Name: Dumfries Arms Hotel
Address: 54 Glaisnock Street, Cumnock, Scotland, United Kingdom, Cumnock, East Ayrshire, GB
Price range: US$110–US$323 per night
Rating: 8.73

What guests think

At Dumfries Arms Hotel, guests often praise warm, professional staff, tasty dinners and cooked breakfasts, generally clean, comfortable rooms, good value, and a convenient location for visiting Dumfries House and the surrounding Ayrshire attractions.

Several also appreciate plentiful parking and attractive, well-kept interiors. However, recurring niggles include very creaky floorboards and some noise, plus a number of comments about dated or worn room fittings; a few guests reported maintenance, temperature, or cleanliness issues, and occasional follow-up lapses. A welcoming, good-value base well suited to visiting Dumfries House.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Plentiful on-site parking is frequently praised. Guests also note inviting bar areas and a pleasant outdoor seating area.

Related guest reviews

10

Virginie

11 Jul 2023

·

Stayed 1 night

The staff was welcoming, the room very clean and quiet and the car park very convenient. We had a good dinner very reasonably priced. . Breakfast was ok. A good place to stay on our way to visit Scotland.

8

Malcolm

18 Aug 2025

·

Stayed 2 nights

Lovely staff, very helpful. Good hotel with loads of parking.

10

David

5 Jul 2024

·

Stayed 1 night

Well located for Dumfries house only 7 minutes this is by Far the best hotel in the village with a good restaurant and bar. Even though there was a wedding during our stay we heard nothing and had an excellent night's sleep

10

Alison

24 May 2024

·

Stayed 1 night

Staff friendly and helpful. Room was lovely, cosy bar in the evening. Great food in the restaurant

10

HELEN

16 Aug 2024

·

Stayed 1 night

Lovely welcoming staff and great service. Very good food. Parking good. Location good. Room was clea & comfortable. However, the hotel corridor and room had extremely creaky floorboards!! Would stay again though.

8

James P

9 Jun 2025

·

Stayed 1 night

Visiting southern Scotland , this hotel met our expectations. An older hotel , its remodeling was quite stunning . The rooms / restaurant/ bar were all very inviting. I felt its price was appropriate and I give it a 3.5 star rating personally. It’s a bit off the beaten path but I’d recommend highly if your trip planning takes you in that direction.

10

Trevor

7 Sept 2024

·

Stayed 1 night

Lovely entrance to the hotel and nice outdoor area to sit on if the weather was good. Good big room with decent over the bath shower.

10

Steven

17 Oct 2024

·

Stayed 1 night

Great hotel very clean very nice , good food and drink choice in the restaurant. Fantastic breakfast

8

Elaine

21 Aug 2024

·

Stayed 1 night

Our room was small but clean . Good food and lots of parking

10

Andrew

26 Jun 2024

·

Stayed 1 night

Nice hotel close to Dumfries house. Clean and quiet room and good restaurant for dinner and breakfast. Close to town centre.

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Cleanliness

Generally very clean across rooms and public areas, with many mentions of spotless stays. A few guests reported lapses such as unclean rooms, odors, or tired carpets.

Related guest reviews

10

Isobel

18 Aug 2025

·

Stayed 1 night

Lovely dinner abd comfortable, clean room.

10

HELEN

16 Aug 2024

·

Stayed 1 night

Lovely welcoming staff and great service. Very good food. Parking good. Location good. Room was clea & comfortable. However, the hotel corridor and room had extremely creaky floorboards!! Would stay again though.

10

Wendy

27 Nov 2024

·

Stayed 1 night

This hotel was beautiful, clean, friendly and had a fabulous food in the restaurant. The staff were only to happy to please, we were going to a wedding so stayed here for one night before the wedding. We asked for a late checkout so we could get ready and they said yes with no extra charge or problem. We were running a little late so phoned down for an extra 1/2 hour and again they were only to happy to accommodate. I will be returning, one of the best stays in a beautiful hotel thank you

8

Rebecca

19 Nov 2024

·

Stayed 2 nights

Overall, very clean and comfortable except that the heater did not seem to work well. It was a chilly stay! But other than that, good!

