Is parking available at the hotel?

Yes, complimentary parking is available on-site for guests. However, parking is limited.

Is breakfast offered at the hotel?

Yes, a homemade breakfast is offered each morning, providing a delightful start to the day. Specific serving hours and associated costs are not mentioned.

What are the check-in and check-out times?

Check-in is available from 15:00, and check-out is until 12:00. Early or late check-in/check-out options may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services can be arranged prior to the check-in date, ensuring a seamless arrival and departure experience.

What accessibility features does the hotel offer?

The hotel provides limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are also available.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in George Town, within close proximity to notable landmarks such as KOMTAR and Penang Hill. Gurney Drive and Gurney Plaza are also nearby, along with Penang Botanical Gardens.

What are the policies for guests staying with children?

Children are allowed at the hotel, and there is no specified minimum age for children to stay for free.

One Pacific Hotel and Serviced Apartments in George Town

Average nightly price at One Pacific Hotel and Serviced Apartments by month, last 12 months (USD)
Month	Average price
January	$43
February	$41
March	$45
April	$43
May	$44
June	$46
July	$46
August	$45
September	$44
October	$53
November	$48
December	$51

What guests think

At One Pacific Hotel and Serviced Apartments, travelers report spacious, generally clean rooms and friendly, helpful staff, with a convenient location near food options and a major hospital, though some note street or hallway noise.

Parking is available but can be limited, and check-in may be slow at peak times. A few guests mentioned issues like rain-related leaks, lingering smoke odour, or a mistaken room key assignment. Overall, expect a practical, spacious base that suits value-minded travellers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but can be limited at busy times. A small convenience store and a pharmacy in the building add basic on-site ease.

Related guest reviews

8

Jule

Feb 19, 2024

·

Stayed 7 nights

Nice place to stay. It was quiet during my stay. Staff was friendly. Room was clean. The location is about 30min walk from Oldtown, so if you don't like to walk you need to take the bus or a grab. There is a self service laundry just 5 Min walk from here, and a couple vegetarian Restaurants as well. There is a small 7/11 in the building. There was a bit of an old cigarette smoke smell in the room (I guess from the old days where you could smoke in the room) but after 2-3 days of regularly opening the windows, and using AC it was almost gone though (I do have a very sensitive nose, so this might not bother everyone)

10

Thomas

Feb 9, 2023

·

Stayed 3 nights

The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.

6

Pacharapong

Jul 24, 2023

·

Stayed 2 nights

location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception

10

Parimila

Feb 7, 2023

·

Stayed 1 night

Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.

8

Nancy

Jan 31, 2025

·

Stayed 3 nights

The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.

10

LIANG TSO

Feb 11, 2025

·

Stayed 3 nights

空間大又整潔舒適我們在當地租車飯店也提供停車位飯店人員不管是前枱還是警衛都非常親切；我們此行因為遺漏手機在租車公司的車上，飯店人員親切且積極的協助幫忙處理真的非常感動，一家非常有溫度會讓人想推薦給所有人的飯店.

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8

SAMUEL

Apr 8, 2023

·

Stayed 3 nights

Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well kept across many reviews. Some note housekeeping or maintenance issues such as lingering smoke odour, spider webs, unwashed glassware, window leaks, or dated bathroom tiles.

Related guest reviews

8

Jule

Feb 19, 2024

·

Stayed 7 nights

Nice place to stay. It was quiet during my stay. Staff was friendly. Room was clean. The location is about 30min walk from Oldtown, so if you don't like to walk you need to take the bus or a grab. There is a self service laundry just 5 Min walk from here, and a couple vegetarian Restaurants as well. There is a small 7/11 in the building. There was a bit of an old cigarette smoke smell in the room (I guess from the old days where you could smoke in the room) but after 2-3 days of regularly opening the windows, and using AC it was almost gone though (I do have a very sensitive nose, so this might not bother everyone)

10

Anne

Aug 28, 2025

·

Stayed 3 nights

Excellent service. Very clean and roomy.

