Petit Palace Alcalá
$230
/ night
Avg. for November
Prices for Petit Palace Alcalá
Select dates to see prices and availability
$230
/ night
Avg. for November
Monthly average prices
Nightly prices at Petit Palace Alcalá average $151 in August, the cheapest month, and $295 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $170 |
| February | $187 |
| March | $215 |
| April | $256 |
| May | $290 |
| June | $234 |
| July | $156 |
| August | $151 |
| September | $295 |
| October | $274 |
| November | $230 |
| December | $188 |
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Nov · $230
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Most expensive: September (~$295)
Cheapest: August (~$151)
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Location
With a stay at Petit Palace Alcalá, you'll be centrally located in Madrid, steps from Casino de Madrid and Sala Alcala 31. This hotel is 0.2 mi (0.4 km) from Edificio Grassy and 0.4 mi (0.6 km) from Teatro Alcazar.
What's nearby
Calle de Alcalá(0.1 miles)
Casino de Madrid(0.1 miles)
Sala Alcala 31(0.1 miles)
Tourist Information Center(0.1 miles)
Teatro Alcazar(0.1 miles)
San Fernando Royal Academy of Fine Arts(0.1 miles)
Gran Via(0.1 miles)
Real Casa de la Aduana(0.1 miles)
Plaza de Canalejas(0.1 miles)
Banco Hispano Americano(0.1 miles)
Casino Gran Via(0.2 miles)
Círculo de Bellas Artes(0.2 miles)
Puerta del Sol(0.2 miles)
Edificio Grassy(0.2 miles)
Preciados Street(0.2 miles)
The preferred airport for Petit Palace Alcalá is Adolfo Suarez Madrid-Barajas Airport (MAD)(10.7 miles)
Babysitting / Child Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Location
Vírgen de los peligros 2 (esquina Alcala 23), San Blas-Canillejas, Madrid, Community of Madrid, Spain
Calle de Alcalá (0.1 miles)
Casino de Madrid (0.1 miles)
Sala Alcala 31 (0.1 miles)
Tourist Information Center (0.1 miles)
Teatro Alcazar (0.1 miles)
San Fernando Royal Academy of Fine Arts (0.1 miles)
Room options
6
Basic Double Room
Room details
1 Full Bed
Sleeps 2
139 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Standard Double Room
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Triple Room
Room details
3× Twin Beds
1 Full Bed
and 1 Twin Bed
Sleeps 3
248 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Quadruple Room
Room details
1 Full Bed
2 Twin Beds
and 1 Bunk Bed
Sleeps 4
236 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Single Room
Room details
1 Twin Bed
139 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Superior Double Room
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
236 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Petit Palace Alcalá
8.5
Very good
Based on 1,155 verified reviews
Who stays here?
Business
10%
Couple
35%
Family
37%
Group
14%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Petit Palace Alcalá, travellers consistently praise the ultra central location, the generous breakfast served in a scenic top floor room, and the friendly, helpful staff, while noting compact rooms and a building that shows its age.
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What guests think
At Petit Palace Alcalá, travellers consistently praise the ultra central location, the generous breakfast served in a scenic top floor room, and the friendly, helpful staff, while noting compact rooms and a building that shows its age.
Many mention very small rooms and beds, limited storage, and dark or awkward layouts, with mixed soundproofing and occasional street or hallway noise. Elevators and the lobby are tiny, and some areas feel worn, with reports of renovation or maintenance issues and inconsistent air conditioning, particularly in cooler months; cleanliness is generally good but recurring comments note unpleasant damp or sewage odors. Overall, it fits travelers who want an easy city base and can trade space for convenience.
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AI-generated summary based on recent guest reviews
Facilities
Very small elevators and a compact lobby are common, with occasional renovation or maintenance disruptions. Access involves stairs for some areas and assistance for heavy luggage appears limited.
Related guest reviews
2
Diego
Dec 2, 2025
·
Stayed 2 nights
El hotel es totalmente diferente a las imágenes que muestra, los ascensores son diminutos, cabe solo una persona ademas de que son muy viejos, los pasillos se ven descuidados, el techo se estaba cayendo por la humedad, al entrar a la habitación nos percatamos que era demasiado pequeña, a penas se podia caminar, olía feo, se escuchaban todos los ruidos y conversaciones de las habitaciones contiguas y el pasillo, la caja fuerte no funcionaba, al colchón se le escuchaban los resortes y era bastante incomodo, al igual que las almohadas. Me parece que es un hotel que no vale lo que cuesta.
