Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a pet fee of CAD 25 per accommodation, per day, and a pet deposit of CAD 200 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk, public areas, and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Kanata, Ottawa, within a 5-minute drive of Canadian Tire Centre and Tanger Outlets. It is approximately 1.5 miles from Bell Sensplex and 1.8 miles from Kanata Centrum Shopping Centre.

Is there a swimming pool at the property?

Yes, there is an indoor swimming pool available, with access from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify details about extra beds or cribs. It is recommended to contact the property directly for any requests regarding additional sleeping arrangements.

Microtel Inn & Suites by Wyndham Kanata Ottawa West

Average nightly price at Microtel Inn & Suites by Wyndham Kanata Ottawa West by month, last 12 months (USD)
Month	Average price
January	$152
February	$139
March	$141
April	$142
May	$176
June	$147
July	$142
August	$151
September	$157
October	$139
November	$131
December	$141

What guests think

At Microtel Inn & Suites by Wyndham Kanata Ottawa West, guests highlight clean rooms and welcoming staff, plus a convenient location near the Canadian Tire Centre and Tanger Outlets, along with a nice pool, hot tub, and gym.

Breakfast is commonly praised, though some found the selection or seating limited during busy periods or wished hours ran later. Reviews also mention occasional noise from thin walls or HVAC and difficulty controlling room temperature. A few guests reported slow check-in, small rooms, and mixed experiences with third-party arena shuttles or the walk lacking a safe route. Overall, expect a modern, convenient stay best suited for events and shopping in Kanata.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are often praised, and the gym is decent; parking is easy. The small lounge/bar and third-party arena shuttle draw mixed feedback due to limited hours, slow service, or logistics.

Related guest reviews

8

Dean

Jun 22, 2025

·

Stayed 1 night

Hotel was nice and comfortable, restaurant and bar needs work( does not open on time and when ordering for there was no food we wanted)

10

Christine

Oct 28, 2025

·

Stayed 1 night

Very clean, quiet and affordable. The staff is very friendly and helpful. The included breakfast is amazing eggs, bacon, home fries a bit spicy, waffles, bagels, toast, yogurt, fruit,juice, coffee, tea. You couldn’t ask for more. It was very well done and well stocked. The staff were on top of it. Easy parking and there is a mall right across the street. Pool area and gym very clean. Definitely return to this one.

10

Ignazio

Aug 21, 2025

·

Stayed 1 night

Convenient and easy to park

10

Jill

Oct 19, 2025

·

Stayed 1 night

Great experience here! Clean, comfortable, excellent healthy options for breakfast. Great pool and hot tub. Highly recommend!

10

Eric

Oct 30, 2025

·

Stayed 1 night

Offered shuttle bus service to Canadian Tire Centre

10

Evan

Nov 14, 2025

·

Stayed 1 night

Great location to arena. If you use their shuttle only pay one way as you will have to wait in the cold to get a ride back vs taking a taxi. He wants you to pay round trip up front.

10

jacqueline

Sep 25, 2025

·

Stayed 4 nights

Great breakfast! And I enjoyed the pool and hot tub. Very nice hotel I surprised how great my experience was for just a simple work trip. Would recommend and would go back again.

8

Dolores

Jan 19, 2026

·

Stayed 1 night

room was clean. shuttle to and from the Tire Center was unorganized and late for pickup. Not too impressed with the vendor that provided the shuttle service

10

Dale

Aug 26, 2025

·

Stayed 1 night

Very nice gym and pool facilities

8

Barbara

Sep 5, 2025

·

Stayed 3 nights

The on-line booking was very straight forward and easy. Staff extra cordial & friendly, always willing to please. Only thing we didn’t like was the loud rapp music in the bar area. We went down for a drink but didn’t stay because of the music.

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Cleanliness

Overall cleanliness is strong across rooms and public areas. A few guests reported housekeeping misses or odors (e.g., leftover food, damp shower curtain, or hair).

Related guest reviews

10

Constance

Dec 2, 2025

·

Stayed 1 night

Comfortable and clean. I have stayed there a few times and plan to return again.