8

Kadiman

Jul 24, 2024

·

Stayed 1 night

Clean and comfortable room

10

Mike

Aug 13, 2025

·

Stayed 1 night

Excellent staff, location and close to amenities. Spacious room, clean and quite new.

4

LIA

Sep 10, 2023

·

Stayed 4 nights

they never clean up the Glass we used at the room.

6

SIAW

Sep 25, 2023

·

Stayed 2 nights

Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.

10

GREGORY

Mar 20, 2023

·

Stayed 3 nights

Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.

8

Nancy

Jan 31, 2025

·

Stayed 3 nights

The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.

6

Xiao

Aug 28, 2025

·

Stayed 1 night

This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.

8

SAMUEL

Apr 8, 2023

·

Stayed 3 nights

Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)

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AI-generated summary based on recent guest reviews

Rooms

Many guests highlight large, comfortable rooms. Some report noise from corridors or street-facing rooms, very firm or short beds, dated furniture, and minor in-room maintenance or TV reception issues.

Related guest reviews

8

Rizlane

Jun 1, 2023

·

Stayed 3 nights

Convenable dans l’ensemble, nous avons demandé une chambre au dernier étage et c’était calme. Par contre le lit était trop petit en longueur (mon mari faisant 1m90) ses pieds sortait du lit 😅

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10

Anne

Aug 28, 2025

·

Stayed 3 nights

Excellent service. Very clean and roomy.

10

Mike

Aug 13, 2025

·

Stayed 1 night

Excellent staff, location and close to amenities. Spacious room, clean and quite new.

8

kim-kwong

Sep 26, 2023

·

Stayed 7 nights

The hotel placed us at the second floor facing main street which is very noisy with traffic especiaccly in the early morning. Next time I demand either higher floor and rooms not facing the main street.

8

Bryan

Sep 20, 2023

·

Stayed 8 nights

The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).

10

GREGORY

Mar 20, 2023

·

Stayed 3 nights

Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.

8

Nancy

Jan 31, 2025

·

Stayed 3 nights

The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.

10

SANG JIN

Mar 10, 2024

·

Stayed 2 nights

깨끗하고, 넷플릭스 시청도 무료로 가능함. 직원들도 매우 친절함 호텔과 레지던스가 함께 있어 가족단위로 쓰기엔 너무 좋음. 방2개 모두 크고 큰 냉장고와 욕실2개 넖은 거실 모든게 좋았음

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10

LIANG TSO

Feb 11, 2025

·

Stayed 3 nights

空間大又整潔舒適我們在當地租車飯店也提供停車位飯店人員不管是前枱還是警衛都非常親切；我們此行因為遺漏手機在租車公司的車上，飯店人員親切且積極的協助幫忙處理真的非常感動，一家非常有溫度會讓人想推薦給所有人的飯店.

Translate

10

ZiJie, Leslie

Dec 17, 2023

·

Stayed 3 nights

The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, polite, and helpful, with several noting proactive assistance. A few issues appear, including a mistaken room assignment allowing entry and occasional slow check-in at peak times.

Related guest reviews

8

Andrias

Dec 10, 2023

·

Stayed 3 nights

Good stay other than one incident on our second night, someone entered our room at 1.30am. Another guest was given incorrect room and access card...

8

Jule

Feb 19, 2024

·

Stayed 7 nights

Nice place to stay. It was quiet during my stay. Staff was friendly. Room was clean. The location is about 30min walk from Oldtown, so if you don't like to walk you need to take the bus or a grab. There is a self service laundry just 5 Min walk from here, and a couple vegetarian Restaurants as well. There is a small 7/11 in the building. There was a bit of an old cigarette smoke smell in the room (I guess from the old days where you could smoke in the room) but after 2-3 days of regularly opening the windows, and using AC it was almost gone though (I do have a very sensitive nose, so this might not bother everyone)

10

Anne

Aug 28, 2025

·

Stayed 3 nights

Excellent service. Very clean and roomy.