El hotel es totalmente diferente a las imágenes que muestra, los ascensores son diminutos, cabe solo una persona ademas de que son muy viejos, los pasillos se ven descuidados, el techo se estaba cayendo por la humedad, al entrar a la habitación nos percatamos que era demasiado pequeña, a penas se podia caminar, olía feo, se escuchaban todos los ruidos y conversaciones de las habitaciones contiguas y el pasillo, la caja fuerte no funcionaba, al colchón se le escuchaban los resortes y era bastante incomodo, al igual que las almohadas. Me parece que es un hotel que no vale lo que cuesta.
10
José Ueides
Mar 9, 2022
·
Stayed 3 nights
O hotel é muito charmoso e muito bem localizado. Tente ficar em andar baixo pq o elevador é uma adaptação a um prédio antigo só de escadas. O café na recepção é liberado e isso fez bastante diferença. O quarto é bem aconchegante e achamos o condicionamento de ar de difícil adaptação, ou quente demais ou frio demais.
O hotel é muito charmoso e muito bem localizado. Tente ficar em andar baixo pq o elevador é uma adaptação a um prédio antigo só de escadas. O café na recepção é liberado e isso fez bastante diferença. O quarto é bem aconchegante e achamos o condicionamento de ar de difícil adaptação, ou quente demais ou frio demais.
10
Russell
Oct 28, 2025
·
Stayed 4 nights
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
4
Eduardo
Sep 17, 2025
·
Stayed 1 night
Não vale o preço. Quarto apertado demais, não há espaço para duas pessoas. Banho bom e internet funcionou bem, cama de casal pequena. No máximo para uma noite. Muitas escadas na recepção.
Não vale o preço. Quarto apertado demais, não há espaço para duas pessoas. Banho bom e internet funcionou bem, cama de casal pequena. No máximo para uma noite. Muitas escadas na recepção.
8
Kayoko
May 23, 2025
·
Stayed 2 nights
A cozy hotel in a fantastic location, but not ideal for travelers with heavy luggage or mobility needs—minimal assistance and a very cramped elevator.
A cozy hotel in a fantastic location, but not ideal for travelers with heavy luggage or mobility needs—minimal assistance and a very cramped elevator.
6
Patrik
Jan 25, 2026
·
Stayed 3 nights
Dåligt städat. Trång och knepig entré/lobby/hiss.
Dåligt städat. Trång och knepig entré/lobby/hiss.
6
Francine
Jun 16, 2023
·
Stayed 4 nights
Did not like rénovation and we Wheeler not admise.
Did not like rénovation and we Wheeler not admise.
10
Julian
Aug 29, 2025
·
Stayed 2 nights
Los elevadores, nos tocó descompuesto pero no demerita mucho todo un 9/10
Los elevadores, nos tocó descompuesto pero no demerita mucho todo un 9/10
8
Corinne
Jul 5, 2023
·
Stayed 4 nights
Dans l’ensemble, satisfaits, les personnes de l’accueil très bien, le petit déjeuner parfait sous la grande verrière, la chambre moyenne mais acceptable, salle d’eau très bien. L’hôtel est en restauration, d’où les petits inconvénients.
Dans l’ensemble, satisfaits, les personnes de l’accueil très bien, le petit déjeuner parfait sous la grande verrière, la chambre moyenne mais acceptable, salle d’eau très bien. L’hôtel est en restauration, d’où les petits inconvénients.
10
MARCELA
Aug 31, 2022
·
Stayed 2 nights
Es un excelente hotel, muy bien ubicado, personal muy atento, habilitación cómoda, y café y te de cortesía todo el día en el loby
Es un excelente hotel, muy bien ubicado, personal muy atento, habilitación cómoda, y café y te de cortesía todo el día en el loby
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and tidy common areas, but recurring comments cite unpleasant damp or sewage odors and occasional lapses or noisy housekeeping.
Related guest reviews
2
Tarcisio
Feb 27, 2026
·
Stayed 4 nights
Habitación de 3x3 sucia, malos olores, no hay donde acomodar las maletas, un pequeño guardarropas feo, se siente la bulla de todo, parece un hotel de 1 estrella demasiado malo y además de que cobran como hotel de lujo, pague 4 noches y solo me quedé 2 noches por que no soporte la suciedad y la incomodidad, perdí la estadía de 2 noches a más de 200 euros la noche, pésimo de lo más pesimo
Habitación de 3x3 sucia, malos olores, no hay donde acomodar las maletas, un pequeño guardarropas feo, se siente la bulla de todo, parece un hotel de 1 estrella demasiado malo y además de que cobran como hotel de lujo, pague 4 noches y solo me quedé 2 noches por que no soporte la suciedad y la incomodidad, perdí la estadía de 2 noches a más de 200 euros la noche, pésimo de lo más pesimo
4
Gracia Maria
Oct 1, 2025
·
Stayed 2 nights
The property was too expensive for what it offered. The area is great but the rooms and property is old. They have a great breakfast with beautiful view. The walls are thin and you can hear everything going on outside your room. The cleaning staff was rude in the sense that while they cleaned they didn't mind making extreme noise while cleaning and vacuuming at really early hours, 7am. Guests were coming in at 4am making loud noises after partying and nobody quiet them down.
