Name: Paradise Inn & Conference Centre
Address: 11201 100 Avenue, Grande Prairie, Alberta, CA
Rating: 8.1

What guests think

At Paradise Inn & Conference Centre, travelers frequently praise very clean, updated rooms and friendly, helpful staff, while noting ongoing renovations and occasional elevator issues, thin walls, and mixed experiences with the included breakfast at the on-site restaurant.

Many appreciate the secure, well lit parking and keycard access, plus convenient proximity to Costco, shopping, and the airport. Common drawbacks include late start or limited breakfast, occasional housekeeping gaps or key card problems, and some reports of low water pressure or room temperature control issues. Expect a clean, good value stay with friendly service in a convenient location, alongside some property wear and breakfast variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure, well lit parking and keycard access are appreciated. The property is undergoing renovations with intermittent elevator outages, and an arranged airport shuttle via taxi is available, though one review reported delays.

Related guest reviews

10

Dave

Mar 25, 2024

·

Stayed 2 nights

They have a heavy truck parking. The location is great for truck drivers.

8

Gilbert

Jan 25, 2024

·

Only thing I disliked is the elevator needs fixing. One is down and the other is extremely slow

8

Greg

Jun 9, 2024

·

Stayed 4 nights

Elevators were hit and miss, good food and pub and buffet style breakfast included, staff were friendly

8

Randall

Jun 7, 2024

·

Stayed 1 night

Property is undergoing renovations.

8

Roy

Oct 10, 2025

·

Stayed 1 night

Parking was secure and well lit.

6

James

Oct 20, 2024

·

Stayed 1 night

In the middle of Renovations

8

Noli

Mar 9, 2025

·

Stayed 2 nights

The hotel is quite outdated, one of the elevators was not working. The staff was friendly and accommodating. The rooms were updated.

10

KRA

Jul 14, 2025

·

Stayed 2 nights

Nice rooms. A big plus is the enhanced security in the hotel. Unless you have a card there is no using the elevator or stairs up to the floors.

8

Sherrie

Jul 22, 2024

·

Stayed 1 night

We stayed here for travel. They offer free airport shuttle. They call a cab for you and it is free. Altho the cab company was very late (we were close to missing flight) we waited for 30 min for cab. We ended up getting into a wrong cab company they wanted us to pay, I refused and told them they need to take that up with the hotel. Cab driver didn’t assist with luggage. Hotel staff obviously wasn’t to blame just be warned about airport shuttle might be a nightmare

10

Malcolm

Oct 26, 2025

·

Stayed 1 night

Parking area was safe and well lit. Check in was quick and the room was very nice, clean and comfortable. Breakfast was overpriced.

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Cleanliness

Rooms are consistently described as very clean, with many noting recent updates. There are occasional lapses (e.g., dirty bathroom walls, bugs, or hair on bedding) and some public areas show wear.

Related guest reviews

8

Christine

Nov 9, 2025

·

Stayed 1 night

Very clean quiet hotel .

10

Edward

Aug 22, 2025

·

Stayed 1 night

Clean lobby and rooms

10

Lionel

Dec 5, 2025

·

Stayed 2 nights

Room was very clean

10

Susan V

Aug 9, 2025

·

Stayed 1 night

The staff was very friendly and courteous. The rooms were spotless. Would definitely stay here again.

4

Navdeep

Jul 12, 2023

·

Stayed 1 night

There were bugs in the room

10

Donna

Aug 27, 2025

·

Stayed 1 night

The rooms were very clean and spacious.

4

Ilene

Mar 10, 2024

·

Stayed 2 nights

Elevator is not working and walls in bathroom. I’m very dirty with splatter.

2

Brenden

May 13, 2024

·

Stayed 1 night

The hotel is under construction r which I wasn’t told. The front desk people were very rude. My bed was full of hair and black dirt. There was no hot water. Worst stay ever!

10

Shirley

Feb 2, 2026

·

Stayed 1 night

Very clean room. Excellent staff.

10

Walter

Sep 3, 2025

·

Stayed 2 nights

Newly renovated and very clean. No TSN on cable TV...!!

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Rooms

Updated, spacious rooms with comfortable beds and modern fixtures appear across many reviews. Recurrent downsides include thin walls, limited seating, occasional low water pressure, and some noise or HVAC disturbances.

Related guest reviews

8

Syl

Aug 27, 2025

·

Stayed 1 night

The bed was very comfortable and we loved the pillows. The room was clean and although no daily maid service, if we needed anything it was soon delivered. The rooms are not very soundproof, we had an end room, but when next room occupants talked we heard them. We had booked for 1 night about a month ago, then asked to extend for another night. We used the same booking agent, called the hotel to confirm we got the same room both nights. Their system didn't automatically register our room for both nights and we were checked out and had to check in again for the second night. Very inconvenient, we tried to use the elevator the second night at 11pm, our card didn't work and we had to go to the front desk the have it activated. Glenn at the front desk was very helpful.

8

Erin

Aug 5, 2025

·

Stayed 3 nights

Very safe, clean. The updated rooms are nice. Beds and pillows are comfortable

6

Sheila

Apr 21, 2025

·

Stayed 1 night

Room was okay but the bed was ocerky soft. We had people in the next room that were loud off and on all night.

