Magic Blue Spa Boutique Hotel Adults Only
78 $US
/nuit
Moyenne pour octobre
Prix pour Magic Blue Spa Boutique Hotel Adults Only
Sélectionnez les dates pour voir les prix et les disponibilités
78 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Magic Blue Spa Boutique Hotel Adults Only, les prix par nuit s'élèvent en moyenne à 70 $US pendant le mois le moins cher (septembre) et à 159 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 150 $US |
| février | 159 $US |
| mars | 128 $US |
| avril | 101 $US |
| mai | 78 $US |
| juin | 75 $US |
| juillet | 88 $US |
| août | 81 $US |
| septembre | 70 $US |
| octobre | 78 $US |
| novembre | 112 $US |
| décembre | 137 $US |
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oct. · 78 $US
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Le plus cher : février (env. 159 $US)
Le moins cher : septembre (env. 70 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notammen...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine extérieure et un sauna. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent des journaux gratuits dans le hall, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément (24 h/24).
Repas
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine.
Chambres
Les 42 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une machine à espresso. Les chambres sont dotées d'un balcon ou patio aménagé. Une télévision à écran plasma 28 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Magic Blue Spa Boutique Hotel-Adult Only, à Playa del Carmen, vous serez dans le centre-ville, à deux pas du site Rue commerçante Quinta Avenida et à moins de 5 minutes de marche du site Plage principale de Playa del Carmen. Cet hôtel avec spa se trouve à 0,7 km de Mamitas Beach Club et à 1,9 km de Terminal maritime Playa del Carmen.
À proximité
Calle 12(0.1 miles)
Rue commerçante Quinta Avenida(0.1 miles)
Église catholique Nuestra Señora del Carmen(0.1 miles)
Musée des merveilles 3D(0.1 miles)
Rue du Cœur(0.1 miles)
Gran Casino Riviera(0.1 miles)
Centre commercial Quinta Alegría Shopping Mall(0.2 miles)
Place centrale(0.2 miles)
Chabad Playa del Carmen(0.2 miles)
Marché Playa del Carmen(0.2 miles)
Musée Frida Kahlo(0.2 miles)
Playa del Carmen Lighthouse(0.2 miles)
Plage principale de Playa del Carmen(0.2 miles)
Quai Navega(0.5 miles)
Mamitas Beach Club(0.5 miles)
Aéroport international Cozumel (CZM)(21.2 miles)
Aéroport international de Cancún (CUN)(34.9 miles)
Emplacement
10th Avenue, between 10th and 12th Street, Centre-ville de Playa del Carmen, Playa del Carmen, Solidaridad, Quintana Roo, Mexique
Calle 12 (0.1 miles)
Rue commerçante Quinta Avenida (0.1 miles)
Église catholique Nuestra Señora del Carmen (0.1 miles)
Musée des merveilles 3D (0.1 miles)
Rue du Cœur (0.1 miles)
Gran Casino Riviera (0.1 miles)
Options de chambre
8
King Size Bed with , Spa Access and Daily Massage For Couples
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
8
Superior Room King Size Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
10
Two Double Beds with , Spa Access and Daily Massage For Couples
Détails de la chambre
2 Lits Doubles
Couchages 3
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Master Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
366 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
8
Superior Room King Size Bed with and Spa Access
Détails de la chambre
Couchages 2
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
10
Superior Room Two Double Beds with and Spa Access
Détails de la chambre
Couchages 3
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Master Suite with and Spa Access
Détails de la chambre
Couchages 2
366 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
10
Superior Room Two Double Beds
Détails de la chambre
2 Lits Doubles
Couchages 3
291 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
1
Villa Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Master Suite with , Spa Access and Daily Massage For Couples
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
366 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Magic Blue Spa Boutique Hotel Adults Only
8.5
Très bien
Basé sur 1 351 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
68%
Familles
13%
Groupes
13%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Magic Blue Spa Boutique Hotel Adults Only, les voyageurs soulignent un emplacement hyper-central, à quelques pas de la Quinta Avenida et de Coco Bongo, une oasis de piscine et de jardin paisible à l'intérieur, et un personnel constamment serviable et chaleureux qui rend le séjour accueillant.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Magic Blue Spa Boutique Hotel Adults Only, les voyageurs soulignent un emplacement hyper-central, à quelques pas de la Quinta Avenida et de Coco Bongo, une oasis de piscine et de jardin paisible à l'intérieur, et un personnel constamment serviable et chaleureux qui rend le séjour accueillant.
Les chambres sont simples et souvent vieillottes, avec des commentaires récurrents concernant une eau chaude lente à arriver ou tiède et, occasionnellement, du bruit de discothèque. Certains clients les ont toutefois trouvées spacieuses et les lits confortables. Les installations impressionnent avec une piscine luxuriante ; le spa et l'hydrothérapie reçoivent des éloges, mais certains clients notent également des saunas froids, des hammams hors service ou une disponibilité limitée. Le petit-déjeuner au restaurant adjacent est largement apprécié, bien que certains aient trouvé les plats chauds tièdes ou le choix limité, et quelques critiques mentionnent des problèmes de propreté ou de politique interne. Attendez-vous à un séjour relaxant réservé aux adultes, avec des terrains pleins de caractère, des chambres vieillottes et quelques incohérences.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine et les espaces verts luxuriants sont remarquables et l'ambiance d'oasis centrale est appréciée. Le spa et l'hydrothérapie sont salués, mais certaines critiques mentionnent des saunas froids, des hammams hors service, une disponibilité limitée et de légères imperfections autour de la piscine.
Avis de voyageur à ce sujet
6
Blake
5 févr. 2023
·
A séjourné 5 nuits
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
10
Eric
29 janv. 2023
·
A séjourné 10 nuits
Très joli hôtel et très bien situé en cœur de ville, avec jardin piscine jacuzzi et spa. Personnel aux petits soins, Vanessa à l’accueil au top et parle français, Violeta et Andrea au SPA adorables. Petit dejeuner top et varié. Seul Bémol : il n’y a pas assez de transats autour de la piscine ils devraient en rajouter vraiment pour contrer les psychopathes qui y mettent leur serviettes dès 6h du matin !!! Une petite rénovation des chambres serait top pour qu’elles soient en adéquation avec le reste de l’hôtel.
