Is parking available at the hotel?

Self parking is available on-site, subject to charges. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately SAR 50 for adults and SAR 25 for children.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in Makkah (Al Aziziyah), within a 10-minute drive of the Great Mosque of Makkah and Kaaba. It is approximately 4.3 miles from The Clock Towers and 1.6 miles from Sheikh Abdul Aziz Ibn Baz Mosque.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Elaf Bakkah Hotel in Makkah

Average nightly price at Elaf Bakkah Hotel by month, last 12 months (USD)
Month	Average price
January	$52
February	$63
March	$110
April	$45
May	$178
June	$69
July	$39
August	$36
September	$39
October	$38
November	$53
December	$54

What guests think

Elaf Bakkah Hotel earns frequent praise for quick bus access to Al Haram and generally friendly staff, while reviews also mention crowded surroundings and shuttle limitations during peak periods such as Ramadan and Eid.

Cleanliness feedback is mixed, ranging from spotless rooms to complaints about dirty or aging carpets, odors, clogged drains, insects, and skipped or delayed housekeeping. Rooms are small and dated, with limited temperature control, occasional road noise, and repeatedly poor in‑room Wi‑Fi. Breakfast and buffet options draw both compliments for variety and criticism for limited choices and hygiene. Expect a value stay prioritizing bus access over luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Public buses and shuttle access to the Haram are a key convenience, often frequent and 24/7, but several reviews report long waits, crowding, paid or suspended service during Ramadan/Eid, and inconsistent availability.

Related guest reviews

8

Mohamed S

Jul 22, 2023

·

Stayed 2 nights

Better rates with 24/7 free access to haram

6

Mohammad

Mar 27, 2023

·

Stayed 5 nights

The price was excellent. Please keep your expectations very low. The rooms need updating and cleaning. Transportation by bus takes about 2 minutes. If your a couple or single, worth the savings as bus is very inconvenient. You end up waiting 20-30 minutes. If you have kids, stay away!

8

MUHAMMAD

May 20, 2024

·

Stayed 3 nights

Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab.

10

Mohammad

Jun 30, 2025

·

Stayed 3 nights

Excellent Property!! Bus Services to Haram As Well Organized In Timely Manner.

10

Azouigui

Sep 25, 2025

·

Stayed 3 nights

Very good hotel with bus station right below

10

Dalia

Jan 13, 2024

·

Stayed 3 nights

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

2

Fadilat

Apr 2, 2025

·

Stayed 6 nights

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

8

Iqbal

Mar 2, 2023

·

Stayed 1 night

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

10

Waleed

Mar 24, 2025

·

Stayed 5 nights

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Agus

Apr 24, 2023

·

Stayed 4 nights

During Ramadan, the shuttle bus to Haram pays 8.5 sar. during Eid, there is no shuttle bus, if you want to go to the Haram you can use a taxi. the shuttle bus is available again on the third day of eid

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Cleanliness

Cleanliness is inconsistent: some guests found rooms very clean, while others cite dirty or aging carpets, odors, clogged drains or leaks, insects, and housekeeping that skips or delays cleaning.

Related guest reviews

6

Mohammad

Mar 18, 2023

·

Stayed 3 nights

Overall not bad Hotel getting old Staff cooperative Cleanliness is major issue Food is reasonable

10

Azouigui

Sep 29, 2025

·

Stayed 2 nights

Très beau hôtel, personnel adorable, propreté irréprochable, très bien placé avec des commerces a proximité et l'arrêt de bus juste devant pour aller a la mosquée Al Haram... Rien a dire!

2

Rafat

Jan 9, 2026

·

Stayed 5 nights

Rooms not serviced. Multiple issues

8

Kazim

Feb 3, 2026

·

Stayed 4 nights

The washroom drain was clogged all the time.

6

Husna

Jan 1, 2024

·

Stayed 3 nights

This place is okay if u don’t care about hygiene. I mean the bathroom was not clean at all. We were there for umrah so we were okay with whatever we got. But the bathroom shower was so dirty and all the water leaked out of the shower since there’s no door. the hotel walls are thin so it’s noisy. I don’t recommend this if you’re going with family. Not a good quality hotel. The location is okay as it’s a 10 minute drive to masjid al haram.

2

Rubel

Mar 24, 2025

·

Stayed 6 nights

The sink was linking, found bedbugs well as I have proof and evidence, I had stay outside the room for a day to get another room. House keeping always delayed the service for cleaning the room I had to call multiple times each day..

