Is parking available at the property?

Self parking is available on-site for a fee of EUR 16.5 per day. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served for a fee of approximately EUR 19 per person. Serving hours are weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 8 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 5:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Additional details on specific room accessibility may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Bordeaux, a short 9-minute walk from St. Michael Basilica and 13 minutes by foot from Place de la Victoire. It is also 1.2 miles from Grosse Cloche and 1.3 miles from Aquitaine Museum.

What are the policies for guests staying with children?

Children 12 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.

Novotel Bordeaux Centre Gare Saint Jean Hotel

Average nightly price at Novotel Bordeaux Centre Gare Saint Jean by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$109
March	US$114
April	US$130
May	US$135
June	US$160
July	US$135
August	US$123
September	US$159
October	US$137
November	US$127
December	US$123

What guests think

At Novotel Bordeaux Centre Gare Saint Jean, travelers highlight the handy location near Gare Saint Jean and tram links for access to the center, while opinions about the surrounding neighborhood’s appeal and convenience vary from practical to less inviting.

Rooms are often spacious and comfortable, but some guests report dated elements, occasional lighting or key card quirks, and recurring climate control problems; cleanliness is generally good, though lapses like dusty areas, missing towels, or stale smells are noted. Service is frequently friendly and helpful, yet some mention billing or communication issues, an overwhelmed front desk or bar, and late night access hiccups. Breakfast draws many compliments for variety and taste, but feedback varies with limited or poorly replenished items and average coffee; on site dining beyond breakfast appears limited in availability in some reviews. Overall, expect easy transport access and mixed quality across amenities and experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site parking is available and considered convenient or secure in several reviews. Bar service and options feel limited at times, with occasional closures or understaffing.

Related guest reviews

6

Innes

27 Jun 2025

·

Stayed 4 nights

I booked this thinking it was a better option than the Radisson in Bordeaux. I regret not choosing the other hotel. The room was fine, the staff were fine but the overall experience was less than fine. Issues with the room, issues with being charged for drinks that weren’t mine, no ability to buy water (bar closed and no free bottle left in my room on any of the days). I booked this with a discount code but it was still overly expensive for the experience. Better value hotels out there I think. I had fond memories of Novotel travelling to France with my family in the early 90’s. - I probably wouldn’t book again with this chain.

6

CHOONG HWAN

2 Jun 2024

·

Stayed 1 night

It is very uncomfortable step of main gate. You have to walk up hold your suit case. Even there is lift, but it is impossible to use. Because some chair blocked lift gate.

10

samantha

27 May 2024

·

Stayed 3 nights

sejour top le personnel est top très pro et très aimable mention particulière pour le bar

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10

Michael

14 Apr 2024

·

Stayed 3 nights

Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.

10

Richard

8 Jan 2024

·

Stayed 1 night

We had a relaxing and convenient quick stay. There was a train strike so we needed to drive, and parking at the hotel was right there! Staff was friendly and all spoke English. Highly recommended b

6

Jeffrey

4 Sept 2025

·

Stayed 2 nights

A budget type stay in a budget hotel. That’s the best way to describe this property and our stay. The room was reasonably clean and satisfactory other than the toilet paper which is given in a dispenser one square at a time. The breakfast buffet was limited and probably not worth the €19 per adult but was convenient if you have kids. The bar prices were unreasonably high (€6 for a can of Coke and €7 for water). The tram was not working and so the location, which isn’t the nicest part of town, turned out to be an inconvenient walk to the main areas where activity is present. But again, relatively cheap price overall for a somewhat mediocre property.

10

Carsten

3 Aug 2022

·

Stayed 2 nights

Wir waren auf der Durchreise zum Strandurlaub am Artlantik und wollten uns 2 Tage lang Bordeaux anschauen. Dafür war das Hotel ideal: Man hat direkt vor der Tür eine S-Bahn-Haltestelle, so dass man in 5 Minuten in der Altstadt ist. Unser voll bepacktes Auto konnten wir kühl und sicher in der (zugegeben etwas gammeligen) Tiefgarage parken. Die Leute an der Rezeption waren sehr bemüht und hilfsbereit. Frühstück war sehr lecker.

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10

Dominic

13 Aug 2024

·

Stayed 1 night

One night stay on a motorcycling trip. Convenient, safe parking, air conditioned. Tram outside to take you into the centre of town.

