Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

Yes, a buffet breakfast is offered at an approximate cost of USD 10 for adults and children, served during designated hours.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is by 10:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available at a fee of USD 30.00 per person for a one-way trip. Guests should contact the property with arrival details to arrange the transfer.

What accessibility features does the property offer?

The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas, rooms, and bathrooms.

Where is the hotel located in relation to key landmarks?

The hotel is located on Shanzu Beach, approximately 12 miles (19 kilometers) from Moi International Airport and close to attractions such as Fort Jesus (8.7 miles) and Haller Park (4.3 miles).

Does the hotel have a swimming pool?

Yes, the hotel features a large outdoor pool with waterslides, operational during designated hours.

PrideInn Paradise Beach Resort & Spa Mombasa

Average nightly price at PrideInn Paradise Beach Resort & Spa Mombasa by month, last 12 months (USD)
Month	Average price
January	$157
February	$170
March	$155
April	$184
May	$143
June	$197
July	$172
August	$171
September	$174
October	$184
November	$177
December	$240

What guests think

At PrideInn Paradise Beach Resort & Spa Mombasa, guests often highlight a family-friendly setup with a popular water park and kids club, warm and attentive staff, and plentiful buffet choices, alongside generally clean, well-maintained grounds and pools.

Some also praise the scenic setting and ocean views. Drawbacks include occasional service lapses such as slow or delayed check-in, isolated billing issues, and inconsistent dining, plus some rooms reported as small, noisy near the pools, or a bit dated, and a beach not ideal for swimming. Expect a lively, kid-centric resort with abundant activities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequently praised family facilities include a popular water park, kids club, multiple pools (including adults-only areas), lively entertainment, and spacious grounds. Some note layout inconveniences and that beach swimming can be limited.

Related guest reviews

10

sam

Jan 16, 2025

·

Stayed 5 nights

Staffed pools and loads of activities for kids.

8

Allan

Feb 26, 2024

·

Stayed 3 nights

Nice hotel but located far from airport and roads was terrible so long transport time. Hotel itself was nice and well maintained with adult pool and kids pool separated. Food was alright but nothing special - but normal when it is buffet. Check in took to long time but check out was swift and efficient.

10

Claudio

Feb 8, 2024

·

Stayed 6 nights

Abbiamo fatto 6 notti in questo stupendo hotel, tutto ben organizzato, si mangia molto bene e l'idea di una piscina per soli adulti molto tranquilla è stupenda, la sola cosa da migliorare la SPA

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10

Jadeline

Jul 21, 2024

·

Stayed 2 nights

Very courteous and welcoming staff. Great amenities! We loved the water park. Wonderful place for family

10

Sharda

Jul 22, 2025

·

Stayed 7 nights

The children’s pool and club was excellent. The food was amazing and fresh with lots of selections.

10

Miguel

Apr 16, 2025

·

Stayed 10 nights

Excellent family friendly resort. Great food options and kids loved the pool and water park, as well as the Kids Club, with excellent kids entertainers. Thank you Esther and Happy!

10

Markus

Apr 19, 2025

·

Stayed 5 nights

Underbart hotell med bra mat, även om den inte var så varierande, fina rum och ett väldigt bra vattenland för barnen! Stranden är inte stor och när vi var där var det mycket sjögräs i vattnet. Kostar en del, men kan varmt rekommendera hotellet!

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10

Greg

Apr 6, 2025

·

Stayed 2 nights

The property was warm and friendly only drawbacks there where no beach area for swimming

10

Judith

Jan 13, 2025

·

Stayed 3 nights

The property is set in a big land meaning theres plenty spaces to sit, walk, swe

10

Annejocelyn

Jan 3, 2025

·

Stayed 4 nights

Customer service was great, the kids loved and having in mind ir is not tjwir first time in the hotel. The water park is amazing, the variety of food and the entertainment in the evening is just what onw would need when on vacation.

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Cleanliness

Reviews commonly describe clean, well-maintained rooms and grounds. A few report musty air-conditioning, occasional odors, or missed items like bath mats.

Related guest reviews

10

Thomas

Nov 30, 2025

·

Stayed 2 nights

Great service, the place really pays attention to the finer details. Prideinn Paradise is very well maintained and helpfull staff everywhere ready to help you :-)

10

Hikma

May 26, 2023

·

Stayed 13 nights

From the day I arrived they were very friendly. All the STAFF’s were amazing (I can’t even mention one person)☺️. The place was clean. They gave my son, the best birthday surprise by singing to him and bringing him a cake. It was beautiful and so much more and I would definitely recommend anyone that wants to stay in Mombasa to stay at prideInn paradise. Thank you so much once again.

