Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
370 $
/ Nacht
Ø-Preis November
Preise für Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
370 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only ist August mit durchschnittlich 320 $ pro Nacht der günstigste Monat und Dezember mit 454 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 436 $ |
| Februar | 443 $ |
| März | 450 $ |
| April | 419 $ |
| Mai | 339 $ |
| Juni | 330 $ |
| Juli | 344 $ |
| August | 320 $ |
| September | 329 $ |
| Oktober | 347 $ |
| November | 370 $ |
| Dezember | 454 $ |
J
F
M
A
M
J
J
A
S
O
Nov · 370 $
N
D
Am teuersten: Dezember (ca. 454 $)
Am günstigsten: August (ca. 320 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools, Fitnesscenter und Sauna.
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools, Fitnesscenter und Sauna.
Services der Unterkunft
Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only serviert seinen Gästen köstliche Speisen im Gourmet Marché. Besuche die Poolbar oder eine der 2 Bars/Lounges und gönn dir ein erfrischendes Getränk. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 10:30 Uhr angeboten.
Zimmer
Fühl dich in einem der 180 Zimmer, die Minibars (mit einigen kostenlosen Artikeln) und einen Flachbildfernseher bieten, wie zu Hause. Die Zimmer haben eigene möblierte Balkone. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Die Badezimmer verfügen über Duschen, Regenduschen und kostenlose Toilettenartikel.
Lage
In Cancún (Zona Hotelera) gelegen, ist Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only nur 3 Gehminuten von El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und 6 Gehminuten von Playa Chac Mool entfernt.
In der Nähe
Nichupté-Lagune(0.2 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark)(0.2 Meilen)
Playa Chac Mool(0.3 Meilen)
Einkaufszentrum Forum By The Sea(0.5 Meilen)
Forum Beach(0.6 Meilen)
Cancún Centro de Convenciones(0.8 Meilen)
Einkaufszentrum Plaza Caracol(0.8 Meilen)
UltraMar Fährterminal(0.8 Meilen)
Playa Gaviota Azul(0.9 Meilen)
Playa Caracol(0.9 Meilen)
Playa Ancha(1.2 Meilen)
Einkaufszentrum La Isla(1.5 Meilen)
El Sol de Cancun(1.5 Meilen)
Isla Dorada(1.7 Meilen)
Archäologische Stätte Yamil Lu'um(1.7 Meilen)
Flughafen Cancún (CUN)(14.5 Meilen)
Flughafen Tulum Intl. (TQO)(110.8 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Lage
Km 9.7 Blvd Kulkulcan, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Bundesstaat Quintana Roo, Mexiko
Nichupté-Lagune (0.2 Meilen)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) (0.2 Meilen)
Playa Chac Mool (0.3 Meilen)
Einkaufszentrum Forum By The Sea (0.5 Meilen)
Forum Beach (0.6 Meilen)
Cancún Centro de Convenciones (0.8 Meilen)
Zimmeroptionen
9
Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club
Zimmerdetails
2 Extragroße Doppelbetten
, 4× Große Doppelbetten
und 1 Schlafsofa
4467 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Junior Suite Ocean Front Diamond Club
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 4 Personen
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Presidential Ocean Front One Bedroom Suite Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
1227 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Luxury Presidential Two Bedroom Suite Sunset View Diamond club
Zimmerdetails
1 Extragroßes Doppelbett
, 2 Große Doppelbetten
und 1 Schlafsofa
Für bis zu 7 Personen
1830 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Luxury Junior Suite Sunset View
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 4 Personen
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Luxury Junior Suite Sunset View Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
2 Große Doppelbetten
und 1 Schlafsofa
Für bis zu 4 Personen
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Junior Suite Ocean Front
Zimmerdetails
2 Große Doppelbetten
und 1 Schlafsofa
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 4 Personen
603 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury suite sunset view
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
721 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
9
Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
, 2 Große Doppelbetten
und 1 Schlafsofa
Für bis zu 7 Personen
3261 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Presidential One Bedroom Suite Sunset View Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
1227 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Suite Ocean Front
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
721 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
9
Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
, 4× Große Doppelbetten
und 1 Schlafsofa
3864 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club
Zimmerdetails
1 Extragroßes Doppelbett
, 2 Große Doppelbetten
und 1 Schlafsofa
Für bis zu 7 Personen
1830 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
Gästebewertungen zu Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
8.4
Sehr gut
Basierend auf 2.966 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, heben Gäste das freundliche Personal, die lebhafte Energie für Erwachsene, den Blick auf den Strand und die fußläufige Lage hervor. Gleichzeitig wird jedoch über langsame Aufzüge, eine durchwachsene Gastronomie, hartnäckiges Upselling sowie einen Mangel an Pool- und Strandliegen berichtet.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, heben Gäste das freundliche Personal, die lebhafte Energie für Erwachsene, den Blick auf den Strand und die fußläufige Lage hervor. Gleichzeitig wird jedoch über langsame Aufzüge, eine durchwachsene Gastronomie, hartnäckiges Upselling sowie einen Mangel an Pool- und Strandliegen berichtet.
Die Zimmer sind im Allgemeinen modern und bieten beeindruckende Ausblicke auf den Ozean, obwohl einige Gäste Feuchtigkeit, Gerüche, Wartungsmängel und gelegentliche Probleme mit dem Wasser oder der Klimaanlage anmerkten. Die partyorientierte Atmosphäre und das tägliche Unterhaltungsprogramm sprechen viele an, doch Lärm und überfüllte öffentliche Bereiche können die Erholung beeinträchtigen. Der Check-in sowie die app-basierten Restaurantreservierungen waren für mehrere Gäste frustrierend. Erwarten Sie einen lebhaften Aufenthalt direkt am Strand mit hervorragendem Personal, sollten Ihre Erwartungen an die Gastronomie und die Logistik jedoch moderat bleiben.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Strandlage mit lebhaften Pools, täglicher Unterhaltung und einer beliebten Dachterrasse; viele loben den Spa-Bereich und die Cabanas. Zu den Nachteilen zählen chronische Verzögerungen bei den Aufzügen, ein Mangel an Liegestühlen, gelegentlich defekte Hydrotherapie-Becken oder Jacuzzis sowie Zusatzkosten für die Dachterrasse oder den Diamond Club.