8

Frédéric

27 Jun 2024

·

Stayed 2 nights

Pros: parking available, not far from the center (3 tram stops). Cons: limited dining options (on reservation during the week, none on weekend, not room service), the staff at the reception (a trainee) was also in charge of the bar, and was overwhelmed.

6

Philippe

19 Nov 2024

·

Stayed 1 night

Pas de serviettes a mon arrivee . Encadrement du lit poussiéreux. Petit dejeuner tres moyen . Mauvaise organisation, jus d'orange vide , cafe infect . Les portes d'acces au garage ́ne sont pas verrouilee . Etablissement tres moyen.

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Cleanliness

Many guests find the hotel and rooms clean, but there are repeated reports of lapses such as dusty bed frames, missing towels, dirty bins, or stale odors.

Related guest reviews

8

Valerie

31 Jul 2024

·

Stayed 2 nights

A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.

10

Fanny

26 Oct 2024

·

Stayed 3 nights

Excellent séjour, propreté et accueil parfait

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6

Jeffrey

4 Sept 2025

·

Stayed 2 nights

A budget type stay in a budget hotel. That’s the best way to describe this property and our stay. The room was reasonably clean and satisfactory other than the toilet paper which is given in a dispenser one square at a time. The breakfast buffet was limited and probably not worth the €19 per adult but was convenient if you have kids. The bar prices were unreasonably high (€6 for a can of Coke and €7 for water). The tram was not working and so the location, which isn’t the nicest part of town, turned out to be an inconvenient walk to the main areas where activity is present. But again, relatively cheap price overall for a somewhat mediocre property.

10

alicia

23 Feb 2026

·

Stayed 2 nights

La cabre était spacieuse, propre ,avec de bons équipements

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8

Katja

9 Aug 2024

·

Stayed 2 nights

Das Personal war super freundlich und hilfsbereit. Die Ausstattung war gut. Allerdings keine Lüftung im Bad. Alles sehr sauber. Das Schlafsofa quietschte leider. Die Gegend zwischen dem Hotel und dem Stadtzentrum war leider nicht die beste. Man fährt besser ein paar Stationen mit der Tram, die fast direkt vorm Hotel fährt.

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10

Amanda

1 Aug 2024

·

Stayed 1 night

Clean and comfortable room with staff very accommodating.

2

Lindel

13 Nov 2022

·

Stayed 2 nights

Séjour horrible au début de notre séjour on nous a déloger de chambre car le lit d'appoint n'était pas fait alors que nous étions 3 personnes. La deuxième chambre un WC qui ne fonctionne pas du début jusqu'à la fin. Ainsi des draps remplit de poussières d'où j'ai fait une crise urticaire à 3h du matin étant une allergique sévère. Etant une professionnelle dans l'hôtellerie je trouve cela inadmissible que le personnel ne soit pas au courant de problème lié au séjour d'un client. La meilleure réponse à la fin c'est d'offrir un petit-déjeuner comme ci cela remboursera le séjour payer. En plus aucune réponse de la Direction pour des excuses ou autres. Vraiment honteux cet établissement.

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6

ELISE LETELLIER

26 Feb 2024

·

Stayed 1 night

Hôtel propre, convenable et bien situé, produits dans la sdb rituals de mauvaise qualité, c'est dommage. Pas d'eau dans la chambre, peut-être pour l'écologie ? Pour un court séjour, je recommande.

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4

Madeleine

2 Jul 2024

·

Stayed 3 nights

Upon seeing the room I was very surprised that this was a 4* hotel. We had booked a room with a king size bed and a sofa bed. Despite confirming that the sofa bed had been made up with clean linen when we checked in, it had not - instead it smelt unaired and obviously slept in. Additionally the waste bin in the room was so dirty they had to take it away when we showed it to staff (but they did not provide a replacement). The kindest way to describe the decor/fixings is ‘tired’, the room also smelt damp and of stale cigarettes - as did any clothes left in the wardrobe. We also had to get the key card recoded several times as we would return to the room to find it didn’t work. We went out for dinner one evening and returned about 11.45pm to find the hotel closed and locked. Then spent 10 minutes ringing the buzzer, before having to phone them to request they let us in. However, I can confirm the buffet breakfast was very good.

6

Philippe

19 Nov 2024

·

Stayed 1 night

Pas de serviettes a mon arrivee . Encadrement du lit poussiéreux. Petit dejeuner tres moyen . Mauvaise organisation, jus d'orange vide , cafe infect . Les portes d'acces au garage ́ne sont pas verrouilee . Etablissement tres moyen.

