Name: Mercure Perth
Address: 10 Irwin Street, Perth, Western Australia, Australia, Perth, Western Australia, AU
Price range: $109–$660 per night
Rating: 7.38

What guests think

At Mercure Perth, travellers consistently praise the central, walkable location and generally friendly, helpful staff, while noting that rooms and bathrooms feel dated, with patchy maintenance, thin walls, and recurring lift issues that can affect convenience.

Facilities like the rooftop pool and gym are appreciated, though maintenance, shade, and access are inconsistent, and one lift is often out of service. Cleanliness and upkeep vary by room and floor, with reports of stained carpets and occasional housekeeping lapses alongside many comments about tidy rooms. Breakfast quality ranges from excellent to disappointing, and Wi‑Fi reliability is frequently weak. Expect a convenient base with welcoming service, but older rooms and uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and gym earn positive mentions, but maintenance and access are uneven (limited shade, loose deck boards, hard‑to‑find entrance), and one lift is often out of service. Parking is mostly valet with limited space and added cost.

Related guest reviews

4

Benjamin

Nov 16, 2023

·

Stayed 2 nights

Two light globes not working in my room. Air conditioning does not appear to be working properly, too cold even after setting temperature at 24 degrees centigrade. Air vent very noisy, I needed ear plugs to go to sleep. One of two lifts not working so long waiting time for lift service.

8

John

Apr 9, 2024

·

Stayed 2 nights

I stayed at the hotel for 6 days. Initially 4 and then extended for a further 2. The hotel is ideally situated in downtown Perth. Easy access to shops, restaurants, bars, cafes etc. There are good public transport links close to the hotel. The main train station is only a 10 minute walk. The hotel staff were all very helpful, courteous and friendly. The room allocated was spacious, clean (cleaned each day) and comfortable. I used both the pool area and the gym and both were very good. The gym was well equipped. I didn’t use the hotel for food so can’t comment on that.

8

Grace

Feb 7, 2025

·

Stayed 2 nights

The Hotel was very handy for a walk to shopping and sightseeing. The room was good had all you would need. The swimming pool was a disappointment for us as when we went up to the top floor there was not enough chairs or loungers to sit on . So we never got to use it.

6

Vivienne

May 22, 2024

·

Stayed 5 nights

Not much sleep with noisy/ squeaky pipe works / water system! Stained / dirty armchairs in room, I had to put a towel on the chair to sit on it! $45 parking per day was very expensive! No toaster or microwave in room.

8

Karim

Jan 20, 2025

·

Stayed 15 nights

I recently stayed at the Mercure Perth for over two weeks, giving me plenty of time to experience all the hotel has to offer. Overall, my stay was very enjoyable, and the excellent breakfast each morning deserves a special mention. The variety, quality, and freshness of the options were outstanding and really set a great tone for the day. However, I did notice some significant deficiencies around health and safety at the pool area, which unfortunately dampened an otherwise positive experience. The pool shade area is currently undergoing works and has been closed off, leaving no shaded areas for guests by the pool—a real inconvenience in the Australian sun. Additionally, the pool deck has several loose floorboards, which I found quite concerning especially as we were on a family trip with children. These pose a significant hazard. This seems like a pressing issue that should be addressed promptly to ensure guest safety. (picture attached). The rest of the hotel, including the room comfort, staff friendliness, and central location, met my expectations for a Mercure property. If the health and safety issues around the pool area are resolved, I wouldn't hesitate to recommend the hotel wholeheartedly. Until then, I’d suggest proceeding with caution if you plan to spend time at the pool with children or even not, given the lack of shade,.

4

Nicole

Jan 9, 2024

·

Stayed 1 night

Old facilities, shower temperature hard to manage, bathroom door and shower door got stuck together. No towels at the pool The pool was hard to find and get up to. Very poor that we needed to pay for parking when we were staying less than 24hrs

10

Donna

Nov 21, 2023

·

Stayed 2 nights

The property was in a fabulous location. The lift was broken which made wait times lengthy

10

John

Jul 17, 2024

·

Stayed 4 nights

An enjoyable and relaxing stay at the Mercury. The room allocated was spacious, comfortable and clean. I used both the gym and swimming pool each day and both were very good. The gym was well equipped. All of the staff I encountered were very friendly and helpful. The hotel is well situated with Perth city centre on a main bus route and 10 minutes walk to the main railway station in Perth.

8

Graeme

Jul 9, 2023

·

Stayed 2 nights

Only seemed to be one lift working beside main reception which didn’t seem enough at busy times. Otherwise a great place to stay

6

Shaun

Jun 22, 2025

·

Stayed 2 nights

Staff are excellent and do their best. Hotel is tired needs some maintenance. Good cbd location. Excellent swimming pool on the roof. Big bath in the room which is nice.

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Cleanliness

Feedback on cleanliness is mixed: many report tidy rooms, while others cite stained carpets, dirty bathrooms or corridors, and slow collection of hallway items. Housekeeping standards and attention to detail vary by floor and stay.

Related guest reviews

4

Dane

Apr 25, 2025

·

Stayed 1 night

Grubby and dated, found someone else’s underwear in our room

4

Rumbidzai

Dec 22, 2023

·

Stayed 5 nights

The hotel room was not clean when we checked in . The toilet was dirty and dark yellow wee stains were around the toilet floor and I had to clean it. Also, the curtains were dirty, and the carpets had horrible stains . Lastly , the fan in the bathroom didn’t work the room would steam up .

6

Sophie

Nov 17, 2025

·

Stayed 2 nights

The bath was dirty, sink was dirty, the room toke too long to clean and the people at the reception had no clue what they were doing.

4

Clinton

Apr 30, 2025

·

Stayed 5 nights

There are two parts to the hotel, one side is refurbished and are the pictures displayed on the website and the second part is the old hidden side and where most holiday visitors are placed. It’s where the bathroom has cracked tiles and paint peeling in the tub. The carpet is stained with red wine, hand prints on the walls and dust covering the light fixtures. It wasn’t a relaxing experience.

8

Martin

May 4, 2025

·

Stayed 1 night

Yeah not bad clean tidy

8

Ann-Marie

Feb 1, 2025

·

Stayed 1 night

Overall great location for walking into the city. Kids loved the pool facilities. Rooms were a great size however the bathrooms could really do with an update/decent scrub. Walls were defiantly not soundproof as noted on the booking website with a loud TV next door on til late.

8

Bradley

Feb 16, 2025

·

Stayed 1 night

Was nice. Nothing special but clean and convenient.

6

Yusaburoh

Jan 3, 2025

·

Stayed 6 nights

清掃が適当

Translate

8

Richard

Feb 5, 2026

·

Stayed 2 nights

Room was clean and staff courteous. Convenient location, short walk to main areas.

4

Lea-Ann

Apr 3, 2023

·

Stayed 1 night

The room felt outdated and very dirty - visible stains on carpet and just all round felt dusty and dirty. There was a beer glass outside of the room when I checked into the room and remained there for the whole of my stay !

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Rooms

Rooms are generally dated with small or aging bathrooms, thin walls, and occasional design flaws (e.g., poor drainage or no shower door), though some are spacious and quiet. Wi‑Fi can be unreliable, and some beds and in‑room tech feel worn.

Related guest reviews

6

Warren

Oct 27, 2025

·

Stayed 4 nights

Bathroom is tiny, old and dated. Noisey, can hear the next room and conversations in the corridor. The room service trays (not just ours) remained in the corridor for more than 12 hours and after the cleaning staff had gone through the rooms.

6

Belinda

Nov 11, 2025

·

Stayed 2 nights

The bathroom in our room had no shower door so the whole bathroom floor would flood. I had to use every towel we had to clean up after a short shower so no one would slip. Reception said this is because it was a wheelchair access room, but feel this would be a hazard for anyone in a wheelchair also. Drainage was not adequate for this room.

6

Shelley

Aug 24, 2023

·

Stayed 1 night

The walls are paper thin and noise from the TV next door was very loud. The rooms are dated and in desperate need of an upgrade.