The property was too expensive for what it offered. The area is great but the rooms and property is old. They have a great breakfast with beautiful view. The walls are thin and you can hear everything going on outside your room. The cleaning staff was rude in the sense that while they cleaned they didn't mind making extreme noise while cleaning and vacuuming at really early hours, 7am. Guests were coming in at 4am making loud noises after partying and nobody quiet them down.
8
Adriano
Jan 7, 2026
·
Stayed 3 nights
Quarto bom, um pouco pequeno mas limpo, sem carpete, destaque para o banho sensacional, água forte quente e facilidades com shampoo e creme de boa qualidade. Área do café da manhã muito bonita, agradável, funcionários agradáveis, perto de tudo
Quarto bom, um pouco pequeno mas limpo, sem carpete, destaque para o banho sensacional, água forte quente e facilidades com shampoo e creme de boa qualidade. Área do café da manhã muito bonita, agradável, funcionários agradáveis, perto de tudo
10
BERNARDO
Jun 10, 2025
·
Stayed 4 nights
La ubicación del hotel está excelente, habitaciones muy limpias y el personal muy amable
La ubicación del hotel está excelente, habitaciones muy limpias y el personal muy amable
10
Javier
Oct 25, 2025
·
Stayed 2 nights
Really good breakfast, near plaza del sol, good clean room
Really good breakfast, near plaza del sol, good clean room
8
claudia
Oct 28, 2025
·
Stayed 3 nights
Excelente ubicación, desayuno muy completo y variado, habitaciones muy limpias y sin ruido, un aislamiento increíble, muy amable el equipo de recepción. Todo muy recomendable.
Excelente ubicación, desayuno muy completo y variado, habitaciones muy limpias y sin ruido, un aislamiento increíble, muy amable el equipo de recepción. Todo muy recomendable.
8
luciana
Jan 22, 2022
·
Stayed 2 nights
hotel muito bom e bem localizado . O quarto tinha um bom tamanho para 2 adultos e 2 crianças. A única reclamação é que tinha cheiro de esgoto quando chegávamos no quarto , que melhorava ao abrir a janela .
hotel muito bom e bem localizado . O quarto tinha um bom tamanho para 2 adultos e 2 crianças. A única reclamação é que tinha cheiro de esgoto quando chegávamos no quarto , que melhorava ao abrir a janela .
8
MARIA
Sep 17, 2025
·
Stayed 3 nights
NO FUNCIONABA LA CAFETERA DEL LOBBY DESDE HACIA TIEMPO Y ENLOC UARTOS ES UNA TETERA DE AGUA CALIENTE Y NO CAFETERA, NO HAY CAJA DE KLENNEX, SOLO UNA BOLSITA, MI HABITACION TENIA OLOR A HUMEDAD Y ME CAMBIARON A OTRA MUCHO MEJOR Y LO AGRADEZCO, PERO LE FALTA CARIÑO AL HOTEL
NO FUNCIONABA LA CAFETERA DEL LOBBY DESDE HACIA TIEMPO Y ENLOC UARTOS ES UNA TETERA DE AGUA CALIENTE Y NO CAFETERA, NO HAY CAJA DE KLENNEX, SOLO UNA BOLSITA, MI HABITACION TENIA OLOR A HUMEDAD Y ME CAMBIARON A OTRA MUCHO MEJOR Y LO AGRADEZCO, PERO LE FALTA CARIÑO AL HOTEL
10
Yelyzaveta
Jul 15, 2025
·
Stayed 2 nights
Very clean and nice hotel. Staff is very friendly, very welcoming. Room is spacious, clean. Breakfast is worth to try, everything is super delicious. Hotel located ina great location, walking fistance to all main sightseeing attractions. I would stay there again and of course reccomend it.
Very clean and nice hotel. Staff is very friendly, very welcoming. Room is spacious, clean. Breakfast is worth to try, everything is super delicious. Hotel located ina great location, walking fistance to all main sightseeing attractions. I would stay there again and of course reccomend it.
4
Xiyan
Aug 8, 2025
·
Stayed 4 nights
Bathroom and room smelled the entire time of mold toilet waste - clean enough. Convenient location but would never stay there again
Bathroom and room smelled the entire time of mold toilet waste - clean enough. Convenient location but would never stay there again
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally compact with limited storage and some dark or awkward layouts; beds can run small. Showers get praise and soundproofing varies, with occasional street or corridor noise and inconsistent air conditioning.