10

Diana

Nov 26, 2025

·

Stayed 2 nights

This resort was one of the best resorts I’ve been. It was clean and the staff is so nice. The buffet meals had a wide variety of food. I would recommend this resort to anyone traveling to Mombasa!

8

Thomas

Sep 7, 2024

·

Stayed 3 nights

Klimaanlagen in beiden Räumen rochen schimmlig, wir musste. Sie aus lassen. Wäre gut wenn es noch eine Rutsche für Teens und Erwachsene gäben würde.

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10

JADELINE

Jul 18, 2025

·

Stayed 4 nights

Rooms are clean , food is great, staff are helpful, accommodating and inviting. My daughter’s birthday was celebrated well with staff singing for her! We are grateful! Overall a great experience

6

Rose Njeri

Jan 14, 2024

·

Stayed 1 night

Our stay was ok, but with some shortfalls in the service. Our room was not ready despite arriving 3 hours after check in time, waited for an hour. No bathroom mats & our child fell. Less water bottles provided. Worst bit the mattress smelt of urine & when we told them they didn’t change it & only flipped it. Waiters at the restaurant were not friendly & appeared overworked. Overall for the amount charged, it’s not value for money. They can do much better.

8

abdul

May 25, 2022

·

Stayed 1 night

Excellent staff Pool brilliant Food good Rooms abit tired Location good

10

Catherine

Apr 22, 2023

·

Stayed 3 nights

Property is well maintained Cleaning is done well Staff are friendly Entertainment industry is good Denno is the best aerobic instructor Good job

10

Rafael

Mar 29, 2025

·

Stayed 4 nights

The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices.

10

Patricia

Jul 19, 2024

·

Stayed 4 nights

Friendly staff. Fun activities for kids and adults. Water slide for kids , adult and kids swimming pool. Private beach. Night entertainment from dancers to acrobats. Buffet was superb. Varieties of food choices. They are painting the outside of the house which is nice. They need to update their bedcovers and couches. We enjoyed our stay and it was money well spent. I would definitely recommend this resort.

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Rooms

Rooms range from spacious with ocean views to smaller or a bit dated, and some reported noise in units near the pools and water park.

Related guest reviews

10

Saadia

Mar 2, 2024

·

Stayed 2 nights

We absolutely loved this hotel. We stayed for 2 night but wish we had stayed longer. Everything was exceptional- from the welcome drinks on arrival, to the spa services, the vast options for breakfast and dinner buffet, the afternoon tea included as part of the half board option, the amazing song and dance we received at dinner for our honeymoon, the great views and the spacious rooms. They even decorated our room as they knew this was part of our honeymoon trip. Honestly, this looked and felt like a 5 star resort.

10

Innocent

Aug 20, 2022

·

Stayed 7 nights

We had an amazing time. Food was great , staff very hospitable and the room was lovely with the ocean view . It’s a great family holiday resort.

6

Sundeep Singh

Dec 1, 2025

·

Stayed 2 nights

Ok but room size are very small for the price paid and expected

10

Alida

Jul 19, 2024

·

Stayed 3 nights

Staff were all amazing. Incredible view from an ocean view room. Would definitely recommend

8

Margaret

Aug 19, 2025

·

Stayed 4 nights

Our room was very loud. It was close to the pool and the small waterpark they have. The music was loud, the children were allowed. I think there are other rooms that would've been very nice, but our room was not.

10

Diana

Nov 26, 2025

·

Stayed 2 nights

This resort was one of the best resorts I’ve been. It was clean and the staff is so nice. The buffet meals had a wide variety of food. I would recommend this resort to anyone traveling to Mombasa!

8

abdul

May 25, 2022

·

Stayed 1 night

Excellent staff Pool brilliant Food good Rooms abit tired Location good

10

Markus

Apr 19, 2025

·

Stayed 5 nights

Underbart hotell med bra mat, även om den inte var så varierande, fina rum och ett väldigt bra vattenland för barnen! Stranden är inte stor och när vi var där var det mycket sjögräs i vattnet. Kostar en del, men kan varmt rekommendera hotellet!

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6

Prince

Jul 22, 2024

·

Stayed 2 nights

Friendly staff, okay breakfast spread. No smart tv as listed

10

Rafael

Mar 29, 2025

·

Stayed 4 nights

The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and professional, with thoughtful celebration touches. Occasional issues include slow or delayed check-in, uneven restaurant service, and an isolated billing/refund problem.

