Name: Platinum Hotel&Residence Wilanów
Address: Ledóchowskiej 12, Warsaw, Poland, Warsaw, Masovian Voivodeship, Poland
Rating: 8.17

Guest reviews

8.2

Very good

Based on 1,623 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Platinum Hotel&Residence Wilanów, travelers describe a generally clean, modern, and affordable stay in a quiet residential area with bus links and convenient airport access, though some report inconsistent housekeeping, dated or worn details, and occasional maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Andreas

3 weeks ago

·

Stayed 1 night

This review is written by a person who sleeps in hotels 5-6 days a week, close to 300 nights annually, this was the most unfriendly , arrogant receptionist I have ever met, with no service mind at all. I arrive at the counter, he don’t say hi or anything (fine it’s not mandatory)… So I say hi sir I am here to check in, he asks do you want breakfast tomorrow, I said I will decide tomorrow morning : he says with great irritation yes or no !!? I asked about the parking, what the hourly rate is: he responds abruptly its same 1 hour or the whole day is 55 zloty it’s not negotiable. But the price list says 5 zloty per hour. Fine i paid, I don’t want to discuss over pennies. Then he reply that breakfast or parking is not negotiable. In all his rudeness and arrogant behaviour he finally give me the card to the room without a single word. I go to the elevator in front of the reception but he shouts: it’s next building!! I reply: you could have said so. Worst hotell experience so far, I would not come here for free even if the place is quite nice, the behaviour was unacceptable.

10

Wojciech

Apr 19, 2026

·

Stayed 1 night

Very good reasonable price

10

seckin

Jan 20, 2026

·

Stayed 1 night

Very good.

6

Artur

Dec 7, 2025

·

Stayed 1 night

Overall ok, but car park is paid and the room need a bit of refurb

2

Pi Chi

Dec 1, 2025

·

Stayed 2 nights

Photo doesn’t match

Ledóchowskiej 12, Warsaw, Poland

Location

Located in Wilanów, a neighborhood in Warsaw, Platinum Hotel & Residence Wilanów is near the airport. Wilanów Palace and Museum of Polish Military Technology are cultural highlights, and some of the area's activities can be experienced at Room Escape Warsaw and Szczesliwice Ski Slope. Check out an event or a game at National Stadium, and consider making time for Palace of Culture and Science, a top attraction not to be missed.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 06:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, parking is available on-site at Platinum Hotel & Residence Wilanów. It is a private parking facility.

A delightful breakfast is offered at the hotel, although specific details about the type and serving hours are not provided.

Check-in is available from 14:00, and check-out is until 12:00. Early check-in and late check-out may be available upon request, but additional costs may apply.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about other accessibility features are not provided.

The hotel is situated in the Wilanów district of Warsaw, near the airport. It is close to cultural highlights such as Wilanów Palace and the Museum of Polish Military Technology, with other attractions like the Fryderyk Chopin Museum and Copernicus Science Centre also nearby.

Children are welcome at the property, and there is no specified minimum age for children to stay for free.

Platinum Hotel&Residence Wilanów

Amenities

Property description

Book on Vio