8

YUMIKO

Oct 16, 2025

·

Stayed 4 nights

枕とベッドが身体に合っているので毎回宿泊させていただいてます。が隣部屋の騒音、大声ででなくても聞こえてきますので耳栓して寝るのがオススメ。

Translate

8

Carol

Jul 14, 2025

·

Stayed 3 nights

Good location, easy walk around the CBD. Spacious room and quiet up on the top floor. Rooms a little tired, carpet needs replacing and bathrooms could do with a refresh. Large bathroom though, with a bathtub and separate shower.

6

Ridhwaan

Sep 15, 2025

·

Stayed 2 nights

It was a long overdue trip to Perth, after spending much time searching for the right accommodation I opted for Mecure which by most standards is and has been a good option. We weren’t overly disappointed because we didn’t spend all that much time in the room except for the latter part of our evening and a little bit in the morning. The bathroom was the greatest let down. No extractor fan meant after a shower the bathroom was muggy as could be, the shower itself is beyond tiny, the old style mixers meant regulating water temp was a problem, the wash basin has surface cracks. The overall room is in desperate need of a facelift but it’s ok, as average as average could be. My overall rating would be 2.5 to max 3 star rating. Would we return probably not. The best part of the accommodation was the location and that too our view was overlooking a very unsightly rooftop. Mercure…invest in a revamp! Last but not least we had the most inconsiderate bunch of people on our floor, made an absolute racket towards midnight and early morning.

6

Debbie

Jun 3, 2024

·

Stayed 7 nights

Only had 1 lift working, air con felt like it wasnt on and wifi didnt work, no exhaust fan in bathroom, fogged up mirror. Close to everything, bed very comfy.

8

John

Mar 23, 2025

·

Stayed 2 nights

Our only complaint is the quality of the bed, it did not provide a good sleep. Every time one person moved the whole bed shook, plus it felt smaller than a queen size bed and had some sort of plastic topping on the mattress which makes a terrible noise everytime you move.

8

Ryan

Jun 29, 2025

·

Stayed 1 night

Room dated but good size. Shower wasn't the best.

6

Karl

Apr 22, 2025

·

Stayed 2 nights

Wifi never work properly when i pay for amendments i expect it or a return fund because ur providing advertising is false pluse it it time u up grade on tvs there priminitive had old features plus u should advertise size limmit on valay parking staff need to be more providing on facilities as well

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Service

Staff are widely described as friendly and helpful, with several examples of proactive assistance and smooth check‑ins. However, there are occasional service lapses, long queues, communication issues, and inconsistent restaurant service.

Related guest reviews

10

Graham

Nov 6, 2025

·

Stayed 3 nights

I have stayed at this hotel many times over the years and once again had another great stay. It is always my first choice when staying in the CBD, The service offered by Ella at the front desk, from check-in to check-out, was excellent and nothing was too much trouble for her. Also a shout out to the two maintenance guys (sorry I don't know their names) who tried to fix the safe in the first room I was allocated. Despite their efforts they had to close off the room and offered me a change of room with an upgrade to Room 1028. This was greatly appreciated and a very nice way to start my eight week trip around Western Australia with the first three night's in this room. I am staying here three more times during my trip, for a further ten night's, and am sure those stays will be as good as this one was Graham

10

Graham

Nov 25, 2025

·

Stayed 3 nights

Despite it being a very busy time for all the staff, with the Ashes Cricket Match starting the day I left, they were all as great as they normally are. I left my Computer Mouse in my room when checking out and only realised the day after. I went back and spoke to Kristal and then two others on Reception the next morning and they all could not do enough to help to try and locate it for me. The good news was when I went back on the third day after checking-out, they had found it for which I can't thank them enough for. A great service once again and I look forward to returning to the hotel again in a few days time for a weekend stay and also the further seventeen days I have booked here throughout December.

8

Simon

Nov 16, 2025

·

Stayed 2 nights

Staff were friendly and very heloful.