Related guest reviews

10

Thomas

Nov 30, 2025

·

Stayed 2 nights

Great service, the place really pays attention to the finer details. Prideinn Paradise is very well maintained and helpfull staff everywhere ready to help you :-)

10

Hikma

May 26, 2023

·

Stayed 13 nights

From the day I arrived they were very friendly. All the STAFF’s were amazing (I can’t even mention one person)☺️. The place was clean. They gave my son, the best birthday surprise by singing to him and bringing him a cake. It was beautiful and so much more and I would definitely recommend anyone that wants to stay in Mombasa to stay at prideInn paradise. Thank you so much once again.

10

Samuel

Mar 15, 2023

·

Stayed 2 nights

I would definitely visit again. The atmosphere and ambiance is amazing. The staff are very friendly and welcoming. Variety of dishes from fresh and tasty. Breakfast was the best.

8

Allan

Feb 26, 2024

·

Stayed 3 nights

Nice hotel but located far from airport and roads was terrible so long transport time. Hotel itself was nice and well maintained with adult pool and kids pool separated. Food was alright but nothing special - but normal when it is buffet. Check in took to long time but check out was swift and efficient.

10

Diana

Nov 26, 2025

·

Stayed 2 nights

This resort was one of the best resorts I’ve been. It was clean and the staff is so nice. The buffet meals had a wide variety of food. I would recommend this resort to anyone traveling to Mombasa!

10

Annah

Jun 28, 2023

·

Stayed 4 nights

The staff were extremely attentive and courteous . I felt pampered my entire stay.

6

Rose Njeri

Jan 14, 2024

·

Stayed 1 night

Our stay was ok, but with some shortfalls in the service. Our room was not ready despite arriving 3 hours after check in time, waited for an hour. No bathroom mats & our child fell. Less water bottles provided. Worst bit the mattress smelt of urine & when we told them they didn’t change it & only flipped it. Waiters at the restaurant were not friendly & appeared overworked. Overall for the amount charged, it’s not value for money. They can do much better.

10

Rafael

Mar 29, 2025

·

Stayed 4 nights

The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices.

2

lilian

Sep 8, 2025

·

Stayed 4 nights

They charged me a drink worth 550 kenyan shillings 550$ and I have not received my refund they are very unprofessional!!!

10

Jean

Apr 19, 2024

·

Stayed 1 night

Overall nice but one unfriendly server in the Bistro last night and it was VERY slow and the chicken wings were tough

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Location

Guests mention a scenic setting and ocean views, but transfers can be long due to distance and road conditions, and the beach may be less suitable for swimming.

Related guest reviews

10

Saadia

Mar 2, 2024

·

Stayed 2 nights

We absolutely loved this hotel. We stayed for 2 night but wish we had stayed longer. Everything was exceptional- from the welcome drinks on arrival, to the spa services, the vast options for breakfast and dinner buffet, the afternoon tea included as part of the half board option, the amazing song and dance we received at dinner for our honeymoon, the great views and the spacious rooms. They even decorated our room as they knew this was part of our honeymoon trip. Honestly, this looked and felt like a 5 star resort.

10

Errol

Dec 14, 2024

·

Stayed 5 nights

Superb location, staff & facilities

10

Innocent

Aug 20, 2022

·

Stayed 7 nights

We had an amazing time. Food was great , staff very hospitable and the room was lovely with the ocean view . It’s a great family holiday resort.

8

Simiat

Feb 23, 2025

·

Stayed 2 nights

It was in a beautiful setting and the staff were nice and generally professional. My worry is that someone called me witj a 1 (USA) number, claiming to be from Expedia and asking for my credit card details. I found that truly worrisome. How did the person know I had booked? You need to look into that.

10

Alida

Jul 19, 2024

·

Stayed 3 nights

Staff were all amazing. Incredible view from an ocean view room. Would definitely recommend

8

Allan

Feb 26, 2024

·

Stayed 3 nights

Nice hotel but located far from airport and roads was terrible so long transport time. Hotel itself was nice and well maintained with adult pool and kids pool separated. Food was alright but nothing special - but normal when it is buffet. Check in took to long time but check out was swift and efficient.

8

abdul

May 25, 2022

·

Stayed 1 night

Excellent staff Pool brilliant Food good Rooms abit tired Location good

10

Markus

Apr 19, 2025

·

Stayed 5 nights

Underbart hotell med bra mat, även om den inte var så varierande, fina rum och ett väldigt bra vattenland för barnen! Stranden är inte stor och när vi var där var det mycket sjögräs i vattnet. Kostar en del, men kan varmt rekommendera hotellet!

