Is parking available at the property?

Free self-parking is available on-site. Nearby parking is also available for a fee of IDR 50,000 per day, located 164 feet away. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately IDR 198,000 for adults and IDR 99,000 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of IDR 250,000 per vehicle (one-way, maximum occupancy 3). This service is available 24 hours, and guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Downtown Kuta, just steps from Kuta Beach (0.1 km) and 4 minutes by foot from Poppies Lane II (0.3 km). It is also 0.5 km from Beachwalk Shopping Center and 0.8 km from Legian Beach.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 8:00 AM to 8:00 PM. There is also an infinity pool available.

What are the hotel's policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 550,000 per night. Advance request or confirmation may be required for extra beds.

The Kuta Beach Heritage Hotel in Kuta

Average nightly price at The Kuta Beach Heritage Hotel - Managed by Accor by month, last 12 months (USD)
Month	Average price
January	US$67
February	US$62
March	US$61
April	US$58
May	US$58
June	US$55
July	US$63
August	US$71
September	US$62
October	US$68
November	US$64
December	US$76

What guests think

Across many reviews, The Kuta Beach Heritage Hotel - Managed by Accor is praised for friendly staff, a central spot opposite Kuta Beach, and a rooftop pool with sunset views, though nearby construction has affected the outlook for some stays.

Room experiences vary, with some enjoying spacious layouts and balconies while others find them dark or noisy and note maintenance issues such as weak water pressure or faulty doors. Cleanliness and upkeep are mixed, with reports of dust, odors or pests alongside otherwise tidy spaces. Breakfast is generally well liked but can be inconsistent. Expect a lively, convenient base with great views and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and ocean views are a highlight, with a rooftop bar/restaurant and on-site spa. Nearby construction has impacted views for some stays, and plunge pools are shallow; spa feedback is mixed.

Related guest reviews

2

Jun

6 Sept 2025

·

Stayed 4 nights

海が見えるインフィニティプールがセールスポイントのひとつだと思いますが現在海側で工事を行っておりプールに入っても工事現場が目の前に見えます予約の時には記載が無かったと思いますホテルの写真にもインフィニティプールを使用するなら予約時にわかる様にするべきだと思います従業員もサービスが良いだけに残念です

8

Marko

10 Sept 2023

·

Stayed 3 nights

I thought the hotel was good for the 3 nights we spent. I choose the room with the "pool" outside the room and was disappointed to find out that it was about a foot deep. That was the whole reason for picking that specific room and it will have been better if the hotel offered floating breakfast.

10

Bruno

16 Oct 2023

·

Stayed 1 night

Beautiful pool with an amazing view of the sunset

10

Michael

30 Sept 2025

·

Stayed 13 nights

The staff was exceptional and the spa was great.

8

Trina

25 Dec 2024

·

Stayed 2 nights

Loved roof top pool! Terrible massages at the spa

6

Ester

29 Aug 2025

·

Stayed 6 nights

Over many years we have stayed at the Heritage, but, no more. It seems like upkeep is not part of the Heritage or Accor group mantra. We booked the Junior Suite, for the balcony and the beach and street view. The room was lovely, but really showing signs of tiredness. Especially the bathroom. The glass and tiles are soiled our shower door would not stay shut, took 2 attempts are a whole afternoon to fix, and still not properly. Couldn't open shower or toilet door independently, didn't want to waste more time so just put up with it. Sink plug and drain mechanism also not functioning. Still we loved the balcony, and our bed, and extra space the Junior Suite gives. Breakfast has changed and gone downhill, food not hot, variety has changed, and in general, not the greatest selection as i was used to in the past. Pool bar and food, is very expensive, and you have to add 21% tax on top. The selection and quality of this has also changed for the worst. Staff are always a credit to the hotel, and it was good to see and be remembered by some of the older staff. A new hotel is being built in front of roof top pool, so when complete i imagine the Heritage will loose the views of the beach from the pool. In general staff a great, hotel is clean, but needs a lot of updating, and food and drink prices are far too expensive. Sorry Heritage you were my favourite hotel, for about 10 or more years, but, not anymore, and we wont be back.

8

Fiona

29 Apr 2025

·

Stayed 1 night

We stayed for 10 days at this Hotel. We had the lagoon pool access room which was private shared with only around 8 other rooms and caught the morning sun. The king bed was huge, rooms cold with aircon. TV stations were limited for movies etc. room made up everyday with cute towel designs. Bring your own conditioner as the shampoo/conditiioner is not good for longer hair. The pool on fourth floor had great sea views and access to a bar. Breakfasts had great variety and Resteraunt on top floor both had great food. One more formal and one more casual Overall the staff were efficient and responsive -great. Hotel is centrally located in Kuta.