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Rooms

Rooms are generally spacious and comfortable for two, with some modern features and terraces in a few cases. Multiple reviews cite climate control problems and some dated or worn elements, plus occasional issues like poor lighting, squeaky sofa beds, or key card faults.

Related guest reviews

4

Flavia

19 Apr 2022

·

Stayed 3 nights

O hotel mantinha a temperatura central no modo inverno. Os quartos ficavam muito quentes e ao reclamarmos se disseram impossibilitados de nos ajudar. Forneceram um ventilador. Foram 3 noites mal dormidas. Para compensar não cobraram o café da manhã, que por sinal é excelente.

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10

Terri

24 May 2023

·

Stayed 3 nights

We enjoyed having our own terrace. The room was spacious and we enjoyed the in room refrigerator and coffee. We did not eat at the restaurant on-site. The staff was friendly and helpful. They arranged for a taxi to the airport for an early flight ($70 taxi fare). There is a supermarket around the corner for snacks, wine, etc to enjoy on your terrace. The train station is an easy 6 minute walk. There is a tram that stops in front of the hotel. We bought a 24 hour pass for $5 each. The shopping area is fun here. We did our own day trip to St Emillion which was fun. We would recommend this hotel.

8

Valerie

31 Jul 2024

·

Stayed 2 nights

A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.

10

alicia

23 Feb 2026

·

Stayed 2 nights

La cabre était spacieuse, propre ,avec de bons équipements

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6

Sofia

26 Oct 2024

·

Stayed 4 nights

O hotel é antigo, falta alguns reparos. Achei o quarto pequeno para três pessoas, tamanho ideal para apenas duas pessoas. O pessoal que trabalha no hotel é atencioso e educado. A região não é muito boa, o único ponto super positivo é que fica do lado de uma estação de bonde elétrico. O café da manhã é bom, com bastante opções. No geral, um hotel nota 7 pra mim.

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8

Katja

9 Aug 2024

·

Stayed 2 nights

Das Personal war super freundlich und hilfsbereit. Die Ausstattung war gut. Allerdings keine Lüftung im Bad. Alles sehr sauber. Das Schlafsofa quietschte leider. Die Gegend zwischen dem Hotel und dem Stadtzentrum war leider nicht die beste. Man fährt besser ein paar Stationen mit der Tram, die fast direkt vorm Hotel fährt.

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10

Henricus

25 Sept 2024

·

Stayed 1 night

The room is spacious, complete amenities and modern

6

Frank

2 Jul 2025

·

Stayed 1 night

Airco werkte niet. Ontvangst zeer vriendelijk.

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4

moschetti

13 May 2024

·

Stayed 1 night

Pas de climatisation alors qu’il a fait 30 degrés. Avec un enfant de 2ans et un autre de 6ans, nous n’avons pas dormi de la nuit… Pourtant, la climatisation était noté dans la réservation. Aucune information, nous a été communiqué avant notre arrivée concernant ce problème

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4

Madeleine

2 Jul 2024

·

Stayed 3 nights

Upon seeing the room I was very surprised that this was a 4* hotel. We had booked a room with a king size bed and a sofa bed. Despite confirming that the sofa bed had been made up with clean linen when we checked in, it had not - instead it smelt unaired and obviously slept in. Additionally the waste bin in the room was so dirty they had to take it away when we showed it to staff (but they did not provide a replacement). The kindest way to describe the decor/fixings is ‘tired’, the room also smelt damp and of stale cigarettes - as did any clothes left in the wardrobe. We also had to get the key card recoded several times as we would return to the room to find it didn’t work. We went out for dinner one evening and returned about 11.45pm to find the hotel closed and locked. Then spent 10 minutes ringing the buzzer, before having to phone them to request they let us in. However, I can confirm the buffet breakfast was very good.

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Service

Staff are often friendly, attentive, and accommodating, including helpful early check ins and assistance. However, reports mention billing errors, a cold welcome or limited presence, an overwhelmed reception or bar, and occasional late night access difficulties.

Related guest reviews

6

Innes

27 Jun 2025

·

Stayed 4 nights

I booked this thinking it was a better option than the Radisson in Bordeaux. I regret not choosing the other hotel. The room was fine, the staff were fine but the overall experience was less than fine. Issues with the room, issues with being charged for drinks that weren’t mine, no ability to buy water (bar closed and no free bottle left in my room on any of the days). I booked this with a discount code but it was still overly expensive for the experience. Better value hotels out there I think. I had fond memories of Novotel travelling to France with my family in the early 90’s. - I probably wouldn’t book again with this chain.