Très joli hôtel et très bien situé en cœur de ville, avec jardin piscine jacuzzi et spa. Personnel aux petits soins, Vanessa à l’accueil au top et parle français, Violeta et Andrea au SPA adorables. Petit dejeuner top et varié. Seul Bémol : il n’y a pas assez de transats autour de la piscine ils devraient en rajouter vraiment pour contrer les psychopathes qui y mettent leur serviettes dès 6h du matin !!! Une petite rénovation des chambres serait top pour qu’elles soient en adéquation avec le reste de l’hôtel.
10
Caroline
30 oct. 2025
·
A séjourné 2 nuits
Havre de paix en plein centre de Playa del Carmen. Tout était parfait, chambre élégante, spacieuse et propre, personnel souriant et efficace. Excellent petit déjeuner buffet servi au restaurant à côté (accès direct de l'hôtel). Espace piscine agréable et calme lors de notre séjour.
Havre de paix en plein centre de Playa del Carmen. Tout était parfait, chambre élégante, spacieuse et propre, personnel souriant et efficace. Excellent petit déjeuner buffet servi au restaurant à côté (accès direct de l'hôtel). Espace piscine agréable et calme lors de notre séjour.
10
Krystal
11 janv. 2023
·
A séjourné 19 365 nuits
The property was fantastic. A hidden little oasis that was quiet & relaxing but upbeat atmosphere, restaurants & nightlife was just one block over. Jessica and all the staff were the kindest, most helpful people ever. Some areas for improvement would be to add some colorful Mexican decor to the room, ants in the room, better poolside drink services, clean the cushions on the deck chairs more frequently and the wood around the hot tub was rotted a bit and very slippery. We witnessed and older fellow fall really bad when he got out of the hot tub. It's definitely a hazard.
The property was fantastic. A hidden little oasis that was quiet & relaxing but upbeat atmosphere, restaurants & nightlife was just one block over. Jessica and all the staff were the kindest, most helpful people ever. Some areas for improvement would be to add some colorful Mexican decor to the room, ants in the room, better poolside drink services, clean the cushions on the deck chairs more frequently and the wood around the hot tub was rotted a bit and very slippery. We witnessed and older fellow fall really bad when he got out of the hot tub. It's definitely a hazard.
8
Todd
9 janv. 2024
·
A séjourné 5 nuits
Lovely people - great staff. Real bad problems with getting hot water (takes 10 minutes easily), and the daily hydrotherapy we paid for in our packages were sold out for half the days we were there. Nice buffet. Further from the beach than it seems on the map.
Lovely people - great staff. Real bad problems with getting hot water (takes 10 minutes easily), and the daily hydrotherapy we paid for in our packages were sold out for half the days we were there. Nice buffet. Further from the beach than it seems on the map.
10
Bibiana
30 juil. 2025
·
A séjourné 2 nuits
SAFETY AND QUIET PLACE, THE SAUNA IS CLEAN AND RELAXING
SAFETY AND QUIET PLACE, THE SAUNA IS CLEAN AND RELAXING
8
Staffan
14 févr. 2022
·
A séjourné 6 nuits
Fin liten oas mitt i staden med fräscht och avkopplande poolområde. Rymligt rum med stor skön säng, välstädade rum. WiFi fungerade mycket bra. Frukosten var ok men fanns bara väldigt söta bröd/bakelser eller baguetter. Inga osötade bröd. Spa’t är litet men fint men upplevelsen förstördes av att personalen hade en specifik ordningsföljd utifrån vilken man var tvungen att använda poolerna och bastun. Servicen i poolområdet var ouppmärksam och istället för att ge notan direkt eller vid check-out kom personalen och knackade på dörren. Allting kostar, och man måste vid incheckning skriva under papper på att man är betalningaanvarig för lakan ifall de tex skulle få en sminkfläck. Vi miste ett av våra plastkort till dörren och fick betala 15 dollar för ett ersättningskort.
Fin liten oas mitt i staden med fräscht och avkopplande poolområde. Rymligt rum med stor skön säng, välstädade rum. WiFi fungerade mycket bra. Frukosten var ok men fanns bara väldigt söta bröd/bakelser eller baguetter. Inga osötade bröd. Spa’t är litet men fint men upplevelsen förstördes av att personalen hade en specifik ordningsföljd utifrån vilken man var tvungen att använda poolerna och bastun. Servicen i poolområdet var ouppmärksam och istället för att ge notan direkt eller vid check-out kom personalen och knackade på dörren. Allting kostar, och man måste vid incheckning skriva under papper på att man är betalningaanvarig för lakan ifall de tex skulle få en sminkfläck. Vi miste ett av våra plastkort till dörren och fick betala 15 dollar för ett ersättningskort.
8
Kim
5 nov. 2025
·
A séjourné 1 nuit
The room was ok. Nothing fancy and a bit old. The spa area is so so. The sauna was cold when we entered and steam room was not that great. The jacuzzi was nice.
The room was ok. Nothing fancy and a bit old. The spa area is so so. The sauna was cold when we entered and steam room was not that great. The jacuzzi was nice.
10
Michelle
7 janv. 2024
·
A séjourné 3 nuits
This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again.
This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again.
10
Jihan
18 sept. 2024
·
A séjourné 4 nuits
The pool and garden was gorgeous. Very walkable location. All waking distance. No need to take a taxi. Plenty of very good restaurants across. The spa was amazing too. The hammocks for each room were so much fun. I recommend very much.
The pool and garden was gorgeous. Very walkable location. All waking distance. No need to take a taxi. Plenty of very good restaurants across. The spa was amazing too. The hammocks for each room were so much fun. I recommend very much.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent la propriété et les chambres comme propres, avec des parties communes et des espaces piscine bien entretenus. Cependant, plusieurs critiques font état de problèmes tels que de la moisissure dans la salle de bain, des nuisibles occasionnels et des lacunes dans le service de ménage ; un client a notamment signalé un drap taché.