Ähnliche Gästebewertungen
4
Stephanie
3. März 2025
·
Aufenthalt für 4 Nächte
It’s so called all inclusive but when you’re on the rooftop they want to charge you for drinks and you can’t use the cabana unless you buy a bottle. They hype up this hotel too much it wasn’t what I expected. They also over promise you stuff but it’s all talk never had any issues like I did in this hotel and I come every year to Cancun
It’s so called all inclusive but when you’re on the rooftop they want to charge you for drinks and you can’t use the cabana unless you buy a bottle. They hype up this hotel too much it wasn’t what I expected. They also over promise you stuff but it’s all talk never had any issues like I did in this hotel and I come every year to Cancun
8
Miranda
2. Apr. 2025
·
Aufenthalt für 8 Nächte
The Good: • The food was excellent. Plenty of options. The buffet never disappointed, and Chef Camela was amazing. He made us feel special, and his dishes were some of the best I’ve had. Had we known this earlier, we wouldn’t have booked any restaurants. • Most staff were friendly. At night during the show, Dennys was fantastic—she constantly checked on our drinks and was quick and attentive. At the poolside bar, Luis was always prompt and provided excellent service. The buffet dining manager, Ismael, was also very kind, regularly checking in on our needs. • The beach was beautiful and felt safe, with security and police always nearby. • The evening shows were fantastic, and we looked forward to them each night. My only recommendation, based on our experience at the Punta Cana location, would be adjusting the timing. Events often overlapped, making it difficult to attend everything. At the other location, the show started at 7:30, followed by themed parties after. The Bad: • The elevators were very slow and overcrowded.It was common to wait 5 mins for an elevator, and with many stops, the ride could take just as long. • When the hotel was full, seating was extremely limited. For beach chairs, we had to be up by 6:30, as they were all taken by 7. On really busy days, people were sitting on towels due to lack of seating. For the same reason restaurant resverstions had to be made by 7 the day prior. -Overall places felt understaffed. Service was often slow and lines were long
The Good: • The food was excellent. Plenty of options. The buffet never disappointed, and Chef Camela was amazing. He made us feel special, and his dishes were some of the best I’ve had. Had we known this earlier, we wouldn’t have booked any restaurants. • Most staff were friendly. At night during the show, Dennys was fantastic—she constantly checked on our drinks and was quick and attentive. At the poolside bar, Luis was always prompt and provided excellent service. The buffet dining manager, Ismael, was also very kind, regularly checking in on our needs. • The beach was beautiful and felt safe, with security and police always nearby. • The evening shows were fantastic, and we looked forward to them each night. My only recommendation, based on our experience at the Punta Cana location, would be adjusting the timing. Events often overlapped, making it difficult to attend everything. At the other location, the show started at 7:30, followed by themed parties after. The Bad: • The elevators were very slow and overcrowded.It was common to wait 5 mins for an elevator, and with many stops, the ride could take just as long. • When the hotel was full, seating was extremely limited. For beach chairs, we had to be up by 6:30, as they were all taken by 7. On really busy days, people were sitting on towels due to lack of seating. For the same reason restaurant resverstions had to be made by 7 the day prior. -Overall places felt understaffed. Service was often slow and lines were long
10
Craig
16. Mai 2025
·
Aufenthalt für 3 Nächte
Hotel was modern, clean, staff was friendly. As we walked up and down the beach numerous times, Royalton CHIC seems to be the place to be! A huge hotel, vibrant people life, cool palm trees in front, but not too many where it will block the view. 10 out 10 recommend
Hotel was modern, clean, staff was friendly. As we walked up and down the beach numerous times, Royalton CHIC seems to be the place to be! A huge hotel, vibrant people life, cool palm trees in front, but not too many where it will block the view. 10 out 10 recommend
8
shateena P
3. Sept. 2025
·
Aufenthalt für 4 Nächte
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
10
Maria Herndon
6. Aug. 2025
·
Aufenthalt für 4 Nächte
The spa hydration was broken and the Jacuzzi was broken.
The spa hydration was broken and the Jacuzzi was broken.
10
Frandi
28. Sept. 2025
·
Aufenthalt für 3 Nächte
Great Stay , no complaints . Nice attentive staff , the pool manager Mr Miguel was super helpful . Henry Steak Out Was Awesome . THE SPA IS HIGHLY RECOMMENDED, worth it ‘ will stay here again
Great Stay , no complaints . Nice attentive staff , the pool manager Mr Miguel was super helpful . Henry Steak Out Was Awesome . THE SPA IS HIGHLY RECOMMENDED, worth it ‘ will stay here again
10
jazz
1. Juli 2025
·
Aufenthalt für 5 Nächte
The only thing that needs more work is the elevators within the building
The only thing that needs more work is the elevators within the building
8
Shane
27. Mai 2025
·
Aufenthalt für 4 Nächte
Smaller footprint property, all amenities are in a nice close proximity, so it's easy to get around. It does involve using elevators which can be somewhat slow during busy times. Food was excellent with a great selection. The service was excellent and the staff are very attentive, hard working, accommodating and friendly! One of the downsides to this property was the lack of entertainment. They had a few pool foam parties throughout the week and a daily pool volleyball game which was fun, but otherwise lacking compared to other Cancun resorts. DJ wouldnt play any music until late in afternoon, and very briefly. One of the disappointments was the 18th floor rooftop, it was very hot up there with very little breeze. Beware that the rooftop drinks are only included if you upgrade to the diamond club (+$120/day) , we weren't aware of this at time of booking. 75% of the guests dont upgrade, and i dont feel its worth it, so it creates a kind of divided guest group, with a dead vibe on the rooftop! The night entertainment is non-existent. A band one night played for an hour, and karaoke another night. Otherwise nightly entertainment was pretty minimal. Its possible that it was lacking due to the time of year (late May). The crowd seemed to be predominantly African-American between ages of late 20's to early 50's, but it could be that it was Memorial weekend and the Cancun Jump Off event which is the largest urban gathering outside of the US.
Smaller footprint property, all amenities are in a nice close proximity, so it's easy to get around. It does involve using elevators which can be somewhat slow during busy times. Food was excellent with a great selection. The service was excellent and the staff are very attentive, hard working, accommodating and friendly! One of the downsides to this property was the lack of entertainment. They had a few pool foam parties throughout the week and a daily pool volleyball game which was fun, but otherwise lacking compared to other Cancun resorts. DJ wouldnt play any music until late in afternoon, and very briefly. One of the disappointments was the 18th floor rooftop, it was very hot up there with very little breeze. Beware that the rooftop drinks are only included if you upgrade to the diamond club (+$120/day) , we weren't aware of this at time of booking. 75% of the guests dont upgrade, and i dont feel its worth it, so it creates a kind of divided guest group, with a dead vibe on the rooftop! The night entertainment is non-existent. A band one night played for an hour, and karaoke another night. Otherwise nightly entertainment was pretty minimal. Its possible that it was lacking due to the time of year (late May). The crowd seemed to be predominantly African-American between ages of late 20's to early 50's, but it could be that it was Memorial weekend and the Cancun Jump Off event which is the largest urban gathering outside of the US.