4

patrice

28 Jun 2024

·

Stayed 2 nights

Déçu par la froideur de l'accueil

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10

Fanny

26 Oct 2024

·

Stayed 3 nights

Excellent séjour, propreté et accueil parfait

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10

Ninette

3 Aug 2025

·

Stayed 1 night

Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station

10

Anna

27 Apr 2024

·

Stayed 1 night

The lady with brown hair and lovely oriental accent at the reception desk made our stay very comfortable. We loved her friendly attitude and readiness to help any time. We also appreciated that our room was ready upon arrival in earlier hours.

10

Amanda

1 Aug 2024

·

Stayed 1 night

Clean and comfortable room with staff very accommodating.

10

James

1 May 2025

·

Stayed 1 night

The staff at the reception and in the restaurant are excellent - very kind, helpful and attentive.

2

Mona

19 Sept 2025

·

Stayed 3 nights

We did not arrive on the 14th so they cancelled our reservation and charged us two rooms, one night! Even though they had my phone #, no one reached out to us to ask why we hadn’t shown up. We had to make other arrangements.

8

Frédéric

27 Jun 2024

·

Stayed 2 nights

Pros: parking available, not far from the center (3 tram stops). Cons: limited dining options (on reservation during the week, none on weekend, not room service), the staff at the reception (a trainee) was also in charge of the bar, and was overwhelmed.

10

John

1 Nov 2023

·

Stayed 2 nights

Good spot close to transport and the city centre as well as the train station. Helpful reception staff who were able to help me with questions or concerns meant it was an enjoyable experience to stay. Both comfortable and relaxing.

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Location

Very close to Gare Saint Jean and right by tram stops for easy access to central Bordeaux. The surrounding area divides opinion and can feel less appealing, and it is a longer walk to main attractions.

Related guest reviews

8

fabio

13 Nov 2024

·

Stayed 4 nights

Camera grande, comoda e confortevole, non abbiamo usufruito della colazione. Personale gentile. Albergo situato nei pressi della stazione, posizione comoda per chi deve utilizzare la stazione, gli autobus, o il noleggio auto, la zona però lasciava un po' a desiderare

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6

Marcelo

9 Jun 2025

·

Stayed 1 night

The plus is to be close to the train station and an overground light train station that connects to an all main areas of Bordeaux.

8

Geoffrey

13 Aug 2024

·

Stayed 3 nights

A decent budget hotel which suited us as close to the station. 30 minute walk to get to the central area but not a problem if reasonably fit. Quiet and safe location with no traffic noise of any consequence.

10

Ninette

3 Aug 2025

·

Stayed 1 night

Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station

10

Craig

16 Jun 2023

·

Stayed 4 nights

We loved this hotel. Great proximity to train station and also walkable to old town. We had amazing patio and breakfast was perfect each morning.

6

Sofia

26 Oct 2024

·

Stayed 4 nights

O hotel é antigo, falta alguns reparos. Achei o quarto pequeno para três pessoas, tamanho ideal para apenas duas pessoas. O pessoal que trabalha no hotel é atencioso e educado. A região não é muito boa, o único ponto super positivo é que fica do lado de uma estação de bonde elétrico. O café da manhã é bom, com bastante opções. No geral, um hotel nota 7 pra mim.

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8

Katja

9 Aug 2024

·

Stayed 2 nights

Das Personal war super freundlich und hilfsbereit. Die Ausstattung war gut. Allerdings keine Lüftung im Bad. Alles sehr sauber. Das Schlafsofa quietschte leider. Die Gegend zwischen dem Hotel und dem Stadtzentrum war leider nicht die beste. Man fährt besser ein paar Stationen mit der Tram, die fast direkt vorm Hotel fährt.

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10

Dominic

13 Aug 2024

·

Stayed 1 night

One night stay on a motorcycling trip. Convenient, safe parking, air conditioned. Tram outside to take you into the centre of town.

10

Yannick

17 Jan 2025

·

Stayed 4 nights

Cet ancien Mercure, est toujours bien situé pour découvrir Bordeaux. Je le conseille, le Tram Tauzia est juste devant. Le quartier est en pleine transformation (fin des travaux : 2026)

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4

Mauricio

22 Aug 2023

·

Stayed 4 nights

The area around the hotel was inconvenient to get to the downtown. The area around the train station did not feel safe to me.

