Destination Family Hotel
From
$95
/ night
Select dates to see prices and availability
From
$95
/ night
About this property
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a vending machine, bike storage, and an electric...
Amenities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a vending machine, bike storage, and an electric bike charging station.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Rooms
Make yourself at home in one of the 44 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Destination Family Hotel in Whitehorse, you'll be near the airport, within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History. This hotel is 0.7 mi (1.2 km) from North End Gallery and 0.8 mi (1.2 km) from Old Log Church.
What's nearby
Sundog Carving Studio & Gallery(0.1 miles)
Yukon Artists@Work(0.5 miles)
Shipyards Park(0.6 miles)
Qwanlin Mall(0.6 miles)
Chilkoot Centre(0.6 miles)
MacBride Museum of Yukon History(0.7 miles)
North End Gallery(0.7 miles)
Yukon Centre Mall(0.8 miles)
River View Millennium Trail(0.8 miles)
Old Log Church(0.8 miles)
Yukon Visitor Information Centre(0.9 miles)
Kwanlin Dun Cultural Centre(1 miles)
Yukon Cinema(1 miles)
LePage Park(1 miles)
Whitehorse Waterfront Trolley(1.1 miles)
The preferred airport for Destination Family Hotel is Whitehorse, YT (YXY-Whitehorse Intl.)(3.2 miles)
Parking
Non-Smoking Rooms
Housekeeping
Banquet Facilities
ATM / Cash Machine
Barber/Beauty Shop
Location
314 Ray Street, Whitehorse, Canada
Sundog Carving Studio & Gallery (0.1 miles)
Yukon Artists@Work (0.5 miles)
Shipyards Park (0.6 miles)
Qwanlin Mall (0.6 miles)
Chilkoot Centre (0.6 miles)
MacBride Museum of Yukon History (0.7 miles)
Room options
4
Club Room, 1 Queen Bed, Refrigerator & Microwave
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
4
Standard Suite, 1 Bedroom, Kitchen
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
2
Standard Room, 1 Queen Bed, Kitchenette
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
5
Club Room, 1 King Bed, Refrigerator & Microwave
Room details
1 King Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
4
Club Room, 2 Double Beds, Refrigerator & Microwave
Room details
2 Full Beds
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
4
Standard Single Room, 1 Double Bed, Accessible
Room details
1 Full Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
5
Club Suite, 1 Bedroom, Kitchen
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
3
Standard Room, 2 Double Beds, Accessible
Room details
2 Full Beds
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
4
Standard Room, 1 Queen Bed, Accessible
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)
Guest reviews of Destination Family Hotel
7.1
Good
Based on 532 verified reviews
Who stays here?
Business
22%
Couple
24%
Family
32%
Group
11%
Solo
9%
What guests think
AI-generated summary based on recent guest reviews
At Destination Family Hotel, reviews highlight very friendly, accommodating staff and a central, walkable location, but also frequent concerns about dated, small rooms, inconsistent cleanliness, noise and temperature control, and a rough-feeling area with loitering and parking challenges.
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What guests think
At Destination Family Hotel, reviews highlight very friendly, accommodating staff and a central, walkable location, but also frequent concerns about dated, small rooms, inconsistent cleanliness, noise and temperature control, and a rough-feeling area with loitering and parking challenges.
An attached public laundromat and an elevator are convenient, though parking is shared and can be crowded. Reports on breakfast conflict—some found none despite advertising, while others received a basic or made-to-order option they enjoyed. Expect a no-frills stay where helpful service often outshines the aging property.
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AI-generated summary based on recent guest reviews
Facilities
Basic facilities include an attached public laundromat and an elevator. Parking is shared and can be crowded.
Related guest reviews
8
Michael
Aug 24, 2024
·
Stayed 1 night
I had no issues with the room or facility. However we were restricted to using the relatively slow elevator to move from floor to floor. I was only on the second floor, so I thought I'd just go down the stairs to leave, rather than waiting for the elevator. However I found that when I entered the stairwell, all the doors back into the hotel were locked from the inside, and the exit door at ground level was alarmed. Fortunately someone had propped the door to my floor open, so I was able to return to that easily enough in order to take the elevator, otherwise I would have been trapped in the stairwell (unless I wanted to set the alarm off).
I had no issues with the room or facility. However we were restricted to using the relatively slow elevator to move from floor to floor. I was only on the second floor, so I thought I'd just go down the stairs to leave, rather than waiting for the elevator. However I found that when I entered the stairwell, all the doors back into the hotel were locked from the inside, and the exit door at ground level was alarmed. Fortunately someone had propped the door to my floor open, so I was able to return to that easily enough in order to take the elevator, otherwise I would have been trapped in the stairwell (unless I wanted to set the alarm off).