4

Laura

21 Apr 2024

·

Stayed 1 night

Arranged a late check in of 1am due to being at a wedding on day of check in. Arrived, and was sent to a room which had not been cleaned - bed was made, but there were cans and glasses, dirty toilet, stain on wall and spillages. Went down to let reception know - they said they could check if they had another room but would come and clear the glasses. Moved to another room at the time; the only option at the time as we just wanted to go to bed having been out all day. Other couple we were travelling with had used sanitary towels in their bin, which had not been emptied. Next morning, they let us know that they would not be charging us extra for the upgrade. Emailed manager later, who said as we accepted the room upgrade and they discounted our stay by £10 that they wouldn’t be providing a refund.

8

Elaine

21 Aug 2024

·

Stayed 1 night

Our room was small but clean . Good food and lots of parking

8

Clare

3 Mar 2025

·

Stayed 2 nights

Lovely hotel immucalate nice stay

10

Gail

4 Dec 2024

·

Stayed 1 night

Lovely hotel, beautiful decor and very clean. Staff friendly and professional.

2

Elaine

30 Jul 2025

·

Stayed 1 night

Beware. This hotel has issue with Soil pipes. Our room was unbearable in the bathroom and had to have the door closed. Unable to use the toilet because of the stench. Reported to hotel staff - who advised ‘Yes we know - the cleaner forgot to put a plug back somewhere’ ?!?!?? Was then advised an ‘Operations Manager’ would call to discuss - 5 days later still waiting……… despite me calling to chase. AVOID AT ALL COSTS.

10

Laura

29 Jun 2024

·

Stayed 1 night

Lovely clean modern hotel.Staff great...very comfy bed..great shower ..excellent breakfast.

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Rooms

Rooms are often comfortable and sometimes spacious, though a few are small. Common drawbacks include very creaky floorboards and occasional traffic or building noise, with several comments about dated or worn fittings and isolated temperature, shower, or Wi-Fi issues.

Related guest reviews

6

Nick

25 Mar 2024

·

Stayed 1 night

Staff really helpful. Room nice. Good choice of food. But the thing that let the stay down was the Internet was no terrible. I needed it as I had work to have ready the following day, but was unable to get any of it done. I did go and talk to the receptionist and they said that they would re boot it. Had no affect.

8

Penelope

18 May 2025

·

Stayed 1 night

Beds need better mattresses. Great staff. Food good if menu a bit unexciting.

8

Linda

15 Jun 2025

·

Stayed 2 nights

Bed comfortable room could do with a wee update but generally fine. Please put a mirror somewhere beside a plug. Need a good memory to dry and style my hair

10

William

12 Nov 2024

·

Stayed 1 night

Good hotel. Stayed in older part of building which creaked a wee bit at night and disturbed my sleep. Brilliant breakfast and nice staff

8

Frances

17 Jul 2025

·

Stayed 1 night

This is a very welcoming hotel and the staff are warm and friendly and professional. The room is comfortable, but a bit squashed for the people. Our only gripe was that it was hot and stuffy

10

Alex

11 Aug 2025

·

Stayed 1 night

Stunning hotel . Lovely attentive staff Extremely comfortable

10

Kevin

9 Jul 2024

·

Stayed 1 night

Nice comfortable and clean hotel, friendly staff. Only minor disappointment was room location overlooking main road, so traffic noise was apparent.

10

William

5 May 2025

·

Stayed 1 night

Was well appointed for the price bracket that it occupies. Need to get rid of their sqeeky floorboards. Staff were most helpful.

