Is parking available at the property?

Yes, free self-parking is available on-site, and it is secured.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 6:00 AM to 11:59 PM, and check-out is at 10:00 AM. Late check-out is available for a fee of USD 10, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 15 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible parking, a registration desk, and an on-site restaurant. There is also a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The property is located on Syokimau Airport Road, approximately 6.8 miles (11 km) from Nairobi National Park and 10.3 miles (16.6 km) from Uhuru Park. It is also about 5.9 miles (9.5 km) from Jomo Kenyatta International Airport.

Palm Airport Suites

What guests think

At Palm Airport Suites, travelers highlight warm, above and beyond service with airport pickups, comfortable rooms, and a convenient stopover location near Jomo Kenyatta, while several note the approach road is rough and the property can be hard to find.

Rooms and bathrooms are often described as clean, with hot showers, though a few reviews mention mosquitoes, dirty bathrooms, or occasional water problems. Homemade breakfasts and simple meals receive frequent praise, but there are occasional complaints about limited options or availability. Some guests report barking dogs at night and limited lighting in certain rooms. Overall, expect a friendly, simple guesthouse suited to airport transits, with trade-offs in access and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

4

Rebecca

Aug 3, 2024

·

Stayed 1 night

L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.

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8

Richard

Nov 1, 2022

·

Stayed 1 night

The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily

10

maureen

Dec 11, 2025

·

Stayed 4 nights

Spotless Hot shower Comfortable bed Free water to drink Exceptional staff Very helpful

10

Helene

Aug 5, 2024

·

Stayed 1 night

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.

4

JONATHAN

May 28, 2025

·

Stayed 1 night

The host was very friendly but the facilities were incredibly basic and without even the most fundamental amenities. No breakfast available.

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Cleanliness

Many guests describe rooms and bathrooms as clean or spotless. A few report issues such as dirty bathrooms, mosquitoes, or occasional water problems.

Related guest reviews

8

Eddie

Apr 2, 2025

·

Stayed 1 night

The property is very neat, clean and very quiet. The staff was super friendly. Wi-Fi worked excellently. The property is isolated and the road is bumpy getting too it. Breakfast was excellent. Freshly cooked served.

4

Rebecca

Aug 3, 2024

·

Stayed 1 night

L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.

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2

Nokuthula

Feb 24, 2024

·

Stayed 1 night

The place was not what it showed online. bathroom dirty. I could not even take a bath in there. Put the right pictures and be truthfull about the place please. This should be a $10/night and not $51. It was a horrible one night. I will not recommend it to anyone.

8

Richard

Nov 1, 2022

·

Stayed 1 night

The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily

10

maureen

Dec 11, 2025

·

Stayed 4 nights

Spotless Hot shower Comfortable bed Free water to drink Exceptional staff Very helpful

10

Helene

Aug 5, 2024

·

Stayed 1 night

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.

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Rooms

Guests often find the beds comfortable and rooms spacious enough, with hot showers. Some note limited bedside lighting and occasional noise from nearby dogs at night.

Related guest reviews

10

Nittaya

Nov 17, 2024

·

Stayed 1 night

Everyone was so friendly and made me feel like home. They also have in-house taxi service. It truly feels like staying with a host family with plenty of space in the room and at the reception. Nice warm shower after a long journey.

10

wesley

Jan 10, 2025

·

Stayed 7 nights

Very comfy and welcoming hosts.

4

Rebecca

Aug 3, 2024

·

Stayed 1 night

L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.

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8

Karen

Jun 28, 2025

·

Stayed 1 night

The girls cooked for me and itwas delicious. The staff was accommodating. We had a bit of difficulty finding our driver at the airport. Bed and pollow was comfortable.

8

Stephanie

Feb 11, 2026

·

Stayed 3 nights

We loved our stay: great staff, comfortable room, close to the airport.

10

maureen

Dec 11, 2025

·

Stayed 4 nights

Spotless Hot shower Comfortable bed Free water to drink Exceptional staff Very helpful

8

Vance

Jan 22, 2025

·

Stayed 2 nights

The staff was very helpful and pleasant. The neighbour's dogs woke me up a few times both nights.

10

Helene

Aug 5, 2024

·

Stayed 1 night

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and highly accommodating, with airport pickups and drop offs available. A few guests mention hiccups with finding drivers, payment recognition, or room assignment.

Related guest reviews

10

Alexsandr

Nov 24, 2023

·

Stayed 1 night

Owner was very accommodating. Friendly staff and good service. Would stay here again.

10

Samier

May 12, 2025

·

Stayed 1 night

Good airport pick up

10

Michelle

Aug 4, 2025

·

Stayed 1 night

My favorite place to stay in Nairobi! Customer service is phenomenal! Breakfast too!

6

Roland

Jul 2, 2022

·

Stayed 1 night

TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.

10

Michelle

Nov 24, 2022

·

Stayed 1 night

Staff went above and beyond to accommodate me and my out of the ordinary arrival and departure times! Thank you!!

8

Karen

Jun 28, 2025

·

Stayed 1 night

The girls cooked for me and itwas delicious. The staff was accommodating. We had a bit of difficulty finding our driver at the airport. Bed and pollow was comfortable.