6
Renee
Jul 5, 2023
·
Stayed 1 night
This place was disappointing. No ice machine, broken fan and it was very warm. They are trying but have lots of work to do.
This place was disappointing. No ice machine, broken fan and it was very warm. They are trying but have lots of work to do.
10
Kaori
Sep 9, 2025
·
Stayed 3 nights
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
6
Brian
Jul 25, 2025
·
Stayed 4 nights
Had to ask to replenish coffee and used towels each day. Rooms were clean but everyone used the elevator to smoke in. Comfy beds though and plenty of pillows.
Had to ask to replenish coffee and used towels each day. Rooms were clean but everyone used the elevator to smoke in. Comfy beds though and plenty of pillows.
4
Jane
Jul 17, 2025
·
Stayed 1 night
The location is a little questionable. Hotel sign is by the door to the laundromat. Which isn't where you go in to register. Should have plainer signage for entrance. Having registration behind safety glass, doesn't give you a warm safe inviting feeling. But with nothing else available(and we looked) we stayed. The room was extremely small. Stained carpet, paper garbage left by desk. Only 1 glass for drinking. No cups orovided for coffee maker. Linnens wete clean but the bed had a huge bump in the middle. ?? Not sure what that was.. we parked in the street as the parking lot was full and tight with customers from laundromat, message parlor, babber shop and another business.
The location is a little questionable. Hotel sign is by the door to the laundromat. Which isn't where you go in to register. Should have plainer signage for entrance. Having registration behind safety glass, doesn't give you a warm safe inviting feeling. But with nothing else available(and we looked) we stayed. The room was extremely small. Stained carpet, paper garbage left by desk. Only 1 glass for drinking. No cups orovided for coffee maker. Linnens wete clean but the bed had a huge bump in the middle. ?? Not sure what that was.. we parked in the street as the parking lot was full and tight with customers from laundromat, message parlor, babber shop and another business.
6
Kathy
Jun 15, 2024
·
Stayed 1 night
On a long road trip from Alaska to Delaware. Needed a place to sleep. The rooms need more outlets.
On a long road trip from Alaska to Delaware. Needed a place to sleep. The rooms need more outlets.
10
James
Jun 27, 2023
·
Stayed 1 night
Good value. Outside appearances are rough, but rooms are much nicer.
Good value. Outside appearances are rough, but rooms are much nicer.
6
Andrew
Aug 24, 2024
·
Stayed 2 nights
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
4
ANDREA
Jun 27, 2024
·
Stayed 3 nights
Check in was invasive. photocopies taken of our personal ID and a $200 damage fee was charged to be refunded at check out. A list of 30 rules of conduct was posted and a list of room contents with prices for missing items in the room. No AC which is dangerous for some seniors. laundromat chugging away next door and the entire place smells like an old deep fry food truck. there is no welcome or comfort here but it was the last room available in the city.
Check in was invasive. photocopies taken of our personal ID and a $200 damage fee was charged to be refunded at check out. A list of 30 rules of conduct was posted and a list of room contents with prices for missing items in the room. No AC which is dangerous for some seniors. laundromat chugging away next door and the entire place smells like an old deep fry food truck. there is no welcome or comfort here but it was the last room available in the city.
8
Julianna
Jul 21, 2023
·
Stayed 1 night
It was a clean room. There was a leak & crappy ceiling tile, in hallway. Street doors wide open, felt sketchy. Noisy from outside, loitering all about premises.
It was a clean room. There was a leak & crappy ceiling tile, in hallway. Street doors wide open, felt sketchy. Noisy from outside, loitering all about premises.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests reported dirty rooms, stained linens, odors, and grime, while others said their rooms were clean.
Related guest reviews
2
Jonathan
Sep 19, 2025
·
Stayed 1 night
This hotel is extremely outdated, and dirty. The bathroom was filthy in my room. The sheets were dirty. The floor was dirty. The ceiling was dirty. The customer service was not good. They overcharge my credit card which I’m still trying to deal with.
This hotel is extremely outdated, and dirty. The bathroom was filthy in my room. The sheets were dirty. The floor was dirty. The ceiling was dirty. The customer service was not good. They overcharge my credit card which I’m still trying to deal with.
6
Kristina
Sep 10, 2025
·
Stayed 2 nights
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
4
Michael
Aug 13, 2025
·
Stayed 1 night
I didn’t need anything fancy, as I was just staying for one night during travel. The floors were dirty and my socks turned black. The towels and shower mat had brown stains. There was no middle sheet on the bed and I wasn’t sure how clean the top layers of the bedding were. I waited 15 minutes at the front desk for help even though I rang the bell twice. There was somebody there, but they continued to do other work in the back room as I waited. Finally got help as another employee walked by. However, they are pet-friendly and conveniently located near many great restaurants that are walking distance.