Avis de voyageur à ce sujet
8
Jesse
27 déc. 2022
·
A séjourné 7 nuits
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
6
Christine Arentz
1 févr. 2024
·
A séjourné 4 nuits
Frokosten var ikke ikke bra…møkkete tallerkner og smakte ikke bra. Tok lang tid før det ble varmt vann i dusjen og følte aldri det ble mer enn lunket.
Frokosten var ikke ikke bra…møkkete tallerkner og smakte ikke bra. Tok lang tid før det ble varmt vann i dusjen og følte aldri det ble mer enn lunket.
6
Blake
5 févr. 2023
·
A séjourné 5 nuits
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
8
Jack
14 mai 2024
·
A séjourné 1 nuit
Small safe and clean
Small safe and clean
2
Ebony
7 juin 2025
·
A séjourné 4 nuits
I was very disappointed with our stay at Magic Blue Spa. Unfortunately, it wasn’t a comfortable experience from start to finish. The A/C in the room was nice but the overall room itself was quite outdated. There were smashed mosquitoes on the walls from previous guests. There was visible black mold on the shower window, which was really concerning. The baseboards and walls are chipped and poorly sealed. Our room door also didn’t seal properly on the top, so mosquitoes got in overnight—I woke up each morning with multiple bites which was so frustrating. The staff was friendly, but I found the towel policy ridiculous. We were only given two small face towels per person and nothing more than that. The towels were rough, thin, and non-absorbent. Check-in wasn’t allowed until exactly 3 PM, which might not have been a big deal, but in the 95-degree heat, being handed room temperature water with no ice was just another letdown. By the time check-out day came, I packed up as quickly as possible and made a quick exit. I couldn’t wait to leave. Overall, I expected much more from a 4 star hotel. This was one of the most uncomfortable hotel stays I’ve ever had, and I wouldn’t recommend it based on my experience.
I was very disappointed with our stay at Magic Blue Spa. Unfortunately, it wasn’t a comfortable experience from start to finish. The A/C in the room was nice but the overall room itself was quite outdated. There were smashed mosquitoes on the walls from previous guests. There was visible black mold on the shower window, which was really concerning. The baseboards and walls are chipped and poorly sealed. Our room door also didn’t seal properly on the top, so mosquitoes got in overnight—I woke up each morning with multiple bites which was so frustrating. The staff was friendly, but I found the towel policy ridiculous. We were only given two small face towels per person and nothing more than that. The towels were rough, thin, and non-absorbent. Check-in wasn’t allowed until exactly 3 PM, which might not have been a big deal, but in the 95-degree heat, being handed room temperature water with no ice was just another letdown. By the time check-out day came, I packed up as quickly as possible and made a quick exit. I couldn’t wait to leave. Overall, I expected much more from a 4 star hotel. This was one of the most uncomfortable hotel stays I’ve ever had, and I wouldn’t recommend it based on my experience.
8
Ulrika
28 déc. 2025
·
A séjourné 3 nuits
Var rent och trevlig personal .
Var rent och trevlig personal .
8
Eduardo
23 sept. 2025
·
A séjourné 1 nuit
deben mejorar la limpieza en habitacionno fue hecho su limpieza adecuadamente
deben mejorar la limpieza en habitacionno fue hecho su limpieza adecuadamente
6
Laura Lee
31 mai 2025
·
A séjourné 6 nuits
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
8
Fernando
16 déc. 2024
·
A séjourné 1 nuit
Limpieza
Limpieza
6
Kenneth
11 août 2024
·
A séjourné 1 nuit
Can’t get past the set in blood stained sheet on my bed ! Yuk ! Nothing I like better than sliding into bed with someone’s unknown DNA !
Can’t get past the set in blood stained sheet on my bed ! Yuk ! Nothing I like better than sliding into bed with someone’s unknown DNA !
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont basiques et souvent vieillottes, avec des mentions récurrentes d'eau chaude lente à arriver ou tiède et de bruits nocturnes provenant des clubs à proximité ; certains notent également quelques anomalies au niveau de l'entretien. Les points positifs incluent des agencements occasionnellement spacieux, des lits confortables et des hamacs relaxants à l'extérieur des chambres.
Avis de voyageur à ce sujet
6
Blake
5 févr. 2023
·
A séjourné 5 nuits
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
6
Gary
22 oct. 2025
·
A séjourné 2 nuits
Property maintenance and repairs poor in some respects.
Property maintenance and repairs poor in some respects.
6
Laura Lee
31 mai 2025
·
A séjourné 6 nuits
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
4
Enok
30 déc. 2023
·
A séjourné 3 nuits
I appreciate the opportunity to share my feedback. However, I found the quality-price relationship of the hotel to be unsatisfactory. The room was noisy and uncomfortable, which impacted my overall experience negatively.
I appreciate the opportunity to share my feedback. However, I found the quality-price relationship of the hotel to be unsatisfactory. The room was noisy and uncomfortable, which impacted my overall experience negatively.
8
Kim
5 nov. 2025
·
A séjourné 1 nuit
The room was ok. Nothing fancy and a bit old. The spa area is so so. The sauna was cold when we entered and steam room was not that great. The jacuzzi was nice.
The room was ok. Nothing fancy and a bit old. The spa area is so so. The sauna was cold when we entered and steam room was not that great. The jacuzzi was nice.
8
Maria
5 févr. 2024
·
A séjourné 4 nuits
We really enjoyed our stay beautiful pool area and staff was very friendly and helpful. Bathrooms need an update and rooms sometimes noice at night. But really an oasis in the perfect location.
We really enjoyed our stay beautiful pool area and staff was very friendly and helpful. Bathrooms need an update and rooms sometimes noice at night. But really an oasis in the perfect location.