8

Patricia

Jan 12, 2026

·

Stayed 2 nights

the hotel was very clean staff very nice and helpful

10

George

Nov 5, 2025

·

Stayed 1 night

Clean and beautiful

8

Andrew

Feb 18, 2026

·

Stayed 1 night

Clean rooms, staff are courteous.

8

Christopher

Sep 19, 2025

·

Stayed 1 night

Only issue was old nacho chips in the pull out couch. Need to vacuum it a little better. Great stay otherwise. Staff excellent.

10

WEN CHUN

Nov 28, 2025

·

Stayed 1 night

Friendly staff, clean facilities, quiet location. Not far for dining

6

Sarahi

Aug 19, 2025

·

Stayed 1 night

Some things in the bathroom were broken and that gives the appearance of neglect and the shower curtain smelled damp and bad, the sheets looked like they hadn't been changed but we arrived at 11 at night exhausted and well at that time you really sleep anywhere, for the price I think there are better options where they take care of the details.

10

Lynn

Sep 1, 2025

·

Stayed 2 nights

Very clean and comfortable hotel. Highly recommended.

10

Lynda

Nov 3, 2025

·

Stayed 3 nights

Staff are extremely helpful and courteous. Rooms are very clean.

8

Melissa

Jul 30, 2024

·

Stayed 1 night

The room was beautiful and the beds were very comfortable to sleep on. I was disappointed that I could find hair everywhere. I think the previous guest must of had a haircut and the bathroom floor and table between the beds were covered in short and long pieces. We found that navigating the breakfast bar hard. Not well laid out, was a traffic jam of people but at had lots of little extras that you don’t usually see which was nice.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with good beds and some kitchenettes. Several guests reported thin walls or noisy HVAC and found certain rooms compact for families or hard to keep at a steady temperature.

Related guest reviews

10

Garry

Nov 26, 2025

·

Stayed 3 nights

The staff was all friendly and helpful. Room was comfortable, modern and clean b

6

Sebastien

Aug 3, 2024

·

Stayed 2 nights

Overall, it is average. If you plannned on a geataway with the family of 4; rooms are small; there not enough space for the kids.

8

James

Sep 16, 2025

·

Stayed 3 nights

Conveniently located very near the Canadian Tire Centre Arena. Unfortunately, there isn't easy walking access. The hotel is fine, but the walls are thin and we were woken up by noisy neighbors.

6

Marie

Mar 29, 2025

·

Stayed 2 nights

This was our second stay at this Hotel. We had a perfect stay last time. This trip? Not so much. Service was excellent. Love the pool area. Oh and those Cookies. Such a great idea. This stay however was a bit frustrating. There were a few families that let their children run up and down the hallway at all hours of the night. The family above us sounded like they were moving furniture. None of this is the Hotel's fault, but it was disappointing. However, the thermostat is difficult to use. The room was 74F when we walked in. I tried to cool it down. The heating/cooling unit rattled so loud. I thought a plane was taking off! Later, I woke up sweating. Apparently I had raised the temp to 78F! I was afraid to turn it down, because I didn't want to wake up my husband, so I left it. We will stay there again. It's so conveniently located to the stadium & shopping center. I'll just try to remember how to work the thermostat & hope there aren't any inconsiderate families staying on the same floor!

10

Colline

Oct 8, 2025

·

Stayed 1 night

Clean room with a comfortable bed and pillows great location and convenient for our needs on our trip.

2

omer

Jun 13, 2025

·

Stayed 1 night

Air conditioning noise and running of and on all night Room got to hot and then to cold with noise waking us all night

8

Vasudev

Jun 24, 2024

·

Stayed 1 night

The room was as described. The only problem was that the walls must be super thin, we could hear conversations from adjacent rooms

10

Steve

Jul 16, 2025

·

Stayed 4 nights

The small kitchenette and fridge were very useful and a nice touch! Pool was great! Definitely met our needs for our stay!

8

Shalinee

Sep 10, 2025

·

Stayed 2 nights

Clean, quiet, comfortable place to stay a couple of nights. Rooms are micro, breakfast is good. Overall the place does not feel like paying $200 a day for a usual day

8

Brenda

Mar 9, 2025

·

Stayed 1 night

Good Breakfast. The old heater/ac unit is a bit noisy (fan), couldn’t turn it down with the wall thermostat.

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Service

Service is widely described as friendly, attentive, and accommodating, with thoughtful touches like welcome cookies. Some guests experienced slow check-in or frustrations with billing, deposits, or policy communication.

Related guest reviews

10

Linda

Sep 2, 2025

·

Stayed 3 nights

We had a family emergency and the staff at the Microtel were incredibly kind and helpful throughout. Thanks to the General Manager and all the Front Desk Staff for your help during a difficult time!

4

Emily

Jun 28, 2024

·

Stayed 1 night

Check in is inconvenient - don’t have any alternative deposit methods Not everyone on earth has a credit card

10

JMichael

Nov 17, 2025

·

Stayed 2 nights

Beautiful room. Clean and functional. Superb staff. All were helpful and accommodating. As good a breakfast as we have had anywhere. 5 stars all round!!

4

Tracey

May 8, 2025

·

Stayed 1 night

Very rude staff and poor customer service. We asked for a late checkout and were told that we could extend the check out time by 30 minutes only (until 11:30) and would be charged for anything after that. We were just getting ready to exit the room at 11:30 and the staff called out room telling us we needed to leave right away. The cleaners were no where near our room at the time. The hot breakfast was gone before the breakfast closing time and not replenished.

2

Jessica

Jun 2, 2025

·

Stayed 2 nights

Room as not service. Had to wait 35 minutes to check in.

10

Kimberly

Nov 15, 2025

·

Stayed 2 nights

Our entire stay was fantastic from start to finish. The effort the staff put forth at this hotel shows in every aspect of it. I’ll be coming back every time I’m in Ottawa.

10

Brittany

May 7, 2025

·

Stayed 1 night

Absolutely fabulous check in. The woman working was extremely kind and explained all the amenities when we arrived. The bar/lounge area was great and the free breakfast was delicious. Every single member of staff was friendly and helpful. We will definitely stay again.

10

Richard

Feb 3, 2026

·

Stayed 1 night

Staff were simply, awesome. Both day and night.

10

Craig

Feb 26, 2025

·

Stayed 1 night

Checking in was very professional and efficient. All staff were very pleasant - no matter which task they were working on. Special thanks to Jenn who went over and beyond to make my stay comfortable during a family crisis moment.

2

edwin

Nov 21, 2025

·

Stayed 3 nights

called to change my checkin date to a day later... couldn't change my reservation on the system but was told i'd be charged for full stay but would be refunded for the unused day after the fact... now they are refusing to do so. terrible experience and customer service!

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Location

Across from Tanger Outlets and close to the Canadian Tire Centre with quick access to Highway 417; convenient for shopping and events. Several note the walk to the arena can feel awkward or unsafe due to limited sidewalks and nearby construction/entrances.

Related guest reviews

10

Jennifer

Apr 24, 2025

·

Stayed 2 nights

Great location close to the Canadian Tire Centre, right off the highway and shopping/restaurants near by. Clean, friendly staff, nice included breakfast, plenty of easy and free parking.

8

Deborah

Aug 3, 2024

·

Stayed 1 night

The hotel is new and in great condition. The only negative thing I could say is one elevator door really squeaks as it opens and closes and the entrance to the hotel is ambiguous….you drive through what looks like a construction site with weeds three feet high to get to the parking lot.

10

Stephanie

Jul 9, 2024

·

Stayed 2 nights

Great place to stay. Close to shopping and Canadian Tire Centre!

8

James

Sep 16, 2025

·

Stayed 3 nights

Conveniently located very near the Canadian Tire Centre Arena. Unfortunately, there isn't easy walking access. The hotel is fine, but the walls are thin and we were woken up by noisy neighbors.

8

joe

Oct 13, 2025

·

Stayed 1 night

Great location for going to the Sens game

10

Alysia

Aug 18, 2025

·

Stayed 1 night

Nice and quiet area to stay for our trip to Ottawa. The building seems new and clean. There is an outlet mall right across which is convenient.

8

Gary

Nov 2, 2024

·

Stayed 1 night

The place was nice and clean, it’s just a somewhat dangerous walk to Canadian Tire Center. If I weren’t going to a hockey game I would have given this 5 stars for everything

10

-

Mar 30, 2025

·

Stayed 1 night

Was super easy for the one night, walked to the Ottawa game!

4

Mike

Mar 17, 2025

·

Stayed 1 night

Walking distance. If you did leave the hotel on foot it felt very unsafe.

8

Cassidy

Apr 16, 2025

·

Stayed 1 night

Parking area was hard to move in and out of

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Dining

Breakfast is generally good with decent variety, though some found options limited, seating crowded, or hours early. The small lounge/bar is handy but can be slow or have limited availability and menu.

Related guest reviews

8

Sylvie

Nov 10, 2025

·

Stayed 1 night

Nous n'avons pas prit le déjeuner car les heures ne nous convenaient pas. Peut-être une petite suggestion de les terminer a 10h au lieu de 9h.

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8

Dean

Jun 22, 2025

·

Stayed 1 night

Hotel was nice and comfortable, restaurant and bar needs work( does not open on time and when ordering for there was no food we wanted)

10

Christine

Oct 28, 2025

·

Stayed 1 night

Very clean, quiet and affordable. The staff is very friendly and helpful. The included breakfast is amazing eggs, bacon, home fries a bit spicy, waffles, bagels, toast, yogurt, fruit,juice, coffee, tea. You couldn’t ask for more. It was very well done and well stocked. The staff were on top of it. Easy parking and there is a mall right across the street. Pool area and gym very clean. Definitely return to this one.

10

JMichael

Nov 17, 2025

·

Stayed 2 nights

Beautiful room. Clean and functional. Superb staff. All were helpful and accommodating. As good a breakfast as we have had anywhere. 5 stars all round!!

8

Vanessa

Aug 4, 2025

·

Stayed 3 nights

From check-in to checkout, everything was seamless and i loved the virtual check-in/checkout offered through Expedia. I also loved that it came with breakfast and the suite was spacious with basic kitchen items in the kitchenette. However, breakfast selection was a bit limited and seating space constrained. Staff were very pleasant and helpful too.

8

Michelle

Aug 26, 2025

·

Stayed 2 nights

Staff was nice and the pool and hot tub were great it was clean and pretty comfy, the food at the bar not so great at night but breakfast was pretty good, just wish the waffle maker worked properly

10

Helen

Nov 13, 2025

·

Stayed 2 nights

The breakfast was very fresh, lots of variety.

8

Zhuo

May 27, 2025

·

Stayed 2 nights

Breakfast area is too tiny

8

Wendy

Jun 25, 2025

·

Stayed 1 night

Everything was fine - the breakfast was so-so. Items were not replenished as quickly as needed. There was not enough comfortable seating.

8

Barbara

Sep 5, 2025

·

Stayed 3 nights

The on-line booking was very straight forward and easy. Staff extra cordial & friendly, always willing to please. Only thing we didn’t like was the loud rapp music in the bar area. We went down for a drink but didn’t stay because of the music.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $192	4 $185	5 $246	6 $213	7 $215
8 $109	9 $133	10 $162	11 $140	12	13 $191	14 $186
15 $107	16 $130	17 $155	18 $154	19	20 $263	21 $271
22 $128	23 $159	24 $180	25 $157	26 $254	27 $278	28 $260
29 $120	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
		1 $159	2 $138	3	4 $251	5 $268
6 $120	7 $128	8 $157	9 $150	10 $212	11 $219	12 $232
13 $121	14 $128	15 $134	16 $123	17 $138	18 $168	19 $159
20 $114	21 $125	22 $131	23 $120	24 $129	25 $169	26 $184
27 $174	28 $185	29 $232	30	31 $183

Microtel Inn & Suites by Wyndham Kanata Ottawa West

Prices for Microtel Inn & Suites by Wyndham Kanata Ottawa West

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Business Room, 1 King Bed

Room, 1 Queen Bed

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 King Bed

Room, 1 King Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Business Room, 1 Queen Bed

Guest reviews of Microtel Inn & Suites by Wyndham Kanata Ottawa West

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Kanata Ottawa West

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