Related guest reviews
6
Sreenivas
Apr 10, 2024
·
Stayed 1 night
Property is an ideal location and all the touristy places are close by. It might be bit expensive because of the location. Even the family room was tiny with a bunk bed for kids
Property is an ideal location and all the touristy places are close by. It might be bit expensive because of the location. Even the family room was tiny with a bunk bed for kids
10
Claire Yvonne
Nov 19, 2025
·
Stayed 3 nights
Great location, fabulous breakfast room, great breakfast, excellent sound-proofing.
Great location, fabulous breakfast room, great breakfast, excellent sound-proofing.
6
Erik
Jan 10, 2022
·
Stayed 2 nights
Hotellet låg mycket bra till. Det fanns gratis kaffe och vatten i loungen. Rummet var litet och saknade vissa saker som stol eller liknande, krokar att hänga ytterkläder och hade enbart ett mycket litet fönster ut mot ett ljusschakt. Det gav rummet en instängd känsla. Rummet var dock rent och hade ett relativt stort badrum och bra säng. Dock var vårt rum mycket lyhört. Vi hörde allt som skedde i korridoren och grannrummen. Hotellet var överlag väldtädat och mysigt. Det fanns en bra frukost buffé. Närheten till stans utbud är det största plusset.
Hotellet låg mycket bra till. Det fanns gratis kaffe och vatten i loungen. Rummet var litet och saknade vissa saker som stol eller liknande, krokar att hänga ytterkläder och hade enbart ett mycket litet fönster ut mot ett ljusschakt. Det gav rummet en instängd känsla. Rummet var dock rent och hade ett relativt stort badrum och bra säng. Dock var vårt rum mycket lyhört. Vi hörde allt som skedde i korridoren och grannrummen. Hotellet var överlag väldtädat och mysigt. Det fanns en bra frukost buffé. Närheten till stans utbud är det största plusset.
10
Bradley
Apr 24, 2024
·
Stayed 3 nights
Excellent location. Great views of the city from the top floors. Sound proof windows in big rooms. Amazing breakfast room.
Excellent location. Great views of the city from the top floors. Sound proof windows in big rooms. Amazing breakfast room.
4
Reina
Mar 26, 2023
·
Stayed 4 nights
Hotel dos not have air conditioning in winter , still was very hot the room , they told us to open the windows to sleep but the noise level was very high , people was screaming and party till 7 am . We was in room 1001.
Hotel dos not have air conditioning in winter , still was very hot the room , they told us to open the windows to sleep but the noise level was very high , people was screaming and party till 7 am . We was in room 1001.
6
Christina
Aug 16, 2022
·
Stayed 1 night
The hotel was a bit run down. The room was small but the bathroom was spacious and comfortable. The only issue really was the a/c it was running subpar and I had to get up multiple times in the middle of the night because it kept switching off.
The hotel was a bit run down. The room was small but the bathroom was spacious and comfortable. The only issue really was the a/c it was running subpar and I had to get up multiple times in the middle of the night because it kept switching off.
8
fernanda c
Feb 13, 2026
·
Stayed 2 nights
Bom hotel, ótima localização, café da manhã excelente e com uma vista fantástica. O único ponto negativo é o tamanho da cama, que é casal padrão, muito pequena, o que compromete a comodidade do hotel
Bom hotel, ótima localização, café da manhã excelente e com uma vista fantástica. O único ponto negativo é o tamanho da cama, que é casal padrão, muito pequena, o que compromete a comodidade do hotel
8
Eric
May 18, 2024
·
Stayed 3 nights
Hôtel bien placé, petit déjeuner au top, Le seul regret c’est la chambre : très petite et sombre car fenêtre donnant sur un mur. Une machine à café dans la chambres serait un plus.
Hôtel bien placé, petit déjeuner au top, Le seul regret c’est la chambre : très petite et sombre car fenêtre donnant sur un mur. Une machine à café dans la chambres serait un plus.
10
Fabio
Dec 30, 2025
·
Stayed 4 nights
Quarto podia ser um pouco maior, com as malas fica apertado. Mas tudo muito limpo, toalhas e lençóis bons. Café da manhã muito bom, com muitas opções de frutas, sucos, pães e frios. Excelente localização, pertissimo dos principais pontos turísticos.
Quarto podia ser um pouco maior, com as malas fica apertado. Mas tudo muito limpo, toalhas e lençóis bons. Café da manhã muito bom, com muitas opções de frutas, sucos, pães e frios. Excelente localização, pertissimo dos principais pontos turísticos.
