Name: Four Points by Sheraton Medan
Address: Jl. Gatot Subroto No 395, Medan, Indonesia, Medan, North Sumatra, Indonesia
Rating: 8.3

Guest reviews

8.3

Very good

Based on 2,446 verified reviews

Facilities

8.1

Cleanliness

8.2

Rooms

8.1

Service

8.1

Location

7.5

Dining

7.6

Who stays here?

Business

36%

Couple

15%

Group

26%

Solo

21%

8

Ruth

Apr 18, 2026

·

Stayed 1 night

The pool was great and the hotel staff were excellent. They were so helpful in every area. The rooms are comfortable and the bed was really good.

10

Aprilia

Jan 12, 2026

·

Stayed 1 night

Ao far good and clean

6

Philip

Apr 29, 2025

·

Stayed 1 night

Hotel sound proof is not so good . Can hear the noise of car and motorcycle on the road side at night time

10

Sondang Meyhwa Angeline

Sep 30, 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable. The staff were friendly and helpful.

8

Faizal

Jul 28, 2024

·

Stayed 4 nights

If there’s a vicinity map guide, that will be extremely helpful. There are things that one can’t rely on the hotel all the time. I love to walk around area of a hotel that im staying, getting little entertainment like snacks, foods or quiet chilling spots, which will make it feel like an extended street family of the hotel. However I couldn’t get much here. But Starbucks is by far a nice quiet extended escapade. And maybe investors could improve path to Brastagi Supermarket, or something? I dunno. Otherwise, everything has been well.

Jl. Gatot Subroto No 395, Medan, Indonesia

Location

A stay at Four Points by Sheraton Medan places you in the heart of Medan, within a 5-minute drive of Rahmat International Wildlife Museum & Gallery and Plaza Medan Fair. This spa hotel is 2.5 mi (4 km) from Sri Mariamman Temple and 2.6 mi (4.2 km) from Grand City Hall.

Plaza Medan Fair(1.1 miles)

DeliPark Mall Medan(1.8 miles)

Sri Mariamman Temple(1.8 miles)

Rahmat International Wildlife Museum & Gallery(1.8 miles)

Sun Plaza(2 miles)

Grand City Hall(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Valet parking services are also offered.

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 150,000 per person.

No pets and no service animals are allowed at this property.

Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available. Guests can arrange transfers through the hotel.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in the heart of Medan, within a 5-minute drive of Rahmat International Wildlife Museum & Gallery and Plaza Medan Fair. It is approximately 2.5 miles from Sri Mariamman Temple and 2.6 miles from Grand City Hall.

Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours may vary.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Cribs (infant beds) and rollaway beds are available for a fee of IDR 350,000 per stay. Advance request or confirmation may be required.

Four Points by Sheraton Medan

Amenities

Property description

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