8
Janice Enriquez
9. Aug. 2025
·
Aufenthalt für 7 Nächte
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
10
Cindy
8. März 2025
·
Aufenthalt für 7 Nächte
Everything was great but there arent enough beach/pool chairs for the # of guest during peak season.
Everything was great but there arent enough beach/pool chairs for the # of guest during peak season.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste empfanden die Zimmer und öffentlichen Bereiche als sehr sauber, wobei das Housekeeping als aufmerksam beschrieben wurde. Es gibt jedoch wiederkehrende Berichte über muffige Gerüche und Feuchtigkeit, gelegentliches Ungeziefer sowie Wasserprobleme, wie braunes oder riechendes Leitungswasser in Teilen der Anlage.
Ähnliche Gästebewertungen
10
Tamika
27. Juni 2025
·
Aufenthalt für 3 Nächte
Property is nice and clean. All staff treated us well.
Property is nice and clean. All staff treated us well.
2
Johnnesheia Shakria
14. Okt. 2025
·
Aufenthalt für 3 Nächte
I recently stayed at your hotel, but unfortunately, my experience was not the best. There were flying bugs inside our room, which made our stay uncomfortable. I expected a higher standard of cleanliness and comfort. I hope you can look into this matter to prevent it from happening to other guests and consider some form of compensation for the inconvenience. Thank you for your attention to this matter. Sincerely, Nesh
I recently stayed at your hotel, but unfortunately, my experience was not the best. There were flying bugs inside our room, which made our stay uncomfortable. I expected a higher standard of cleanliness and comfort. I hope you can look into this matter to prevent it from happening to other guests and consider some form of compensation for the inconvenience. Thank you for your attention to this matter. Sincerely, Nesh
10
Antonyshia
12. Sept. 2025
·
Aufenthalt für 2 Nächte
Really clean resort, staff was very welcoming and we met a lot of nice ppl
Really clean resort, staff was very welcoming and we met a lot of nice ppl
6
Jonathan
30. Apr. 2025
·
Aufenthalt für 6 Nächte
We recently stayed at a hotel in Cancun and had a mixed experience that unfortunately leaned more negative than positive. Starting with the issues: the front desk staff were often unhelpful, and a few were outright rude. One of the waiters even made an inappropriate comment about how much food we were going to eat, which was both unprofessional and uncomfortable. The facilities were lacking in upkeep. The poolside washrooms were consistently dirty, many beach chairs were ripped or broken, and the tap and shower water had a strong, unpleasant odor. Although we were charged a beach cleaning fee, the beach remained covered in seaweed for most of the week and was only cleaned once. We also had a frustrating experience when my sister, who had a day pass and a reservation booked in advance, was held at the gate by security and left waiting outside in the morning. That said, there were a few standout positives. The room cleaning staff were incredibly kind and thorough, the entertainment team worked hard to create a fun atmosphere, and a couple of the waiters were genuinely welcoming and attentive. Overall, while there were moments we appreciated, the service inconsistencies and facility issues make it unlikely we would return unless significant improvements are made.
We recently stayed at a hotel in Cancun and had a mixed experience that unfortunately leaned more negative than positive. Starting with the issues: the front desk staff were often unhelpful, and a few were outright rude. One of the waiters even made an inappropriate comment about how much food we were going to eat, which was both unprofessional and uncomfortable. The facilities were lacking in upkeep. The poolside washrooms were consistently dirty, many beach chairs were ripped or broken, and the tap and shower water had a strong, unpleasant odor. Although we were charged a beach cleaning fee, the beach remained covered in seaweed for most of the week and was only cleaned once. We also had a frustrating experience when my sister, who had a day pass and a reservation booked in advance, was held at the gate by security and left waiting outside in the morning. That said, there were a few standout positives. The room cleaning staff were incredibly kind and thorough, the entertainment team worked hard to create a fun atmosphere, and a couple of the waiters were genuinely welcoming and attentive. Overall, while there were moments we appreciated, the service inconsistencies and facility issues make it unlikely we would return unless significant improvements are made.
10
Nataejah
3. Nov. 2025
·
Aufenthalt für 3 Nächte
very clean room spotlessss, housekeeping very sweet and generous, fixed my hair and makeup on the counterr everymorningg made my. bed every morning room service nice everything 10/10
very clean room spotlessss, housekeeping very sweet and generous, fixed my hair and makeup on the counterr everymorningg made my. bed every morning room service nice everything 10/10
10
Luciano
7. Juni 2025
·
Aufenthalt für 3 Nächte
Hotel excelente, renovado com excelentes acomodações. Staff prestativo e simpático. Restaurante do buffet com inúmeras opções de comida em todas as refeições.
Hotel excelente, renovado com excelentes acomodações. Staff prestativo e simpático. Restaurante do buffet com inúmeras opções de comida em todas as refeições.
10
Scott
5. Nov. 2025
·
Aufenthalt für 5 Nächte
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
8
Tiffany
18. Sept. 2025
·
Aufenthalt für 3 Nächte
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
4
Jesse
16. März 2025
·
Aufenthalt für 4 Nächte
Decent. Expected more based reviews. Brown water, no hot water and no water at all at some points. Food is "ok".
Decent. Expected more based reviews. Brown water, no hot water and no water at all at some points. Food is "ok".
6
Arianna
19. Nov. 2025
·
Aufenthalt für 4 Nächte
Rooms smelled moldy and the food was nasty
Rooms smelled moldy and the food was nasty
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind modern, geräumig und bieten einen beeindruckenden Blick auf den Ozean. Einige Gäste berichteten von Feuchtigkeit und muffigen Gerüchen, Problemen mit der Klimaanlage oder dem Warmwasser, Mängeln bei der Instandhaltung, Lärm im Flur sowie gelegentlichen Problemen mit Schlüsseln oder Türen.