10
Filip
9 mars 2022
·
A séjourné 14 nuits
Fantastiskt läge, mitt i centrum med party och håll igång direkt utanför portarna. 20 meter ner till bargatan och köpcentrum. Med alla dem högst betygsatta restaurangerna i närheten. 50 meter ner till stranden, bankomater och växelkontor överallt. Innergården är fantastisk lugn och trevlig, även om det är party hela dagarna utanför portarna så är poolområdet lugnt och skönt. Rummen är relativt ljudisolerade och bekväma med bra luftkonditionering. Rummen är enkla men bra. Finns helt okej dusch med bra utrymme. Sängen är stor och skön. Rummen är bra städade varje dag men kunde varit lite fräschare. Bör målas om då väggarna är lite fläckiga. Luftkonditioneringen gick sönder i vårt första rum men vi fick ett nytt rum, dock dagen efter. Så en av nätterna gick det knappt att sova. Men problemet löstes och vi fick ett större rum. Allt i allt så är det ett bra hotell där du betalar för området och det sköna poolområdet. Rummen är okej men inte mer. Frukosten var bra i början men dålig med variation, efter en vecka börja man tröttna. Värt sitt pris!
Fantastiskt läge, mitt i centrum med party och håll igång direkt utanför portarna. 20 meter ner till bargatan och köpcentrum. Med alla dem högst betygsatta restaurangerna i närheten. 50 meter ner till stranden, bankomater och växelkontor överallt. Innergården är fantastisk lugn och trevlig, även om det är party hela dagarna utanför portarna så är poolområdet lugnt och skönt. Rummen är relativt ljudisolerade och bekväma med bra luftkonditionering. Rummen är enkla men bra. Finns helt okej dusch med bra utrymme. Sängen är stor och skön. Rummen är bra städade varje dag men kunde varit lite fräschare. Bör målas om då väggarna är lite fläckiga. Luftkonditioneringen gick sönder i vårt första rum men vi fick ett nytt rum, dock dagen efter. Så en av nätterna gick det knappt att sova. Men problemet löstes och vi fick ett större rum. Allt i allt så är det ett bra hotell där du betalar för området och det sköna poolområdet. Rummen är okej men inte mer. Frukosten var bra i början men dålig med variation, efter en vecka börja man tröttna. Värt sitt pris!
6
michelle
7 juil. 2025
·
A séjourné 3 nuits
The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area
The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area
10
Martha Lucia
8 févr. 2024
·
A séjourné 6 nuits
It felt like an oasis with the beautifully landscaped grounds. The room was very quiet and the mattress was wonderful. The shower water was lukewarm but was told that it’s normal for that area because of the hot weather. The robes were a nice luxury to have and the seating area immediately outside our room Ali g with the hammock was very pleasant! The staff was on top of things and showed professionalism.
It felt like an oasis with the beautifully landscaped grounds. The room was very quiet and the mattress was wonderful. The shower water was lukewarm but was told that it’s normal for that area because of the hot weather. The robes were a nice luxury to have and the seating area immediately outside our room Ali g with the hammock was very pleasant! The staff was on top of things and showed professionalism.
6
Scott
6 déc. 2023
·
A séjourné 3 nuits
The atmosphere and feel at this hotel is great. It is very peaceful and relaxing, having a centralized pool surrounded by bungalows which all had hammocks and amazing amount of green space, grass, shrubbery, and palm trees. The room was good, except the toilet had a hard time flushing and hot water in the shower wasnt very hot. The breakfast included was resort buffet quality. The surrounding area did not seem overly noisy for being located on the main strip. Didnt like the checkout when they said that one of the face cloths was missing and charge us 30 pesos for it. Probably maid forgot to restock it and left us holding the bill. Don't understand why they need to accuse use of loosing it and charge us $2.75 CAD, when i just spent $650.00 on three nights stay. I tried to tell them to take it out of the tips that I had left them daily and they said that those were for the maid. Accusing you're guests of stealing is bad for business.
The atmosphere and feel at this hotel is great. It is very peaceful and relaxing, having a centralized pool surrounded by bungalows which all had hammocks and amazing amount of green space, grass, shrubbery, and palm trees. The room was good, except the toilet had a hard time flushing and hot water in the shower wasnt very hot. The breakfast included was resort buffet quality. The surrounding area did not seem overly noisy for being located on the main strip. Didnt like the checkout when they said that one of the face cloths was missing and charge us 30 pesos for it. Probably maid forgot to restock it and left us holding the bill. Don't understand why they need to accuse use of loosing it and charge us $2.75 CAD, when i just spent $650.00 on three nights stay. I tried to tell them to take it out of the tips that I had left them daily and they said that those were for the maid. Accusing you're guests of stealing is bad for business.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est fréquemment salué comme étant amical, attentionné et serviable dans tout l'hôtel et au spa. Quelques clients signalent des interactions non professionnelles ou des politiques strictes ou peu claires, comme des frais de serviette ou des crédits spa.
Avis de voyageur à ce sujet
2
yonatan
19 juin 2024
·
A séjourné 2 nuits
Vanesa the front desk manager treated us very unprofessional at check in that i need Hotels.com person get involved. Very unprofessional. Oh, a roach jumped off my friends breakfast plate...
Vanesa the front desk manager treated us very unprofessional at check in that i need Hotels.com person get involved. Very unprofessional. Oh, a roach jumped off my friends breakfast plate...
10
Carl
18 févr. 2026
·
A séjourné 10 nuits
Everything was good, and the staff was super friendly!
Everything was good, and the staff was super friendly!
8
Paulette
13 févr. 2022
·
A séjourné 11 nuits
We came here to celebrate my birthday. Charlie checked us in & was very friendly & helpful. Angel helped us with our bags & he was also very friendly each time we saw him. Had a relaxing hot stones massage from Rubi. I would recommend. Fernanda researched & organised an excursion for us. She was very patient while we worked out what we wanted to do. Loved the selection at the breakfast buffet. I wished the hot options were hot rather than just warm. This didn't put me off as it was always tasty. The team in the restaurant kept the coffee coming & the coffee was also very nice. A shout out to Gabriel & Carla who made us feel welcome each morning. The restaurant is actually Ipanema's Brazilian Grill serving amazing food in the evening but I was disappointed that it was the Brazillian grill or eat out. There are loads of eateries nearby but it would have been nice to have a choice. Although Magic Blue is a beautiful & relaxing hotel there were a few things which bugged me (didn't stop us from enjoying our stay). The bar area lacks atmosphere & food is only available there up to 8pm. The gardens & pool area are very well maintained (I loved the landscaping) but the stairs to our rooms & our terrace could have been cleaned better. We were in one of the master suites & there were bird droppings in one corner of our terrace the whole time. We liked our room but repairs looked botched. Shouldn't be given room prices. We enjoyed our stay, the staff made the difference.
