Name: The Passage - Urban & Lifestyle Hotel
Address: Steinengraben 51, Vorstädte, Basel, Switzerland, Basel, Basel-Stadt, CH
Price range: $158–$746 per night
Rating: 9.02

What guests think

Across many reviews, The Passage - Urban & Lifestyle Hotel earns high praise for exceptionally friendly staff, a convenient base near the Old Town and station, clean modern rooms, and well-regarded amenities such as a solid gym and sauna.

Guests often note quiet, comfortable rooms, with some appreciated upgrades or early check-ins. Recurring drawbacks include firm pillows and mattresses, temperature control issues, and comments about pricey breakfast or a somewhat sterile feel; a few also mention design quirks in bathrooms or smaller rooms than expected. Expect a dependable, service-led stay with practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym and sauna are consistently praised and seen as well equipped. Parking is available, though spaces can be tight; a small courtyard is appreciated by some.

Related guest reviews

10

Dario

May 25, 2024

·

Stayed 1 night

Staff is great. Very attentive, accommodating and friendly. Hotel is modern and clean. Good breakfast and large well-equipped gym with sauna.

10

Jeannette

Apr 29, 2025

·

Stayed 1 night

Top Lage, schönes Zimmer, sehr freundliches und hilfsbereites Personal, eigene Parkgarage, sehr modern und ansprechend.

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10

Christof

Nov 25, 2025

·

Stayed 1 night

Tooles Gym und Sauna, nah an der Innenstadt, freundliches Personal. Schönen Zimmer

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10

EMILY

Nov 2, 2025

·

Stayed 2 nights

Really lovely staff, great gym & sauna, excellent location

10

David

Oct 15, 2025

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Stayed 2 nights

Exceĺlent location, 5 minute walk to old town & restaurants/shopping. Room 002 large with high ceilings and quiet. Fantastic gym, well equipped and large. Nice sauna also. Very clean and modern hotel. Excellent staff willing to help with any request. Highly recommend

10

Wenlong

Dec 22, 2024

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Stayed 1 night

Excellent hotel. A lot of shopping places in walking distance. Hotel sauna is very nice too

10

Rauja Geraldine

Jan 5, 2026

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Stayed 1 night

The people who work there are very friendly, the gym is really nice!

10

Sophie

Jul 27, 2024

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Stayed 1 night

Very nice and modern hotel. Good location in Basel for a few days of city life. Great facilities, gym and sauna to be used for free.

10

Amelie

Aug 25, 2025

·

Stayed 1 night

Buenas instalaciones, tranquila, estacionamiento a un lado.

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10

Katie

Aug 28, 2024

·

Stayed 4 nights

Excellent service from staff. Room spacious, modern and clean. Small outdoor courtyard was lovely to sit in

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Cleanliness

Reviews repeatedly describe the hotel and rooms as very clean. There are isolated maintenance or housekeeping oversights, but overall hygiene standards are strong.

Related guest reviews

10

Steve

Apr 10, 2025

·

Stayed 1 night

The room was very nice. The bed was extremely comfortable. We were greeted warmly and they answered all of our tourist questions. The bathroom and bedroom were spacious and quiet. It was an easy walk to lots of restaurants. I Highly recommend this hotel.

10

Alanna

Jul 21, 2023

·

Stayed 7 nights

The staff are so warm and welcoming and happy to help. The room was spotlessly clean and so quiet. The hotel has a small courtyard at the back which great to relax and have an evening drink in. It's close to the town - be prepared for steps into the old town though - and close to transport links which was so useful. There are restaurants and bars very close by, so the central location of the hotel makes a a great place to stay. I would happily stay there again.

10

Danielle

Oct 2, 2023

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Stayed 5 nights

A beautiful hotel with beautiful rooms. Very clean. Close to the centre of Basel.

10

Julie

Aug 25, 2024

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Stayed 1 night

We loved our stay at the Passage Hotel. The hotel and rooms were modern, neat and clean. Staff were all very helpful and friendly and able to assist with local information. The area was easy walking to dining, shopping and entertainment. Beautiful place.

