Is parking available at the property?

Yes, free valet parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is available, but specific details about the type and cost are not provided.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 14:00 to 17:30, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 40 per person (one-way) and USD 20 per child (one-way). Guests must arrange transfers by contacting the property before travel.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Thika Road Mall. It is 0.4 mi from Nairobi Gallery and 0.5 mi from City Square.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational year-round.

Are children allowed at the hotel?

Yes, children are allowed at the property. Specific policies regarding the minimum age for children to stay for free are not provided.

Does the hotel offer extra beds or cribs?

Rollaway beds are available for a fee of USD 50 per night, and advance request or confirmation is required.

Sarova Stanley Hotel, Nairobi

Average nightly price at Sarova Stanley Hotel, Nairobi by month, last 12 months (USD)
Month	Average price
January	$96
February	$105
March	$103
April	$108
May	$109
June	$141
July	$102
August	$106
September	$114
October	$623
November	$99
December	$90

What guests think

At Sarova Stanley Hotel, Nairobi, travelers highlight its historic character and central CBD setting, consistently citing exceptionally warm service and comfortable, spacious rooms, alongside notes about some dated features, occasional maintenance issues, and the bustle and noise of downtown.

Facilities frequently mentioned include a rooftop pool, gym, sauna and steam rooms, club lounge, and classic bars; a few reviews report temporary closures or areas needing upgrades. Breakfast and on‑site dining earn strong feedback for quality and variety—especially Thai Chi and the Exchange Bar—though some guests found certain dishes average or expensive. Overall, expect a classic, central base with period charm and good amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews frequently mention the rooftop heated pool, gym, sauna/steam rooms, club lounge, and classic bars/restaurants. Some note temporary closures or renovations and a few areas needing upgrades.

Related guest reviews

10

Omar

Sep 28, 2024

·

Stayed 1 night

Beautiful 5-star property with huge rooms, excellent service, and complete with outdoor pool and a big gym. Has a nice spa and outdoor restaurant as well. Unlimited water bottles is very nice. Located in downtown area. Breakfast buffet is a bit expensive but was well worth the cost as many food options are available. Staff are all extremely kind. Would definitely recommend.

10

John

Oct 6, 2024

·

Stayed 2 nights

Our family of 4 stayed for two nights in the Sarova Stanley. We found the quality of accommodations to be excellent: the staff were simply amazing - so helpful, friendly, and attentive; the rooms were comfortable and well-appointed; the on-site facilities were great (in particular we loved the heated rooftop swimming pool). Staff helped us book a shuttle for the early morning departure. We did not make use of the hotel's safari booking services or on-site restaurants as we were able to find more cost effective alternatives - budget is a concern for us (although we thought the hotel was worth the cost). Overall, we had no complaints about the Sarova Stanley, and would gladly stay there again and fuly recommend it to others.

10

Yadav

Sep 17, 2025

·

Stayed 1 night

Nice swimming pool still can be used after checked out which was really helpful to wait.

10

Keith

Mar 26, 2025

·

Stayed 2 nights

An amazing historic hotel in downtown Nairobi. You can even get a historical tour of the hotel. First class establishment and staff - all the way. They say the Thai restaurant is the best dining experience in the city - it did not disappoint. Upgrading to a room where you get access to the lounge is very worth it, in my opinion.

10

Laurie

Jan 2, 2024

·

Stayed 3 nights

Let me start off by saying... WOW. This was my first visit to Kenya, and I feel like I could not have picked a better hotel. "Property condition & facilities" only got 4 stars because they are renovating so I had to go to their sister hotel to use the pool, which also means the gym was temporarily closed. At the top of the endless list of positives: THE STAFF. I cannot say enough about the staff and how incredible every single staff member was that I encountered. I felt loved, respected, seen, cared for, and welcomed during every minute of the 4 days I was there. Eunice, Emily, Emily, Kendra, Sarah, Boneface, Beatrice, Beatrice, Samuel, Richard, Edgar... the list goes on.. and they were all SPECTACULAR! I felt like I was a part of the family. My heart was full of joy and love the entire time I was there because of the staff. The management is strong and extremely personable. The front desk staff members are dedicated, thoughtful and attentive. The concierge/porter team is friendly, quick, observant, and charming. The dining team and the kitchen team are engaging, delightful, invested and joyous. And lastly, the housekeeping team was warmhearted, hard-working and cheerful. In addition to the staff, the room I stayed in was perfect, clean and very comfortable! AND the food from the dining room not only met my expectations but exceeded them! Definitely get the breakfast option! Honestly, I cannot wait to go back. They made my trip a once-in-a-lifetime experience.

