Galini Palace Resort Hotel

Friendly staff, lovely room with comfy beds,all round very clean, lovely food!

Generally a nice stay. General cleaning and maintenance needs improvement. Nothing terrible but given price and 5* needs improvement. Staff friendly. Food nice. Drinks okay. Main pool area nice.

Overall I'd say the hotel food/restaurant was great, and the rooms (both in cleanliness and standard) are very good. However, the rest of the hotel is more on par with a 3-4* rating. Clean room. Friendly staff - some more willing to help than others. Kids club mis advertised by hotels.com - there is no kids club at this hotel. The safe in the room was an additional 3€ per day if you wish to use it - which was not advertised on hotels.com. Likewise, beach towels are advertised on the site at no extra cost, however on arrival, we were informed they are 20€ to use for the week (though I was not charged for the towels in the end). Otherwise the room was great: mini fridge, tea & coffee facilities, slippers given. Though items were not always replaced each day however, despite leaving tips for the maids (& mugs were left dirty etc). However, there are water machines around the hotel where you can fill your own bottle. Food selection in the restaurant is great. The all inclusive cocktail menu is varied but basic. The all inclusive programme ends at 11pm.

My experience at this resort was definitly not up to the expectation, or really that near it, but by no means was it terrible. I’ll start with the positives. The staff was about 50/50 on who was nice and helpful, and who was not. The food generally was actually pretty good and cannot complain. The resort itself is also nice looking and kept clean. Now for cons. This is really not an all inclusive. It’s more like a partially inclusive. You get the food and pool access, but there is only one restaurant (the other that’s advertised is only open one day a week), you have to pay roughly $15 for beach towels to borrow, the alcohol you can have is a limited selection they choose and are VERY sweet, and you can only get one small cup at a time. Overall, I’ve never seen an all inclusive with so many limitations, and make you pay for things like towels. I wouldn’t recommend wasting your money here, I go to another near by.

We had a wonderful stay at Galini Palace Hotel. The hotel was very comfortable, with a great pool and a fun water park that we really enjoyed. All of the employees were kind and welcoming, especially Mohamed, the restaurant server – his smile, excellent service, and kindness made our experience even better. The only small downside was that we expected a bit more variety of fish dishes at the buffet. Overall, it was a very pleasant stay and we would gladly come back!