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10

Greg

Apr 6, 2025

·

Stayed 2 nights

The property was warm and friendly only drawbacks there where no beach area for swimming

10

Patricia

Jul 19, 2024

·

Stayed 4 nights

Friendly staff. Fun activities for kids and adults. Water slide for kids , adult and kids swimming pool. Private beach. Night entertainment from dancers to acrobats. Buffet was superb. Varieties of food choices. They are painting the outside of the house which is nice. They need to update their bedcovers and couches. We enjoyed our stay and it was money well spent. I would definitely recommend this resort.

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AI-generated summary based on recent guest reviews

Dining

Buffets and meals are often praised for quality and variety, with standout breakfasts. Some guests found options average or limited and restaurant service slow at times.

Related guest reviews

10

Saadia

Mar 2, 2024

·

Stayed 2 nights

We absolutely loved this hotel. We stayed for 2 night but wish we had stayed longer. Everything was exceptional- from the welcome drinks on arrival, to the spa services, the vast options for breakfast and dinner buffet, the afternoon tea included as part of the half board option, the amazing song and dance we received at dinner for our honeymoon, the great views and the spacious rooms. They even decorated our room as they knew this was part of our honeymoon trip. Honestly, this looked and felt like a 5 star resort.

8

Yonathan

Jul 21, 2024

·

Stayed 3 nights

The place is good for kids. The buffet options is very poor. I will not pay for full board at all. It’s better to use other restaurants near by that pay for a full board.

10

Samuel

Mar 15, 2023

·

Stayed 2 nights

I would definitely visit again. The atmosphere and ambiance is amazing. The staff are very friendly and welcoming. Variety of dishes from fresh and tasty. Breakfast was the best.

10

Christopher

Dec 25, 2022

·

Stayed 19,350 nights

Food was excellent. There was variety everyday. Pool was over crowded and customers booked the pool canopies for the entire day instead of using it for a few hours and letting others use it as well. A system of allowing a person use it for a max of 3 hours would avert such a situation

10

Diana

Nov 26, 2025

·

Stayed 2 nights

This resort was one of the best resorts I’ve been. It was clean and the staff is so nice. The buffet meals had a wide variety of food. I would recommend this resort to anyone traveling to Mombasa!

10

Sharda

Jul 22, 2025

·

Stayed 7 nights

The children’s pool and club was excellent. The food was amazing and fresh with lots of selections.

10

Markus

Apr 19, 2025

·

Stayed 5 nights

Underbart hotell med bra mat, även om den inte var så varierande, fina rum och ett väldigt bra vattenland för barnen! Stranden är inte stor och när vi var där var det mycket sjögräs i vattnet. Kostar en del, men kan varmt rekommendera hotellet!

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10

Rafael

Mar 29, 2025

·

Stayed 4 nights

The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices.

10

kebrom

Feb 11, 2026

·

Stayed 3 nights

The food is excellent, the staff amazing, the facility is good. Will return back with the kids!

10

Annejocelyn

Jan 3, 2025

·

Stayed 4 nights

Customer service was great, the kids loved and having in mind ir is not tjwir first time in the hotel. The water park is amazing, the variety of food and the entertainment in the evening is just what onw would need when on vacation.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $182	7 $169
8 $170	9 $289	10 $186	11 $212	12 $188	13 $286	14 $193
15 $176	16 $289	17 $184	18 $185	19 $290	20 $290	21 $221
22 $174	23 $173	24 $238	25 $177	26 $290	27 $342	28 $174
29 $171	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
		1 $290	2 $290	3 $346	4 $162	5 $171
6 $174	7 $174	8 $171	9 $170	10 $171	11 $171	12 $170
13 $173	14 $169	15 $171	16 $174	17 $174	18 $174	19 $174
20 $196	21 $193	22 $186	23 $477	24 $474	25 $516	26 $516
27 $475	28 $476	29 $497	30 $410	31 $516

PrideInn Paradise Beach Resort & Spa Mombasa

Prices for PrideInn Paradise Beach Resort & Spa Mombasa

Monthly average prices

About this property

Location

Room options

Paradise Suite

Garden View

Ocean Faring Room

Premium Room

Deluxe Family Room

Presidential Room

Family Suite

Superior Pool View

Family Room

Premium Family Room

Guest reviews of PrideInn Paradise Beach Resort & Spa Mombasa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about PrideInn Paradise Beach Resort & Spa Mombasa

Considering this hotel for your Mombasa trip?

Prices for upcoming dates

Business details