Cayo Exclusive Resort & Spa
US$426
/ night
Avg. for September
Prices for Cayo Exclusive Resort & Spa
Select dates to see prices and availability
US$426
/ night
Avg. for September
Monthly average prices
Nightly prices at Cayo Exclusive Resort & Spa average US$254 in the cheapest month (October) and US$541 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| April | US$336 |
| May | US$353 |
| June | US$457 |
| July | US$541 |
| August | US$449 |
| September | US$426 |
| October | US$254 |
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M
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Sept · US$426
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Most expensive: July (~US$541)
Cheapest: October (~US$254)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a seasonal outdoor pool. Additional features at this M...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a seasonal outdoor pool. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a hair salon. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Agios Nikolaos? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy Mediterranean cuisine at Stone Beach by Cayo, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 116 air-conditioned rooms featuring minibars and Smart televisions. Your Select Comfort bed comes with premium bedding. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Location
Located in Agios Nikolaos, Cayo Exclusive Resort & Spa is a 1-minute drive from Plaka Beach and 13 minutes from Elounda Windmills. This luxury hotel is 9.4 mi (15.1 km) from Agios Nikolaos Archaeological Museum and 10 mi (16.1 km) from Lake Voulismeni.
What's nearby
Plaka Beach(0.3 Miles)
Spinalonga Fortress(1.3 Miles)
Spinalonga(1.3 Miles)
Alykes of Elounda(4.1 Miles)
Elounda Windmills(4.2 Miles)
Christian Basilica Poros Elounda(4.3 Miles)
Kolokýtha(5.2 Miles)
Hiona Beach(5.3 Miles)
Vlichadia(7.2 Miles)
Agios Nikolaos Archaeological Museum(9.4 Miles)
Kitroplateía(9.9 Miles)
Lake Voulismeni(10 Miles)
Folk Museum(10 Miles)
Ammoúdi(10.2 Miles)
Ámmos(10.4 Miles)
Sitia (JSH)(49.4 Miles)
Nikos Kazantzakis Airport (HER)(38.6 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Plaka, Elounda, Greece
Plaka Beach (0.3 Miles)
Spinalonga Fortress (1.3 Miles)
Spinalonga (1.3 Miles)
Alykes of Elounda (4.1 Miles)
Elounda Windmills (4.2 Miles)
Christian Basilica Poros Elounda (4.3 Miles)
Room options
7
Superior Fam Room-Private Pool -Sea View
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
484 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
5
Superior Room with Private Pool Sea View
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
355 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
11
Prestige 3-Bedroom Family Pool Suite Sea View
Room details
3× Large Double Beds
Sleeps 6
1346 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
12
Family Duplex with Private Pool Basement Level Sea View
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
710 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
15
Executive Suite with Private Pool Sea View
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
538 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
6
Executive Room with Private Pool Sea View
Room details
1 Large Double Bed
2 Single Beds
Sleeps 3
355 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
13
Family Retreat with Private Pool Sea View
Room details
1 Large Double Bed
, 2 Single Beds
and 1 Sofa Bed
Sleeps 5
861 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
7
Two Bedroom Interconnecting Rooms with Private Pool Sea View
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 5
710 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
5
Superior Room Sea View
Room details
2 Single Beds
1 Large Double Bed
Sleeps 2
355 ft²
Air ConditioningHeatingWi-Fi (Free)Patio
15
Grand Suite with Private Pool &Amp; Outdoor Living Area Sea View
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
969 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
6
Premium Room with Private Pool Sea View
Room details
1 Large Double Bed
2 Single Beds
Sleeps 3
355 ft²
Air ConditioningHeatingWi-Fi (Free)Private PoolPatio
Guest reviews of Cayo Exclusive Resort & Spa
9.4
Superb
Based on 210 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Cayo Exclusive Resort & Spa, reviewers consistently praise the serene Plaka setting, stylish design, and standout service, with many highlighting spacious rooms with private pools and striking views, plus well-kept pools and generally enjoyable breakfast and dining.