8

Chris

30 Jul 2025

·

Stayed 1 night

The fittings in the room were tired and worn. The tea/coffee tray was kept in a cupboard but was warm. Needs to be on the side. Bed comfy room very clean

10

Susan

3 Jun 2025

·

Stayed 1 night

Lovely hotel. Room clean and spacious. Dinner and breakfast was great

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Service

Service is consistently praised as warm, helpful, and professional. There are rare complaints about follow-up or issue resolution.

Related guest reviews

8

Malcolm

18 Aug 2025

·

Stayed 2 nights

Lovely staff, very helpful. Good hotel with loads of parking.

10

HELEN

16 Aug 2024

·

Stayed 1 night

Lovely welcoming staff and great service. Very good food. Parking good. Location good. Room was clea & comfortable. However, the hotel corridor and room had extremely creaky floorboards!! Would stay again though.

10

Patrick

29 Sept 2024

·

Stayed 1 night

Lovely ran hotel. Clean and staff very professional and hard working

10

Wendy

27 Nov 2024

·

Stayed 1 night

This hotel was beautiful, clean, friendly and had a fabulous food in the restaurant. The staff were only to happy to please, we were going to a wedding so stayed here for one night before the wedding. We asked for a late checkout so we could get ready and they said yes with no extra charge or problem. We were running a little late so phoned down for an extra 1/2 hour and again they were only to happy to accommodate. I will be returning, one of the best stays in a beautiful hotel thank you

10

Kenneth

11 Aug 2024

·

Stayed 1 night

Great food lovely staff and service was good .

8

Helen

13 May 2025

·

Stayed 2 nights

All good not exceptional. Helpful staff. A bit deary

4

Laura

21 Apr 2024

·

Stayed 1 night

Arranged a late check in of 1am due to being at a wedding on day of check in. Arrived, and was sent to a room which had not been cleaned - bed was made, but there were cans and glasses, dirty toilet, stain on wall and spillages. Went down to let reception know - they said they could check if they had another room but would come and clear the glasses. Moved to another room at the time; the only option at the time as we just wanted to go to bed having been out all day. Other couple we were travelling with had used sanitary towels in their bin, which had not been emptied. Next morning, they let us know that they would not be charging us extra for the upgrade. Emailed manager later, who said as we accepted the room upgrade and they discounted our stay by £10 that they wouldn’t be providing a refund.

10

Alex

11 Aug 2025

·

Stayed 1 night

Stunning hotel . Lovely attentive staff Extremely comfortable

10

Joseph

12 May 2025

·

Stayed 1 night

A warm welcome at reception. Room was spacious, bed , pillows very comfortable. Good toiletries and good sized towels! Good service in dining room. food good and fairly priced

2

Elaine

30 Jul 2025

·

Stayed 1 night

Beware. This hotel has issue with Soil pipes. Our room was unbearable in the bathroom and had to have the door closed. Unable to use the toilet because of the stench. Reported to hotel staff - who advised ‘Yes we know - the cleaner forgot to put a plug back somewhere’ ?!?!?? Was then advised an ‘Operations Manager’ would call to discuss - 5 days later still waiting……… despite me calling to chase. AVOID AT ALL COSTS.

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Location

Convenient for visiting Dumfries House and the local area, with town-centre access and routes to the Ayrshire coast. Some note it is a bit off the beaten path but generally well located for planned visits.

Related guest reviews

8

Carolyne

25 Jun 2023

·

Stayed 2 nights

Ideal location for those visiting Dumfries House.

10

David

5 Jul 2024

·

Stayed 1 night

Well located for Dumfries house only 7 minutes this is by Far the best hotel in the village with a good restaurant and bar. Even though there was a wedding during our stay we heard nothing and had an excellent night's sleep

10

HELEN

16 Aug 2024

·

Stayed 1 night

Lovely welcoming staff and great service. Very good food. Parking good. Location good. Room was clea & comfortable. However, the hotel corridor and room had extremely creaky floorboards!! Would stay again though.