10

Yvette

20 Nov 2024

·

Stayed 3 nights

Great Location, nice pool. Clean bathrooms and spacious rooms.

8

Hayley

2 Oct 2023

·

Stayed 3 nights

Great rooftop pool with beautiful sunsets. Rooms are nice and bright and spacious. Buffet breakfast was good too with lots of options.

10

Neena

12 Apr 2023

·

Stayed 2 nights

Such a beautiful clean hotel and the views from the pool are fantastic! Music was great and the spa was amazing! One of the best hotels we stayed at in Bali!

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Cleanliness

Feedback is mixed: many found rooms clean, but others reported dust build-up, hallway odors, pests, and occasional maintenance-related leaks or worn linens; housekeeping consistency varies.

Related guest reviews

10

Ming Long

13 Feb 2023

·

Stayed 2 nights

The place was clean and nice!

4

JOSE ANTONIO

21 Jul 2025

·

Stayed 1 night

Demasiado sucio poco mantenimiento

8

Mohamed

30 Sept 2023

·

Stayed 6 nights

Les Très bon emplacement Gentillesse du personnel Petit déjeuner au top Piscine magnifique Les - Cafards dans la chambre Pommeau de douche qui fuyait

6

Mark

8 Sept 2025

·

Stayed 4 nights

The hallways were dark and the carpets smelled horribly.

10

Pierre

20 Nov 2025

·

Stayed 1 night

Clean room , nice view and friendly people

10

george

12 May 2025

·

Stayed 5 nights

The staff were great and very helpful Room was nice and clean

6

Michael

19 Apr 2024

·

Stayed 4 nights

Due to environmental policies they don’t actually clean the rooms with bleach or sterilise anything so my perception is the room was dirty. I only ate at the hotel and got Bali belly every time I ate, which became obvious that non sterile policy existed in the kitchen as well. It doesn’t matter how well I clean my hands if no one else does. A vacuum might work to pickup dust if you actually used it! I did see a vacuum in the hallway.. never saw it used in the room, and I did stay in to observe how the room was cleaned. The staff were made aware of room issues like toilet running constantly and still it was not rectified. If you can’t drink the water from the tap how can you hope to clean yourself without re contamination? All in all the view was spectacular.. can’t say the same for Bali belly

8

HIDEKAZU

12 Aug 2024

·

Stayed 3 nights

シーツ交換に来たみたいだったが、使用後のシーツをそのまま？というくらいシワだらけのシーツがセットされていた。見た感じは同じシーツ

8

Peter

18 Aug 2025

·

Stayed 10 nights

An enjoyable nautical theme with great staff and suitable accommodations and pool facilities. Superior buffet breakfast and view. Regrettably a great deal of construction on the property hampers the view and atmosphere. The only issue with the rooms is the floors are not cleaned well with lots of dust build up visible under tables and vanity.

8

MAHDI

29 Jan 2023

·

Stayed 4 nights

breakfast not good room and beds not very clean plates also dirty ond stinks

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AI-generated summary based on recent guest reviews

Rooms

Experiences vary: some rooms are spacious with comfortable beds and beach-view balconies, while others feel dated or dark (some lack daylight) and can be noisy from nearby nightlife and traffic. Recurring issues include weak water pressure, AC problems, and faulty doors/fixtures.

Related guest reviews

8

Mohamed

30 Sept 2023

·

Stayed 6 nights

Les Très bon emplacement Gentillesse du personnel Petit déjeuner au top Piscine magnifique Les - Cafards dans la chambre Pommeau de douche qui fuyait

10

Karen

9 Oct 2025

·

Stayed 2 nights

Stunning room. Great location and wonderful staff!