4
aleassa
Mar 12, 2024
·
Stayed 2 nights
Rooms were smaller than advertised, overall no reachable outlets. Thermostat had the option to lower temp but it didn’t work, room was so stuffy we had to leave the windows open the whole time. It states 4 star on Expedia but closer to a 2 star in my opinion. Location was good though.
Rooms were smaller than advertised, overall no reachable outlets. Thermostat had the option to lower temp but it didn’t work, room was so stuffy we had to leave the windows open the whole time. It states 4 star on Expedia but closer to a 2 star in my opinion. Location was good though.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, welcoming and helpful, with smooth check in and effective problem solving. A few reports note noisy housekeeping or brusque responses.
Related guest reviews
4
Gracia Maria
Oct 1, 2025
·
Stayed 2 nights
The property was too expensive for what it offered. The area is great but the rooms and property is old. They have a great breakfast with beautiful view. The walls are thin and you can hear everything going on outside your room. The cleaning staff was rude in the sense that while they cleaned they didn't mind making extreme noise while cleaning and vacuuming at really early hours, 7am. Guests were coming in at 4am making loud noises after partying and nobody quiet them down.
The property was too expensive for what it offered. The area is great but the rooms and property is old. They have a great breakfast with beautiful view. The walls are thin and you can hear everything going on outside your room. The cleaning staff was rude in the sense that while they cleaned they didn't mind making extreme noise while cleaning and vacuuming at really early hours, 7am. Guests were coming in at 4am making loud noises after partying and nobody quiet them down.
10
Ruth
May 10, 2023
·
Stayed 6 nights
Staff was excellent, very friendly, professional, and attentive! They scheduled our taxi pick ups for our day trips even had a doctor come in for one of our relatives who did not feel well. Also, gave great recommendations around the area. Location for this hotel was perfect! Down the street from La Gran Via, Plaza Del Sol, Plaza Mayor, Mercado de San Miguel. The street had many restaurants and known American ones as well. If taking bus, it was at the front of the hotel.
Staff was excellent, very friendly, professional, and attentive! They scheduled our taxi pick ups for our day trips even had a doctor come in for one of our relatives who did not feel well. Also, gave great recommendations around the area. Location for this hotel was perfect! Down the street from La Gran Via, Plaza Del Sol, Plaza Mayor, Mercado de San Miguel. The street had many restaurants and known American ones as well. If taking bus, it was at the front of the hotel.
10
Heather
Nov 22, 2025
·
Stayed 3 nights
Great location, comfortable walk to most attractions. Well-equipped, reasonably clean, and a welcoming atmosphere. The bathroom door design is an interesting choice The staff were all friendly and helpful.
Great location, comfortable walk to most attractions. Well-equipped, reasonably clean, and a welcoming atmosphere. The bathroom door design is an interesting choice The staff were all friendly and helpful.
10
RAMON
Jan 18, 2026
·
Stayed 3 nights
Atendimento excelente! Equipe gentil, boas acomodações, café da manhã maravilhoso!
Atendimento excelente! Equipe gentil, boas acomodações, café da manhã maravilhoso!
10
Russell
Oct 28, 2025
·
Stayed 4 nights
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
10
Yvonne
Nov 5, 2023
·
Stayed 2 nights
Great location for walking to the Prado, Retiro Park, Plaza Mayor, Mercado de San Miguel and Palacio Real. The staff was very kind and helpful. Breakfast buffet was fantastic—fresh fruit and juices.
Great location for walking to the Prado, Retiro Park, Plaza Mayor, Mercado de San Miguel and Palacio Real. The staff was very kind and helpful. Breakfast buffet was fantastic—fresh fruit and juices.
8
Diego
Aug 22, 2022
·
Stayed 1 night
En general el hotel esta bien. La ubicación es buena y la habitación, aunque pequeña, es comoda y el baño es comodo. Pero hay que destacar a Nadia en la recepción. Desafortunadamente tuvimos un problema de un hurto antes de llegar al hotel, y Nadia se preocuponde ayudarnos en lo posible y estuvo pendiente durante toda la estadia
En general el hotel esta bien. La ubicación es buena y la habitación, aunque pequeña, es comoda y el baño es comodo. Pero hay que destacar a Nadia en la recepción. Desafortunadamente tuvimos un problema de un hurto antes de llegar al hotel, y Nadia se preocuponde ayudarnos en lo posible y estuvo pendiente durante toda la estadia
10
Alberto
Jan 8, 2025
·
Stayed 3 nights
Extraordinaria atencion, muy agil y rapida. Sin problemas.
Extraordinaria atencion, muy agil y rapida. Sin problemas.