We came here to celebrate my birthday. Charlie checked us in & was very friendly & helpful. Angel helped us with our bags & he was also very friendly each time we saw him. Had a relaxing hot stones massage from Rubi. I would recommend. Fernanda researched & organised an excursion for us. She was very patient while we worked out what we wanted to do. Loved the selection at the breakfast buffet. I wished the hot options were hot rather than just warm. This didn't put me off as it was always tasty. The team in the restaurant kept the coffee coming & the coffee was also very nice. A shout out to Gabriel & Carla who made us feel welcome each morning. The restaurant is actually Ipanema's Brazilian Grill serving amazing food in the evening but I was disappointed that it was the Brazillian grill or eat out. There are loads of eateries nearby but it would have been nice to have a choice. Although Magic Blue is a beautiful & relaxing hotel there were a few things which bugged me (didn't stop us from enjoying our stay). The bar area lacks atmosphere & food is only available there up to 8pm. The gardens & pool area are very well maintained (I loved the landscaping) but the stairs to our rooms & our terrace could have been cleaned better. We were in one of the master suites & there were bird droppings in one corner of our terrace the whole time. We liked our room but repairs looked botched. Shouldn't be given room prices. We enjoyed our stay, the staff made the difference.
10
Tracy
2 févr. 2024
·
A séjourné 6 nuits
As always, the property is beautiful and the staff amazing. Unfortunately, I had to return home early, but the staff helped me out and treated me with care
As always, the property is beautiful and the staff amazing. Unfortunately, I had to return home early, but the staff helped me out and treated me with care
8
Tony
8 mars 2023
·
A séjourné 7 nuits
Great stay. Bar team , Manuel & irma were always friendly and helpful. TAngel was there to help us when we needed to get luggage up and down the stairs. Thanks so much to all for a fantastic stay.
Great stay. Bar team , Manuel & irma were always friendly and helpful. TAngel was there to help us when we needed to get luggage up and down the stairs. Thanks so much to all for a fantastic stay.
10
Eduardo
6 août 2025
·
A séjourné 2 nuits
Nos hospedamos en Magic Blue en Playa del Carmen y fue una excelente elección. El hotel es muy bonito, con un ambiente relajante y bien cuidado. Todo el personal fue súper amable desde el primer momento, siempre con una sonrisa y dispuestos a ayudar. Mi esposa y yo tomamos unos masajes y la experiencia fue de 10. Yo elegí uno con tratamiento a base de aloe vera para el daño solar, y la verdad es que me salvó las vacaciones, me ayudó muchísimo con la recuperación de la piel después de pasar tanto tiempo al sol. En resumen, excelente servicio, un lugar hermoso y una atención que marca la diferencia. Lo recomiendo totalmente y sin duda volveríamos.
Nos hospedamos en Magic Blue en Playa del Carmen y fue una excelente elección. El hotel es muy bonito, con un ambiente relajante y bien cuidado. Todo el personal fue súper amable desde el primer momento, siempre con una sonrisa y dispuestos a ayudar. Mi esposa y yo tomamos unos masajes y la experiencia fue de 10. Yo elegí uno con tratamiento a base de aloe vera para el daño solar, y la verdad es que me salvó las vacaciones, me ayudó muchísimo con la recuperación de la piel después de pasar tanto tiempo al sol. En resumen, excelente servicio, un lugar hermoso y una atención que marca la diferencia. Lo recomiendo totalmente y sin duda volveríamos.
10
CYRILLE
2 août 2025
·
A séjourné 23 nuits
Excellent hôtel situé en plein centre-ville juste en face du Coco-Bongo, à 1 min à pied de la 5 eme avenue. Et à 3 min de la plage. Le personnel est au petits soins et parle français. Natalia et Isis voulaient toujours faire au mieux pour nous faire découvrir leur région et leur magnifique pays.
Excellent hôtel situé en plein centre-ville juste en face du Coco-Bongo, à 1 min à pied de la 5 eme avenue. Et à 3 min de la plage. Le personnel est au petits soins et parle français. Natalia et Isis voulaient toujours faire au mieux pour nous faire découvrir leur région et leur magnifique pays.
10
Erica
25 sept. 2025
·
A séjourné 1 nuit
The staff was extremely attentive to us.
The staff was extremely attentive to us.
10
Patrick
29 nov. 2025
·
A séjourné 6 nuits
The staff was amazing.
The staff was amazing.
6
Andres
21 juil. 2025
·
A séjourné 5 nuits
Un pequeño Oasis de tranquilidad en la zonma mas caotica de Playa del Carmen, la mayor parte del personal super amable No me gusto que la supervisora de recepcion discrimina a huespedes que no se ven como ella (Blancos y ojos de color) especialmente a los de piel morena y clara desendencia indigena Tambien la calidad de los alimentos y bebdias en el area de piscina dejo mucho que desear
Un pequeño Oasis de tranquilidad en la zonma mas caotica de Playa del Carmen, la mayor parte del personal super amable No me gusto que la supervisora de recepcion discrimina a huespedes que no se ven como ella (Blancos y ojos de color) especialmente a los de piel morena y clara desendencia indigena Tambien la calidad de los alimentos y bebdias en el area de piscina dejo mucho que desear
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement central à quelques pas de la Quinta Avenida et de Coco Bongo, avec un accès facile à pied aux restaurants, aux boutiques et à la plage. Bien que le quartier soit animé, beaucoup trouvent les espaces intérieurs sereins.
Avis de voyageur à ce sujet
8
Jesse
27 déc. 2022
·
A séjourné 7 nuits
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
10
Daniel
4 févr. 2025
·
A séjourné 4 nuits
We will absolutely stay here again! It’s a beautiful hidden oasis when you enter! I thought it might be noise upon arriving and seeing the location was centered in town..but once you enter the hotel, it’s as quiet and serene as could be! The staff of fabulous the pool is beautiful and the bar staff and drinks were A ..location for walking to restaurants and shopping can’t be beat!