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Dining

Breakfast is frequently praised, sometimes described as excellent with a good range, but others find it limited, poorly replenished, or not worth the price, with coffee quality mixed. On site dining outside breakfast appears limited in availability in some reviews.

Related guest reviews

6

Stofa

26 Jun 2022

·

Stayed 1 night

Pratique pour son emplacement , propre et équipements corrects. Une piscine serait un appréciable après une journée de ballade. Personnel professionnel et accueillant . Par contre le petit déjeuner n’est pas à la hauteur , les denrées supposées chaudes étaient froides ( œufs , pomme de terre …) et produits de moyennes qualités tel que les jus ( eau sucrée aromatisé aux produits chimiques) ou les gâteaux Il vaut mieux proposer moins mais de meilleures qualités .

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8

Valerie

31 Jul 2024

·

Stayed 2 nights

A nice standard hotel close to Bordeaux centre. Staff are v friendly and rooms clean enough. Basic amenities and clean rooms. Air conditioning didn’t work super well in our room. Breakfast was ok standard. Coffee could have been better.

10

Yoshio

29 Aug 2025

·

Stayed 1 night

夜遅くに到着するため利用しました。朝食は豊富で満足しました。これでサラダがあれば満点です。スタッフもテキパキと働いて気持ちが良いです。ホットミールが充実していて、サーモンなどの魚が食べられたのも嬉しいことです。ボルドーが発祥の地であるカヌレも入っていて良かったです。一つ不思議なのは五種類以上のパンが提供されているにも関わらず、クロワッサンが見当たらなかっとことですね。フランスに来た気持ちを持たせてくれると嬉しいです。

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10

Michael

14 Apr 2024

·

Stayed 3 nights

Very good generally. Restaurant has limited menu. Close to station. Good place via trams to explore Bordeaux. Facilities very good. Would come again.

10

Ninette

3 Aug 2025

·

Stayed 1 night

Early check in was really helpful, friendly staff and good breakfast. Ideal location for the station

6

Jeffrey

4 Sept 2025

·

Stayed 2 nights

A budget type stay in a budget hotel. That’s the best way to describe this property and our stay. The room was reasonably clean and satisfactory other than the toilet paper which is given in a dispenser one square at a time. The breakfast buffet was limited and probably not worth the €19 per adult but was convenient if you have kids. The bar prices were unreasonably high (€6 for a can of Coke and €7 for water). The tram was not working and so the location, which isn’t the nicest part of town, turned out to be an inconvenient walk to the main areas where activity is present. But again, relatively cheap price overall for a somewhat mediocre property.

4

Kress

2 Apr 2024

·

Stayed 3 nights

Dark inside and lack of lighting in the room. Breakfast is not replenished. Most food items empty. Came for breakfast at different times and same thing. Close to the train station and far from all the attractions. Not safe to walk around. .

10

Craig

16 Jun 2023

·

Stayed 4 nights

We loved this hotel. Great proximity to train station and also walkable to old town. We had amazing patio and breakfast was perfect each morning.

10

Marianelly

1 Jun 2025

·

Stayed 1 night

The breakfast was amazing

8

Frédéric

27 Jun 2024

·

Stayed 2 nights

Pros: parking available, not far from the center (3 tram stops). Cons: limited dining options (on reservation during the week, none on weekend, not room service), the staff at the reception (a trainee) was also in charge of the bar, and was overwhelmed.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $113	13 $82	14 $88
15 $80	16 $99	17 $102	18 $120	19 $113	20 $80	21 $80
22 $80	23 $102	24 $116	25 $109	26 $106	27 $76	28 $76
29 $76	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $140	2 $138	3 $89	4 $87	5 $87
6 $76	7 $94	8 $111	9	10 $94	11 $80	12 $80
13 $80	14 $90	15 $103	16 $103	17 $94	18 $76	19 $76
20 $76	21 $80	22 $80	23 $80	24 $80	25 $76	26 $76
27 $76	28 $83	29 $83	30 $83	31 $83

Novotel Bordeaux Centre Gare Saint Jean

Prices for Novotel Bordeaux Centre Gare Saint Jean

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, Terrace

Classic Room, 1 Double Bed with Sofa Bed (1 Personne)

Classic Room, 1 Double Bed

Superior Room, 1 Double Bed with Sofa Bed (2 Personnes)

Guest reviews of Novotel Bordeaux Centre Gare Saint Jean

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Bordeaux Centre Gare Saint Jean

Prices for upcoming dates