10

Mike

Aug 13, 2025

·

Stayed 1 night

Excellent staff, location and close to amenities. Spacious room, clean and quite new.

10

Parimila

Feb 7, 2023

·

Stayed 1 night

Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.

8

Bryan

Sep 20, 2023

·

Stayed 8 nights

The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).

10

GREGORY

Mar 20, 2023

·

Stayed 3 nights

Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.

8

Pin-Chun

Feb 4, 2026

·

Stayed 4 nights

員工服務親切有禮

Translate

10

LIANG TSO

Feb 11, 2025

·

Stayed 3 nights

空間大又整潔舒適我們在當地租車飯店也提供停車位飯店人員不管是前枱還是警衛都非常親切；我們此行因為遺漏手機在租車公司的車上，飯店人員親切且積極的協助幫忙處理真的非常感動，一家非常有溫度會讓人想推薦給所有人的飯店.

Translate

8

SAMUEL

Apr 8, 2023

·

Stayed 3 nights

Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)

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AI-generated summary based on recent guest reviews

Location

Generally convenient for Georgetown sights and food, with a major hospital opposite or nearby. Some note it is a 15–30 minute walk to key areas, making rides useful for those who prefer not to walk.

Related guest reviews

8

Jule

Feb 19, 2024

·

Stayed 7 nights

Nice place to stay. It was quiet during my stay. Staff was friendly. Room was clean. The location is about 30min walk from Oldtown, so if you don't like to walk you need to take the bus or a grab. There is a self service laundry just 5 Min walk from here, and a couple vegetarian Restaurants as well. There is a small 7/11 in the building. There was a bit of an old cigarette smoke smell in the room (I guess from the old days where you could smoke in the room) but after 2-3 days of regularly opening the windows, and using AC it was almost gone though (I do have a very sensitive nose, so this might not bother everyone)

10

Thomas

Feb 9, 2023

·

Stayed 3 nights

The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.

6

Pacharapong

Jul 24, 2023

·

Stayed 2 nights

location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception

10

Mike

Aug 13, 2025

·

Stayed 1 night

Excellent staff, location and close to amenities. Spacious room, clean and quite new.

10

Parimila

Feb 7, 2023

·

Stayed 1 night

Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.

10

Yueh Huei

Jun 3, 2024

·

Stayed 2 nights

Strategic location

8

YOKE MENG

Sep 17, 2023

·

Stayed 3 nights

The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.

8

Nancy

Jan 31, 2025

·

Stayed 3 nights

The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.

10

Stan

Dec 25, 2022

·

Stayed 1 night

Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.

6

Xiao

Aug 28, 2025

·

Stayed 1 night

This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

Xiao

Aug 28, 2025

·

Stayed 1 night

This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $63	13 $44	14 $47	15 $46	16 $40	17 $41
18 $41	19 $45	20 $46	21 $46	22 $46	23 $42	24 $42
25 $41	26 $46	27 $45	28 $46	29 $46	30 $42	31 $42

Su	Mo	Tu	We	Th	Fr	Sa
1 $42	2 $46	3 $46	4 $46	5 $46	6 $42	7 $42
8 $42	9 $46	10 $46	11 $46	12 $46	13 $43	14 $42
15 $42	16 $46	17 $46	18 $47	19 $46	20 $42	21 $42
22 $42	23 $46	24 $46	25 $47	26 $46	27 $42	28 $42
29 $42	30 $46

One Pacific Hotel and Serviced Apartments

Prices for One Pacific Hotel and Serviced Apartments

Monthly average prices

About this property

Location

Room options

Standard Twin Room

Standard Room

Deluxe Two-Bedroom Apartment

Executive Room

Deluxe Triple Room

Family Room

Executive Twin Room

Deluxe Twin Room

Deluxe King Room

Deluxe Two-Bedroom Apartment (With Kitchen)

Guest reviews of One Pacific Hotel and Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about One Pacific Hotel and Serviced Apartments

Prices for upcoming dates