10

Margaret

28 Jul 2024

·

Stayed 1 night

Well situated for our needs. Staff helpful and polite.

8

Christine

24 Jul 2024

·

Stayed 1 night

Nice hitel. Friendly and helpful staff. Good location in town. We were visiting Dumfries House so very handy. Nice breakfast with good choice. Would recommend to friends and family.

8

James P

9 Jun 2025

·

Stayed 1 night

Visiting southern Scotland , this hotel met our expectations. An older hotel , its remodeling was quite stunning . The rooms / restaurant/ bar were all very inviting. I felt its price was appropriate and I give it a 3.5 star rating personally. It’s a bit off the beaten path but I’d recommend highly if your trip planning takes you in that direction.

10

PETER

15 Jun 2023

·

Stayed 3 nights

A perfect location to visit Dumfries House and also having good access to the Ayrshire coast.

10

carol

6 Aug 2024

·

Stayed 1 night

Lovely hotel. Good location. Breakfast choices are excellent.

10

Andrew

26 Jun 2024

·

Stayed 1 night

Nice hotel close to Dumfries house. Clean and quiet room and good restaurant for dinner and breakfast. Close to town centre.

8

Alison

12 Jun 2024

·

Stayed 2 nights

Welcoming and friendly staff. Clean rooms, good value food. Good place to stay for short stay whilst visiting the local area and historic sites.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and dinners are widely praised for quality, taste, and choice, with fair pricing. A few guests mention limited options, order errors, a bland menu, or isolated issues such as a poor breakfast or post-meal illness.

Related guest reviews

6

Christopher

16 Jun 2025

·

Stayed 1 night

Ok rooms a bit dated staff excellent Breakfast poor

10

Marian

27 Aug 2025

·

Stayed 2 nights

Wonderful stay. Beautiful dinners and breakfast

8

Penelope

18 May 2025

·

Stayed 1 night

Beds need better mattresses. Great staff. Food good if menu a bit unexciting.

10

James

28 Jul 2025

·

Stayed 1 night

We thoroughly enjoyed our stay. Dinner was very good as was cooked breakfast. Only comment I would make was limited choice on first course of breakfast.

8

Norma

6 Aug 2024

·

Stayed 1 night

Lovely hotel with friendly, welcoming staff. Our room was huge with a big sitting area and an enormous bed. Our only mishap was at dinner when I was served chicken tempura instead of vegetable tempura.

4

David

10 Sept 2024

·

Stayed 2 nights

Had a stomach bug after eating the breakfast!

10

Sharon

7 Jul 2025

·

Stayed 2 nights

Fabulous stay ,food really nice ,breakfast excellent plenty of choice .evening meal really tasty .

10

Steven

17 Oct 2024

·

Stayed 1 night

Great hotel very clean very nice , good food and drink choice in the restaurant. Fantastic breakfast

10

carol

6 Aug 2024

·

Stayed 1 night

Lovely hotel. Good location. Breakfast choices are excellent.

10

Laura

29 Jun 2024

·

Stayed 1 night

Lovely clean modern hotel.Staff great...very comfy bed..great shower ..excellent breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$129
February	US$139
March	US$137
April	US$131
May	US$156
June	US$144
July	US$135
August	US$139
September	US$135
October	US$133
November	US$128
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $110	7	8 $250	9 $182	10 $144	11 $201	12 $168
13 $147	14 $147	15	16	17	18 $181	19
20 $149	21 $147	22 $150	23 $150	24 $150	25 $173	26 $173
27 $152	28 $149	29 $149	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $149	6 $152	7 $147	8 $154	9 $168	10 $174
11 $144	12 $157	13 $146	14 $157	15 $147	16 $191	17 $177
18 $146	19 $146	20 $154	21 $154	22 $146	23	24 $323
25 $149	26 $154	27 $150	28 $154	29 $146	30 $170	31 $171

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Monthly average prices

About this property

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What guests think

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