10

Florentino

Jun 25, 2023

·

Stayed 4 nights

Enjoyed my stay in Mercure Perth Very good service and very friendly, helpful staff. Will definitely stay in Mercure for the next business trip

4

John

Apr 15, 2024

·

Stayed 2 nights

Service from front desk was poor - I reported issues with room clock twice and no action was taken. I was not made aware of the $100 debit for incidentals nor fees applying to parking at the hotel.

2

Siobhan

Oct 8, 2023

·

Stayed 1 night

Didn’t like that they couldn’t find our booking, then booked us into a room that was already occupied and the fact that we could enter someone elses room was a concern. The breakfast was very average, there was a man stuck in lift when we arrived so with one working made time to check on and get around very timely

6

Craig

Mar 5, 2024

·

Stayed 3 nights

Hotel staff could not handle the volume of ppl booked over the weekend, it is run down and needs to be updated. overall the hotel needs a major over haul

4

Natasha

Jan 16, 2025

·

Stayed 1 night

On arrival was offered an upgrade but unsure why. No milk in the fridge No information booklet When wanting room service the phone didn't work and had to use mobile. When enquiring about room service found out it was heavy expensive. Other people next to us allowed their children to play in the hallway past 2130 and again before 0730 the next morning. When explaining all of this to the receptionist at checkout all we got as a response was "oh I'm sorry about that". Won't stay again or recommend.

8

Amanda

Dec 19, 2023

·

Stayed 1 night

Great, efficient, friendly service. Clean room. The hotel is well run but needs renovating- particularly the antiquated bathroom.

10

Graham

Nov 30, 2025

·

Stayed 2 nights

Once again I had another great two night's stay at this hotel. Nothing is too much bother for all the staff here. From Crystal sorting out my room for this and two other stays I have upcoming in December to Camilla who was very helpful and friendly while serving at the bar. I even went out for the day and realised I had left my laptop charged in and phoned reception and spoke to a lady who was working on Saturday morning who arranged for Housekeeping to go and unplug it. This was very helpful as I was out all day and my laptop does get hot if left charging for too long. I look forward to my next five day stay starting tomorrow.

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Location

Consistently praised central location, walkable to shopping, transport, and attractions.

Related guest reviews

8

Liana

Jun 11, 2025

·

Stayed 6 nights

Location was nearby shopping area. Easily walkable.

8

Adam Raynor

Mar 29, 2023

·

Stayed 2 nights

Good location.

10

Sean

Jan 10, 2024

·

Stayed 2 nights

Had everything we needed and was in walking distance to shops, jetty and many other things

10

Nazmun

Dec 15, 2024

·

Stayed 2 nights

Such a good location to get into town

8

Bo

Sep 21, 2023

·

Stayed 9 nights

Close to public transport and shopping.

10

Vanessa

Oct 27, 2025

·

Stayed 1 night

Great location, central and close to where we wanted to go for a concert. Breakfast buffet was great. Valet parking was very handy. Staff are all friendly and lovely.

6

Nita

Aug 11, 2023

·

Stayed 2 nights

Heart of the cbd

8

Richard

Feb 5, 2026

·

Stayed 2 nights

Room was clean and staff courteous. Convenient location, short walk to main areas.

10

Ken

Oct 10, 2025

·

Stayed 5 nights

Great suite, lots of room … helpful staff & easy access to all city attractions…

8

FRANCESCO

Jan 13, 2024

·

Stayed 21 nights

excellent position

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Dining

Breakfast feedback is highly variable, from excellent and plentiful to poor with slow replenishment or limited selection; some note restaurant closures or limited room service. Overall food quality ranges from tasty to underwhelming.

Related guest reviews

8

Julie

Nov 12, 2024

·

Stayed 8 nights

The Mecure Irwin St was very well located. Some very helpful staff. David in Cucina in Hay was particularly good Some negatives Hot water was very hit and miss, cold most mornings. If you got to breakfast later than 8 you missed out on pastries, bacon,cold meats etc.