We will absolutely stay here again! It’s a beautiful hidden oasis when you enter! I thought it might be noise upon arriving and seeing the location was centered in town..but once you enter the hotel, it’s as quiet and serene as could be! The staff of fabulous the pool is beautiful and the bar staff and drinks were A ..location for walking to restaurants and shopping can’t be beat!
10
Michelle
7 janv. 2024
·
A séjourné 3 nuits
This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again.
This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again.
10
CYRILLE
2 août 2025
·
A séjourné 23 nuits
Excellent hôtel situé en plein centre-ville juste en face du Coco-Bongo, à 1 min à pied de la 5 eme avenue. Et à 3 min de la plage. Le personnel est au petits soins et parle français. Natalia et Isis voulaient toujours faire au mieux pour nous faire découvrir leur région et leur magnifique pays.
Excellent hôtel situé en plein centre-ville juste en face du Coco-Bongo, à 1 min à pied de la 5 eme avenue. Et à 3 min de la plage. Le personnel est au petits soins et parle français. Natalia et Isis voulaient toujours faire au mieux pour nous faire découvrir leur région et leur magnifique pays.
8
Edith
13 juil. 2024
·
A séjourné 10 nuits
Vi hadde et supert opphold. Deg er rent og ryddig som en liten stille og rolig oase i et ganske bråkete området. Ligger i nærheten av alt og gangavstand til det meste. Rett og slett et supert opphold
Vi hadde et supert opphold. Deg er rent og ryddig som en liten stille og rolig oase i et ganske bråkete området. Ligger i nærheten av alt og gangavstand til det meste. Rett og slett et supert opphold
10
Meilyn
14 mars 2023
·
A séjourné 3 nuits
Excellent location
Excellent location
8
Adriana
1 oct. 2024
·
A séjourné 1 nuit
ESTA MUY CERCA DE TODO A UNA CUADRA DE LA QUINTA AVENIDA, RESTAURANTES, COCOBONGO CASI EN FRENTE, EXCELENTE UBICACION
ESTA MUY CERCA DE TODO A UNA CUADRA DE LA QUINTA AVENIDA, RESTAURANTES, COCOBONGO CASI EN FRENTE, EXCELENTE UBICACION
8
Rosa Nelly
27 sept. 2024
·
A séjourné 1 nuit
Todo bien en nuestra estancia, el servicio en recepción excelente y muy bien ubicado
Todo bien en nuestra estancia, el servicio en recepción excelente y muy bien ubicado
10
Filip
9 mars 2022
·
A séjourné 14 nuits
Fantastiskt läge, mitt i centrum med party och håll igång direkt utanför portarna. 20 meter ner till bargatan och köpcentrum. Med alla dem högst betygsatta restaurangerna i närheten. 50 meter ner till stranden, bankomater och växelkontor överallt. Innergården är fantastisk lugn och trevlig, även om det är party hela dagarna utanför portarna så är poolområdet lugnt och skönt. Rummen är relativt ljudisolerade och bekväma med bra luftkonditionering. Rummen är enkla men bra. Finns helt okej dusch med bra utrymme. Sängen är stor och skön. Rummen är bra städade varje dag men kunde varit lite fräschare. Bör målas om då väggarna är lite fläckiga. Luftkonditioneringen gick sönder i vårt första rum men vi fick ett nytt rum, dock dagen efter. Så en av nätterna gick det knappt att sova. Men problemet löstes och vi fick ett större rum. Allt i allt så är det ett bra hotell där du betalar för området och det sköna poolområdet. Rummen är okej men inte mer. Frukosten var bra i början men dålig med variation, efter en vecka börja man tröttna. Värt sitt pris!
Fantastiskt läge, mitt i centrum med party och håll igång direkt utanför portarna. 20 meter ner till bargatan och köpcentrum. Med alla dem högst betygsatta restaurangerna i närheten. 50 meter ner till stranden, bankomater och växelkontor överallt. Innergården är fantastisk lugn och trevlig, även om det är party hela dagarna utanför portarna så är poolområdet lugnt och skönt. Rummen är relativt ljudisolerade och bekväma med bra luftkonditionering. Rummen är enkla men bra. Finns helt okej dusch med bra utrymme. Sängen är stor och skön. Rummen är bra städade varje dag men kunde varit lite fräschare. Bör målas om då väggarna är lite fläckiga. Luftkonditioneringen gick sönder i vårt första rum men vi fick ett nytt rum, dock dagen efter. Så en av nätterna gick det knappt att sova. Men problemet löstes och vi fick ett större rum. Allt i allt så är det ett bra hotell där du betalar för området och det sköna poolområdet. Rummen är okej men inte mer. Frukosten var bra i början men dålig med variation, efter en vecka börja man tröttna. Värt sitt pris!
10
Brenda Marlenne
26 nov. 2024
·
A séjourné 3 nuits
El hotel está hermoso y la comida muy rica. Súper lindo y MUY bien ubicado
El hotel está hermoso y la comida muy rica. Súper lindo y MUY bien ubicado
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner au restaurant brésilien adjacent est généralement apprécié et varié. Certaines critiques mentionnent des plats chauds tièdes ou une répétition sur les longs séjours, et les options de restauration sur place sont principalement axées sur la grillade brésilienne.
Avis de voyageur à ce sujet
8
Jesse
27 déc. 2022
·
A séjourné 7 nuits
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
6
Christine Arentz
1 févr. 2024
·
A séjourné 4 nuits
Frokosten var ikke ikke bra…møkkete tallerkner og smakte ikke bra. Tok lang tid før det ble varmt vann i dusjen og følte aldri det ble mer enn lunket.
Frokosten var ikke ikke bra…møkkete tallerkner og smakte ikke bra. Tok lang tid før det ble varmt vann i dusjen og følte aldri det ble mer enn lunket.
