City Bay Palace Hotel
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About this property
Parking
Airport shuttle
Restaurant
Room Service
Tour Desk
Dry Cleaning
Location
Room options
1
Superior Double Or Twin Room with City View
Sleeps 2
280 ft²
8
Deluxe Double Room with Bath
Sleeps 2
301 ft²
5
Deluxe Double Or Twin Room with City View
Sleeps 2
280 ft²
1
Deluxe Double Or Twin Room with Sea View
Sleeps 2
280 ft²
6
Deluxe Triple Room with City View
Sleeps 3
312 ft²
9
Executive Suite
Sleeps 2
517 ft²
Guest reviews of City Bay Palace Hotel
Based on 552 verified reviews
Facilities
7.7
Cleanliness
7.7
Rooms
8.1
Service
7.9
Location
7.3
Dining
7.7
Who stays here?
Michael
Sep 28, 2025
·
Stayed 1 night
Tram
Mar 31, 2024
·
Stayed 2 nights
shiruji43
May 1, 2024
·
Stayed 1 night
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:30 to 23:30
Before 12:00
FAQs about City Bay Palace Hotel
Is parking available at the hotel?
Complimentary parking is available on-site for guests.
What type of breakfast is offered and what are the serving hours?
A complimentary breakfast is offered to guests, allowing them to start their day refreshed.
What are the standard check-in and check-out times?
Check-in is available from 15:30, and check-out is until 12:00. Early or late check-in/check-out may be arranged upon request.
Are airport shuttle services available?
Airport shuttle services can be arranged for guests, providing convenient transportation to and from the airport.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to local attractions?
The hotel is situated in the city center of Ha Long, close to Ha Long Bay and Tuan Chau Beach, with easy access to local activities like kayaking and boat tours.
What are the hotel's policies regarding children?
Children are welcome at the hotel, and guests can enjoy family-friendly amenities.
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Prices for upcoming dates
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.