10

Samir

Oct 31, 2025

·

Stayed 1 night

The room was spotless and the staff was very helpful.

8

Naseer

Jan 17, 2026

·

Stayed 7 nights

Carpets are becoming dirty and old. Transportation is also getting tough due to bad planning. Buses runs empty and not stop to carry thousands of passengers.

10

Selim

Feb 3, 2026

·

Stayed 5 nights

konum ve otopark güzel. temizlik biraz zayıf

6

Naseer

Jan 17, 2026

·

Stayed 3 nights

Carpets need deep cleaning.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and dated, with limited temperature control, creaky mattresses, occasional road noise, and repeatedly poor in‑room Wi‑Fi.

Related guest reviews

8

Noureddine

Feb 10, 2024

·

Stayed 7 nights

ottima l'unico sgravio è il WiFi non prende bene

8

Mubeen

Sep 13, 2025

·

Stayed 1 night

Everything good except the internet. Very bad internet service.

6

Mehboobkhan

Jan 17, 2025

·

Stayed 9 nights

The hotel is nice but the reception staff is not at all good . The bell boys are very helpful thpugh. However there is no room service. We asked for it several times but didn’t get kt . I asked fresh towel in the morning and after repeated reminders phone calls and 3 visits to the reception i got it late after 10 pm. The room was no e but the mattresses were bad and creaking There were even coalroaches in the room.

8

Muhammad

Feb 14, 2025

·

Stayed 7 nights

too much AC, not in renter’s control. You have to go to reception to have someone set it at different temperature.

8

Abdulghani

Nov 16, 2023

·

Stayed 1 night

Clean and friendly Staff It is one the best around that area It’s like the other hotels in Mecca rooms are small and not too comfy

6

Mohsen

Dec 24, 2022

·

Stayed 1 night

location is good. it has very bad breakfast. almost nothing and very dirty tables wifi quality was also very bad

8

Ludi

Nov 1, 2023

·

Stayed 4 nights

Hotel rooms not spacious enough but manageable

6

Harrison

Feb 18, 2023

·

Stayed 1 night

Location is great. Staff are nice and helpful. Property condition needs some upgrade. Examples : AC temperature thermostat control is not is not automatic. Furniture is low quality.

6

Serap

Feb 7, 2026

·

Stayed 8 nights

Oda fena değildi. Fakat aşırı yol gürültüsü vardı

8

Abdulghani

Aug 5, 2023

·

It’s good so far nice staff very clean only thing is rooms are not large enough for family’s

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful staff, but recurring complaints include rude or unresponsive reception and poor follow‑up on requests, with some rooms not serviced during stays.

Related guest reviews

10

Shakir

Aug 9, 2024

·

Stayed 5 nights

Excellent transport facilities to the haram. Staff were friendly and helpful. Area was convenient and safe

10

Muhammad

Nov 5, 2025

·

Stayed 1 night

The staff are very good and welcome

10

Diana

Nov 28, 2025

·

Stayed 3 nights

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

8

Nasreen

Nov 13, 2025

·

Stayed 3 nights

stay was good.24/7 bus service but house keeping is very bad,i had 3 nights stay cleaned not even once.

6

Mohammad

Sep 17, 2024

·

Stayed 2 nights

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

10

Ayishatu

Apr 14, 2025

·

Stayed 27 nights

Alhamdu Lillah I was very happy and satisfied with the service. My room was always clean, I was in room 0124, but I forgot to ask the name of the housekeeper, but he ensured I always had my needs. And the staff was great as well. I really appreciated and thanked the workers/staff members. In sha Allah I wish to come back again.

2

Wassef

Oct 30, 2024

·

Stayed 1 night

Some employee opened the door at us in the middle of the night without calling in advance and without even knocking on the door. Then later that night the receptionist who failed to check me in in a clean room, came knocking at my door with a security guy saying I didn't go back to him after checking in.

2

Fadilat

Apr 2, 2025

·

Stayed 6 nights

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

10

Gazi

Mar 10, 2025

·

Stayed 2 nights

We enjoyed our stay at the Hotel. The staff are very cordial and friendly. We like to stay again in future.

6

Saleem

Mar 30, 2023

·

Stayed 3 nights

Below average staff services despite being called again & again even to fix locker or to bring towels in the room. The towel hanging hook fell off on my right foot thumb & caused serious injury but stuff was not even apologetic at all.They didnt even fix the hook during my entire stay...throughly disappointing...