I didn’t need anything fancy, as I was just staying for one night during travel. The floors were dirty and my socks turned black. The towels and shower mat had brown stains. There was no middle sheet on the bed and I wasn’t sure how clean the top layers of the bedding were. I waited 15 minutes at the front desk for help even though I rang the bell twice. There was somebody there, but they continued to do other work in the back room as I waited. Finally got help as another employee walked by. However, they are pet-friendly and conveniently located near many great restaurants that are walking distance.
2
simon
Jun 12, 2025
·
Stayed 3 nights
The room features a 1978 decor and everything is broken, everything is soiled, stains of sperm, blood, and cigarette burns in the bed, hair and body hair, stains on the walls, dangerous neighberhood.
The room features a 1978 decor and everything is broken, everything is soiled, stains of sperm, blood, and cigarette burns in the bed, hair and body hair, stains on the walls, dangerous neighberhood.
2
Yijuan
Sep 1, 2025
·
Stayed 1 night
They did change the sheets, shower curtain and tub are dirty
They did change the sheets, shower curtain and tub are dirty
2
Christine
Sep 9, 2025
·
Stayed 2 nights
The room had a bad odor, possibly animal urine. The toilet tank seem ready to fall over. The place seemed dirty, but everything was so old and worn, it was hard to tell. The staff was nice, but the overheated room caused us not to sleep well.
The room had a bad odor, possibly animal urine. The toilet tank seem ready to fall over. The place seemed dirty, but everything was so old and worn, it was hard to tell. The staff was nice, but the overheated room caused us not to sleep well.
2
DeAnna
Aug 19, 2025
·
Stayed 3 nights
The room had a very dirty smell. We had to keep the portable air conditioner running full time in order to not breathe in the smell. Clumps of hair on the floor! The sheets had hair on them and the look of them was so bad that I actually went to the store and purchased our own bed in a bag so that we could sleep there!! I get that you “get what you pay for” but there is no reason for dirt!!! Clean up your hotel people!!!!
The room had a very dirty smell. We had to keep the portable air conditioner running full time in order to not breathe in the smell. Clumps of hair on the floor! The sheets had hair on them and the look of them was so bad that I actually went to the store and purchased our own bed in a bag so that we could sleep there!! I get that you “get what you pay for” but there is no reason for dirt!!! Clean up your hotel people!!!!
2
Annalyn sm
Sep 1, 2025
·
Stayed 2 nights
Pillow case verry bad smill.shower curtain so smiley tv no good i try to call change my Pillow case..and coffee so dirty i stay 2 nights
Pillow case verry bad smill.shower curtain so smiley tv no good i try to call change my Pillow case..and coffee so dirty i stay 2 nights
4
Ingo
Sep 23, 2025
·
Stayed 2 nights
The room was dirty, not well enough insulated I could hear the neighbor snoring
The room was dirty, not well enough insulated I could hear the neighbor snoring
2
Lenore
Jun 13, 2025
·
Stayed 2 nights
The room was filthy! The bedding was dirty and covered in dark hair. The bathroom was not properly cleaned. I do not recommend this hotel to anyone
The room was filthy! The bedding was dirty and covered in dark hair. The bathroom was not properly cleaned. I do not recommend this hotel to anyone
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and often small, with recurring issues like uncomfortable bedding (two twins pushed together or no fitted sheet), limited outlets or broken fixtures, noise, and hard-to-control heat or AC.
Related guest reviews
6
Danielle
Oct 13, 2025
·
Stayed 1 night
It was small and had limited amenities.
It was small and had limited amenities.
4
Debbie
Aug 29, 2025
·
Stayed 2 nights
Room was clean, but there was no fitted sheet on the king bed that was basically 2 twin beds put together.
Room was clean, but there was no fitted sheet on the king bed that was basically 2 twin beds put together.
6
Howard
Aug 13, 2025
·
Stayed 4 nights
The property didn't have working lamps,this made it dark in our room. There were electrical cords going every connecting to what under the furniture? Dirty carpeted rooms. Not a fan of this property.
The property didn't have working lamps,this made it dark in our room. There were electrical cords going every connecting to what under the furniture? Dirty carpeted rooms. Not a fan of this property.
8
Janice
Aug 27, 2025
·
Stayed 1 night
Wish we had air conditioning and a microwave. I couldn’t watch TV without a technician helping me. But at least there was someone who came to my room to help me. Bugs in the bathroom.
Wish we had air conditioning and a microwave. I couldn’t watch TV without a technician helping me. But at least there was someone who came to my room to help me. Bugs in the bathroom.