Ähnliche Gästebewertungen
8
Axel
28. Jan. 2025
·
Aufenthalt für 2 Nächte
The hotel is very nice, but we had many problems with the room. The shower in the main room didn’t have hot water, and neither of the two jacuzzis in the room had hot water either. The air conditioning wasn’t working, and we spent a very cold night even after turning off all the air conditioning. You pay a lot for a room to be calling technicians two or three times a day. Honestly, I don’t think I will return to the hotel because of the bad impression it left on me. You go on vacation to enjoy your investment, not to watch technicians come and go three times a day
The hotel is very nice, but we had many problems with the room. The shower in the main room didn’t have hot water, and neither of the two jacuzzis in the room had hot water either. The air conditioning wasn’t working, and we spent a very cold night even after turning off all the air conditioning. You pay a lot for a room to be calling technicians two or three times a day. Honestly, I don’t think I will return to the hotel because of the bad impression it left on me. You go on vacation to enjoy your investment, not to watch technicians come and go three times a day
10
Luis
8. Juli 2025
·
Aufenthalt für 2 Nächte
the amazing view of the beach and property from our room
the amazing view of the beach and property from our room
6
Kevin
7. Dez. 2025
·
Aufenthalt für 4 Nächte
Upon arrival they gave us the wrong room. Walked in on a couple cuddling on the bed. Very uncomfortable experience
Upon arrival they gave us the wrong room. Walked in on a couple cuddling on the bed. Very uncomfortable experience
10
Taliyah
4. Sept. 2025
·
Aufenthalt für 3 Nächte
The oceanfront balcony was stunning! Highly recommend Diamond Club.
The oceanfront balcony was stunning! Highly recommend Diamond Club.
6
Shronda
14. Juni 2025
·
Aufenthalt für 3 Nächte
This property looks very nice on the website, but is average at best. We stayed 3 nights, and every time we came back into our room, the beds, sheets, floors, walls, and balcony doors were moist. They really need to work on getting the moisture and humidity under control because it’s super moist even with the ac and fans on. Also EVERYTHING closes super early at 5pm. The pools and pool bar as well as the rooftop shut down and there’s absolutely NO night life on the property. It’s a very average property and I would not stay there again.
This property looks very nice on the website, but is average at best. We stayed 3 nights, and every time we came back into our room, the beds, sheets, floors, walls, and balcony doors were moist. They really need to work on getting the moisture and humidity under control because it’s super moist even with the ac and fans on. Also EVERYTHING closes super early at 5pm. The pools and pool bar as well as the rooftop shut down and there’s absolutely NO night life on the property. It’s a very average property and I would not stay there again.
2
Angela
19. März 2025
·
Aufenthalt für 4 Nächte
I do not recommend this resort. First two days we either have lukewarm showers or cold showers. Our ceiling was leaking and part of the ceiling fell onto our bathroom countertop. It was at 2:30 in the morning. They did not offer to clean it up or anything. We had to use our own towels to clean it up. Elevators took forever. And there are no stairs from the higher floors down to floor three where the stairs connect to the rest of the hotel.
I do not recommend this resort. First two days we either have lukewarm showers or cold showers. Our ceiling was leaking and part of the ceiling fell onto our bathroom countertop. It was at 2:30 in the morning. They did not offer to clean it up or anything. We had to use our own towels to clean it up. Elevators took forever. And there are no stairs from the higher floors down to floor three where the stairs connect to the rest of the hotel.
10
Gary
26. Aug. 2025
·
Aufenthalt für eine Nacht
Large and nicely appointed rooms. All inclusive makes it easy.
Large and nicely appointed rooms. All inclusive makes it easy.
10
Shena
4. Sept. 2025
·
Aufenthalt für 6 Nächte
The room was very clean, I had one issue, the night before my checkout there was a leak from the floor above me
The room was very clean, I had one issue, the night before my checkout there was a leak from the floor above me
10
Scott
5. Nov. 2025
·
Aufenthalt für 5 Nächte
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
The room was large and very clean. The staff goes over and above to assist you in any way possible. The young lady Jasmin who served drinks at the resort was absolutely amazing. Her friendly smile, great attitude, and fast service added to an overall wonderful experience. The entertainment is top notch and made for fun-filled days and nights .
10
Karen
15. Okt. 2025
·
Aufenthalt für eine Nacht
Room is very clean and nice. Check in was excellent. Very helpful staff.
Room is very clean and nice. Check in was excellent. Very helpful staff.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Das Personal wird weithin als freundlich und zuvorkommend gelobt; insbesondere die Butler und die Teams am Strand stechen positiv hervor. Dennoch führen Gäste einen langsamen oder chaotischen Check-in, eine inkonsistente Betreuung durch die Butler, aggressive Verkaufstaktiken für Mitgliedschaften oder Upgrades sowie gelegentliche Unfreundlichkeiten an.
Ähnliche Gästebewertungen
10
Daniel
20. Dez. 2025
·
Aufenthalt für 7 Nächte
Fantastic staff and very good facilities. Service excellent.
Fantastic staff and very good facilities. Service excellent.
6
Christina
22. Apr. 2025
·
Aufenthalt für 4 Nächte
My check-in experience was frustrating, even with Diamond Club perks. Spending an hour just to get checked in is definitely not ideal, especially when you’re expecting some level of VIP treatment. And having sales pitches thrown at you around every corner doesn’t exactly scream “relaxing vacation.”
My check-in experience was frustrating, even with Diamond Club perks. Spending an hour just to get checked in is definitely not ideal, especially when you’re expecting some level of VIP treatment. And having sales pitches thrown at you around every corner doesn’t exactly scream “relaxing vacation.”
4
PAMELA J
3. Aug. 2025
·
Aufenthalt für 6 Nächte
I was very disappointed by the staff's lack of service. They gave attitude every time you needed something or wanted a drink. I traveled with 12 Adults to celebrate my birthday and eveyone was disappointed in some way or the other by the service.My room temperature was hot throughout my entire stay for 6 days and the lack of air-conditioning through out the entire facility was unbearable. To reserve dining was like pulling teeth. Nothing was easily available for an all inclusive. The restaurants closes at odd times. The front desk staff was very rude and made fun of some of the guests while I watched, waiting for my room. The concierge act like you are bothering them and very vague with answering your questions. Everything was about money yet my party spent well over $40,000 U.S. for this trip. Bottle water was not easily available and when asked, that was also an issue, housekeeping was good and attentive. Overall, Very disappointed as this was my 1st all inclusive vacation. I will be contacting corporate to file an official complaint.