8
MERCEDES
5 sept. 2025
·
A séjourné 3 nuits
Excellent location close to all. Everything was clean and well taken care of. Beautiful. Breakfast was fresh . The only issue was with the spa promotion. There is a credit for spa treatments upon arrival, which is nice . However the wording on the paper isn’t clear or correct on what spa service you need to have in order to get said credit. Upon check out the woman at the desk argued that it’s clear . Well it’s not.
Excellent location close to all. Everything was clean and well taken care of. Beautiful. Breakfast was fresh . The only issue was with the spa promotion. There is a credit for spa treatments upon arrival, which is nice . However the wording on the paper isn’t clear or correct on what spa service you need to have in order to get said credit. Upon check out the woman at the desk argued that it’s clear . Well it’s not.
8
Paulette
13 févr. 2022
·
A séjourné 11 nuits
We came here to celebrate my birthday. Charlie checked us in & was very friendly & helpful. Angel helped us with our bags & he was also very friendly each time we saw him. Had a relaxing hot stones massage from Rubi. I would recommend. Fernanda researched & organised an excursion for us. She was very patient while we worked out what we wanted to do. Loved the selection at the breakfast buffet. I wished the hot options were hot rather than just warm. This didn't put me off as it was always tasty. The team in the restaurant kept the coffee coming & the coffee was also very nice. A shout out to Gabriel & Carla who made us feel welcome each morning. The restaurant is actually Ipanema's Brazilian Grill serving amazing food in the evening but I was disappointed that it was the Brazillian grill or eat out. There are loads of eateries nearby but it would have been nice to have a choice. Although Magic Blue is a beautiful & relaxing hotel there were a few things which bugged me (didn't stop us from enjoying our stay). The bar area lacks atmosphere & food is only available there up to 8pm. The gardens & pool area are very well maintained (I loved the landscaping) but the stairs to our rooms & our terrace could have been cleaned better. We were in one of the master suites & there were bird droppings in one corner of our terrace the whole time. We liked our room but repairs looked botched. Shouldn't be given room prices. We enjoyed our stay, the staff made the difference.
We came here to celebrate my birthday. Charlie checked us in & was very friendly & helpful. Angel helped us with our bags & he was also very friendly each time we saw him. Had a relaxing hot stones massage from Rubi. I would recommend. Fernanda researched & organised an excursion for us. She was very patient while we worked out what we wanted to do. Loved the selection at the breakfast buffet. I wished the hot options were hot rather than just warm. This didn't put me off as it was always tasty. The team in the restaurant kept the coffee coming & the coffee was also very nice. A shout out to Gabriel & Carla who made us feel welcome each morning. The restaurant is actually Ipanema's Brazilian Grill serving amazing food in the evening but I was disappointed that it was the Brazillian grill or eat out. There are loads of eateries nearby but it would have been nice to have a choice. Although Magic Blue is a beautiful & relaxing hotel there were a few things which bugged me (didn't stop us from enjoying our stay). The bar area lacks atmosphere & food is only available there up to 8pm. The gardens & pool area are very well maintained (I loved the landscaping) but the stairs to our rooms & our terrace could have been cleaned better. We were in one of the master suites & there were bird droppings in one corner of our terrace the whole time. We liked our room but repairs looked botched. Shouldn't be given room prices. We enjoyed our stay, the staff made the difference.
6
Laura Lee
31 mai 2025
·
A séjourné 6 nuits
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating.
10
Caroline
30 oct. 2025
·
A séjourné 2 nuits
Havre de paix en plein centre de Playa del Carmen. Tout était parfait, chambre élégante, spacieuse et propre, personnel souriant et efficace. Excellent petit déjeuner buffet servi au restaurant à côté (accès direct de l'hôtel). Espace piscine agréable et calme lors de notre séjour.
Havre de paix en plein centre de Playa del Carmen. Tout était parfait, chambre élégante, spacieuse et propre, personnel souriant et efficace. Excellent petit déjeuner buffet servi au restaurant à côté (accès direct de l'hôtel). Espace piscine agréable et calme lors de notre séjour.
8
Todd
9 janv. 2024
·
A séjourné 5 nuits
Lovely people - great staff. Real bad problems with getting hot water (takes 10 minutes easily), and the daily hydrotherapy we paid for in our packages were sold out for half the days we were there. Nice buffet. Further from the beach than it seems on the map.
Lovely people - great staff. Real bad problems with getting hot water (takes 10 minutes easily), and the daily hydrotherapy we paid for in our packages were sold out for half the days we were there. Nice buffet. Further from the beach than it seems on the map.
10
Silvana
16 juin 2025
·
A séjourné 4 nuits
Hotel excelente ,exatamente como é nas foros ,já havia me hospedado nele e gostei tanto que voltei .Sempre indico ele .Melhor custo benefício ,bem localizado e a piscina é maravilhosa .Cafe da manhã farto e o restaurante de churrasco ao lado do Hotel é maravilhoso !
Hotel excelente ,exatamente como é nas foros ,já havia me hospedado nele e gostei tanto que voltei .Sempre indico ele .Melhor custo benefício ,bem localizado e a piscina é maravilhosa .Cafe da manhã farto e o restaurante de churrasco ao lado do Hotel é maravilhoso !
6
michelle
7 juil. 2025
·
A séjourné 3 nuits
The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area
The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area
6
Scott
6 déc. 2023
·
A séjourné 3 nuits
The atmosphere and feel at this hotel is great. It is very peaceful and relaxing, having a centralized pool surrounded by bungalows which all had hammocks and amazing amount of green space, grass, shrubbery, and palm trees. The room was good, except the toilet had a hard time flushing and hot water in the shower wasnt very hot. The breakfast included was resort buffet quality. The surrounding area did not seem overly noisy for being located on the main strip. Didnt like the checkout when they said that one of the face cloths was missing and charge us 30 pesos for it. Probably maid forgot to restock it and left us holding the bill. Don't understand why they need to accuse use of loosing it and charge us $2.75 CAD, when i just spent $650.00 on three nights stay. I tried to tell them to take it out of the tips that I had left them daily and they said that those were for the maid. Accusing you're guests of stealing is bad for business.