10

Kevin

Dec 2, 2025

·

Stayed 3 nights

Exchange Bar very well stocked with budget to premium offerings

10

Robert

Nov 21, 2024

·

Stayed 2 nights

The Sarova Stanley was superb. Great facilities with multiple dining options, a beautiful bar area, very good workout facilities, etc. The staff were extremely pleasant and helpful in all ways - helping with shuttle service, food, and special needs. Copntact them ahead to arrange airport pick-up! We especially enjoyed spending time chatting with Beatrice, Collins and Maxwell. HIghly recommend!

10

Alexander A.

Nov 5, 2025

·

Stayed 1 night

Very nice hotel and stuff in the Nairobi center, used valet parking, club room, exchange bar and pool, and we got room upgrade!

10

Ashwin

Apr 1, 2024

·

Stayed 3 nights

We were so impressed with our stay at the Sarova Stanley, coming into town for business. The folks at the Stanley had two wonderful restaurants, a great gym, world class sauna and steam rooms, and an incredible pool deck as well. The library/bar on the 1st floor also makes working at the Stanley seamless. Three employees in particular made sure our stay was incredible: Richard, Beatrice, and Josef. The Kenyan hospitality shined throughout our stay here and we felt lucky to have found such a gem in Nairobi. We will be back!

10

ellen

Feb 20, 2024

·

Stayed 3 nights

I thought every staff member I met was friendly and helpful; always greeting me with a smile. My room was spacious and the beds were comfortable. The bathroom needs upgrading but all amenities were provided. The pool area is lovely and inviting. The gym also needs upgrading and is a bit cramped. The building itself is charming. Hotel is located in downtown which is quite busy and noisy but not where the tourist attractions are located but Ubers are readily .

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Cleanliness

Guests commonly describe the hotel and rooms as very clean and well maintained despite the building’s age. Isolated reports cite pests or minor maintenance lapses.

Related guest reviews

10

Mawin

Sep 25, 2025

·

Stayed 9 nights

Clean room and staff

10

Judith

Aug 28, 2024

·

Stayed 2 nights

Staff provided a high level of customer service. The rooms were very clean. Loved the property

8

anthony

May 24, 2024

·

Stayed 1 night

Staff always available and smiling Property very clan despite of the age

10

Yadav

Sep 16, 2025

·

Stayed 2 nights

Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.

8

Rose

Sep 22, 2024

·

Stayed 3 nights

Property is very traditional, some would say dated. It was clean and comfortable. Bed was a little hard for my liking. Staff and service as good. Centrally located, many shops and market for souvenirs just outside. Lastly, food is pricy but good.

10

Boris

Jul 15, 2025

·

Stayed 2 nights

This is a high quality hotel. The rooms were clean and comfortable, the staff was friendly. We liked our stay.

10

Robert

Oct 10, 2024

·

Stayed 1 night

Excellent hotel. Staff is professional, helpful, efficient and friendly. Twin bed room was clean, attractive and roomy with convenient power outlets and all the amenities (except hair conditioner). Beautiful public spaces.

10

Ronny

Dec 15, 2025

·

Stayed 4 nights

Very friendly and helpful staff, room was clean and beautiful

10

Willem

Oct 24, 2025

·

Stayed 2 nights

Mooi, net en schoon hotel. Bijzonder vriendelijk en behulpzaam personeel. Uitstekend ontbijt met een zeer ruime keuze. Voor mij is dit hotel zeker een aanrader waard!