I was very disappointed by the staff's lack of service. They gave attitude every time you needed something or wanted a drink. I traveled with 12 Adults to celebrate my birthday and eveyone was disappointed in some way or the other by the service.My room temperature was hot throughout my entire stay for 6 days and the lack of air-conditioning through out the entire facility was unbearable. To reserve dining was like pulling teeth. Nothing was easily available for an all inclusive. The restaurants closes at odd times. The front desk staff was very rude and made fun of some of the guests while I watched, waiting for my room. The concierge act like you are bothering them and very vague with answering your questions. Everything was about money yet my party spent well over $40,000 U.S. for this trip. Bottle water was not easily available and when asked, that was also an issue, housekeeping was good and attentive. Overall, Very disappointed as this was my 1st all inclusive vacation. I will be contacting corporate to file an official complaint.
6
Eduardo
12. Jan. 2026
·
Aufenthalt für 3 Nächte
We stayed three nights at Royalton CHIC Cancun, after spending New Year’s at Secrets Akumal in the Riviera Maya, and unfortunately this hotel did not meet our expectations. The check-in at the Club Lounge was chaotic, crowded, and the staff was not welcoming or informative. What truly saved our first impression — and much of our stay — was Gilbert, our butler, who was exceptional: attentive, kind, efficient, and always willing to help. He truly deserves recognition and promotion. Unfortunately, his counterpart Cesar, responsible for the morning shift, was completely absent. He never introduced himself, did not respond to messages, and failed to fulfill even simple requests made in person. This lack of balance between the butler team negatively impacted our experience. Overall, the hotel is very noisy, especially in the restaurants at dinner time. For an adults-only hotel, the atmosphere felt far from it — loud, chaotic, and not relaxing. The parties and entertainment were also underwhelming, with limited options, short schedules, and little promotion. The room service menu is very limited, and the lack of a delivery box means staff must enter the room, which affects privacy. While the staff is polite, the constant expectation of tipping becomes uncomfortable. Conclusion: we do not recommend this hotel. The stay was not worth the price paid. The only true highlight was Gilbert, whose professionalism made a real difference
We stayed three nights at Royalton CHIC Cancun, after spending New Year’s at Secrets Akumal in the Riviera Maya, and unfortunately this hotel did not meet our expectations. The check-in at the Club Lounge was chaotic, crowded, and the staff was not welcoming or informative. What truly saved our first impression — and much of our stay — was Gilbert, our butler, who was exceptional: attentive, kind, efficient, and always willing to help. He truly deserves recognition and promotion. Unfortunately, his counterpart Cesar, responsible for the morning shift, was completely absent. He never introduced himself, did not respond to messages, and failed to fulfill even simple requests made in person. This lack of balance between the butler team negatively impacted our experience. Overall, the hotel is very noisy, especially in the restaurants at dinner time. For an adults-only hotel, the atmosphere felt far from it — loud, chaotic, and not relaxing. The parties and entertainment were also underwhelming, with limited options, short schedules, and little promotion. The room service menu is very limited, and the lack of a delivery box means staff must enter the room, which affects privacy. While the staff is polite, the constant expectation of tipping becomes uncomfortable. Conclusion: we do not recommend this hotel. The stay was not worth the price paid. The only true highlight was Gilbert, whose professionalism made a real difference
4
Dennis
3. Sept. 2025
·
Aufenthalt für 3 Nächte
Overall, I didn’t feel the “all-inclusive” experience was worth it. The hotel is fine if you’re just looking for a decent room, but beyond that, it fell short. The bar service had long waits, the environment was noisy, and the elevators were unreliable with frustratingly long wait times. When I went to schedule a massage, I was pushed into a 90-minute membership sales pitch instead. They also handed me a so-called “$300 voucher,” which turned out to just be a booklet of discount coupons, not actual credit. On top of that, Expedia advertised my room as either a king bed or two doubles. Since I booked the luxury ocean view room for my wife and me, I expected a king. Instead, we were given a double bed and I was unable to change it, which was very disappointing and far from the “luxury” experience I paid for. The one bright spot was the staff, who were genuinely lovely, but overall this resort did not meet the standards I’d expect from a place marketed as “luxury.”
Overall, I didn’t feel the “all-inclusive” experience was worth it. The hotel is fine if you’re just looking for a decent room, but beyond that, it fell short. The bar service had long waits, the environment was noisy, and the elevators were unreliable with frustratingly long wait times. When I went to schedule a massage, I was pushed into a 90-minute membership sales pitch instead. They also handed me a so-called “$300 voucher,” which turned out to just be a booklet of discount coupons, not actual credit. On top of that, Expedia advertised my room as either a king bed or two doubles. Since I booked the luxury ocean view room for my wife and me, I expected a king. Instead, we were given a double bed and I was unable to change it, which was very disappointing and far from the “luxury” experience I paid for. The one bright spot was the staff, who were genuinely lovely, but overall this resort did not meet the standards I’d expect from a place marketed as “luxury.”
10
Christina
18. Apr. 2025
·
Aufenthalt für 4 Nächte
The staff at this property were all so helpful and friendly! We had the best time there and will be back soon!
The staff at this property were all so helpful and friendly! We had the best time there and will be back soon!
10
Ana
18. Nov. 2025
·
Aufenthalt für 5 Nächte
staff was excellent and service was amazing
staff was excellent and service was amazing
10
Heather E
5. März 2025
·
Aufenthalt für 5 Nächte
This is a great resort clean, fun, great food and drinks, beautiful beach, comfortable beds, and the staff is absolutely amazing!! The mixologist Elmer made me the most amazing specialty drink, our Butlers Sandra and Iran not only took the greatest care of us but also our friends who traveled with us. We were greeted with a welcome drink and Fernando! He was the friendliest face to show up to, anything we asked him he knew the answer or actually looked up the info so we had an answer.
This is a great resort clean, fun, great food and drinks, beautiful beach, comfortable beds, and the staff is absolutely amazing!! The mixologist Elmer made me the most amazing specialty drink, our Butlers Sandra and Iran not only took the greatest care of us but also our friends who traveled with us. We were greeted with a welcome drink and Fernando! He was the friendliest face to show up to, anything we asked him he knew the answer or actually looked up the info so we had an answer.
10
Amanda
30. Juli 2025
·
Aufenthalt für 4 Nächte
Everything was great and fun! Nelson was the best and so were our butlers Stef and Daniel!!!
