayed 1 night

Good neighbors (a lot to see nearby Shekou area) and good swimming pool (outside & indoor) & fitness room. However the Executive lounge has nothing to special, nothing to enjoy - very poor food & beverage.

2

André

Dec 24, 2025

·

Stayed 7 nights

中餐廳服務很差

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10

Yihui

May 25, 2023

·

Stayed 1 night

We were given a room upgrade from a standard room to a suite. The suite was spacious and clean. Had a good time staying at this hotel. Hotel staff were attentative and professional. However, dinining options were quite pricey.

2

André

Dec 20, 2025

·

Stayed 2 nights

不像星級酒店該有的服務，尤其是隨軒中餐廳，糟糕透了

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10

glauco

Apr 17, 2024

·

Stayed 2 nights

Hotel incrível, excelente café da manhã. Excelente academia, vista sensacional. Voltarei sempre.

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10

JUAN

Sep 12, 2024

·

Stayed 2 nights

The breakfast buffet was excellent has a lot of variety

8

SAI WANG

Nov 26, 2023

·

Stayed 2 nights

The suite was nice and the staff was friendly. Breakfast is amazing and can’t miss. The bar EDEN though, is very disappointing and totally not worth visiting. Outdoor pool is not heated and is 2m deep throughout. Swimming cap is required. Access via a very cramped, damp changing room.

8

PUI YEE Pauline

May 16, 2024

·

Stayed 1 night

職員有禮貌. 酒店離地鐵站A有一段距離. 地鐵站A出口是海上世界, 很多餐廳選擇, 廣場很有氣氛. 酒店早餐食物都很好. 房間訂了海景房, 大窗望出去是帆船會及大海, 非常舒服. 但房間的裝修手工比較馬虎. 厠所有些地方已經破爛. 裝飾有些老舊.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $195	3 $185
4 $165	5 $160	6 $137	7 $124	8 $137	9 $137	10 $149
11 $130	12 $279	13 $489	14 $211	15 $161	16 $168	17 $178
18 $162	19 $182	20 $190	21 $189	22 $161	23 $161	24 $161
25 $139	26 $139	27 $261	28 $278	29 $161	30 $178	31 $210

Hilton Shenzhen Shekou Nanhai

Prices for Hilton Shenzhen Shekou Nanhai

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Twin Deluxe Room Nanhai Wing

Two Bedroom Penthouse Nanhai Wing

King One Bedroom Hillside Suite Nanhai Wing

King One Bedroom Garden Apartment Nanhai Wing

King Deluxe One Bedroom Suite Wanghai Wing

King Presidential Suite

Twin Deluxe Room Wanghai Wing

King One Bedroom Seaside Suite Nanhai Wing

King Accessible Guest Room Wanghai Wing

Twin One Bedroom Garden Apartment Nanhai Wing

Suite, 1 King Bed (Garden)

King Premium Room Nanhai Wing

King Guest Room Wanghai Wing

King One Bedroom Suite Nanhai Wing

Twin Executive Sea View Wanghai Wing

King Executive Sea View Wanghai Wing

King Accessible Guest Room Nanhai Wing

King Guest Room Nanhai Wing

King Executive Room Wanghai Wing

Twin Executive Room Wanghai Wing

Twin Guest Room Nanhai Wing

King Executive Corner with Balcony Withanghai Withing

Twin Guest Room Wanghai Wing

King Deluxe Room Wanghai Wing

Guest reviews of Hilton Shenzhen Shekou Nanhai

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Shenzhen Shekou Nanhai

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $138	25 $152	26 $162
27 $138	28 $138	29 $138	30 $140