4
Alexa
Aug 31, 2025
·
Stayed 1 night
I was put in a room in the basement that was hot as Hades, the window was in a prison like cage, the TV didn't work, the bed was just a mattress pad over springs, I think the curtains had blood stains on them, and there was no plug for the tub. The lobby bathroom was disgusting. I was told that they usually don't rent the rooms in the basement but we're full so I guess they decided to milk every last dime they could?
I was put in a room in the basement that was hot as Hades, the window was in a prison like cage, the TV didn't work, the bed was just a mattress pad over springs, I think the curtains had blood stains on them, and there was no plug for the tub. The lobby bathroom was disgusting. I was told that they usually don't rent the rooms in the basement but we're full so I guess they decided to milk every last dime they could?
6
Riley
Nov 16, 2024
·
Stayed 3 nights
This hotel is not in the best of condition. When I first entered the building, it seemed old and outdated but once you go to the rooms, there is stains on the roof tiles, and most are misaligned. The room was very small and was outdated as well but the thing that caught my attention the most was the stained toilet. If I had a toilet in that condition, I would have replaced it or at least repainted it so it didn’t look so dirty. The staff was great and if you are only there to sleep, it’s fine. It’s on top of a laundromat and it is very noisy. Couldn’t hear much on the 3rd floor so if you go to bed early, make sure to get the 3rd level. With all this being said, this isn’t the worst one I have been to but I will be trying another the time time I go to Whitehorse.
This hotel is not in the best of condition. When I first entered the building, it seemed old and outdated but once you go to the rooms, there is stains on the roof tiles, and most are misaligned. The room was very small and was outdated as well but the thing that caught my attention the most was the stained toilet. If I had a toilet in that condition, I would have replaced it or at least repainted it so it didn’t look so dirty. The staff was great and if you are only there to sleep, it’s fine. It’s on top of a laundromat and it is very noisy. Couldn’t hear much on the 3rd floor so if you go to bed early, make sure to get the 3rd level. With all this being said, this isn’t the worst one I have been to but I will be trying another the time time I go to Whitehorse.
6
willem
Aug 10, 2025
·
Stayed 1 night
Room a bit smallish.
Room a bit smallish.
6
Andrew
Aug 24, 2024
·
Stayed 2 nights
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
6
Mark
Nov 10, 2025
·
Stayed 1 night
The front desk lady didn’t speak English very well and very hard to understand. The bed was 2 twin beds strapped together but there was no strap holding it together so when I rolled over in the middle of the night I fell between the beds
The front desk lady didn’t speak English very well and very hard to understand. The bed was 2 twin beds strapped together but there was no strap holding it together so when I rolled over in the middle of the night I fell between the beds
6
Elsie
Aug 4, 2024
·
Stayed 3 nights
This would be good for people driving through needing a bed for the night. Not good if you are staying a few days. Expedia rates this a 3 star but it is not! Two at the most. You can hear everyone showering or flushing the toilet. Doors slam. Micro wave didn’t work. No AC. I won’t stay here again.
This would be good for people driving through needing a bed for the night. Not good if you are staying a few days. Expedia rates this a 3 star but it is not! Two at the most. You can hear everyone showering or flushing the toilet. Doors slam. Micro wave didn’t work. No AC. I won’t stay here again.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful, and accommodating, though check-in can be slow, communication issues occur, and some reported unhelpful responses or billing/deposit disputes.
Related guest reviews
10
Leah
Aug 12, 2024
·
Stayed 1 night
Staff is very helpful and patient with tired travelers. It was cold when we arrived and our room was cold, so they provided a space heater we could use.
Staff is very helpful and patient with tired travelers. It was cold when we arrived and our room was cold, so they provided a space heater we could use.
10
Pearl
Sep 5, 2025
·
Stayed 1 night
The front desk guy was awesome. Checked us in quickly, efficently and a great deal of humour. He is a very hard working young man. We saw him all over the hotel and laundromat, fixing issues, solving problems, and always dealing with guests and clients with respect and humour. Well done!!
The front desk guy was awesome. Checked us in quickly, efficently and a great deal of humour. He is a very hard working young man. We saw him all over the hotel and laundromat, fixing issues, solving problems, and always dealing with guests and clients with respect and humour. Well done!!
6
Dale
Jul 18, 2025
·
Stayed 1 night
This was an over-priced hotel. Then they put $200 deposit on my card. Guy at check-in had bad attitude. No breakfast or coffee like in the photo.
This was an over-priced hotel. Then they put $200 deposit on my card. Guy at check-in had bad attitude. No breakfast or coffee like in the photo.
2
robert
Sep 30, 2025
·
Stayed 1 night
Reception took 20 minutes, but i had booked through expedia, gave us a room that had not been cleaned that day...another 15 minutes before they can find us a room, it is dirty, noisy as hell....i will never book here again and will not recommend this hotel to anyone.