Everything was great and fun! Nelson was the best and so were our butlers Stef and Daniel!!!
10
Roy
10. Sept. 2025
·
Aufenthalt für 4 Nächte
The service was great!
The service was great!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentrale Lage in der Hotelzone mit einfachem Zugang zum Strand und fußläufiger Erreichbarkeit von Bars, Clubs und Geschäften; viele fühlten sich sicher. Die malerische Aussicht auf den Ozean und die gute Erreichbarkeit machen es attraktiv, sowohl im Hotel zu bleiben als auch die Umgebung zu erkunden.
Ähnliche Gästebewertungen
10
Kaitlyn
31. Aug. 2025
·
Aufenthalt für 7 Nächte
We loved the verity of restaurants and walking distance to downtown
We loved the verity of restaurants and walking distance to downtown
8
Sye
18. Apr. 2025
·
Aufenthalt für 5 Nächte
The location is great and the beach was awesome!
The location is great and the beach was awesome!
8
Amy
1. März 2025
·
Aufenthalt für eine Nacht
This is an amazing property! From professional, personable staff to extremely clean facilities, the Royalton CHIC Cancun is an exceptional all-inclusive. It offers great dining options, wonderful pools, easy beachfront access, and high-class rooms that make you feel like you are VIP.
This is an amazing property! From professional, personable staff to extremely clean facilities, the Royalton CHIC Cancun is an exceptional all-inclusive. It offers great dining options, wonderful pools, easy beachfront access, and high-class rooms that make you feel like you are VIP.
8
Matthew
13. Juni 2025
·
Aufenthalt für 3 Nächte
Good location. Very nice staff. Food was 3 out of 5. But overall a great stay
Good location. Very nice staff. Food was 3 out of 5. But overall a great stay
10
Ambra
26. Mai 2025
·
Aufenthalt für 5 Nächte
I loved this resort it's in a nice location and everyone is so nice. Check in was a breeze, the rooms were all clean even when they came in to re clean your room they did a great job. The bartenders are the best and the food wasn't too bad. You're not far from everything but not close where the party scene will disturb you. If you find Bryan, Jan and Santiago at the bar you're in great hands. I didn't like the rainfall showehead but they do have a hand held that works. Definitely book this resort you won't be disappointed matter of fact you will never have to leave the resort for activities. My crew had a ball and we definitely will stay here again thanks guys you rock.
I loved this resort it's in a nice location and everyone is so nice. Check in was a breeze, the rooms were all clean even when they came in to re clean your room they did a great job. The bartenders are the best and the food wasn't too bad. You're not far from everything but not close where the party scene will disturb you. If you find Bryan, Jan and Santiago at the bar you're in great hands. I didn't like the rainfall showehead but they do have a hand held that works. Definitely book this resort you won't be disappointed matter of fact you will never have to leave the resort for activities. My crew had a ball and we definitely will stay here again thanks guys you rock.
8
Johny
6. Aug. 2025
·
Aufenthalt für 3 Nächte
Good location!
Good location!
10
Flor
24. Aug. 2025
·
Aufenthalt für 5 Nächte
Other than the elevators being slow, this property was a great property! So many things to do and if you like partying, the night life downtown is within walking distance!!
Other than the elevators being slow, this property was a great property! So many things to do and if you like partying, the night life downtown is within walking distance!!
8
Edward
26. Nov. 2025
·
Aufenthalt für 4 Nächte
The beach, property location, staff, room, value.
The beach, property location, staff, room, value.
8
Janice Enriquez
9. Aug. 2025
·
Aufenthalt für 7 Nächte
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
Good all-inclusive resort but needs a bit of minor updates/repairs in the rooms (bathroom glass doors and curtains). Room cleanliness is very good, comfortable beds, linens and towels were changed on a daily basis. The staff throughout the hotel were very friendly, polite and helpful. Location is excellent proximity to downtown Cancun restaurants, bars and shopping. It’s an easy 8 min walk on wide, safe, well-lit sidewalks which many tourists use on a daily and nightly basis. The buffet has good selection and it’s exactly what you’d expect from most resorts. It can be repetitive but there are other options available such as the Café breakfast, pool resto-bar for lunch and á la carte restaurants for dinner. The beach was great for relaxing with food and drink services provided in both diamond club and regular lounge sections. The biggest negative for me and my travel friends was the water temperature of the swimming pools. It seems that the water pumps were not working well enough in which the water was always very warm to be in the pool no matter what time you’re in it. Overall we enjoyed our stay at this resort.
10
Ryan
4. Aug. 2025
·
Aufenthalt für 2 Nächte
I was very impressed with this property. It is close to downtown if you want to leave the property. Busy hotel with a good atmosphere. I would definitely stay again.
I was very impressed with this property. It is close to downtown if you want to leave the property. Busy hotel with a good atmosphere. I would definitely stay again.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das Feedback zum Essen ist一inkonsistent: Frühstück und das Buffet werden oft gelobt, aber viele fanden andere Restaurants mittelmäßig, repetitiv, die Portionen zu klein oder das Essen kalt. Reservierungen können schwierig sein, und einige berichten von verwässerten Getränken oder Zusatzkosten auf der Dachterrasse.
Ähnliche Gästebewertungen
10
Emmanuel
16. Juli 2025
·
Aufenthalt für 4 Nächte
Was amazing and would love to come back
Was amazing and would love to come back
8
Kimberly
29. Apr. 2025
·
Aufenthalt für 4 Nächte
The elevator situation at this hotel was horrible. The food was not good. The restaurant service in the Asian restaurant was the worst for me. Food came out cold and was not appealing. The buffet food was not that great eithet
The elevator situation at this hotel was horrible. The food was not good. The restaurant service in the Asian restaurant was the worst for me. Food came out cold and was not appealing. The buffet food was not that great eithet
8
Tina
23. Sept. 2025
·
Aufenthalt für 5 Nächte
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
8
shateena P
3. Sept. 2025
·
Aufenthalt für 4 Nächte
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
The balconies were really cute. My rooms air conditioning and fan did not work. It was very dry and hot my entire stay. The swim up bars are nice, but the music sucked. Food needs improvement. The elevators were narrow and took forever to come when called at all hours of the day. The spa was amazing!