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What guests think
At Cayo Exclusive Resort & Spa, reviewers consistently praise the serene Plaka setting, stylish design, and standout service, with many highlighting spacious rooms with private pools and striking views, plus well-kept pools and generally enjoyable breakfast and dining.
Several reviews note the rocky off-site beach accessed by shuttle, with limited sunbeds at times and some finding the beach bar/menu underwhelming or overpriced. Guests like the quiet, walkable proximity to local tavernas and views toward Spinalonga, though exploring wider Crete can be easier with a car. Overall, it suits travelers seeking quiet luxury near a charming village and scenic bay.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests praise the attractive pools and convenient shuttles around the property and to the beach. Drawbacks include the rocky off-site beach, occasional shortages of sunbeds or umbrellas, and mixed feedback on the beach bar’s menu and pricing.
Related guest reviews
10
null
16 Jul 2024
·
Stayed 7 nights
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
10
Ashlea
8 Jul 2025
·
Stayed 3 nights
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
10
Corrin
24 Aug 2024
·
Stayed 7 nights
Quiet area but amazing pool suites and very modern and clean
Quiet area but amazing pool suites and very modern and clean
10
Steven
7 Oct 2024
·
Stayed 3 nights
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
10
Beth
18 Sept 2024
·
Stayed 3 nights
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
6
Nina
2 Oct 2025
·
Stayed 5 nights
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
10
Alexis
7 Sept 2024
·
Stayed 4 nights
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
10
Anne Reeh
2 Jul 2023
·
Stayed 7 nights
Fantastisk hotel. God beliggenhed og ægte luksus service niveau. Fra transport til og fra strandbaren, søde og smilende medarbejdere, værelse til et bad inden sen afrejse mv.
Fantastisk hotel. God beliggenhed og ægte luksus service niveau. Fra transport til og fra strandbaren, søde og smilende medarbejdere, værelse til et bad inden sen afrejse mv.
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Gareth
24 Oct 2024
·
Stayed 6 nights
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness earns strong praise, with rooms and grounds described as pristine or immaculately maintained, and some noting twice-daily service. No consistent cleanliness problems are reported.
Related guest reviews
10
null
16 Jul 2024
·
Stayed 7 nights
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The area itself is no different than Mykonos prices. For only dinner (2 people NO DRINKS) you pay 100 euros a night!!!!! This is insane like really insane. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The area itself is no different than Mykonos prices. For only dinner (2 people NO DRINKS) you pay 100 euros a night!!!!! This is insane like really insane. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
10
null
16 Jul 2024
·
Stayed 7 nights
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
10
Corrin
24 Aug 2024
·
Stayed 7 nights
Quiet area but amazing pool suites and very modern and clean
Quiet area but amazing pool suites and very modern and clean
6
Nina
2 Oct 2025
·
Stayed 5 nights
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
10
Lisa
26 Jun 2024
·
Stayed 2 nights
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Rhonda
11 Jun 2025
·
Stayed 1 night
My Granddaughter and I enjoyed our private pool and the entire resort was immaculate
My Granddaughter and I enjoyed our private pool and the entire resort was immaculate
10
Gareth
24 Oct 2024
·
Stayed 6 nights
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and spacious with sea or Spinalonga views, and many come with private plunge pools. Families mention thoughtful layouts and comfortable suites.
Related guest reviews
10
Ashlea
8 Jul 2025
·
Stayed 3 nights
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
10
Emma
24 Oct 2024
·
Stayed 10 nights
Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
10
Corrin
24 Aug 2024
·
Stayed 7 nights
Quiet area but amazing pool suites and very modern and clean
Quiet area but amazing pool suites and very modern and clean
10
Beth
18 Sept 2024
·
Stayed 3 nights
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
10
Benjamin Gosling
27 May 2025
·
Stayed 11 nights
The resort is a beautiful oasis of calm. The staff are charming and helpful and the whole place is so beautifully designed. It is a short walk (5-10 minutes) into the tiny town of Plaka, but it is a town packed with excellent restaurants.
The resort is a beautiful oasis of calm. The staff are charming and helpful and the whole place is so beautifully designed. It is a short walk (5-10 minutes) into the tiny town of Plaka, but it is a town packed with excellent restaurants.