Reception took 20 minutes, but i had booked through expedia, gave us a room that had not been cleaned that day...another 15 minutes before they can find us a room, it is dirty, noisy as hell....i will never book here again and will not recommend this hotel to anyone.
2
Jiang
Sep 18, 2025
·
Stayed 2 nights
I had an unfortunate experience with the front desk during my stay. Upon checking out, I was told that the security hold on my credit card would be released within 9 days. However, the charge remained on my card well past that time. When I reached out to the front desk for assistance, they insisted that the hold had already been cleared, but refused to offer any help in resolving the issue. To make matters worse, the staff blamed me for not understanding the situation and hung up on me twice. This lack of professionalism and poor customer service left me extremely frustrated. Additionally, at check-in, they failed to provide the same type of room that I had booked. I had requested a room with two beds, but they only had a room with one bed available. As a result, my friend had to sleep on a sofa bed, which was uncomfortable. This was a huge inconvenience and added to the overall disappointing experience.
I had an unfortunate experience with the front desk during my stay. Upon checking out, I was told that the security hold on my credit card would be released within 9 days. However, the charge remained on my card well past that time. When I reached out to the front desk for assistance, they insisted that the hold had already been cleared, but refused to offer any help in resolving the issue. To make matters worse, the staff blamed me for not understanding the situation and hung up on me twice. This lack of professionalism and poor customer service left me extremely frustrated. Additionally, at check-in, they failed to provide the same type of room that I had booked. I had requested a room with two beds, but they only had a room with one bed available. As a result, my friend had to sleep on a sofa bed, which was uncomfortable. This was a huge inconvenience and added to the overall disappointing experience.
10
John
Oct 15, 2025
·
Stayed 4 nights
Friendly staff
Friendly staff
10
Tony
Nov 19, 2025
·
Stayed 5 nights
The staff went above and beyond to help.
The staff went above and beyond to help.
10
Jakob
Aug 2, 2025
·
Stayed 9 nights
Front staff is amazing. Rooms are quite clean and comfortable. I had housing issues and needed to stay for longer than I had intended but they were very accommodating and pleasant to work with. There are other hotels in the area that only see $$$ signs not the person. Here, they see the person.
Front staff is amazing. Rooms are quite clean and comfortable. I had housing issues and needed to stay for longer than I had intended but they were very accommodating and pleasant to work with. There are other hotels in the area that only see $$$ signs not the person. Here, they see the person.
10
tanya
Oct 1, 2025
·
Stayed 2 nights
friendly staff quiet and clean room
friendly staff quiet and clean room
10
Stéphane
Jul 29, 2023
·
Stayed 1 night
The staff really cares about making sure you have a positive experience. I received free snacks when I checked in and the owner or manager (I'm not sure) was overseeing breakfast and went out of his way to make sure I had everything I wanted. Incredible service and very friendly. Next time I stay in Whitehorse, I will be coming back to this hotel.
The staff really cares about making sure you have a positive experience. I received free snacks when I checked in and the owner or manager (I'm not sure) was overseeing breakfast and went out of his way to make sure I had everything I wanted. Incredible service and very friendly. Next time I stay in Whitehorse, I will be coming back to this hotel.
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AI-generated summary based on recent guest reviews
Location
Central and walkable to shops, groceries, and downtown attractions. Several reviews mention a rough-feeling area with loitering and street noise.
Related guest reviews
6
Kurt
Sep 8, 2025
·
Stayed 4 nights
Walkable to multiple grocery stores and Walmart as well as lots of scenic strolls.
Walkable to multiple grocery stores and Walmart as well as lots of scenic strolls.
6
Kristina
Sep 10, 2025
·
Stayed 2 nights
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
6
Amber
Jul 27, 2023
·
Stayed 1 night
Front desk agent was super helpful and friendly! Convenient location, very close to the airport as well as necessities (grocery, gas, pharmacy). Far from luxurious but the staff and location made up for it
Front desk agent was super helpful and friendly! Convenient location, very close to the airport as well as necessities (grocery, gas, pharmacy). Far from luxurious but the staff and location made up for it
2
Ashley
Aug 15, 2024
·
Stayed 1 night
Homeless community living right behind the property. They’re in and out of the parking lot consistently, they’re very rowdy and unkind and give the place an unsettling feeling. When confronting the owners it seems they know about them living here and told us that the homeless are “not supposed to bother customers”. Overall not a great experience.
Homeless community living right behind the property. They’re in and out of the parking lot consistently, they’re very rowdy and unkind and give the place an unsettling feeling. When confronting the owners it seems they know about them living here and told us that the homeless are “not supposed to bother customers”. Overall not a great experience.
