Destination Family Hotel

We did not stay and will be disputing any charges as place was full of trash, transient people, debri in parking lot looked abandoned crack house did not stay felt unsafe and very unclean!!!

Front steps were covered in ice and 2 people in front of me slipped and fell. Plowining the parking lot would be a good idea too.

This is an older hotel and shows its age. There is not a lot of parking available, but we were able to find a parking slot each time we came back. It is just a few blocks from both a Tim Horton's and a McDonalds which is very convenient. We requested a queen room, but were upgraded to suite for an unknown reason. The room showed its age as there were stains and signs of wear everywhere. We did have a kitchen, but did not use it as we were only there for two days. However, we probably would have taken advantage of it if we had planned to be there longer. The room was kept very cool during the day, almost bordering on cold (our stay was mid-March). I believe they have floor heating as the floors were warm in the morning and the temperature was comfortable. There were no functioning in-room thermostat. The bed was comfortable though the pillows were lacking. Fortunately there were two additional pillows in the closet which took care of the issue. We were surprised to find none of the expected soap or shampoo in the bathroom, only a few towels and TP were provided. We always carry extras from other hotels that we have stayed at, so we were okay with it. On the other hand, my wife said that it was the best shower that she has ever found at a hotel! I don't know if we were near the water pump, but the water was hot and high pressure which felt like a hot massage when taking a shower! It may not be the first choice, but we would stay here again.

Room was clean but hotel is a bit on the older side.

Staff were very helpful And pleasant. Room was basic, comfortable beds…a bit noisy and definately not worth the price we paid but typical Whitehorse prices!