10

Ivan

25 Feb 2025

·

Stayed 1 night

Gutes Hotel, Pool ist gut. Gute Aussicht. Zimmer sind jedoch sehr dunkel , kein Balkon und Blick auf die reception. = immer storren zu = sehr dunkel. Schwer zu erkennen am Morgen ob es morgen ist oder noch dunkel. Empfehle höhere Zimmer zu nehmen mit einem normalen Fenster und Tageslicht, aber da sind wir schon beim Preis des Hard Rock Hotels , Kann nichts schlechtes sagen

4

Patricio

12 Jul 2025

·

Stayed 1 night

A lot of noise during the night

10

Khairunnisa

6 Sept 2023

·

Stayed 2 nights

Room was great.. we had a great stay.. staff was friendly.. location was great too as it was nearby the beach and shopping area.. can get a abit noisy at night

10

Gabriel

11 Nov 2025

·

Stayed 5 nights

Friendly and helpful staff, air con leaks because they’re on full time, so be careful under the vents. Other than that it was a great place highly recommend! Comfy bed, great room and right in front beach with great views of sunset.

6

Margaret

3 Mar 2023

·

Stayed 2 nights

This was probably a really nice place in its heyday, but it is definitely starting to show its age. The rooms, especially the bathrooms, could really use an update. Bathroom fixtures were rusty and most surfaces were stained. The patio doors didn’t lock (although this was fixed as soon as we reported it, however it seemed like something that would quickly break again). There is very limited bathroom privacy since the “bathroom” is just a section of the bedroom separated by a partial curtain. At least the toilet is behind some frosted glass, but there is no sound isolation. The bathroom is also much too dark. The mirror lighting is terrible for make-up application, with a shadow-casting up-light. The area on the beachfront is nice, but it also means that it’s always noisy. The staff and service were great and both check-in and check-out were quick and easy. Amenities included disposable slippers, robes, safe, mini-fridge, hot water kettle/teas, and two complimentary water bottles. The room was very large and both nightstands had international outlets, which really came in handy.

8

David

2 Jun 2025

·

Stayed 2 nights

Great view!

6

Ester

29 Aug 2025

·

Stayed 6 nights

Over many years we have stayed at the Heritage, but, no more. It seems like upkeep is not part of the Heritage or Accor group mantra. We booked the Junior Suite, for the balcony and the beach and street view. The room was lovely, but really showing signs of tiredness. Especially the bathroom. The glass and tiles are soiled our shower door would not stay shut, took 2 attempts are a whole afternoon to fix, and still not properly. Couldn't open shower or toilet door independently, didn't want to waste more time so just put up with it. Sink plug and drain mechanism also not functioning. Still we loved the balcony, and our bed, and extra space the Junior Suite gives. Breakfast has changed and gone downhill, food not hot, variety has changed, and in general, not the greatest selection as i was used to in the past. Pool bar and food, is very expensive, and you have to add 21% tax on top. The selection and quality of this has also changed for the worst. Staff are always a credit to the hotel, and it was good to see and be remembered by some of the older staff. A new hotel is being built in front of roof top pool, so when complete i imagine the Heritage will loose the views of the beach from the pool. In general staff a great, hotel is clean, but needs a lot of updating, and food and drink prices are far too expensive. Sorry Heritage you were my favourite hotel, for about 10 or more years, but, not anymore, and we wont be back.

6

Sascha

7 Aug 2024

·

Stayed 2 nights

Leider ein Raum ohne Tageslicht. Da Hotel ist sehr in die Jahre gekommen und hatte mit den Wasserrohren Probleme. Zimmer war super kalt, was man nicht ändern konnte. Service sehr nett, Frühstück gut.

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Service

Service is a strong point, with consistently friendly, helpful staff across reception, restaurants, pool, and housekeeping, plus generally smooth check-in/out.

Related guest reviews

10

Jaz

12 Mar 2024

·

Stayed 4 nights

Staff surely makes or breaks a hotel's stay. Superb & excellent FO Ms Putu & Ms Dayu delivered above par!!!❤️❤️❤️❤️❤️

10

frank

12 Feb 2026

·

Stayed 5 nights

The staff make the stay at this hotel very nice indeed. This includes the reception staff, the pool staff and the cleaning staff. You greeted everywhere with a Balinese smile! Bologne

10

george

12 May 2025

·

Stayed 5 nights

The staff were great and very helpful Room was nice and clean

10

Sonya

22 Mar 2025

·

Stayed 4 nights

Really amazing staff & great pool area, great breakfast & good communication thrkughout check in & check out.

10

Karen

9 Oct 2025

·

Stayed 2 nights

Stunning room. Great location and wonderful staff!

10

DONALD

21 Mar 2025

·

Stayed 2 nights

The Kuta Beach Hotel was amazing. Located across the street from the beach. Lots of shopping from local vendors including food, drink and live music. Hotel staff was very helpful with any need and extremely polite. Room was large with balcony overlooking the beach.

10

Beverley

30 Mar 2025

·

Stayed 6 nights

Good location. Overall friendly staff throughout the hotel, rooftop bar/restaurant and spa also the security out front too. Definitely recommend.

10

David

9 Mar 2024

·

Stayed 2 nights

I return to this location as i know the standards that i can expect and i have never been disappointed. It may not be the newest but the people really make the difference here. I stayed here twice on my most recent visit to Bali and would recommend for anyone that wants a well priced and friendly location close to plenty of facilities. Special mention to Alfil who helped during my stay and Komang who was always so friendly and proactive at the main entrance. I look forward to returning soon!

8

Thilagamoney

2 Feb 2024

·

Stayed 10 nights

Staff were very friendly and helpful.

10

stuart

13 Jun 2025

·

Stayed 6 nights

Great hotel, great staff, easy check-in, daily house-keeping service, food was good....would go again!

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AI-generated summary based on recent guest reviews

Location

Excellent for beach access and close to shops, malls, and restaurants. The area is very busy and lively, with heavy traffic and late-night music affecting quiet.

Related guest reviews

10

Carmen

3 Sept 2023

·

Stayed 7 nights

Great place, convenient location and very welcoming staff.

10

Kelly

22 May 2023

·

Stayed 3 nights

Loved the location and view of the beach

10

Stevie

11 May 2025

·

Stayed 10 nights

Nice hotel. Walking distance to everything. Across the road from Kuta Beach

10

Naomi

1 Dec 2023

·

Stayed 3 nights

Great location and value for the price, would stay again.

8

Chor Ling

19 Dec 2022

·

Stayed 19,344 nights

Location of the hotel is good, facing the Kuta Beach and within walking distance to shopping and mall. However, the car porch area is very small and difficult to load and unload your luggage. The road in front of hotel is always busy and traffic jam seems like a daily issue. Hotel breakfast can be improved. Selection is ok but need to improve on quality and taste.

10

Lan

6 Jan 2024

·

Stayed 5 nights

Great location, right next to beach, hotel staff were great. Will be staying here again

10

Jerry

7 May 2023

·

Stayed 1 night

Great location in Bali. Across from the beach and near many restaurants and shopping.

10

Nadia

15 May 2023

·

Stayed 6 nights

property is located in a busy area.. there are definitely lots of options for food & shopping. noting multiple convenience stores in & around the hotel to cater to your needs. a long stretch of beach is directly across the street, which is nice. however, the main street that divides the beach & the hotel is super busy (day & night) and has no pedestrian crossing. you literally need to take advantage of an opening between the vehicles & run!!! live music can also be heard until late. these were not issues for us, but could be a problem for others. the property looks a lot newer in the photos, but we were happy with our room. all staff that we came across were friendly. great customer service from the ladies at the breakfast buffet and rooftop restaurant. special mention to Amelia at reception who checked us in. she was very welcoming and friendly. =) breakfast buffet spread is unreal - huge variety & delicious. meals & drinks from the rooftop restaurant very great. awesome views from the rooftop pool & patio. we had an oceanview room with a huge balcony / patio. overall, we really enjoyed our stay.

10

ALI

5 Jun 2025

·

Stayed 4 nights

Hotel face a l'océan et proche des restaurants et shopping

8

Ken

4 Jan 2024

·

Stayed 2 nights

Great hotel, great location, great staffs. Hotel condition is average, however in and out by taxi is horrible, we came back from a excursion and when get to the Kuta area is bumper to bumper , it took us 1/2 hr to move to 1 mile

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Dining

Breakfast is often praised for variety and taste, and the rooftop restaurant offers sunset views. Several guests noted cold dishes, limited seating or understaffing at breakfast, and higher prices at the pool bar, so quality can feel inconsistent.

Related guest reviews

8

Toni

5 Dec 2024

·

Stayed 7 nights

The breakfast was amazing. The staff were always very helpful and friendly

8

Mohd Shahru Razmi

11 Oct 2023

·

Stayed 4 nights

breakfast should be more variaty,

10

Larry

3 Jul 2023

·

Stayed 4 nights

The breakfast buffet could use more seating.