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Rhonda
11 Jun 2025
·
Stayed 1 night
My Granddaughter and I enjoyed our private pool and the entire resort was immaculate
My Granddaughter and I enjoyed our private pool and the entire resort was immaculate
10
Gareth
24 Oct 2024
·
Stayed 6 nights
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
10
Kevin
19 Aug 2024
·
Stayed 2 nights
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
10
James
17 Oct 2024
·
Stayed 5 nights
Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
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AI-generated summary based on recent guest reviews
Service
Service is widely lauded as friendly, attentive and professional, often described as five-star. Staff are proactive and accommodating across the resort.
Related guest reviews
10
Morgan
18 Jul 2025
·
Stayed 7 nights
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
10
john
10 Oct 2025
·
Stayed 6 nights
Amazing service! Fantastic hotel and property, beautiful island with wonderful people! Highly recommended!
Amazing service! Fantastic hotel and property, beautiful island with wonderful people! Highly recommended!
10
Liane
19 Aug 2025
·
Stayed 10 nights
Amazing!!! great location' very friendly staff and a heavenly view!!
Amazing!!! great location' very friendly staff and a heavenly view!!
10
Steven
7 Oct 2024
·
Stayed 3 nights
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
10
Beth
18 Sept 2024
·
Stayed 3 nights
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
10
Svetlana
2 Sept 2025
·
Stayed 4 nights
Stunning property and very kind staff! Went in early May for a babymoon and couldn’t have asked for a better hotel. Will be back and bring the little one next year.
Stunning property and very kind staff! Went in early May for a babymoon and couldn’t have asked for a better hotel. Will be back and bring the little one next year.
10
Alexis
7 Sept 2024
·
Stayed 4 nights
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Antonio
25 Jul 2025
·
Stayed 5 nights
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
10
Gareth
24 Oct 2024
·
Stayed 6 nights
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
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AI-generated summary based on recent guest reviews
Location
Set in quiet Plaka with scenic bay views, the hotel is a short walk to village tavernas and the Spinalonga area. The beach is not on-site and a shuttle is used; a car helps for wider exploring.
Related guest reviews
10
Morgan
18 Jul 2025
·
Stayed 7 nights
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
10
Steven
7 Oct 2024
·
Stayed 3 nights
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
10
Derek
16 Jul 2024
·
Stayed 2 nights
Beautiful property and location
Beautiful property and location
10
Beth
18 Sept 2024
·
Stayed 3 nights
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
6
Nina
2 Oct 2025
·
Stayed 5 nights
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
Wir waren 5 Nächte im Cayo Exclusive Resort & Spa. Die Lage ist für Ruhesuchende ideal – ruhig in Plaka gelegen, ohne große Hotelanlagen in der Nähe, sehr exklusiv. Zum Strand gelangt man entweder zu Fuß oder mit dem Shuttle. Ohne Mietwagen ist man jedoch recht eingeschränkt, wenn man die Insel erkunden möchte. Das Hotel wirkt insgesamt hochwertig, unser Zimmer war groß, modern und wurde zweimal täglich sehr gründlich gereinigt. Positiv hervorzuheben sind die kostenlosen Wasserflaschen auf dem Zimmer. Allerdings hatten wir im Zimmer mehrere Mängel: Unter der Tür war ein großer Spalt, durch den immer wieder Insekten (Mücken, Spinnen, Grillen) hereinkamen – wir mussten den Spalt notdürftig mit einem Handtuch abdecken. Zudem leuchtete nachts dauerhaft ein sehr helles Licht neben der Tür, das sich nicht ausschalten ließ. Auch die Duschtür schloss nicht richtig, sodass nach jedem Duschen das gesamte Badezimmer unter Wasser stand. Beim Frühstück fehlte uns ebenfalls der 5-Sterne-Standard: Mal bekamen wir Kaffee aus der Siebträgermaschine, mal nur aus dem Automaten. Zudem mussten wir fast immer 20–30 Minuten auf bestellte Eierspeisen warten. Die Anlage an sich ist zwar gepflegt, doch auch hier gibt es Mängel: Zu wenige Sonnenschirme am Pool, manche davon kaputt und zudem wenig funktional. Eine defekte Liege wurde erst nach mehreren Tagen entfernt. Fazit: Ein optisch schönes & ruhiges Hotel mit toller Lage, erfüllt nicht die Erwartungen an ein 5-Sterne-Haus in dieser Preisklasse.
