Name: City Bay Palace Hotel
Address: 156 đường L Th nh T ng, Hon Gai, Ha Long, Vietnam, Ha Long, Quang Ninh Province, Vietnam
Rating: 8.07

Guest reviews

8.1

Very good

Based on 546 verified reviews

Facilities

7.7

Cleanliness

7.7

Rooms

8.1

Service

7.9

Location

7.3

Dining

7.7

Who stays here?

Couple

39%

Family

22%

Group

29%

Solo

8%

10

Michael

Sep 28, 2025

·

Stayed 1 night

Best little secret in the area. Had the coldest air conditioning and the location was dead center everything i wanted to be next to.

10

Tram

Mar 31, 2024

·

Stayed 2 nights

Staff so nice the rooms are clean

2

Shaun William

Jan 20, 2023

·

Stayed 3 nights

Noisiest hotel I have stayed in ever.Outdoor market nearby sets up at 4.45 every morning, people shouting, cars snd bikes constantly hooting horns.The 3rd night the market set up was 3am.The single glazed windows that have broken locks and do not close properly do help help the noise. Forget about the "Free Breakfast" fruit juice, limited fruit and eggs fried untill inedible with bread and butter served in a bleak cold restaurant. The noise is allday long.

10

Richard

Jan 7, 2023

·

Stayed 1 night

Very nice hotel just old but very clean and good service

10

Dayna

May 25, 2022

·

Stayed 3 nights

love the hotel! they spoke great english. the room was so clean. the area was so convenient! would recommend two bed rooms if you want a larger room! We loved it!! would definitely recommend

156 đường L Th nh T ng, Hon Gai, Ha Long, Vietnam

Location

Located in Ha Long, City Bay Palace Hotel is in the city center. Quang Ninh Museum and Tuan Chau Amphitheater are cultural highlights, and travelers looking to shop may want to visit Bai Chay Market and Cái Dăm Market. Sun Wheel Ha Long and Dragon Park are also worth visiting. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:00

Before 12:00

FAQs

Complimentary parking is available on-site for guests.

A complimentary breakfast is offered to guests, though specific serving hours are not detailed.

Check-in starts at 15:30 and ends at 23:30. Check-out is by 12:00. Early check-in or late check-out may be available upon request.

Yes, an airport shuttle service is available at a fee of VND 1,700,000 per vehicle for a one-way trip.

The hotel is situated in the city center of Ha Long, close to cultural highlights such as Quang Ninh Museum and Tuan Chau Amphitheater, as well as shopping areas like Bai Chay Market and Cái Dăm Market.

Children aged 4 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The hotel offers rollaway beds at a fee of VND 210,000 per night, and it is advisable to request in advance for availability.

City Bay Palace Hotel

Amenities

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