Translate

6

Bekir Omay

Aug 28, 2023

·

Stayed 3 nights

The hotel is too old and there is no fresh air. The ac didnt run well 2nd night of 3 days trip however the next day they fixed it. There was no internet during my stay.i saw a cockroach in the bath. The staff was really helpfull, the food was excellent.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with classic decor; some bathrooms feel dated, and a few guests reported weak A/C, street noise, or inconsistent room quality. Wi‑Fi reliability was occasionally an issue.

Related guest reviews

10

Omar

Sep 28, 2024

·

Stayed 1 night

Beautiful 5-star property with huge rooms, excellent service, and complete with outdoor pool and a big gym. Has a nice spa and outdoor restaurant as well. Unlimited water bottles is very nice. Located in downtown area. Breakfast buffet is a bit expensive but was well worth the cost as many food options are available. Staff are all extremely kind. Would definitely recommend.

10

Christina

Aug 13, 2025

·

Stayed 2 nights

Incredible service! The front desk staff, concierge, and porters were extremely helpful for the duration of our trip. Be sure to ask for a tour of this historic hotel! The rooms were clean and comfortable, perhaps a bit outdated.

10

Chad

Mar 22, 2024

·

Stayed 1 night

The staff was great, the fgirst room we stayed in was average at best. The second room was much nicer. (Ask for room 310)

8

Ulrich Franz

Oct 3, 2023

·

Stayed 3 nights

Die Unterkunft ist grundsätzlich zu empfehlen. Leider hat an allen drei Tagen meines Aufenthaltes die Internetverbindung nicht wirklich funktioniert.

Translate

10

Chad

Mar 26, 2024

·

Stayed 2 nights

The first room 310 was small and the outlets didn't work. The second room 329 was nice and i would use this hotel again as long as I was booked into the nicer room.

10

Donald

Apr 4, 2025

·

Stayed 1 night

Charming hotel with many period features (30's, 50's). Generous rooms Always impeccable service

10

Yadav

Sep 16, 2025

·

Stayed 2 nights

Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.

10

Vivian

Feb 4, 2026

·

Stayed 3 nights

Room was spacious and very comfortable. Staff is amazing! Everyone is so hospitable and from Patricia who waited nearly two hours to collect us from the airport after very long queues at immigration and customs to the concierge Joseph helped us organize an excellent driver and happily answered our many questions. They and all the other staff made our stay outstanding. Already looking forward to booking again.

10

ellen

Feb 20, 2024

·

Stayed 3 nights

I thought every staff member I met was friendly and helpful; always greeting me with a smile. My room was spacious and the beds were comfortable. The bathroom needs upgrading but all amenities were provided. The pool area is lovely and inviting. The gym also needs upgrading and is a bit cramped. The building itself is charming. Hotel is located in downtown which is quite busy and noisy but not where the tourist attractions are located but Ubers are readily .

10

Donald

Mar 3, 2025

·

Stayed 6 nights

Charming hotel that retains its 1930's ambiance. Rooms are generously sized with all amenities. The bathrooms are a bit antiquated (and small) but this is maybe in keeping with the overall style. A great place to stay in Nairobi, at prices equal to, or more reasonable, than many 5* competitors

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Service

Service is widely praised as exceptionally friendly, attentive, and proactive, with staff helping with transport, tours, and thoughtful touches. A few experienced lapses around late checkout, promised perks, or slow responses.

Related guest reviews

10

Denis

Sep 26, 2025

·

Stayed 1 night

The Sarova Stanley hotel was an absolute delight! We spent a night here, eagerly anticipating our morning connection via Safarilink. Our stay could have been even longer, but it was so great that we didn’t want it to end. Raechel and Paul, our friendly staff, went above and beyond to make our experience unforgettable. They helped us check in a bit past midnight, even though it was a bit late. They also created a wake-up call to ensure we had enough time to grab breakfast before our 6:45 am departure. We’ll definitely make it a point to stay here again on our next visit.

10

Kenneth

Aug 30, 2025

·

Stayed 3 nights

The level of service from everyone was incredible

10

Mohamed Ali

Feb 12, 2026

·

Stayed 8 nights

Amazing stay with the friendliest of service from all staff from check-in to check-out. Highly recommended and look forward to visiting again.

10

Yossi

Mar 1, 2026

·

Stayed 3 nights

Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!

8

David

Mar 10, 2025

·

Stayed 2 nights

Overall it was a very nice stay, excellent breakfast and very friendly staff. But three issues: 1) as per our Hotels.com booking we were to each receive one free drink per stay, but we didn’t and were never offered; 2) Amin as per Hotels.com we were to perhaps get a late checkout, but they denied our request for an extra 30 minutes; and 3) there was made available free drinking water but the bottles we basically impossible to open; I even cut my finger trying when the bottle top actually broke off (which happened two times). Then when requesting more drinking water it took ages to come.

2

ANIL

May 28, 2025

·

Stayed 5 nights

I have been staying in this Hotel since 1999. At one point of time I had given them a contract from my local company, for minimum 100 room nights in a year. This was probably in 2002-2005. Now-a-days I fly from DELHI through Air India and flight reaches there at 6:30 PM and thus I check-in at about 8:00 PM. My return flight timing is 08:00 PM from Nairobi. When I asked them for a Late check-out at 2:00 PM (instead of normal check-out time of 11:00 AM), the person at the hotel reception tells me after confirming from his seniors over the phone, it will cost me extra. If that is the behaviour of the hotel, where I have been staying since 25+ years, I would rather change the hotel. Incidentally, I was staying in a club room.

10

Ashwin

Apr 1, 2024

·

Stayed 3 nights

We were so impressed with our stay at the Sarova Stanley, coming into town for business. The folks at the Stanley had two wonderful restaurants, a great gym, world class sauna and steam rooms, and an incredible pool deck as well. The library/bar on the 1st floor also makes working at the Stanley seamless. Three employees in particular made sure our stay was incredible: Richard, Beatrice, and Josef. The Kenyan hospitality shined throughout our stay here and we felt lucky to have found such a gem in Nairobi. We will be back!

10

Kenneth

May 20, 2025

·

Stayed 4 nights

Great property right in the middle of the CBD. Hotel has a lot of history and staff is very knowledge about the property. Maxwell who was in the 1902 Club Lounge was truly amazing and made the stay very memorable. If you can spend a little extra for the Club Lounge, it is worth it.

10

Vivian

Feb 4, 2026

·

Stayed 3 nights

Room was spacious and very comfortable. Staff is amazing! Everyone is so hospitable and from Patricia who waited nearly two hours to collect us from the airport after very long queues at immigration and customs to the concierge Joseph helped us organize an excellent driver and happily answered our many questions. They and all the other staff made our stay outstanding. Already looking forward to booking again.

6

Anders

Dec 26, 2025

·

Stayed 2 nights

The airline lost my bag. The hotel told me repeatly that my bag was on its way. Lots of times I was informed it was just about to arrive. It finally arrived 45 hours after my check in. I don’t know if it was incompetence or what it was, but I’d expect a classic 5* hotel to either retreive my bag (i’d be happy even if it had cost me $300) or get someone else to get it for me. The staff in the execetive lounge was very friendly.

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Location

Central CBD location that’s walkable to places like KICC and markets, convenient for business, and easy for transport. Several note the area is busy and can be noisy, with some caution advised at night.

Related guest reviews

8

Arindam

Sep 30, 2024

·

Stayed 1 night

Great hotel in Nairobi. Much better placed for business travel than leisure.

10

Yadav

Sep 16, 2025

·

Stayed 2 nights

Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.

8

Aisha

May 4, 2025

·

Stayed 3 nights

The staff was very nice, but we were informed about walking around when its crowded or at night. The area is ehh okay, but convenient if you want to walk around.

10

Louis

Apr 15, 2023

·

Stayed 2 nights

Well situated and the staff are very considerate.