The atmosphere and feel at this hotel is great. It is very peaceful and relaxing, having a centralized pool surrounded by bungalows which all had hammocks and amazing amount of green space, grass, shrubbery, and palm trees. The room was good, except the toilet had a hard time flushing and hot water in the shower wasnt very hot. The breakfast included was resort buffet quality. The surrounding area did not seem overly noisy for being located on the main strip. Didnt like the checkout when they said that one of the face cloths was missing and charge us 30 pesos for it. Probably maid forgot to restock it and left us holding the bill. Don't understand why they need to accuse use of loosing it and charge us $2.75 CAD, when i just spent $650.00 on three nights stay. I tried to tell them to take it out of the tips that I had left them daily and they said that those were for the maid. Accusing you're guests of stealing is bad for business.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Jean-Louis
7 févr. 2022
·
A séjourné 13 nuits
Très bel hôtel bien situé chambres spacieuses et bien équipées personnel très attentionné bref je recommande
Très bel hôtel bien situé chambres spacieuses et bien équipées personnel très attentionné bref je recommande
8
rivalland
25 janv. 2022
·
A séjourné 3 nuits
Ce n’est pas le niveau d’un 4 étoiles. L’hôtel est très bien situé dans le centre ville de Cancun pour profiter de la ville. La piscine est et le bar de la piscine est vraiment super et très agréable et calme. La chambre est spacieuse mais un peu bruyante le soir. Le lit est est confortable et il y a tout ce qu’il faut mais il manque le chic et l’élégance d’un vrai 4 étoiles.
Ce n’est pas le niveau d’un 4 étoiles. L’hôtel est très bien situé dans le centre ville de Cancun pour profiter de la ville. La piscine est et le bar de la piscine est vraiment super et très agréable et calme. La chambre est spacieuse mais un peu bruyante le soir. Le lit est est confortable et il y a tout ce qu’il faut mais il manque le chic et l’élégance d’un vrai 4 étoiles.
10
Meilyn
14 mars 2023
·
A séjourné 3 nuits
Excellent location
Excellent location
6
Blake
5 févr. 2023
·
A séjourné 5 nuits
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
10
Kay
10 mars 2022
·
A séjourné 1 nuit
We've stayed here before on our way from the Cancun airport to the ferry for a longer stay in Cozumel. This hotel is a lovely, lovely place. A quiet oasis with a beautiful pool area just steps from the activities of 10th street. Staff is so helpful. We were sorry we couldn't stay longer.
We've stayed here before on our way from the Cancun airport to the ferry for a longer stay in Cozumel. This hotel is a lovely, lovely place. A quiet oasis with a beautiful pool area just steps from the activities of 10th street. Staff is so helpful. We were sorry we couldn't stay longer.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-09: 68.28291834831238USD
- 2026-10-10: 68.89789443130493USD
- 2026-10-11: 68.16624037513733USD
- 2026-10-12: 68.3132780406952USD
- 2026-10-13: 68.33980003547669USD
- 2026-10-14: 61.07961123390198USD
- 2026-10-15: 77.16626092300416USD
- 2026-10-16: 84.28142065353394USD
- 2026-10-17: 83.23745579223633USD
- 2026-10-18: 77.27829776077272USD
- 2026-10-19: 78.48183049850465USD
- 2026-10-20: 85.4622776412964USD
- 2026-10-21: 85.75248963317871USD
- 2026-10-22: 87.61384989471436USD
- 2026-10-23: 85.222101020813USD
- 2026-10-24: 83.05051974716187USD
- 2026-10-25: 105.6267630897522USD
- 2026-10-26: 109.42845983963014USD
- 2026-10-27: 112.41650486755371USD
- 2026-10-28: 122.40472400054932USD
- 2026-10-29: 124.73089867401124USD
- 2026-10-30: 120.72797494277955USD
- 2026-10-31: 120.72797494277955USD
- 2026-11-01: 120.72797494277955USD
- 2026-11-02: 116.77509513015748USD
- 2026-11-03: 118.25231810150147USD
- 2026-11-04: 127.38479904708863USD
- 2026-11-05: 133.73746211166383USD
- 2026-11-06: 147.71193791503907USD
- 2026-11-07: 145.3359159088135USD
- 2026-11-08: 141.3991646827698USD
- 2026-11-09: 137.92050976104738USD
- 2026-11-10: 138.74110181808473USD
- 2026-11-11: 142.7440255493164USD
- 2026-11-12: 155.75349562377932USD
- 2026-11-13: 142.3601104866028USD
- 2026-11-14: 140.35404594802858USD
- 2026-11-15: 137.366000920105USD
- 2026-11-16: 138.74110181808473USD
- 2026-11-17: 137.74037729568482USD
- 2026-11-18: 135.73891970367433USD
- 2026-11-19: 133.73746211166383USD
- 2026-11-20: 132.37890861358645USD
- 2026-11-21: 135.0863829032898USD
- 2026-11-22: 133.6835463066101USD
- 2026-11-23: 133.3271618095398USD
- 2026-11-24: 131.5792914115906USD
- 2026-11-25: 130.73527145004275USD
- 2026-11-26: 129.7674194999695USD
- 2026-11-27: 130.37986133499146USD
- 2026-11-28: 132.28070970993042USD
- 2026-11-29: 130.37986133499146USD
- 2026-11-30: 130.73527145004275USD
- 2026-12-01: 133.73746211166383USD
- 2026-12-02: 133.73746211166383USD
- 2026-12-03: 133.73746211166383USD
- 2026-12-04: 135.36695364151USD
- 2026-12-05: 137.366000920105USD
- 2026-12-06: 130.73527145004275USD
- 2026-12-07: 130.73527145004275USD
- 2026-12-08: 130.73527145004275USD
- 2026-12-09: 132.98212800827028USD
Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Veuillez contacter l'hébergement au moins 72 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les enfants de 18 ans et moins ne sont pas admis dans cet hébergement réservé aux adultes.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Navette aéroport : 3500 MXN par véhicule, aller-retour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plongée
Pêche
Randonnée
Piscine extérieure
Pool (Seasonal Outdoor)
Terrasse
Services
Ménage
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Bar de la piscine
Snack Bar/Deli
Parking
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit