The view from the apartment was absolutely stunning, really beautiful! We enjoyed our stay very much and would happily return but there were a couple of things that made it not completely perfect. I made contact with the hosts the evening before our stay as I hadn't heard anything from them since I'd booked the property three months previously. I was told someone would message me the next morning with the details of how to get into the apartment. By midday I still hadn't heard anything so I rang to be told check in was 2pm, which I already knew and that I'd get a message at 2pm. Ok, no problem but when we did get in, the welcome from our host wasn't particularly warm. We came to the conclusion that maybe she was having a bad day. We didn't find the property as well equipped as previous properties we have stayed in. There were half used toilet rolls left in the bathroom cupboard, the shower gel was a cheap brand and there wasn't any shampoo, no bin bags or washing powder and only one towel each. Plus, there were open and used jars of Vegemite and Nutella in the cupboard which wasn't very hygienic. Being on the 22nd floor, it was also quite a surprise to come back one evening to find a cockroach in my slipper! Anyway, these are small things that explain why I can't give a perfect score. Finally, some sort of file with information about the WiFi, bin situation, appliance instructions, key drop etc would have been useful.
The view from the apartment was absolutely stunning, really beautiful! We enjoyed our stay very much and would happily return but there were a couple of things that made it not completely perfect. I made contact with the hosts the evening before our stay as I hadn't heard anything from them since I'd booked the property three months previously. I was told someone would message me the next morning with the details of how to get into the apartment. By midday I still hadn't heard anything so I rang to be told check in was 2pm, which I already knew and that I'd get a message at 2pm. Ok, no problem but when we did get in, the welcome from our host wasn't particularly warm. We came to the conclusion that maybe she was having a bad day. We didn't find the property as well equipped as previous properties we have stayed in. There were half used toilet rolls left in the bathroom cupboard, the shower gel was a cheap brand and there wasn't any shampoo, no bin bags or washing powder and only one towel each. Plus, there were open and used jars of Vegemite and Nutella in the cupboard which wasn't very hygienic. Being on the 22nd floor, it was also quite a surprise to come back one evening to find a cockroach in my slipper! Anyway, these are small things that explain why I can't give a perfect score. Finally, some sort of file with information about the WiFi, bin situation, appliance instructions, key drop etc would have been useful.