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U-Sense Madrid Santa Ana

From

$305
/ night
U-Sense Madrid Santa Ana - Image 1
U-Sense Madrid Santa Ana - Room
U-Sense Madrid Santa Ana - Room
U-Sense Madrid Santa Ana - View from room
U-Sense Madrid Santa Ana - Bathroom

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From

$305
/ night

About this property

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
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  • Non-Smoking Rooms

  • Family Room

  • Tour Desk

  • Housekeeping

  • Allergy-Free Room Available

  • Express Check-In/Check-Out

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Location

Plaza de Santa Ana 2, Cortes, Madrid, Spain

Plaza de Santa Ana (0.1 miles)

Plaza de Canalejas (0.1 miles)

Puerta del Sol (0.2 miles)

Calle de Alcalá (0.2 miles)

Preciados Street (0.3 miles)

El Oso y el Madrono (0.3 miles)

More location info

Room options

11

Standard Apartment, 2 Bedrooms

Room details

1 Queen Bed
and
2 Twin Beds

Sleeps 4

688 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

42

Superior Apartment, 2 Bedrooms, City View

Room details

1 Queen Bed
and
2 Twin Beds

Sleeps 4

753 ft²

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

12

Family Apartment, 2 Bedrooms, City View

Room details

1 Queen Bed
,
2 Twin Beds
, and
1 Sofa Bed

Sleeps 6

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)

Guest reviews of U-Sense Madrid Santa Ana

Facilities

9.8

Cleanliness

9.4

Service

7.6

8

Btd

WTF-logo

Dec 3, 2025

·

Stayed 6 nights

The apartment it self was really good, with good space, fittings and excellent bathrooms. It is well located in central Madrid with restaurants and shops and a supermarket nearby. The big problem was arriving and not being able to get in. The door lock would not respond to the app and we were unable to get in until the Usense gave us a code. It was clear that the lock had been broken for some time as there was a physical card left in the apartment as we were also directed to do when checking out. That Usense had not fixed it is unacceptable. It spoiled our stay.
The apartment it self was really good, with good space, fittings and excellent bathrooms. It is well located in central Madrid with restaurants and shops and a supermarket nearby. The big problem was arriving and not being able to get in. The door lock would not respond to the app and we were unable to get in until the Usense gave us a code. It was clear that the lock had been broken for some time as there was a physical card left in the apartment as we were also directed to do when checking out. That Usense had not fixed it is unacceptable. It spoiled our stay.
10

Carol

IAN-logo

Sep 16, 2025

·

Stayed 3 nights

A very comfortable apartment, decorated nicely. The location was very good, although the Plaza Santa Ana has some construction going on so the view wasn’t as visually appealing as it might normally be… but I did not notice noise from the construction, nor any inconvenience because of it, so it was all good! I wasn’t aware that there was not a front desk at this property (perhaps it was in the description and I didn’t notice it?), and this caused a slight problem for us… firstly, we were not able to leave luggage when our flight arrived before check in time (we used a recommended locker facility), and when a piece of luggage did not arrive with us, there was no front desk to receive it, so we were forced to wait around the apartment rather than be out sight-seeing. But, the apartment itself was excellent and I would definitely consider staying there again.
A very comfortable apartment, decorated nicely. The location was very good, although the Plaza Santa Ana has some construction going on so the view wasn’t as visually appealing as it might normally be… but I did not notice noise from the construction, nor any inconvenience because of it, so it was all good! I wasn’t aware that there was not a front desk at this property (perhaps it was in the description and I didn’t notice it?), and this caused a slight problem for us… firstly, we were not able to leave luggage when our flight arrived before check in time (we used a recommended locker facility), and when a piece of luggage did not arrive with us, there was no front desk to receive it, so we were forced to wait around the apartment rather than be out sight-seeing. But, the apartment itself was excellent and I would definitely consider staying there again.
4

Alex

IAN-logo

Aug 20, 2025

·

Stayed 3 nights

Personal Data personal data personal data AFTER you make a Non Refundable reservation, then you have to give all types of personal data, for everyone. DOB, Passport number, address, Email for each person in your room. Totally uncomfortable doing this. HOTELS.com first says unreasonable, then says you have to do it, or cance AND lose all your money. THEN you are asked to Download a KEY APP to open door, that gives access to your phone. THEN the arrival says somone will meet you on Arrival, but there is no one. Virtual Virtual. THEN showed up 3 hours early, room is ready. Want to put bags in room That will be an extra charge $$$ I would never rent from them again
Personal Data personal data personal data AFTER you make a Non Refundable reservation, then you have to give all types of personal data, for everyone. DOB, Passport number, address, Email for each person in your room. Totally uncomfortable doing this. HOTELS.com first says unreasonable, then says you have to do it, or cance AND lose all your money. THEN you are asked to Download a KEY APP to open door, that gives access to your phone. THEN the arrival says somone will meet you on Arrival, but there is no one. Virtual Virtual. THEN showed up 3 hours early, room is ready. Want to put bags in room That will be an extra charge $$$ I would never rent from them again
10

Ghada

WTF-logo

Jul 27, 2025

·

Stayed 3 nights

This apartment is in prime location! Everything was so convenient and we walked everywhere. The apartment is super cute and very clean. It has all the things you will need. Host was pretty responsive. I highly highly recommend this apartment.
This apartment is in prime location! Everything was so convenient and we walked everywhere. The apartment is super cute and very clean. It has all the things you will need. Host was pretty responsive. I highly highly recommend this apartment.
10

Jeff

WTF-logo

Sep 26, 2024

·

Stayed 2 nights

Very clean apartment. Great location overlooking Santa Ana square. Just be aware that there are restaurants with outside seating in the square so you will definitely hear people if you have the windows open. However, it was not loud enough to disturb us with the windows closed. Good communication with property managers. Would stay here again if we make it back to Madrid.
Very clean apartment. Great location overlooking Santa Ana square. Just be aware that there are restaurants with outside seating in the square so you will definitely hear people if you have the windows open. However, it was not loud enough to disturb us with the windows closed. Good communication with property managers. Would stay here again if we make it back to Madrid.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about U-Sense Madrid Santa Ana

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 4:00 AM to 1:00 PM for a fee of approximately EUR 14 for adults and children.

Are pets allowed at the property?

No pets are allowed, but service animals are permitted.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival to make arrangements.

What accessibility features does the property offer for guests with disabilities?

The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is centrally located in Madrid, just a 3-minute walk from Puerta del Sol and 8 minutes by foot from Gran Via. It is also 0.4 mi from Plaza Mayor and 0.5 mi from the National Prado Museum.

What are the policies for guests staying with children?

Children are welcome at the property; however, rollaway or extra beds are not available, and cribs are not provided.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds, and no extra beds are available. Advance request or confirmation is not applicable.

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October 2026
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Prices in USD for 2 guests, updated daily.

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