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AI-generated summary based on recent guest reviews

Location

Convenient for Umrah with a bus stop outside enabling quick access to the Haram and shops nearby, but the area is crowded with traffic, not walkable to the mosque, and some note limited nearby dining.

Related guest reviews

10

Sajad

Dec 24, 2024

·

Stayed 4 nights

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

Mar 9, 2023

·

Stayed 5 nights

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Mohammad

Sep 17, 2024

·

Stayed 2 nights

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

8

Adedayo

Dec 16, 2024

·

Stayed 3 nights

The property is easily accessible

8

LAHCEN

Mar 24, 2025

·

Stayed 6 nights

This hotel has a great location

8

Iqbal

Mar 2, 2023

·

Stayed 1 night

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

8

syed

Jan 2, 2024

·

Stayed 1 night

Hotel is in very crowded street and not many options for food

10

Passant

Dec 25, 2023

·

Stayed 3 nights

Good Location, Amazing amenities, clean rooms.

10

Waleed

Mar 24, 2025

·

Stayed 5 nights

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Umar Aziz

Mar 26, 2023

·

Stayed 3 nights

The Property provided a comfortable stay not far from Haram as the Bus took hardly around 7 to 8 minutes to reach the boundary of the Haram.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives mixed feedback: several guests enjoyed it with daily variety, while others found the buffet limited, poor value, or unhygienic (e.g., dirty plates).

Related guest reviews

4

Neelam

Apr 17, 2024

·

Stayed 7 nights

Had a horrible time. The key card wouldnt work. Had to run up and down 4 times before getting into the room. Our room and bathroom was only cleaned once during 7days that too after complaining twice. Buffet is a waste of money no variety or continental foods. Not much fruits to have nor did they provide you with things you asked for

10

Diana

Nov 28, 2025

·

Stayed 3 nights

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

10

Serdal

Jul 18, 2025

·

Stayed 9 nights

Temizligi ve 15 arayla kabeye servus olmai cok guzel. Kahvalti guzeldi. Sadece elestri olarak çamasir makinesi yoktu. Uzun sure kalacaklar icin dezavantajlı olabilir. Ama utu, su isiticusi dahil bircok cihazi var.

10

Sajad

Dec 24, 2024

·

Stayed 4 nights

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

Mar 9, 2023

·

Stayed 5 nights

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Flooring

Feb 4, 2024

·

Stayed 4 nights

The breakfast was not good. They splitter and made two section. The group section had everything fresh. The plates were dirty. Management knew it

8

Qazi

Jan 26, 2023

·

Stayed 2 nights

Good value for money. The shuttle service was the cherry on the cake. Very convenient and very frequent if you want to go to Al Haram. Runs 24 hours. Breakfast was okay. I had better. The room facilities were just good, though the shower area was a little small but did the job for us.

10

Dalia

Jan 13, 2024

·

Stayed 3 nights

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

10

FAISAL

Dec 7, 2024

·

Stayed 1 night

All good in this hotel especially breakfast

6

Arshad

Jan 1, 2023

·

Stayed 2 nights

It's a reasonable hotel. Two major issues. 1. distance from the bus stop to Haram is too much. It increases the complexity when security closes the gates or the regular path. 2. Cleanliness is an issue. Rooms have very small bathrooms and are not clean. You have to request room service for cleaning the room. They have very good breakfast and dinner options. Even if you don't buy ahead of time you can decide while you are there. The reception staff is very friendly and they will help you whatever they can.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $51	20 $31	21 $31	22 $38	23 $35	24 $35
25 $36	26 $36	27 $37	28 $39	29 $39	30 $39	31 $36

Su	Mo	Tu	We	Th	Fr	Sa
1 $36	2 $37	3 $38	4 $36	5 $39	6 $39	7 $36
8 $38	9 $38	10 $39	11 $35	12 $36	13 $39	14 $39
15 $39	16 $39	17 $38	18 $39	19 $39	20 $36	21 $39
22 $39	23 $39	24 $39	25 $39	26 $36	27 $39	28 $39
29 $36	30 $39

Elaf Bakkah Hotel

Prices for Elaf Bakkah Hotel

Monthly average prices

About this property

Location

Room options

Double Room

Triple Room

Quadruple Room

Junior Suite

Guest reviews of Elaf Bakkah Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Elaf Bakkah Hotel

Considering this hotel for your Makkah trip?

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