10
Kaori
Sep 9, 2025
·
Stayed 3 nights
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
8
Jan
Jul 25, 2024
·
Stayed 1 night
Slightly sketchy area, but not bad. Short walk to downtown.
Slightly sketchy area, but not bad. Short walk to downtown.
4
Jane
Jul 17, 2025
·
Stayed 1 night
The location is a little questionable. Hotel sign is by the door to the laundromat. Which isn't where you go in to register. Should have plainer signage for entrance. Having registration behind safety glass, doesn't give you a warm safe inviting feeling. But with nothing else available(and we looked) we stayed. The room was extremely small. Stained carpet, paper garbage left by desk. Only 1 glass for drinking. No cups orovided for coffee maker. Linnens wete clean but the bed had a huge bump in the middle. ?? Not sure what that was.. we parked in the street as the parking lot was full and tight with customers from laundromat, message parlor, babber shop and another business.
The location is a little questionable. Hotel sign is by the door to the laundromat. Which isn't where you go in to register. Should have plainer signage for entrance. Having registration behind safety glass, doesn't give you a warm safe inviting feeling. But with nothing else available(and we looked) we stayed. The room was extremely small. Stained carpet, paper garbage left by desk. Only 1 glass for drinking. No cups orovided for coffee maker. Linnens wete clean but the bed had a huge bump in the middle. ?? Not sure what that was.. we parked in the street as the parking lot was full and tight with customers from laundromat, message parlor, babber shop and another business.
8
Reuben
Sep 18, 2024
·
Stayed 1 night
Perfect location. Nice staff.
Perfect location. Nice staff.
8
Russell
Sep 13, 2025
·
Stayed 3 nights
easy to walk to shops
easy to walk to shops
10
Stacalee
Aug 10, 2025
·
Stayed 1 night
Good location. Staff was friendly. Good value for the money would stay here again
Good location. Staff was friendly. Good value for the money would stay here again
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: some say advertised breakfast was unavailable, while others report a simple made-to-order or paid breakfast they enjoyed. Not enough consistent detail on other dining options.
Related guest reviews
10
SHARON
Sep 28, 2023
·
Stayed 1 night
This property fit our needs on our trip through Whitehorse, Yukon and back again. It is a no frills hotel with what appears to be a very nice laundry room. (didn't use it). The breakfast while extra was very good, as was the service. The locations appears to be a run-down area but we felt safe enough walked around the corner to the restaurant..
This property fit our needs on our trip through Whitehorse, Yukon and back again. It is a no frills hotel with what appears to be a very nice laundry room. (didn't use it). The breakfast while extra was very good, as was the service. The locations appears to be a run-down area but we felt safe enough walked around the corner to the restaurant..
10
Richard
Aug 21, 2024
·
Stayed 1 night
Good downtown location close to supermarket, tim hortons, laubdromat, and restaurants. Although we didnt eat, the $10 breakfast looked like a good deal.
Good downtown location close to supermarket, tim hortons, laubdromat, and restaurants. Although we didnt eat, the $10 breakfast looked like a good deal.
8
Klaus
Jul 5, 2024
·
Das Frühstück war super!
Das Frühstück war super!
8
Harry
Jul 25, 2025
·
Stayed 2 nights
The online promotional materials promise a buffet breakfast which does not exist
The online promotional materials promise a buffet breakfast which does not exist
4
Brian
Jul 22, 2025
·
Stayed 4 nights
We chose the property because it advertised a free continental breakfast. NOT! when I asked at the desk where the breakfast was I was told it was discontinued over a year ago. Housekeeping never entered our room in the four days we were there. It seemed to be a big deal to get fresh towels, coffee pods, coffee cups, etc. There was no tissue (Kleenex) in the room/bathroom. We went to a local store and bought soap and tissue to use in the room. If what we experienced was the best they can offer, I'm surprised they are still in business. My two star rating was probably generous.
We chose the property because it advertised a free continental breakfast. NOT! when I asked at the desk where the breakfast was I was told it was discontinued over a year ago. Housekeeping never entered our room in the four days we were there. It seemed to be a big deal to get fresh towels, coffee pods, coffee cups, etc. There was no tissue (Kleenex) in the room/bathroom. We went to a local store and bought soap and tissue to use in the room. If what we experienced was the best they can offer, I'm surprised they are still in business. My two star rating was probably generous.
10
Steven
Jun 15, 2023
·
Stayed 2 nights
It's got the typical Yukon exterior, nothing fancy, but certainly not bad. So it could use a little more curb appeal. That not top on my list, but cleanliness and service is what I go for. They had an extra table in the room that made things tight, but the room was clean and the staff will go out of their way to make sure you have it right. To top it off, They have a fantastic breakfast. Hot and served right to you! If I pass this way again, I'll be making this one of my stops! Thanks Folks!
It's got the typical Yukon exterior, nothing fancy, but certainly not bad. So it could use a little more curb appeal. That not top on my list, but cleanliness and service is what I go for. They had an extra table in the room that made things tight, but the room was clean and the staff will go out of their way to make sure you have it right. To top it off, They have a fantastic breakfast. Hot and served right to you! If I pass this way again, I'll be making this one of my stops! Thanks Folks!
8
Marsha
Jun 23, 2023
·
Stayed 1 night
At check in you get to choose a snack for your room, such as microwaveable popcorn, bag of chips, mac & cheese to heat, etc. That's unique. Also they offer a made-to-order full breakfast for free. That's not common these days.
At check in you get to choose a snack for your room, such as microwaveable popcorn, bag of chips, mac & cheese to heat, etc. That's unique. Also they offer a made-to-order full breakfast for free. That's not common these days.
8
Klaus
Jul 29, 2024
·
Stayed 1 night
Optionales Frühstück war gut.
Optionales Frühstück war gut.
4
Emily
Jul 31, 2025
·
Stayed 1 night
Very old budget hotel, sheets and towels had stains, shower curtain covered in black mildew stains, kitchenette in the suite had very very limited supplies and no cutlery, dish soap, or sponge to clean anything. Thankfully the worker gave us a cup of dish soap from her own personal supply. The staff was very friendly! FYI there is no breakfast provided here as advertised.
Very old budget hotel, sheets and towels had stains, shower curtain covered in black mildew stains, kitchenette in the suite had very very limited supplies and no cutlery, dish soap, or sponge to clean anything. Thankfully the worker gave us a cup of dish soap from her own personal supply. The staff was very friendly! FYI there is no breakfast provided here as advertised.
6
Patricia
Aug 17, 2024
·
Stayed 1 night
This hotel has potential but is not quite there yet. There are many things you could do to make this a nicer place. Clean up the check in area. It seems messy and disorganized. Our room was clean but the bathroom door did not close. There was no hair dryer. My husband took a shower and the towel he took off of the rack had a brown stain in the middle, most likely an old stain but whoever folds the towels after washing should have seen it and thrown it out. There was only one coffee pod provided with the coffee maker. When you are renting out a room for two, at least provide them each with a coffee! Loose tea bags are not a good idea. They absorb moisture and smells from the room. The building it is in as well as the immediate neighbourhood is not very nice. On the pro side, the two staff members that I dealt with were very friendly and the breakfast (for a fee) was very good!
This hotel has potential but is not quite there yet. There are many things you could do to make this a nicer place. Clean up the check in area. It seems messy and disorganized. Our room was clean but the bathroom door did not close. There was no hair dryer. My husband took a shower and the towel he took off of the rack had a brown stain in the middle, most likely an old stain but whoever folds the towels after washing should have seen it and thrown it out. There was only one coffee pod provided with the coffee maker. When you are renting out a room for two, at least provide them each with a coffee! Loose tea bags are not a good idea. They absorb moisture and smells from the room. The building it is in as well as the immediate neighbourhood is not very nice. On the pro side, the two staff members that I dealt with were very friendly and the breakfast (for a fee) was very good!
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AI-generated summary based on recent guest reviews
6
vivian
2 weeks ago
·
Stayed 1 night
Good for a night, but I don't think I'll be back
Good for a night, but I don't think I'll be back
10
Josh
3 weeks ago
·
Stayed 1 night
Great stop over stay if travelling
Great stop over stay if travelling
6
Nicole
4 weeks ago
·
Stayed 6 nights
This place is about what you’d expect for the price. It’s definitely nothing special, but it was relatively clean and the staff were helpful. Some things to note: not much air conditioning on the 3rd floor, but luckily the room came with a fan and a window we could open. Lack of hot water and water pressure aren’t a problem here. In fact, you’ll be challenged to take a shower that isn't paint-stripping-level pressure and the heat of 1000 suns. The hotel definitely attracts some of the sketchier side of Whitehorse. Just don’t plan to hang out in the parking lot too much. About a 20 minute walk to downtown through industrial areas. Overall, if you only want a hotel for sleeping, it does the trick.
This place is about what you’d expect for the price. It’s definitely nothing special, but it was relatively clean and the staff were helpful. Some things to note: not much air conditioning on the 3rd floor, but luckily the room came with a fan and a window we could open. Lack of hot water and water pressure aren’t a problem here. In fact, you’ll be challenged to take a shower that isn't paint-stripping-level pressure and the heat of 1000 suns. The hotel definitely attracts some of the sketchier side of Whitehorse. Just don’t plan to hang out in the parking lot too much. About a 20 minute walk to downtown through industrial areas. Overall, if you only want a hotel for sleeping, it does the trick.
2
Madeleine
Aug 17, 2026
·
Stayed 1 night
Rented 2 rooms. Room1-two towels so thin you can see through them and big enough for a small child, no hair dryer, no microwave, fridge froze everything Room2-no AC, no hair dryer, one cup for coffee for 2 people, two very small thin towels for 2 people, fridge froze everything, very insulted about the $200.00 security deposit
Rented 2 rooms. Room1-two towels so thin you can see through them and big enough for a small child, no hair dryer, no microwave, fridge froze everything Room2-no AC, no hair dryer, one cup for coffee for 2 people, two very small thin towels for 2 people, fridge froze everything, very insulted about the $200.00 security deposit
6
Madeleine
Aug 3, 2026
·
Stayed 1 night
room was ok for the price. Bath tub/shower not good, only 2 coffee pods. Beds were comfortable.
room was ok for the price. Bath tub/shower not good, only 2 coffee pods. Beds were comfortable.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Destination Family Hotel
Is parking available at the property?
Yes, free self-parking is available on-site.
Does the hotel allow pets?
Yes, pets are allowed with a fee of CAD 30 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.
Where is the hotel located in relation to key landmarks?
The hotel is near the airport and within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History. It is approximately 0.7 miles from North End Gallery and 0.8 miles from Old Log Church.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of CAD 15.00 per night, and advance request is required. Information about cribs is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 105.21400472030639USD
- 2026-09-19: 105.04479561462402USD
- 2026-09-20: 99.42773816452026USD
- 2026-09-21: 99.25937856369018USD
- 2026-09-22: 112.54799029693602USD
- 2026-09-23: 98.86219563522339USD
- 2026-09-24: 98.86219563522339USD
- 2026-09-25: 98.86219563522339USD
- 2026-09-26: 98.86219563522339USD
- 2026-09-27: 98.00326740951537USD
- 2026-09-28: 98.86219563522339USD
- 2026-09-29: 98.86219563522339USD
- 2026-09-30: 98.86250215759277USD
- 2026-10-01: 98.86219563522339USD
- 2026-10-02: 98.86219563522339USD
- 2026-10-03: 98.86250215759277USD
- 2026-10-04: 98.86219563522339USD
- 2026-10-05: 98.86219563522339USD
- 2026-10-06: 98.86219563522339USD
- 2026-10-07: 98.86219563522339USD
- 2026-10-08: 98.86219563522339USD
- 2026-10-09: 98.86219563522339USD
- 2026-10-10: 98.86219563522339USD
- 2026-10-11: 98.86250215759277USD
- 2026-10-12: 99.40771787490844USD
- 2026-10-13: 98.86250215759277USD
- 2026-10-14: 98.86219563522339USD
- 2026-10-15: 98.86250215759277USD
- 2026-10-16: 98.86250215759277USD
- 2026-10-17: 98.86250215759277USD
- 2026-10-18: 98.86250215759277USD
- 2026-10-19: 98.86219563522339USD
- 2026-10-20: 98.86219563522339USD
- 2026-10-21: 99.30677567977905USD
- 2026-10-22: 98.86250215759277USD
- 2026-10-23: 98.86250215759277USD
- 2026-10-24: 98.86219563522339USD
- 2026-10-25: 98.86250215759277USD
- 2026-10-26: 98.86219563522339USD
- 2026-10-27: 99.40771787490844USD
- 2026-10-28: 98.86219563522339USD
- 2026-10-29: 98.86219563522339USD
- 2026-10-30: 98.86250215759277USD
- 2026-10-31: 98.86219563522339USD
- 2026-11-01: 99.25937856369018USD
- 2026-11-02: 99.40771787490844USD
- 2026-11-03: 98.86250215759277USD
- 2026-11-04: 98.86219563522339USD
- 2026-11-05: 98.86219563522339USD
- 2026-11-06: 98.86219563522339USD
- 2026-11-07: 98.86250215759277USD
- 2026-11-08: 98.86219563522339USD
- 2026-11-09: 98.86219563522339USD
- 2026-11-10: 98.86250215759277USD
- 2026-11-11: 98.86250215759277USD
- 2026-11-12: 98.86250215759277USD
- 2026-11-13: 98.86219563522339USD
- 2026-11-14: 98.86250215759277USD
- 2026-11-15: 98.86219563522339USD
- 2026-11-16: 98.86219563522339USD
- 2026-11-17: 99.40771787490844USD
- 2026-11-18: 98.86219563522339USD
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 19 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: CAD 200 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Pet fee: CAD 30 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Housekeeping
Banquet Facilities
ATM / Cash Machine
Barber/Beauty Shop
Services
Housekeeping
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Barber/Beauty Shop
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking Onsite