10

victor

May 4, 2025

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Stayed 2 nights

Très bel hôtel idéalement situé au cœur de Bâle. Le personnel offre un accueil délicat et une attention de chaque instant, avec beaucoup de professionnalisme et de gentillesse. Les chambres sont confortables, bien insonorisées, décorées avec goût, et d’une propreté impeccable — même pour les plus exigeants. Le service est digne d’un établissement haut de gamme. Une adresse à recommander sans hésitation.

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10

Elizabeth

May 28, 2025

·

Stayed 3 nights

An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip

10

Jeff

Feb 21, 2026

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Stayed 1 night

this hotel is a true gem in Basel. It’s convenient to the old historic city and close to the train station. The rooms are wonderfully designed very clean and modern. The staff was excellent and helpful.

8

Urs-Peter

Jan 22, 2026

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Stayed 2 nights

(Fast) alles bestens, schöne, zweckmässige Zimmer, sehr freundliches Personal, gute Lage, sehr ruhig. Einzige zwei Kritikpunkte: kühles Zimmer (bereits der Reception mitgeteilt), sowie eine kaputte Dichtung bei der Duschtüre. Ich habe diese dann entfernt und neben der Duschtüre hingelegt, dass sie repariert hätte werden können. Das Housekeeping hat sie dann einfach wieder neben der Türe hingelegt... Und nach wie vor: es wäre toll, wenn das The Passage Nackenkissen anbieten würde :-).

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8

Giovanni

Sep 29, 2025

·

Stayed 1 night

Struttura pulita e funzionale. Meno di 10 min a piedi dal centro di Basilea

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10

edward

Apr 12, 2025

·

Stayed 1 night

Nice clean and modern hotel room. Fair value.

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Rooms

Rooms are modern, quiet and generally comfortable, with many noting good showers and some spacious layouts. However, several guests found beds and pillows quite firm, noticed bathroom design quirks, or felt certain rooms were smaller than photos suggested.

Related guest reviews

10

Steve

Apr 10, 2025

·

Stayed 1 night

The room was very nice. The bed was extremely comfortable. We were greeted warmly and they answered all of our tourist questions. The bathroom and bedroom were spacious and quiet. It was an easy walk to lots of restaurants. I Highly recommend this hotel.

8

Paolo

May 16, 2025

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Stayed 2 nights

Good quality hotel. The room was smaller a bit older than expected from the pictures, but overall comfortable and clean

10

Mark

Jan 3, 2025

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Stayed 1 night

Great location. Calm hotel with comfy bed and THE most amazing shower. Friendly staff.

8

Suryono

Mar 1, 2024

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Stayed 1 night

Receptionist is super helpful. Rooms on the 1st floor are spacious, modern and have high ceiling

6

Mardel

Jun 25, 2023

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Stayed 3 nights

I reserved the room based on the photo supplied to describe the Luxe room. It was much smaller and more basic than the photo.

10

David

Oct 15, 2025

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Stayed 2 nights

Exceĺlent location, 5 minute walk to old town & restaurants/shopping. Room 002 large with high ceilings and quiet. Fantastic gym, well equipped and large. Nice sauna also. Very clean and modern hotel. Excellent staff willing to help with any request. Highly recommend

8

Stacy

Sep 28, 2024

·

Stayed 2 nights

Good location within east walking distance to the Old Town area of Basel. Bus stop right out front of the hotel and only one stop to train station. Beds are extremely firm as are the pillows so not very comfortable. The night before our last day they posted signs that the hotel water was going to be turned off from 0800-1000. On a Monday morning. Basically forced to get up early and checkout well before we planned. Disappointed at the timing and the lack of consideration. Room rates should have been reduced for inconvenience.

8

Christine

Dec 24, 2024

·

Stayed 2 nights

Beautiful space, quiet, excellent shower, but the bed was way too hard and the 1 pillow provided too flat, which made the sleep less than great.

10

Kaitlyn

Aug 6, 2025

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Stayed 4 nights

We loved our stay at the Passage. It was very clean, well organized and the staff was incredibly kind and helpful. While the suite didn't have a separate room, it was nice how far away the sofa bed was from the actual bedroom and, with a sound machine, we were able to feel like we had two separate spaces. The bathrooms are very nice, but there were a couple quirky things 1. This would *not* be a suitable option for friends or multiple couples that like privacy. There is only a clear glass door for the shower room and it never fogs over so everyone who walks by has a clear view of the person bathing. 2. The toilet is in a separate room from the tub, sink and shower, so you have to go into a separate room to wash your hands Overall, though, we would return to the Passage in a heartbeat--just a few small things that might have been nice to know in advance :)

8

Holly

Nov 12, 2025

·

Stayed 1 night

The pillows were tough.