6
Onica
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The resort is modern and clean. Staff is great! If you want to loose weight perfect resort. The food selection was horrible. Omelet station was the best for breakfast. The Asian restaurant forget it...absolutely not. I wouldn't revisit. Royalton Rivera Maya was much better
The resort is modern and clean. Staff is great! If you want to loose weight perfect resort. The food selection was horrible. Omelet station was the best for breakfast. The Asian restaurant forget it...absolutely not. I wouldn't revisit. Royalton Rivera Maya was much better
6
Richard M
19. Aug. 2025
·
Aufenthalt für 6 Nächte
The staff at Royalton Chic was excellent. Everyone did everything they could to make our stay enjoyable. More specifically I would like to mention our butlers Diego and Gilbert, all of the staff at the diamond club pool, and Rudolfo and Marteen at the Hacienda. These people were wonderful. Our problems were mostly with your restaurants and room service. Every restaurant except for the hacienda provided very small servings. For example, at the italian place (Verdi) I ordered a pasta dish and it came in a very small bowl that would have been the size of a side dish at any other italian restaurant I have eaten at. The steak house served me a piece of meat that was about a quarter inch thick, was over cooked and had no flavor. the steak house did not even offer a filet. I have never stayed at an all inclusive that was that cheap with their menu items. As for room service, we ordered coffee our first morning there. After an hour of waiting, we finally went downstairs and got our own coffee. Our butler Diego set up coffee for us every morning after that. While I appreciate this effort by Diego, this meant we had to be awake and in the room at a certain time each morning just to get coffee. I prefer to vacation on my schedule; not yours. For the above reasons, we will not return to your resort in the future. This is unfortunate because your staff is excellent but those making policies and procedures should all be replaced.
The staff at Royalton Chic was excellent. Everyone did everything they could to make our stay enjoyable. More specifically I would like to mention our butlers Diego and Gilbert, all of the staff at the diamond club pool, and Rudolfo and Marteen at the Hacienda. These people were wonderful. Our problems were mostly with your restaurants and room service. Every restaurant except for the hacienda provided very small servings. For example, at the italian place (Verdi) I ordered a pasta dish and it came in a very small bowl that would have been the size of a side dish at any other italian restaurant I have eaten at. The steak house served me a piece of meat that was about a quarter inch thick, was over cooked and had no flavor. the steak house did not even offer a filet. I have never stayed at an all inclusive that was that cheap with their menu items. As for room service, we ordered coffee our first morning there. After an hour of waiting, we finally went downstairs and got our own coffee. Our butler Diego set up coffee for us every morning after that. While I appreciate this effort by Diego, this meant we had to be awake and in the room at a certain time each morning just to get coffee. I prefer to vacation on my schedule; not yours. For the above reasons, we will not return to your resort in the future. This is unfortunate because your staff is excellent but those making policies and procedures should all be replaced.
4
Cassandra
12. Nov. 2025
·
Aufenthalt für 5 Nächte
We were really looking forward to our stay at Royalton Chic, but it didn’t live up to expectations. Dining: Hunters Steakhouse was a disappointment — the steaks were the smallest we’ve ever been served at a “steakhouse.” The buffet was terrible. We come to Cancun for authentic Mexican food, not hotdogs, burgers, or random international dishes. The only bright spots were breakfast, which was decent, and La Hacienda, where both the food and service were absolutely outstanding. Drinks: The alcohol seemed watered down — no matter what we ordered, we couldn’t even feel a buzz. Facilities: At times, the sink water ran brown, which was unsettling and unacceptable for a resort at this price point. Upselling: What really took away from the “all-inclusive” experience was constantly being approached to buy add-ons. We come here because it’s supposed to be all-inclusive — we don’t want to be nickel-and-dimed for extras after paying premium rates. Service: The staff at La Hacienda were the highlight of the trip. Their kindness, professionalism, and incredible food made that one restaurant stand out from the rest of the resort. Overall, this resort has potential but misses the mark on quality, consistency, and the true all-inclusive experience it promises.
We were really looking forward to our stay at Royalton Chic, but it didn’t live up to expectations. Dining: Hunters Steakhouse was a disappointment — the steaks were the smallest we’ve ever been served at a “steakhouse.” The buffet was terrible. We come to Cancun for authentic Mexican food, not hotdogs, burgers, or random international dishes. The only bright spots were breakfast, which was decent, and La Hacienda, where both the food and service were absolutely outstanding. Drinks: The alcohol seemed watered down — no matter what we ordered, we couldn’t even feel a buzz. Facilities: At times, the sink water ran brown, which was unsettling and unacceptable for a resort at this price point. Upselling: What really took away from the “all-inclusive” experience was constantly being approached to buy add-ons. We come here because it’s supposed to be all-inclusive — we don’t want to be nickel-and-dimed for extras after paying premium rates. Service: The staff at La Hacienda were the highlight of the trip. Their kindness, professionalism, and incredible food made that one restaurant stand out from the rest of the resort. Overall, this resort has potential but misses the mark on quality, consistency, and the true all-inclusive experience it promises.
6
JOSEPH
12. März 2025
·
Aufenthalt für 6 Nächte
Breakfast & lunch food was awesome. Dinner buffet was awful - raw chicken, raw pork patties, raw steak.
Breakfast & lunch food was awesome. Dinner buffet was awful - raw chicken, raw pork patties, raw steak.
6
Anukriti
11. Juli 2025
·
Aufenthalt für 3 Nächte
The beach is beautiful and pool always has fun activities. All the cocktails were well made but food was mediocre. Buffet had the same food everyday and desserts were very bad. I wouldnt recommend it if you dont drink or party too much.
The beach is beautiful and pool always has fun activities. All the cocktails were well made but food was mediocre. Buffet had the same food everyday and desserts were very bad. I wouldnt recommend it if you dont drink or party too much.
2
Odeesh
2. Juni 2025
·
Aufenthalt für 5 Nächte
food was terrible and bad coustmer service. they advertise their rooftop party but everything there is extra money even as a diamond club you only get to go to the party but can sit anywhere without extra charge. don recommend this place riu is better
food was terrible and bad coustmer service. they advertise their rooftop party but everything there is extra money even as a diamond club you only get to go to the party but can sit anywhere without extra charge. don recommend this place riu is better
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
8
Nicolas
26. Dez. 2025
·
Aufenthalt für 3 Nächte
sehr schöne zimmer, nettes personal, kulinarik ausbaubar
sehr schöne zimmer, nettes personal, kulinarik ausbaubar
10
Rebecca
10. Jan. 2025
·
Aufenthalt für 13 Nächte
Das Hotel war fantastisch! Saubere Zimmer, super freundliches Personal und ein leckeres Frühstück. Perfekte Lage und toller Service – ich komme gerne wieder!
Das Hotel war fantastisch! Saubere Zimmer, super freundliches Personal und ein leckeres Frühstück. Perfekte Lage und toller Service – ich komme gerne wieder!
6
Wendy
20. Juni 2024
·
Aufenthalt für 2 Nächte
…
…
6
Adrianna
letzten Monat
·
Aufenthalt für 3 Nächte
El lobby huele muy mal, como a vomito, pero yo pienso q son las alfombras que ya están muy sucias. En las fiestas había lugares que tmb olían mal, fuera de eso el personal excelente tienen un trato muy bueno. Aunque tomen en n cuenta que el hotel está diseñado para estadounidenses , la verdad como Mexicano la fiesta no es igual; la música amenidafes y todo .
El lobby huele muy mal, como a vomito, pero yo pienso q son las alfombras que ya están muy sucias. En las fiestas había lugares que tmb olían mal, fuera de eso el personal excelente tienen un trato muy bueno. Aunque tomen en n cuenta que el hotel está diseñado para estadounidenses , la verdad como Mexicano la fiesta no es igual; la música amenidafes y todo .
10
deandre
22. Sept. 2026
·
Aufenthalt für 3 Nächte
Great resort will be booking again
Great resort will be booking again
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:30
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Sie planen eine Reise nach Cancún?
Wie hoch sind die üblichen Zimmerpreise im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun in der Regel bei etwa 403 $ pro Nacht für zwei Gäste, wobei die Preise für gebuchte Termine zwischen 296 $ und 507 $ liegen.
Wann ist die beste Zeit, um das Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun zu besuchen, um weniger Touristen zu treffen?
November ist der geschäftigste Monat für das Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun, während September die ruhigste Zeit des Jahres ist. Planen Sie Ihren Aufenthalt für September, um mehr Platz und eine einfachere Buchung zu haben; erwarten Sie im November die größten Menschenmassen und vollere Hotels.
Welcher Monat bietet die niedrigsten Preise im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Oktober ist der günstigste Monat für einen Aufenthalt im Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancun, mit einem Durchschnitt von etwa 372 $ pro Nacht für zwei Gäste; März ist der teuerste, mit einem Durchschnitt von 469 $. Die niedrigeren Preise im Oktober stehen im Gegensatz zum ruhigsten Monat September für Besucherzahlen.
Wie sieht die Umgebung des Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only aus?
Das Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only befindet sich in Quintana Roo in der Nähe von Stränden wie Chac Mool Beach und Forum Beach sowie nahe den Sehenswürdigkeiten La Isla Shopping Mall und der Nichupté Lagoon. Das Hotel konzentriert sich auf die Themen Strand / Küste und Spa / Entspannung, was es zu einer idealen Wahl für Paare macht, die einen luxuriösen und erholsamen Aufenthalt in Cancun suchen.
Wie liegt der Preis pro Nacht für Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancún im Vergleich zu den letzten Wochen?
Der aktuelle Preis für Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancún beträgt 318 $ pro Nacht bei 2 Gästen und ist für dieses Hotel niedrig: etwa 20 % unter dem Durchschnitt von 398 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 303 $ und 581 $.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-03: 424.28582988967895USD
- 2026-11-04: 270.1786192516327USD
- 2026-11-05: 331.55311929397584USD
- 2026-11-06: 397.9583256288147USD
- 2026-11-07: 397.7309157118225USD
- 2026-11-08: 393.28038965667724USD
- 2026-11-09: 294.84729107376097USD
- 2026-11-10: 294.84729107376097USD
- 2026-11-11: 298.4209637638855USD
- 2026-11-12: 380.9243821710205USD
- 2026-11-13: 448.33573319747927USD
- 2026-11-14: NO DATA
- 2026-11-15: 380.9243821710205USD
- 2026-11-16: 266.7404518366241USD
- 2026-11-17: 264.2122159048462USD
- 2026-11-18: 264.2122159048462USD
- 2026-11-19: 380.9243821710205USD
- 2026-11-20: 468.45852403625486USD
- 2026-11-21: 468.45852403625486USD
- 2026-11-22: 347.72177900360106USD
- 2026-11-23: 264.2122159048462USD
- 2026-11-24: 264.2122159048462USD
- 2026-11-25: 264.2122159048462USD
- 2026-11-26: 314.51917583618166USD
- 2026-11-27: 364.8261700987244USD
- 2026-11-28: 364.8261700987244USD
- 2026-11-29: 314.51917583618166USD
- 2026-11-30: 314.51917583618166USD
- 2026-12-01: 280.31044514274595USD
- 2026-12-02: 280.31044514274595USD
- 2026-12-03: 347.72177900360106USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 364.8261700987244USD
- 2026-12-07: 314.51917583618166USD
- 2026-12-08: 280.31044514274595USD
- 2026-12-09: 280.31044514274595USD
- 2026-12-10: 364.8261700987244USD
- 2026-12-11: 407.0840068283081USD
- 2026-12-12: 364.8261700987244USD
- 2026-12-13: 380.9243821710205USD
- 2026-12-14: 314.51917583618166USD
- 2026-12-15: 264.2122159048462USD
- 2026-12-16: 264.2122159048462USD
- 2026-12-17: 331.62356693130494USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 331.62356693130494USD
- 2026-12-21: 162.5921341849518USD
- 2026-12-22: 298.4209637638855USD
- 2026-12-23: 465.44012429260255USD
- 2026-12-24: 465.44012429260255USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 380.9243821710205USD
Check-in Zeit beginnt um 15:00 Check-in Zeit endet um 23:59 Check-out Zeit endet um 12:00
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Kinder, die jünger als 18 Jahre sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Der Zugang zu einigen Einrichtungen ist evtl. eingeschränkt. Bitte wende dich bei weiteren Fragen direkt an die Unterkunft (Kontaktinformationen siehe Buchungsbestätigung).
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Zimmerservice
Parkservice
Informationsschalter für Ausflüge
Services
Informationsschalter für Ausflüge
Chemische Reinigung
Bankett-Ausstattung
Safe
Geldautomat
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Strand (in der Nähe)
Pool im Freien
Evening Entertainment
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Massage
Spa & Wellness Center
Gesichtsanwendungen
Pool-Bar
Nur für Erwachsene
Beach Sun Loungers
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN