Is parking available at the property?

Yes, free self-parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee, approximately AUD 8 to 40 for adults and AUD 8 to 15 for children.

Does the property allow pets?

No, pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, guests should contact the property for specific details.

Where is the property located in relation to key landmarks?

The Gateway Inn is located in Newcastle (Mayfield), within a 5-minute drive of Allowah Street Reserve and the University of Newcastle. It is approximately 6 miles from Newcastle Beach and 9.6 miles from Lake Macquarie.

Is there a swimming pool at the property?

No, the property does not have a swimming pool.

What are the policies for guests staying with children?

Up to 2 children aged 15 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of AUD 10 per day. Advance request is required for availability.

The Gateway Inn, Newcastle - Comfortable Stay

Average nightly price at The Gateway Inn, Newcastle by month, last 12 months (USD)
Month	Average price
January	US$133
February	US$133
March	US$138
April	US$140
May	US$143
June	US$133
July	US$140
August	US$139
September	US$143
October	US$190
November	US$144
December	US$140

What guests think

At The Gateway Inn, Newcastle, travellers often praise friendly, accommodating staff, spacious rooms, and the convenient connection to Wests Mayfield for dining and amenities, with easy access around town and generally quiet stays that feel comfortable and secure.

Many highlight large, well-appointed rooms—some with double showers or spa baths—and practical extras like parking, a guest laundry and occasional EV charging. Common downsides include recurring air conditioning problems, limited soundproofing or road noise in some rooms, and intermittent Wi-Fi or casting/TV issues; a few guests also reported cleanliness lapses or tight parking at busy times. Overall, it suits travellers seeking space and convenient access to amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct access to Wests Mayfield provides dining and gym options; parking is generally convenient with overflow available, plus a guest laundry and occasional EV charging, though parking can be tight at busy times.

Related guest reviews

10

Vince

17 Sept 2023

·

Stayed 2 nights

Not enough parking for hotel stayer’s

10

Colin

2 Apr 2025

·

Stayed 1 night

Very convenient to club and gym, good size room and very friendly and helpful staff.

8

Navinder

26 Oct 2025

·

Stayed 1 night

Electric car charger

8

Marie

28 Jul 2023

·

Stayed 1 night

Like: Big room & clean. Tesla charging! Dislike: Carpet flooring, I’m allergic to dust.

10

Rebecca

9 Apr 2025

·

Stayed 1 night

Excellent service checking in and room was clean. Only minor issues like the desk lamp having no bulb and second shower head broken but overall great room regardless. Very quiet area and plenty of off street parking with the overflow option into Wests.

10

Wade

31 Aug 2025

·

Stayed 1 night

Had my 24 hour break out of the truck. Comfortable bed, good shower, restaurant next door in club. Did my washing in the laundry for guests! Everything I need for my break, thank you!

8

John

9 Jan 2024

·

Stayed 1 night

Modern hotel with comfortable beds and nice gym. Will say the electrical outlets in the room aren't placed very well, had to borrow an extension chord from the front desk.

10

Angela

30 Oct 2023

·

Stayed 2 nights

Great location, the club next door was wonderful. Amazing food

10

Breanna

23 Jul 2023

·

Stayed 1 night

Car park isn’t big enough to accommodate enough rooms, car was to high to park over at the leagues club, struggled getting a park when we came home about 9pm. Other then that the accommodation was amazing and staff were very friendly and helpful with all our requests

10

Mark

16 Nov 2025

·

Stayed 1 night

Parking was easy and mostly undercover

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Cleanliness

Many guests found rooms clean and tidy, but several reported missed details such as stains, hair, odors, or incomplete servicing.

Related guest reviews

10

Patrick

10 Sept 2025

·

Stayed 1 night

Easy. Convenient. Clean and quiet.

6

Fang

5 Jan 2023

·

Stayed 19,362 nights

The hotel is clean, but a little bit old. On the second day I stayed, my room was not made up as I hanged the cleaning room tag on the door.

6

Nicholas

26 Dec 2024

·

Stayed 3 nights

Warm friendly staff. Aging interior but still comfortable. Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance. The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.

10

Vural

31 Dec 2022

·

Stayed 3 nights

Always another delightfull stay , staff very helpfull and full of smiles, rooms spacious and clean. Free parking with additional parking. Looking for faults cant find any !! Thank you from my family to gateway in a place where im always able to relax and unwind after a busy day of activities.

6

Kenneth

30 Nov 2024

·

Stayed 1 night

Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced

10

Jules

21 Apr 2024

·

Stayed 1 night

Staff were super, room was clean and exceeded our expectations for cost, will definitely rebook & Thankyou

8

Kath

18 Jan 2024

·

Stayed 1 night

Nice clean hotel

10

Patrick

24 Mar 2025

·

Stayed 2 nights

Comfortable clean room. Will stay again. Very friendly staff.

8

LINYAN

26 Dec 2024

·

Stayed 1 night

Our stay was great and relax. Only the room didn’t clean well after last stayed family. But the service people is really nice. Will go back there again.

4

Ben

3 Jan 2023

·

Stayed 19,360 nights

The room I had stunk of something. I can’t describe it, but it came from the bathroom. It was like cigarettes and sweat. I was so tired i just went to sleep and closed the bathroom door but even when i got up and opened the bathroom door the smell just smacks you in the face. The glasses in the room had fingerprints on them so I couldn’t have a glass of water.

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Rooms

Rooms are widely praised as spacious and comfortable—some offer double showers, spa baths or balconies—but recurring issues include weak soundproofing or road noise, inconsistent air conditioning, and occasional Wi-Fi/TV casting problems or dim lighting.

Related guest reviews

4

Herman

28 Jul 2023

·

Stayed 1 night

Very noisy major road and no other comparable room to change to. Shower had two roses, lucky because one didn't work at all just gushed as one ineffectual water blob. Blame myself for not being more careful with hotel selection. Certainly a mystery how they got 4 stars.

8

IAN

10 May 2025

·

Stayed 3 nights

Cannot open any windows

8

Robert

1 Mar 2025

·

Stayed 1 night

Liked the spa bath and the double shower. The air conditioning sucked, room was like a freezer. The tap configuration on the spa bath is wrong.

8

Wei Ming

5 Sept 2023

·

Stayed 2 nights

Second time staying here. Room was spacious, clean and comfortable. Only downside was the room’s lighting can be fairly dim but overall the stay was great.

8

Debbie

21 Aug 2023

·

Stayed 1 night

TV was not working and could not change channels.

10

Rachel

14 Feb 2026

·

Stayed 4 nights

This place is my favourite in every way I like. Great rooms, wonderful staff & a sense of privacy & peace amongst the city rattle n hum. Especially thd double head showers & big balconies & not to forget the yummy room service. 10/10 everytjme!

10

Richard

30 Nov 2025

·

Stayed 2 nights

Spacious room

8

Belinda

21 Mar 2025

·

Stayed 2 nights

Our recent stay at Gateway Inn over the weekend was a pleasant experience. The room was generously spacious, as was the bathroom. The bed was comfortable, and the atmosphere was quiet—perfect for relaxation. There was plenty of parking available, which added to the convenience. The provision of ample tea, coffee, and biscuits was a thoughtful touch, and having restaurants on-site was a big plus. Overall, it was a very good stay and exceptional value for money. While the room felt a bit outdated and the WiFi reception could use improvement, these were minor inconveniences in an otherwise satisfying experience.

8

Jason

15 Oct 2025

·

Stayed 2 nights

Nice hotel in a convenient location, staff were very nice. Our room was spacious and comfortable, but the soundproofing wasn’t very good. I could hear the lady in the next room speaking quite clearly on her phone and the TV at times. Overall a good stay and would stay again.

10

Marek

9 Apr 2023

·

Stayed 1 night

Friendly staff, clean room but sound proof between rooms is not great. Overall good stay:)

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Service

Service is frequently described as friendly and helpful, with staff accommodating requests; a few reviews noted slow check-in/out or poor handling of issues, and rare confrontational interactions.

Related guest reviews

6

Nicola

24 Aug 2023

·

Don’t think it lived up to its online profile and review in person. Very stuffy hot rooms when we arrived then aircon took ages to kick, no windows to open, weird see through wall from living to bathroom. Definitely convenient for the night but would not recommend. Slow check out process too.

4

Diane

29 Dec 2024

·

Stayed 1 night

The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.

10

Kerry

16 May 2023

·

Stayed 2 nights

The reception staff were excellent. They all knew what they were doing, extremely efficient and friendly. The bed was the most comfortable bed I have ever slept in. Location was great and the food at the club was great. Absolutely no complaints from us and will definitely stay there again.

10

Lauren

21 Feb 2026

·

Stayed 2 nights

Always top notch in every aspect. Staff are wonderful. Room Service is yummo.

8

Hui

1 Jan 2024

·

Stayed 1 night

When I arrived at the hotel I was very tired and the receptionist was chatting with a guest who was checking in. I waited almost half an hour to check in.

8

Garry

4 Apr 2024

·

Stayed 1 night

Overall we were happy with our stay. The staff and service were very good. We had booked a room with twin beds but when we arrived this was not so. Thankfully this hiccup was rectified immediately and efficiently. Room was clean and comfortable. Would stay again.

2

Promod

19 Jul 2024

·

Stayed 1 night

We were very upset with how the staff treating to gusts and at that point, I even thought for a moment to ring the police or our lawyer. Three people mentioned that each of them is the Inn manager at three different time; even difficult to make a complaint. Very very rude. The staff asked to leave us if we don’t want to stay at around 9.00pm at night. Very disappointed. It is obvious that the management is not caring/ less caring about customer service. We simply asked for the receipt for credit card payment and the staff refused and strongly verbally harassed us. He asked to read the booking confirmation and the company can not give receipts at all. That is completely illegal in Australia: I have nothing against him personally as he looks like immigrant who has no clue about what he was doing except treating: I felt like he was going to hit me any time with his body language. I am thinking to send group memo to all of our group of companies, partners, clients and members the description of what we experienced and think twice for any business/official/work stays in this place. As we don't want any Australian to face such inconveniences and bullying. However, we informed the company CEO in writing about our inconvenience and unethical customer handling. Waiting to hear This is the first time we experienced such disappointment from hotel industry: No way we recommend to anyone who anticipates peace of mind and quality service (actually, any sort of service) at all.

10

Michael

6 May 2025

·

Stayed 1 night

Friendly and helpful staff

10

Sophia

7 Jan 2024

·

Stayed 5 nights

When we got there the property had run out of the type of rooms we had booked through Expedia… the staff were excellent in the way they dealt with this situation and were great throughout our stay

10

Romeo

22 Mar 2025

·

Stayed 1 night

Frontdesk staff very nice and friendly.

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Location

Convenient for getting around Newcastle and attending events, with direct access to Wests Mayfield and nearby shops; set on a main road just outside the CBD, so having a car can be useful.

Related guest reviews

10

Warren

4 Oct 2023

·

Stayed 1 night

Ok place, you definitely need a car if you are staying here

8

Ronald

24 Sept 2023

·

Stayed 1 night

Convenient, just outside CBD area. Club attached with good facilities and dining.

10

Warren

6 Mar 2023

·

Stayed 2 nights

This is an outstanding stay in a great location in Newcastle. Clean spacious rooms highly professional staff made the stay a real pleasure. Great car park with easy access.

8

Jason

15 Oct 2025

·

Stayed 2 nights

Nice hotel in a convenient location, staff were very nice. Our room was spacious and comfortable, but the soundproofing wasn’t very good. I could hear the lady in the next room speaking quite clearly on her phone and the TV at times. Overall a good stay and would stay again.