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Service

Service is a standout, with numerous mentions of warm, proactive help at reception and efficient check-in. Guests appreciated thoughtful touches like upgrades, local advice and the Basel Card.

Related guest reviews

10

Dario

May 25, 2024

·

Stayed 1 night

Staff is great. Very attentive, accommodating and friendly. Hotel is modern and clean. Good breakfast and large well-equipped gym with sauna.

10

Gail

Sep 28, 2025

·

Stayed 2 nights

This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.

10

Bruce

Aug 28, 2025

·

Stayed 2 nights

This hotel is lovely. Great area for shops and dining. What truly makes this hotel stand out is the staff. Thank you for the wonderful hospitality Natalia and Nicolas. You made our stay amazing.

10

Michael

Sep 3, 2024

·

Stayed 8 nights

Stayed here for a conference at the Messe. Check-in was very efficient. Jasminka was really knowledgeable and helpful throughout the stay. She explained the travel routes, trams, buses all in detail. Answered all the questions that we had. The other male receptionist was also really helpful asking about our stay. The room was clean and really quiet. Very roomy and bathroom equipped with all the essential toiletries. Hotel just 1 min from the Bus to the Basel SBB main train station. Highly suggest to have a day trip to Colmar, Lucerne, and the Outlet Mall in Germany border. Highly recommended. A short walk down the steps will be the Toy Museum and the main tram station to the city and river. 10 min walk to the old town and main shopping areas.

10

ISABELLE

Sep 14, 2025

·

Stayed 1 night

I really liked this hotel. First the personnel was extremely accomodating and helpful and nice Ifelt.welcome.which is quite unusual these days.

10

Jean luc

Jan 27, 2026

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Stayed 1 night

Upgraded to a very nice and quiet room. The bed and bed linen very confortable. Additionnally the welcome at reception so friendly and efficient. Will definitely go back during my business trip.

10

Anna

Nov 2, 2024

·

Stayed 1 night

We arrived early after being on a cruise. They stored our luggage and I went exploring for a bit. I was not feeling well and returned to see if my room was available. The reception staff were kind. The room I was booked into was not available, they provided me an upgraded room to allow me the opportunity to have so rest. This was much appreciated.

10

Rauja Geraldine

Jan 5, 2026

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Stayed 1 night

The people who work there are very friendly, the gym is really nice!

10

Jeff

Feb 21, 2026

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Stayed 1 night

this hotel is a true gem in Basel. It’s convenient to the old historic city and close to the train station. The rooms are wonderfully designed very clean and modern. The staff was excellent and helpful.

10

Rauja Geraldine

Jan 3, 2026

·

Stayed 1 night

Natalia at reception was very helpful, the room is very nice

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Location

Central, walkable location near the Old Town, trams and Basel SBB, with easy access to shops, museums and markets. Many reviewers found it quiet while still convenient for sightseeing and transport.

Related guest reviews

10

Tak

Sep 30, 2024

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Stayed 1 night

Nice spacious room in a quiet neighborhood. Old town only 7 min walk, Basel Card included for free could take any public transportation. The shower is amazing and bed is so comfortable, love my stay here at The Passage.

10

Evlampia

Jul 4, 2025

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Stayed 3 nights

Good location, close to train station. Quiet and comfortable

10

Derek

Dec 10, 2025

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Stayed 1 night

Excellent hotel and perfect location

10

David

Oct 15, 2025

·

Stayed 2 nights

Exceĺlent location, 5 minute walk to old town & restaurants/shopping. Room 002 large with high ceilings and quiet. Fantastic gym, well equipped and large. Nice sauna also. Very clean and modern hotel. Excellent staff willing to help with any request. Highly recommend

10

Elizabeth

May 28, 2025

·

Stayed 3 nights

An excellent location for visiting Basel - close to the centre and accessible to the train and bus station (with airport links). The rooms were well designed and set up, clean and new-looking, and quiet, staff were very friendly and helpful. I will be booking The Passage for my next trip

10

Joachim

Dec 19, 2025

·

Stayed 1 night

Hotel sehr gut gelegen, um in die Innenstadt zu kommen. Zimmer sehr konfortabel und gross. Tolles Badezimmer. Personnel sehr hilfreich und vorkommend. Parkplätze ok, etwas klein vielleicht.

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10

Jeff

Feb 21, 2026

·

Stayed 1 night

this hotel is a true gem in Basel. It’s convenient to the old historic city and close to the train station. The rooms are wonderfully designed very clean and modern. The staff was excellent and helpful.

10

Adrienne

Nov 11, 2025

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Stayed 1 night

A pearl in the middle of Basel! 5’ on foot into the old town, comfortable and super friendly staff. We didn’t have breakfast but the buffet looked good.

10

Jennifer

Dec 20, 2024

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Stayed 1 night

I enjoyed my stay here; I wish it could have been longer. The front desk staff were kind and helpful. Location was within walking distance to Christmas Markets and was a short taxi drive from airport.

8

Giovanni

Sep 29, 2025

·

Stayed 1 night

Struttura pulita e funzionale. Meno di 10 min a piedi dal centro di Basilea

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Dining

Breakfast is widely enjoyed for quality and variety. A minority considered it expensive or had minor issues with specific items.

Related guest reviews

8

Malama

Mar 9, 2023

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Stayed 4 nights

Quiet, safe area and short walk to downtown. Excellent breakfast!

8

PHILIP

Aug 20, 2023

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Stayed 2 nights

Property is newly renovated but it was a bit far from the train station. Breakfast is pricy. There is not much around the facility.

10

Gail

Sep 28, 2025

·

Stayed 2 nights

This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.

10

Emory

Apr 14, 2024

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Stayed 2 nights

This was a fantastic hotel. I especially loved the impressive breakfast. I'd love to go back there again someday.

8

Gordon

Oct 31, 2024

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Stayed 1 night

Good location, excellent buffet breakfast

10

Ximena

Dec 19, 2022

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Stayed 5 nights

Great hotel! Staff super friendly throughout our entire stay. The room was big and comfortable and very clean. Breakfast consisted of fresh fruits, cheeses, meats, yogurt, eggs, pancakes, etc it was perfect to start the day oh and their coffee was awesome. The hotel is centrally located to everything, we walked everywhere and if needed to take public transportation was just steps away from the door. In the evenings in the lobby they had coffee, tea and mulled wine available for guess. I will definitely stay here again.

10

Daniel

Feb 28, 2023

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Stayed 1 night

Great buffet

10

Muriel

Jul 22, 2025

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Stayed 1 night

Enjoyed the large room with a very nice bathroom. The staff was very helpful and the room was ready early. Nice breakfast in the morning

8

Am

May 25, 2023

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Stayed 2 nights

Good sized room, breakfast was good, except the bacon and saudages which as with most hotels were bordering on being raw. Shower was huge. Receptoon staff great and very helpful

8

William

Sep 18, 2023

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Stayed 2 nights

Nice large room in a quiet area within walking distance of old town and sights. Relatively close to railway station and easily walkable in 10 min. Only down side is breakfast very pricey!!

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Month	Average price
January	$168
February	$185
March	$178
April	$187
May	$196
June	$357
July	$185
August	$175
September	$220
October	$212
November	$203
December	$207

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $197
20 $198	21 $195	22 $427	23 $302	24 $194	25 $168	26 $177
27 $167	28 $186	29 $195	30 $204

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $165	3 $166
4 $167	5 $220	6 $746	7 $253	8 $197	9 $175	10 $185
11 $174	12 $193	13 $276	14 $399	15 $212	16 $169	17 $177
18 $178	19 $230	20 $243	21 $252	22 $185	23 $174	24 $185
25 $158	26 $200	27 $225	28 $210	29 $188	30 $177	31 $175

The Passage - Urban & Lifestyle Hotel

Prices for The Passage - Urban & Lifestyle Hotel

Monthly average prices

About this property

Location

Room options

Executive Room

Deluxe Room

Family Room

Deluxe Room (Patio)

Classic Room (Luxe)

Suite (The Passage)

Guest reviews of The Passage - Urban & Lifestyle Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Passage - Urban & Lifestyle Hotel

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