6

Ester

29 Aug 2025

·

Stayed 6 nights

Over many years we have stayed at the Heritage, but, no more. It seems like upkeep is not part of the Heritage or Accor group mantra. We booked the Junior Suite, for the balcony and the beach and street view. The room was lovely, but really showing signs of tiredness. Especially the bathroom. The glass and tiles are soiled our shower door would not stay shut, took 2 attempts are a whole afternoon to fix, and still not properly. Couldn't open shower or toilet door independently, didn't want to waste more time so just put up with it. Sink plug and drain mechanism also not functioning. Still we loved the balcony, and our bed, and extra space the Junior Suite gives. Breakfast has changed and gone downhill, food not hot, variety has changed, and in general, not the greatest selection as i was used to in the past. Pool bar and food, is very expensive, and you have to add 21% tax on top. The selection and quality of this has also changed for the worst. Staff are always a credit to the hotel, and it was good to see and be remembered by some of the older staff. A new hotel is being built in front of roof top pool, so when complete i imagine the Heritage will loose the views of the beach from the pool. In general staff a great, hotel is clean, but needs a lot of updating, and food and drink prices are far too expensive. Sorry Heritage you were my favourite hotel, for about 10 or more years, but, not anymore, and we wont be back.

8

Fiona

29 Apr 2025

·

Stayed 1 night

We stayed for 10 days at this Hotel. We had the lagoon pool access room which was private shared with only around 8 other rooms and caught the morning sun. The king bed was huge, rooms cold with aircon. TV stations were limited for movies etc. room made up everyday with cute towel designs. Bring your own conditioner as the shampoo/conditiioner is not good for longer hair. The pool on fourth floor had great sea views and access to a bar. Breakfasts had great variety and Resteraunt on top floor both had great food. One more formal and one more casual Overall the staff were efficient and responsive -great. Hotel is centrally located in Kuta.

10

Christopher

12 Aug 2025

·

Stayed 3 nights

The hotel and front of house was amazing. The room was a little 1980s but still very nice and the balcony ocean view was magic. Construction next door was little annoying but it's something everybody has to get over. My only complaint was breakfast ..seemed understaffed and food was only ughh....yoghurts not good fruit not good and salad not fresh.

8

Cecilia

11 Sept 2024

·

Stayed 3 nights

The buffet and dinner restaurant were absolutely exquisite!

8

Tim

26 Sept 2023

·

Stayed 2 nights

We enjoyed our stay at Kuta Heritage. The room was spacious and very comfortable with a balcony view to the beach. The location was excellent, just across the road from the beach and central to Kuta shops, cafes, bars, markets, etc. The staff were very friendly and welcoming and the service was good. There was a huge selection for the breakfast buffet each morning and a highlight was a dinner at the restaurant with great view of the spectacular sunset. The one downside was the noise each night from bands playing in/near the hotel.

10

Regina

10 Oct 2025

·

Stayed 3 nights

Prachtige kamer, gratis upgrade gekregen naar kamer met balkon. Vriendelijk en behulpzaam personeel. Heerlijk uitgebreid ontbijt. Op de boulevard van Kuta.

10

Cahil

11 Nov 2024

·

Stayed 4 nights

Great people within the hotel. Great stay and strongly encourage the breakfast package. Great food!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $63
18 $63	19 $65	20 $60	21 $60	22 $60	23 $60	24 $61
25 $60	26 $61	27 $61	28 $59	29 $59	30 $59	31 $59

Su	Mo	Tu	We	Th	Fr	Sa
1 $57	2 $57	3 $57	4 $57	5 $57	6 $57	7 $57
8 $57	9 $56	10 $57	11 $57	12 $57	13 $57	14 $57
15 $57	16 $57	17 $57	18 $57	19 $57	20 $57	21 $57
22 $56	23 $56	24 $56	25 $56	26 $56	27 $56	28 $56
29 $56	30 $56

The Kuta Beach Heritage Hotel - Managed by Accor

Prices for The Kuta Beach Heritage Hotel - Managed by Accor

Monthly average prices

About this property

Location

Room options

Superior Twin Room, 2 Twin Beds

Executive Twin Room, 1 Bedroom, Balcony (Heritage)

Classic Twin Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed (Plunge Pool)

Deluxe Twin Room, 2 Twin Beds, Balcony

Suite, 1 King Bed (Heritage)

Superior Room, 1 King Bed

Classic Room, 1 King Bed

Executive Room, 1 King Bed, Balcony

Junior Suite, 1 King Bed

Guest reviews of The Kuta Beach Heritage Hotel - Managed by Accor

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Kuta Beach Heritage Hotel - Managed by Accor

Prices for upcoming dates

Business details