10

Prexedies

Aug 9, 2024

·

Stayed 5 nights

Very convenient location and walkable

10

Mary

Feb 25, 2024

·

Stayed 2 nights

The place to stay if you're downtown Nairobi. Very central to everything

10

stacey

May 10, 2025

·

Stayed 1 night

The iconic hotel that’s been there for well over a century is well maintained right smack in the middle of the hustle bustle of Nairobi. A safe secure place to go after the craziness of the streets.

8

Jo

Dec 19, 2025

·

Stayed 2 nights

Lovely stay - beautiful old colonial hotel. Pool snacks samosas & chicken. Very central can walk to KICC and Masai Market. Maxwell & Emily spoilt us in our club with drinks & snack. Highly recommended.

8

Rose Mwaka

Oct 11, 2025

·

Stayed 2 nights

Convenient location

10

Sujitra

Nov 14, 2023

·

Stayed 1 night

Very nice staffs , close to shops and restaurants ,easy to get transportation and feel very safe in CBD area

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong feedback for variety and quality, and on‑site venues like Thai Chi and the Exchange Bar are popular. Occasional complaints mention undercooked items, average dishes, or high prices.

Related guest reviews

10

Michael

Oct 7, 2025

·

Stayed 4 nights

Great selection of breakfast items, both traditional and local.

10

John

Mar 25, 2025

·

Stayed 1 night

History everywhere. A classic. Great breakfast and bar. Thai restaurant needs help.. average at best.

10

Keith

Mar 26, 2025

·

Stayed 2 nights

An amazing historic hotel in downtown Nairobi. You can even get a historical tour of the hotel. First class establishment and staff - all the way. They say the Thai restaurant is the best dining experience in the city - it did not disappoint. Upgrading to a room where you get access to the lounge is very worth it, in my opinion.

10

Yossi

Mar 1, 2026

·

Stayed 3 nights

Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!

8

YAMIAN

Nov 11, 2025

·

Stayed 3 nights

Food was undercooked. Casava, meat, potatoes, were all hard.

10

Natalie

Sep 23, 2025

·

Stayed 2 nights

Excellent hotel. Centrally located. Fabulous restaurants.

10

Tonya

Aug 15, 2025

·

Stayed 1 night

Such a nostalgic stay at this historic hotel. Absolutely wonderful hotel and excellent service and staff. The food is fantastic and loved the bars and multiple places to eat within the hotel.

10

Mac

Oct 31, 2024

·

Stayed 1 night

Very historic upscale establishment with top tier 24-hour restaurant and extensive breakfast buffet. Exudes old money class.

10

david andre

Nov 15, 2025

·

Stayed 6 nights

Staff was very pleasant and helpful. The restaurants were excellent.

10

Lenny

Jan 2, 2025

·

Stayed 1 night

We loved our stay at the Sarova Stanley over the holidays. We stayed there on 3 nights - one when we arrived , one when we were transitioning from the coast to the upcountry part of our trip, and one when we were leaving. Each time, we found the staff friendly, helpful, and respectful. The rooms were large and clean. The dining was excellent with a great atmosphere and even live music. And the spa was fantastic - great massages! Very highly recommended all around.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $120	7 $126
8 $125	9 $125	10 $125	11 $121	12 $125	13 $123	14 $126
15 $126	16 $126	17 $126	18 $120	19 $126	20 $123	21 $120
22 $123	23 $123	24 $123	25 $123	26 $123	27 $123	28 $123
29 $123	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
		1 $123	2 $123	3 $123	4 $123	5 $115
6 $123	7 $123	8 $123	9 $115	10 $123	11 $115	12 $115
13 $123	14 $123	15 $123	16 $115	17 $123	18 $115	19 $120
20 $123	21 $123	22 $123	23 $115	24 $123	25 $114	26 $116
27 $123	28 $123	29 $123	30 $114	31 $126

Sarova Stanley Hotel, Nairobi

Prices for Sarova Stanley Hotel, Nairobi

Monthly average prices

About this property

Location

Room options

Heritage Suite

Stanley Premium Club Room

Stanley Twin Room

Stanley Queen Room

Stanley Club Room

Stanley Club Twin Room

Guest reviews of Sarova Stanley Hotel, Nairobi

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sarova Stanley Hotel, Nairobi

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