10

Scott

Feb 19, 2026

·

Stayed 1 night

What an amazing experience. After airport strike. This place was heaven sent. Christina was AMAZING. pick up and drop off at airport and the food was absolutely amazing (made fresh and prepared on request.

10

Martin

Feb 9, 2025

·

Stayed 1 night

Great place to Stay. Cynthia and Florence were super nice and accommodating.

10

Michelle

Sep 19, 2024

·

Stayed 1 night

Convenient, and staff go above and beyond to please!

10

Helene

Aug 5, 2024

·

Stayed 1 night

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.

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AI-generated summary based on recent guest reviews

Location

Close to Jomo Kenyatta International Airport and convenient for short stopovers or transit, with some guests noting a safe gated setting. Several reviews warn the property is isolated, hard to find, and reached via a rough unpaved road with limited walking options.

Related guest reviews

2

olavi

Sep 29, 2024

·

Stayed 1 night

omöijligt att hitta till hotell taxi körde runt 1 timme personar mycket trevligt

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10

Michael

Nov 21, 2025

·

Stayed 1 night

I enjoyed my stay at the property. The staff were very friendly and professional. Very convenient to airport for the late flight. I would recommend to everyone. Thanks staff for a delicious breakfast.

8

Abdirahman F

Jul 14, 2022

·

Stayed 1 night

It’s close to the airport : it’s safe given that it’s located within a gated community

8

Eddie

Apr 2, 2025

·

Stayed 1 night

The property is very neat, clean and very quiet. The staff was super friendly. Wi-Fi worked excellently. The property is isolated and the road is bumpy getting too it. Breakfast was excellent. Freshly cooked served.

10

Naveen

Aug 10, 2024

·

Stayed 1 night

Due to heavy rains road are not good when you get off the free way.

8

Stephanie

Feb 11, 2026

·

Stayed 3 nights

We loved our stay: great staff, comfortable room, close to the airport.

8

Richard

Nov 1, 2022

·

Stayed 1 night

The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily

10

DOMINIC

Feb 21, 2024

·

Stayed 1 night

Unique location and available transportation to airport

8

SOPHIE

Mar 9, 2022

·

Stayed 1 night

Excellent accueil de la part de Christine qui se propose toujours de vous venir en aide. Repas simple mais bon . Je recommande pour un transit par Nairobi. Proche de l’aéroport et de la gare Terminus. Très bon deal qualité/prix.

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10

Joshua

Jan 28, 2025

·

Stayed 1 night

Great value guest house close to Jomo airport!

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Dining

Homemade meals and breakfasts are often described as delicious and freshly prepared. A few guests mention limited options, extra charges, or occasional unavailability.

Related guest reviews

10

Michelle

Aug 4, 2025

·

Stayed 1 night

My favorite place to stay in Nairobi! Customer service is phenomenal! Breakfast too!

10

Michael

Nov 21, 2025

·

Stayed 1 night

I enjoyed my stay at the property. The staff were very friendly and professional. Very convenient to airport for the late flight. I would recommend to everyone. Thanks staff for a delicious breakfast.

8

Eddie

Apr 2, 2025

·

Stayed 1 night

The property is very neat, clean and very quiet. The staff was super friendly. Wi-Fi worked excellently. The property is isolated and the road is bumpy getting too it. Breakfast was excellent. Freshly cooked served.

4

Rebecca

Aug 3, 2024

·

Stayed 1 night

L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.

Translate

8

Karen

Jun 28, 2025

·

Stayed 1 night

The girls cooked for me and itwas delicious. The staff was accommodating. We had a bit of difficulty finding our driver at the airport. Bed and pollow was comfortable.

10

Scott

Feb 19, 2026

·

Stayed 1 night

What an amazing experience. After airport strike. This place was heaven sent. Christina was AMAZING. pick up and drop off at airport and the food was absolutely amazing (made fresh and prepared on request.

8

SOPHIE

Mar 9, 2022

·

Stayed 1 night

Excellent accueil de la part de Christine qui se propose toujours de vous venir en aide. Repas simple mais bon . Je recommande pour un transit par Nairobi. Proche de l’aéroport et de la gare Terminus. Très bon deal qualité/prix.

Translate

10

Helene

Aug 5, 2024

·

Stayed 1 night

It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.

4

JONATHAN

May 28, 2025

·

Stayed 1 night

The host was very friendly but the facilities were incredibly basic and without even the most fundamental amenities. No breakfast available.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $48	2 $49	3 $49	4 $49	5 $49	6 $49	7 $51
8 $50	9 $51	10 $51	11 $51	12 $51	13 $51	14 $51
15 $51	16 $51	17 $51	18 $51	19 $51	20 $51	21 $51
22 $46	23 $47	24	25 $46	26 $46	27 $46	28 $46
29 $46	30

Palm Airport Suites

About this property

Location

Room options

Double Standard

Double Or Twin Standard

Twin Two Queen Beds

Guest reviews of Palm Airport Suites

What guests think

Property Policies

Check-in instructions

FAQs about Palm Airport Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $51	24 $51
25 $48	26 $48	27 $48	28 $48	29 $48	30 $48	31 $48