10
Carlos
Jan 2, 2026
·
Stayed 3 nights
The staff was wonderful and the place was nice.
The staff was wonderful and the place was nice.
2
Raquel
Nov 29, 2023
·
Stayed 3 nights
This property was a total disappointment. We were 3 couples traveling together. All 3 room were unacceptable. One of the major things is this property claims to have air conditioning and when we went to complain to front desk, clerk yelled at 3 groups of people THERE IS NO AIR CONDITIONING IN TBIS HOTEL .( yet they claim they do ) The first room that was offered to me was was smelly to the point I thought someone had just used the bathroom. Later I found out some other guest had same problem . I was then offered another room that did not smell , but for this luxury I had to pay an extra 15.00 per night . When I was given 2nd room , I went to take a shower at 11:40 pm and the shower did not work , so I was given a key to another room so I had to go to front desk so I could pick up another key so I could shower. . I would not stay in this property if it was given to me for free .
This property was a total disappointment. We were 3 couples traveling together. All 3 room were unacceptable. One of the major things is this property claims to have air conditioning and when we went to complain to front desk, clerk yelled at 3 groups of people THERE IS NO AIR CONDITIONING IN TBIS HOTEL .( yet they claim they do ) The first room that was offered to me was was smelly to the point I thought someone had just used the bathroom. Later I found out some other guest had same problem . I was then offered another room that did not smell , but for this luxury I had to pay an extra 15.00 per night . When I was given 2nd room , I went to take a shower at 11:40 pm and the shower did not work , so I was given a key to another room so I had to go to front desk so I could pick up another key so I could shower. . I would not stay in this property if it was given to me for free .
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AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable, close to major sights and metro connections.
Related guest reviews
10
Moises
Jan 6, 2025
·
Stayed 1 night
Hotel muito bem localizado, fica em frente a uma estação de metrô. Muitos restaurantes próximos e ruas com muitas atividades. Café da manhã muito bom.
Hotel muito bem localizado, fica em frente a uma estação de metrô. Muitos restaurantes próximos e ruas com muitas atividades. Café da manhã muito bom.
10
Theo
Feb 22, 2025
·
Stayed 1 night
It was great. Beautiful hotel in a most convenient location.
It was great. Beautiful hotel in a most convenient location.
10
Timothy
Jul 2, 2023
·
Stayed 2 nights
Very well locsted in centrsl Madrid. Walking distance to the three major art galleries and to Plaza Mayor area. Didn't do any shopping but major stores all around. Good buffet breakfast
Very well locsted in centrsl Madrid. Walking distance to the three major art galleries and to Plaza Mayor area. Didn't do any shopping but major stores all around. Good buffet breakfast
10
alberto
Jun 10, 2025
·
Stayed 3 nights
Excelente ubicación !!
Excelente ubicación !!
10
Javier
Oct 25, 2025
·
Stayed 2 nights
Really good breakfast, near plaza del sol, good clean room
Really good breakfast, near plaza del sol, good clean room
10
Ana Cristina
Dec 14, 2025
·
Stayed 3 nights
La ubicación es excepcional
La ubicación es excepcional
10
Russell
Oct 28, 2025
·
Stayed 4 nights
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
8
Paul
Mar 17, 2025
·
Stayed 2 nights
Ideal location.
Ideal location.
10
Rosibert
Sep 9, 2025
·
Stayed 1 night
great location
great location
10
Jose
Sep 19, 2024
·
Stayed 1 night
A great location!
A great location!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is a standout—varied and tasty in a top floor room with city views, though there can be occasional waits at the coffee machines.
Related guest reviews
8
Adriano
Jan 7, 2026
·
Stayed 3 nights
Quarto bom, um pouco pequeno mas limpo, sem carpete, destaque para o banho sensacional, água forte quente e facilidades com shampoo e creme de boa qualidade. Área do café da manhã muito bonita, agradável, funcionários agradáveis, perto de tudo
Quarto bom, um pouco pequeno mas limpo, sem carpete, destaque para o banho sensacional, água forte quente e facilidades com shampoo e creme de boa qualidade. Área do café da manhã muito bonita, agradável, funcionários agradáveis, perto de tudo
10
Claire Yvonne
Nov 19, 2025
·
Stayed 3 nights
Great location, fabulous breakfast room, great breakfast, excellent sound-proofing.
Great location, fabulous breakfast room, great breakfast, excellent sound-proofing.