8

Helena

Jul 11, 2023

·

Stayed 1 night

overall for the price everything was really good, the breakfast was very nice, great selection of food and all the staff were polite and helpful

8

Elizabeth

Jan 15, 2023

·

Stayed 19,357 nights

Hotel in convenient location to most activities we chose for our week long visit. Was easy to get to using a Transperth bus from the airport. Also on Red CAT bus route. Easy check in and staff very friendly. However, there were some very disappointing features. Room condition was poor - curtains were hanging off their hooks and sheets were not changed during our 5 night stay despite some marks we accidentally made on the top cover. Carpet was not well vaccuumed during our stay. Room service tray from the first night was not collected from outside our door for 3 days. The breakfast had lots of options but on 3 out of the 5 mornings the bain marie hot foods were empty and not replaced in the time we sat in the breakfast room. We had booked a superior double room but it didn't feel very spacious. Overall the location and staff made it welcoming - it felt like a staff shortage might be contributing to the issues. It

4

Kan

May 19, 2024

·

Stayed 2 nights

Breakfast is awful. Facilities old.

10

Katrina

Jun 5, 2023

·

Stayed 2 nights

Great hotel. Staff were friendly and helpful. Breakfast was amazing. Definitely recommend.

8

Kunal

Feb 18, 2024

·

Stayed 14 nights

The housekeeping and front desk staff was excellent. The restaurant staff, especially at breakfast hour need to improve a lot. Very rude and unhappy doing their job.

10

Vanessa

Oct 27, 2025

·

Stayed 1 night

Great location, central and close to where we wanted to go for a concert. Breakfast buffet was great. Valet parking was very handy. Staff are all friendly and lovely.

10

Sophie

Aug 28, 2025

·

Stayed 5 nights

The hotel is relaxedly quiet and the staff are warm, professional, non-intrusive - yet helpful when needed. The bed was comfortable and the sheets crisp! It had all that was needed. The shampoo, conditioner & bodywash products were so delightful that I have ordered some for home use! I did need to request decaf coffee sachets & housekeeping promptly provided some. A shower cap might be a nice addition to the complimentary items available. And maybe an oatmeal or shortbread biscuit, to go with a cuppa? It was nice to have the tea, coffee & milk. Could maybe add hot chocolate sachets? The restaurant on the Mercure's Hay Street entrance serves tasty food and is open at useful hours. All in all, a happy, restful stay at a hotel close to many useful venues from the waterfront, to churches, shopping malls, cafés and the Perth Mint!

10

Linda

Nov 15, 2023

·

Stayed 13 nights

This hotel is in a good location for visiting Perth. Easy access by walking or public transport. Breakfast a bit hit & miss e.g. items not replenished quickly enough or cold. No hairdryer in the room. Safe in wardrobe but we had to stand on a chair to reach it. Overall though we enjoyed our stay there

4

Louise

Mar 6, 2023

·

We were quite disappointed in the property on this stay. The room amenities were very minimal, phones did not work, no kettle in room, no towels in pool area. The reception staff were however very helpful in trying to rectify these issues & seemed to be covering many areas of the hotel. Housekeeping was poor, items under beds from previous occupants, 3 requests to get a kettle. Breakfast buffet was ok in quality but selection was lacking. The hotel needs a good tidy up of facade especially pool area. Overall disappointing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$134
February	$166
March	$168
April	$131
May	$145
June	$125
July	$126
August	$134
September	$139
October	$173
November	$209
December	$149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $322	2 $187	3 $183
4 $302	5 $660	6 $576	7 $557	8 $317	9 $164	10 $124
11 $109	12 $145	13 $160	14 $210	15 $167	16 $163	17 $158
18 $149	19 $209	20 $229	21 $213	22 $197	23 $139	24 $173
25 $119	26 $184	27 $232	28 $233	29 $213	30 $126	31 $152

Mercure Perth

Prices for Mercure Perth

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Suite, 1 Double Bed

Superior Room, 2 Double Beds

Classic Room, 1 Queen Bed

Classic Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Guest reviews of Mercure Perth

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mercure Perth

Considering this hotel for your Perth trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $134	21 $143	22 $147	23 $148	24 $142	25 $156	26 $204
27 $231	28 $259	29 $258	30 $289