10
Benjamin Gosling
27 May 2025
·
Stayed 11 nights
The resort is a beautiful oasis of calm. The staff are charming and helpful and the whole place is so beautifully designed. It is a short walk (5-10 minutes) into the tiny town of Plaka, but it is a town packed with excellent restaurants.
The resort is a beautiful oasis of calm. The staff are charming and helpful and the whole place is so beautifully designed. It is a short walk (5-10 minutes) into the tiny town of Plaka, but it is a town packed with excellent restaurants.
10
Stephen
26 Jun 2024
·
Stayed 9 nights
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Antonio
25 Jul 2025
·
Stayed 5 nights
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
10
Kevin
19 Aug 2024
·
Stayed 2 nights
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and variety, and several on-site dining experiences are well regarded. Critiques focus on the buffet option and the beach bar (including pricing), with some noting underwhelming desserts.
Related guest reviews
10
null
16 Jul 2024
·
Stayed 7 nights
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
Overall very very pleasant stay. You will be enjoying a very nice hotel and incredible service and kindness. The beach is crystal clear and very calm waters despite the wind Positives: Service, staff, cleanness (top top), room (definitely get the pool room) the facilities and the views. The food was very good but the desserts (especially choclate desserts) were the worst I ate. For dessert I could only have fruits. The beach bar was clean, they provide towels as much as you want but the beach bar also has its negatives please look at the below section for my negative comment. Negatives: The wind is sometimes unbearable. It is so strong that you cannot stay outside (we visited mid July). The cayo stone beach bar food is absolute abysmall. The service the personnel are really nice they are doing a very great job. But the menu is a disaster. I could not find one thing to order and the prices are 3-4 times the already overpriced neighboring places. For those prices you would expect to have some good food, very surprising. They should check the menu of the neighboring restaurants. The hotel is at the top so you need a shuttle service plus you take an finicular to your room. It is just too much effort to go down to the beach. The prices in the area is no different than Mykonos prices. Also the restaurants at the shore have similar prices. So be ready to spend some serious money here.
10
Ashlea
8 Jul 2025
·
Stayed 3 nights
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
Absolutely sensational! We stayed in a family deluxe room with private pool and ocean views! Stunning! Breakfast was delicious, restaurant selection and spa service was impressive. Would stay here again without a doubt. Could not fault one thing! LOVED IT! Highly recommended! Worth every cent!!!
10
Morgan
18 Jul 2025
·
Stayed 7 nights
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
Superb service and good food. This hotel stands out from many others in Crete for its location, close to a very pretty village with genuinely excellent tavernas. The island of Spinalonga also adds a lot of charm to the area.
10
Beth
18 Sept 2024
·
Stayed 3 nights
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
10
susan
29 Oct 2024
·
Stayed 4 nights
Did not like the only buffet dining option...
Did not like the only buffet dining option...
10
Ralf Michael
18 Aug 2024
·
Stayed 7 nights
Tolles Hotel. Super Service. Leider das Buffet-Restaurant nicht auf dem gleichen hohen Niveau wie der Rest.
Tolles Hotel. Super Service. Leider das Buffet-Restaurant nicht auf dem gleichen hohen Niveau wie der Rest.
10
Alexis
7 Sept 2024
·
Stayed 4 nights
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
Excellent séjour dans cet hôtel ! Nous avons particulièrement appréciés les piscines, la piscine de la chambre, le petit déjeuner qualitatif avec un choix varié (fruits frais, viennoiseries, jus d’orange pressé, fromages, pancake…), la plage privée, la beauté des lieux. Le staff est aux petits soins, attentifs et réactifs Merci à eux.