10

Sathya Narayanan

6 Jan 2023

·

Stayed 19,363 nights

Good location and near by restaurant and club handy

10

Mark

4 Jul 2025

·

Stayed 1 night

Very comfortable and convenient for those parts of Newcastle I need to visit.

8

Nathalie

5 Jan 2023

·

Stayed 19,361 nights

Clean, good location, reasonably priced.

8

Greg

30 May 2023

·

Stayed 1 night

Clean and convenient location. Plenty of dining options within the co-located Wests Mayfield

10

Daniel

9 Oct 2023

·

Stayed 2 nights

Close to club and on a main road to everywhere.

10

Justin

9 Sept 2025

·

Stayed 1 night

Convenient location to attend the football

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Dining

Multiple dining options at the adjoining Wests Mayfield are appreciated, and room service is often praised; a few guests noted venue closures or average service/food at times.

Related guest reviews

10

Peter

21 Jan 2024

·

Stayed 1 night

Great place to stay with the convenience of easy access to a Sports Club with three restaurants. Comfortable rooms and obliging staff.

10

David

13 Aug 2025

·

Stayed 1 night

Absolutely incredible club restaurants 10/10

10

Lauren

21 Feb 2026

·

Stayed 2 nights

Always top notch in every aspect. Staff are wonderful. Room Service is yummo.

10

Rani

2 Apr 2024

·

Stayed 2 nights

This stay was extremely great. My family and I enjoyed it very much. Other than the slight issue with the TV that was immediately fixed by the kind hotel staff, there were no issues what so ever. With the convenience of West Leagues club attached to the hotel, easy access and great food.

8

Vicki

26 Apr 2023

·

Stayed 3 nights

Friendly, professional and very competent staff. Our room was very comfortable and well appointed. I would recommend staying at the Gateway, however, would not recommend eating at the Wests Mayfield Club next door - service is very poor and the food is only just average.

10

Rachel

14 Feb 2026

·

Stayed 4 nights

This place is my favourite in every way I like. Great rooms, wonderful staff & a sense of privacy & peace amongst the city rattle n hum. Especially thd double head showers & big balconies & not to forget the yummy room service. 10/10 everytjme!

8

Simon

28 Sept 2025

·

Stayed 1 night

Quick one night stay for business, clean and tidy and good options for dining next door, will stay again.

10

Angela

30 Oct 2023

·

Stayed 2 nights

Great location, the club next door was wonderful. Amazing food

8

naomi

13 Oct 2025

·

Stayed 1 night

Clean room parking only issue I had was no spa bath instructions wasn’t sure how to turn it off and the Tex bbq place wasn’t open other than that great place highly recommend

10

Warren

26 Sept 2023

·

Stayed 1 night

Always a pleasant stay when in Newcastle. Great location and car parking, comfortable rooms and room service meals are excellent!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $140	14 $171
15 $135	16 $155	17 $407	18 $174	19 $157	20 $136	21 $157
22 $133	23 $136	24 $135	25 $98	26 $136	27 $144	28 $251
29 $125	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
		1 $120	2 $143	3 $139	4 $172	5 $266
6 $128	7 $125	8 $160	9 $118	10 $118	11 $145	12 $167
13 $128	14 $118	15 $128	16 $125	17 $117	18 $136	19 $139
20 $128	21 $144	22 $133	23 $139	24 $194	25	26
27	28 $167	29 $167	30 $167	31 $178

The Gateway Inn, Newcastle

Prices for The Gateway Inn, Newcastle

Monthly average prices

About this property

Location

Room options

Superior Spa Suite

Deluxe King with Spa

Superior King

Superior King Balcony

One Bedroom Apartment

Deluxe King

Deluxe King Accessible

Two-Bedroom Apartment

Guest reviews of The Gateway Inn, Newcastle

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Gateway Inn, Newcastle

Prices for upcoming dates