10
Boinael
Jul 17, 2025
·
Stayed 3 nights
Great breakfast
Great breakfast
10
Russell
Oct 28, 2025
·
Stayed 4 nights
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
The hotel is perfectly located for many of Madrid's popular visitor attractions and landmarks and was excellent value for the price. Almost every location, landmark and area we wanted to visit was within a 10-20 minute walk. And the stop for the airport express bus was a leisurely 10 minutes stroll away. Our room was clean and tidy and appeared to have been renovated relatively recently. All the staff were welcoming and very helpful. We had a problem with a broken bed when we arrived, but this was resolved quickly and very much to our satisfaction with the staff going 'above and beyond'! The breakfast room, located on the 5th floor was tastefully decorated and furnished and the floor to ceiling windows provided spectacular views of the architectural splendor of the impressive buildings across the street. The breakfast buffet offered a wide variety of delicious, fresh food to suit all tastes. The breakfast staff were welcoming and kept replenishing all the food options whilst clearing away the tables, so no waiting around. Check in and check out was hassle-free. Only negatives I can think of were that the corridors were in need of a bit of a refresh in terms of decorating. But were all kept clean and tidy. The two elevators are small, with room for max 4 people at a squeeze. But as there are only 12 floors we never had to wait more than a minute or two. Overall I would say this hotel offers excellent value, given its prime location and breakfast room and food on offer
8
LEODEGARIO
Nov 6, 2025
·
Stayed 3 nights
Courteous staff, clean room even though the set up was a little weird. Excellent breakfast.
Courteous staff, clean room even though the set up was a little weird. Excellent breakfast.
8
CARLOS R
Nov 4, 2025
·
Stayed 6 nights
Hotel muito bem localizado, estação de metro proxima. Café da manhã IMPECÁVEL. O unico problema que tive é que reservei um quarto com duas camas de solteiro e o quarto tinha 1 cama de casal, e não teve como trocar pois o hotel estava lotado. Super recomendo.
Hotel muito bem localizado, estação de metro proxima. Café da manhã IMPECÁVEL. O unico problema que tive é que reservei um quarto com duas camas de solteiro e o quarto tinha 1 cama de casal, e não teve como trocar pois o hotel estava lotado. Super recomendo.
10
Valerie
Feb 13, 2024
·
Stayed 3 nights
Breakfast was amazing. The church next door is breathtaking, close to lots of lovely things. Staff very friendly and very helpful.
Breakfast was amazing. The church next door is breathtaking, close to lots of lovely things. Staff very friendly and very helpful.
10
Clare
Dec 2, 2024
·
Stayed 3 nights
Location was splendid, the staff were welcoming and friendly. And the rooms were well maintained each day. Only criticism is that the breakfast area needs more coffee machines. The wait was often too long. Restaurant staff though were lovely.
Location was splendid, the staff were welcoming and friendly. And the rooms were well maintained each day. Only criticism is that the breakfast area needs more coffee machines. The wait was often too long. Restaurant staff though were lovely.
10
Fabio
Dec 30, 2025
·
Stayed 4 nights
Quarto podia ser um pouco maior, com as malas fica apertado. Mas tudo muito limpo, toalhas e lençóis bons. Café da manhã muito bom, com muitas opções de frutas, sucos, pães e frios. Excelente localização, pertissimo dos principais pontos turísticos.
Quarto podia ser um pouco maior, com as malas fica apertado. Mas tudo muito limpo, toalhas e lençóis bons. Café da manhã muito bom, com muitas opções de frutas, sucos, pães e frios. Excelente localização, pertissimo dos principais pontos turísticos.
8
Anke
Nov 13, 2025
·
Stayed 5 nights
Herausragende Aussicht beim leckeren Frühstück!
Herausragende Aussicht beim leckeren Frühstück!
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AI-generated summary based on recent guest reviews
8
Harriet
Sep 20, 2026
·
Stayed 3 nights
Excellent location, early check in available, light and bright seating area. Lift access from entrance right up to rooms. Good value for money, would stay there again.
Excellent location, early check in available, light and bright seating area. Lift access from entrance right up to rooms. Good value for money, would stay there again.
10
Camila
Sep 19, 2026
·
Stayed 1 night
Wonderful place to stay in Madrid! Very polite, helpful and gentle staff members! Safe area, walking distance from everything interesting in the city! Excellent breakfast! Best location and shower ever!
Wonderful place to stay in Madrid! Very polite, helpful and gentle staff members! Safe area, walking distance from everything interesting in the city! Excellent breakfast! Best location and shower ever!
8
John
Jul 20, 2026
·
Stayed 1 night
Our overnight stay was lovely. Friendly front desk staff who even helped us hail a cab to leave (uber was giving trouble due to road closures). The breakfast was in the lovely rooftop cafeteria. The pancakes needed to be reheated because they were ice cold, but the croissants were PHENOMENAL. Fresh out the oven and so good. The hotel area was great, walking distance to many local tourist spots. My only complaint was that though we are in Spain, there should be at least 3-5 tv channels that are in English. After all, it is a tourist hotel. The only channels we could watch were CNN and BBC out of 100 possible tv channels.