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
Antonio
25 Jul 2025
·
Stayed 5 nights
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
Espectacular resort en todos los sentidos: las instalaciones, el servicio, la comida. El personal es muy amable y siempre pendiente para ayudarte y atenderte. Plaka es un lugar increíble, tranquilo, realmente para descansar. Hay además restaurantes excelentes en el pueblo.
10
Gareth
24 Oct 2024
·
Stayed 6 nights
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
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AI-generated summary based on recent guest reviews
10
Liane
10 Aug 2026
·
Stayed 10 nights
Great hotel!! Beautiful beach very nice staff!!
Great hotel!! Beautiful beach very nice staff!!
10
Despina
20 Oct 2025
·
Stayed 5 nights
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.
10
john
10 Oct 2025
·
Stayed 6 nights
Amazing service! Fantastic hotel and property, beautiful island with wonderful people! Highly recommended!
Amazing service! Fantastic hotel and property, beautiful island with wonderful people! Highly recommended!
10
Plamena
25 Sept 2025
·
Stayed 3 nights
Great
Great
10
Svetlana
2 Sept 2025
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Stayed 4 nights
Stunning property and very kind staff! Went in early May for a babymoon and couldn’t have asked for a better hotel. Will be back and bring the little one next year.
Stunning property and very kind staff! Went in early May for a babymoon and couldn’t have asked for a better hotel. Will be back and bring the little one next year.
FAQs about Cayo Exclusive Resort & Spa
Is parking available at the property?
Free self-parking is available on-site, but it is limited. Valet parking is also offered.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of EUR 125 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property prior to arrival.
What is the location of the property in relation to key landmarks?
The property is located in Agios Nikolaos, just a 1-minute drive from Plaka Beach and 13 minutes from Elounda Windmills. It is approximately 9.4 miles from Agios Nikolaos Archaeological Museum and 10 miles from Lake Voulismeni.
Does the property have a swimming pool?
Yes, the property features an indoor pool and a seasonal outdoor pool. The seasonal outdoor pool is open from April 15 to October 31, with access available from 10:00 AM to 6:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is advisable to check directly with the property for any specific age-related policies.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: 521.5482359040222USD
- 2026-09-24: 420.4657079691162USD
- 2026-09-25: 522.904825795166USD
- 2026-09-26: 422.2866365610657USD
- 2026-09-27: 417.0731046884765USD
- 2026-09-28: 413.75554148654174USD
- 2026-09-29: 423.29719480746456USD
- 2026-09-30: 435.04921424124143USD
- 2026-10-01: 373.81029429663084USD
- 2026-10-02: 373.81029429663084USD
- 2026-10-03: 373.81029429663084USD
- 2026-10-04: 375.8063742800598USD
- 2026-10-05: 375.8063742800598USD
- 2026-10-06: 375.8063742800598USD
- 2026-10-07: 375.8063742800598USD
- 2026-10-08: 375.8063742800598USD
- 2026-10-09: 391.8062663783264USD
- 2026-10-10: 392.4265537109985USD
- 2026-10-11: 392.93468025967405USD
- 2026-10-12: 339.84658518972776USD
- 2026-10-13: 339.51690887911985USD
- 2026-10-14: 342.4141643010254USD
- 2026-10-15: 338.12847643722534USD
- 2026-10-16: 338.841235648468USD
- 2026-10-17: 338.841235648468USD
- 2026-10-18: 339.84658518972776USD
- 2026-10-19: 339.51690887911985USD
- 2026-10-20: 339.51690887911985USD
- 2026-10-21: 338.64774961489866USD
- 2026-10-22: 337.9496789521484USD
- 2026-10-23: 335.8665441434936USD
- 2026-10-24: 336.01579090808104USD
- 2026-10-25: 342.47409913482664USD
- 2026-10-26: 338.9174910917053USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
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- 2026-11-23: NO DATA
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April 15 to October 31.
- Pool access available from 10:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: EUR 125 (one-way), (up to 12 years old)
- Rollaway bed fee: EUR 70.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Poolside bar
Packed lunches
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Beach (nearby)
Scuba diving
Windsurfing
Playground
Hiking
Pool outdoor
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)