Our overnight stay was lovely. Friendly front desk staff who even helped us hail a cab to leave (uber was giving trouble due to road closures). The breakfast was in the lovely rooftop cafeteria. The pancakes needed to be reheated because they were ice cold, but the croissants were PHENOMENAL. Fresh out the oven and so good. The hotel area was great, walking distance to many local tourist spots. My only complaint was that though we are in Spain, there should be at least 3-5 tv channels that are in English. After all, it is a tourist hotel. The only channels we could watch were CNN and BBC out of 100 possible tv channels.
10
Lena
Jul 13, 2026
·
Stayed 2 nights
Great location, super friendly and helpful staff
Great location, super friendly and helpful staff
10
Heidi
Apr 30, 2026
·
Stayed 4 nights
Excellent location and good breakfast.
Excellent location and good breakfast.
FAQs about Petit Palace Alcalá
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 20 for adults and children.
Are pets allowed at the property?
Pets are allowed at the property with a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Madrid, steps from Casino de Madrid and Sala Alcala 31. It is 0.2 mi from Edificio Grassy and 0.4 mi from Teatro Alcazar.
What are the policies for guests staying with children?
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-11: 136.80335684814452USD
- 2026-11-12: 198.43581579910278USD
- 2026-11-13: 215.6101808773651USD
- 2026-11-14: 232.72282595417786USD
- 2026-11-15: 135.31764042367553USD
- 2026-11-16: 162.07296472833252USD
- 2026-11-17: 165.7944860887146USD
- 2026-11-18: 172.48359655583192USD
- 2026-11-19: 188.84158126924135USD
- 2026-11-20: 239.4030297763672USD
- 2026-11-21: NO DATA
- 2026-11-22: 156.1327066793518USD
- 2026-11-23: 159.1185662611389USD
- 2026-11-24: 248.42331062471007USD
- 2026-11-25: 248.42331062471007USD
- 2026-11-26: 220.07279944033814USD
- 2026-11-27: 243.1227393287506USD
- 2026-11-28: 231.22547670639037USD
- 2026-11-29: 145.71953493409728USD
- 2026-11-30: 144.9755930236206USD
- 2026-12-01: 153.15673584402467USD
- 2026-12-02: 155.3872746837921USD
- 2026-12-03: 164.3047904597626USD
- 2026-12-04: 210.41047818185424USD
- 2026-12-05: 391.500179664093USD
- 2026-12-06: 240.46579909625245USD
- 2026-12-07: 196.28062785273744USD
- 2026-12-08: 144.9755930236206USD
- 2026-12-09: 147.95136066552735USD
- 2026-12-10: 160.59644280613708USD
- 2026-12-11: 218.58461082925416USD
- 2026-12-12: 218.58461082925416USD
- 2026-12-13: 141.2558919376297USD
- 2026-12-14: 144.23165111314393USD
- 2026-12-15: 144.23165111314393USD
- 2026-12-16: 143.50100143891908USD
- 2026-12-17: 150.18293240518187USD
- 2026-12-18: 191.07340700067138USD
- 2026-12-19: 197.76744490823364USD
- 2026-12-20: 147.95136066552735USD
- 2026-12-21: 156.13472168077087USD
- 2026-12-22: 162.8169066388092USD
- 2026-12-23: 150.1831863969574USD
- 2026-12-24: 167.2805581016693USD
- 2026-12-25: 218.58594851927185USD
- 2026-12-26: 229.74262192259215USD
- 2026-12-27: 253.5306449778595USD
- 2026-12-28: 240.90418890078735USD
- 2026-12-29: 240.9026310845642USD
- 2026-12-30: 324.14592945666504USD
- 2026-12-31: 524.3332048085632USD
- 2027-01-01: 439.4435656131592USD
- 2027-01-02: NO DATA
- 2027-01-03: 188.84158126924135USD
- 2027-01-04: 133.83062864115143USD
- 2027-01-05: 166.53661619119262USD
- 2027-01-06: 166.53661619119262USD
- 2027-01-07: 166.53661619119262USD
- 2027-01-08: 143.50100143891908USD
- 2027-01-09: 148.69530257600402USD
- 2027-01-10: 116.72917613524628USD
- 2027-01-11: 117.4681821388855USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property offers central heating or air conditioning, depending on the season.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
- Cashless payment methods are available for all transactions.
Business details
Property registration number HM4544
- Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
- Pet fee: EUR 25 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Babysitting / Child Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Family Room
Internet
Free Wi-Fi