6

Diane

Nov 12, 2025

·

Stayed 3 nights

Staff were very courteous and helpful. Building is older and needs some renovation, carpet in entry way and towards elevator are in poor condition, extremely dirty and I tripped on the wrinkles in them. Lighting in room is poor - no central light and so was too dark to sit at the desk and work or read; had to sit on bed next to the floor lamp. Only an office chair to sit at. The fridge and air conditioning units are noisy and continue throughout the night also. I had asked for a room with just a shower instead of shower inside a bath tub but there are no rooms with shower only. No grab bars or help to get in and out of shower . Car park is busy but plenty of spaces. Did not qualify for the free buffet breakfast as we booked on Expedia and so needed to purchase food instead. Easy to find, situated near Costco and lots of restaurants in area. Would not book again.

10

Donna

Aug 27, 2025

·

Stayed 1 night

The rooms were very clean and spacious.

10

Mark

Sep 29, 2025

·

Stayed 1 night

Very clean, new carpets, new bathtubs and sinks, hot water almost instant!

8

liam

Mar 29, 2025

·

Stayed 5 nights

Staff were friendly and the rooms quite clean. Walls were a bit thin though, and neighbours easily audible - perhaps guests could be placed in alternating rooms if not too full. Thanks for a nice stay.

8

Donald

Mar 10, 2025

·

Stayed 2 nights

The only complaint was the lack of seating. There was only one office chair in the room

8

Josh

Mar 16, 2025

·

Stayed 2 nights

Great spot, the bed and pillows were incredibly soft and comfortable. Only downsides were the lack of insulation/sound proofing in the space, it was very easy to hear the people around you. The water pressure was also low, not a deal breaker but definitely would have been nice to have more pressure. Overall a solid place to stay!

10

Walter

Sep 3, 2025

·

Stayed 2 nights

Newly renovated and very clean. No TSN on cable TV...!!

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Service

Staff are widely praised as friendly, helpful, and efficient, and check in is often quick. Still, some guests encountered slow or inconsistent front desk processes, key card resets, housekeeping frequency gaps, and strict payment policies.

Related guest reviews

4

Craig

Mar 5, 2025

·

Stayed 2 nights

Check in was smooth and efficient. The room was clean and looked as advertised. Went down for breakfast.... limited choice and some of it was only warm even after watching come from the kitchen. My biggest beef was during my 5:30 am checkout. I had to ask for a receipt. Compared my room charge to the Hotels.com email with my total price and they are not the same. The hotel charged me more and when questioned, the employee stood there and just looked at me, after showing my price from the internet. Who made the mistake - Hotels.com or the hotel? No time to argue, so I left. Will need a new app for finding hotels and I won't be back there.

10

Erica

Nov 6, 2023

·

Stayed 1 night

I’ve reviewed this hotel a few times because I kept renewing my check in. Amazing. Staff in the day and evening are incredible. Night time leaves much to be desired. There should be a key in for when the doors are locked because one of the staff seems very annoyed when smokers have to buzz in after hours to let us in. If you don’t like your job in customer service, get another one. Otherwise everything was superb. She was rude to me and other people I met at the hotel. Had to use a rock to prop the side door open to avoid her.

10

Susan V

Aug 9, 2025

·

Stayed 1 night

The staff was very friendly and courteous. The rooms were spotless. Would definitely stay here again.

10

Helena

Aug 10, 2025

·

Stayed 1 night

Check in was great, very friendly staff. Bed was amazing, had a great sleep. Hotel is close to a lot of shopping options.

6

Rob

Nov 17, 2025

·

Stayed 5 nights

I gave an okay rating as there were a few problems during my stay. The room was only made up 1 of 6 nights stayed, it did not appear that anyone went in each day and performed a service. My key card was reset on 3 different occasions resulting in another visit to the front desk to reissue, The room temp was always adjusted up, resulting in the rrom being extremely warm at night, not sure why staff would adjust when I had set it down for comfort.

8

Jiacheng

Oct 12, 2025

·

Stayed 1 night

the staff is great

10

Paul

May 9, 2024

·

Stayed 1 night

Vudisha was very friendly and helpful She made sure check in went fast and smooth, answered any questions I had

10

Erica

Oct 29, 2023

·

Stayed 2 nights

Staff are very friendly and helpful. Nice rooms for a good price in comparison to other hotels in GP ! Will stay again. Only suggestion would be key card entry for the front door after hours so you don’t have to buzz in and wait for the desk attendant when you go for a smoke.

6

Shaun

Aug 11, 2025

·

Stayed 1 night

45 minutes to check in and a breakfast that starts several hours after most leave for work.

10

Denise

Jan 21, 2025

·

Stayed 1 night

Front desk staff was very helpful

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Location

Convenient location near Costco, restaurants, shopping, and the airport; easy to find and practical for work or quick stopovers.

Related guest reviews

10

Dave

Mar 25, 2024

·

Stayed 2 nights

They have a heavy truck parking. The location is great for truck drivers.

10

Leslie

May 27, 2024

·

Stayed 1 night

Clean, comfortable, great location and great staff! Close to Costco and the airport

10

DOAN PHAT

Feb 12, 2026

·

Stayed 2 nights

Clean room, great location, and a pleasant stay overall. Parking a truck took a bit of extra effort when the parking lot was almost full, and I did hear some hallway chatter, but nothing major. A couple of water bottles in the room would have been a nice touch, yet the experience was still positive.

10

Ann

Feb 19, 2024

·

Stayed 2 nights

Close to everything

10

Helena

Aug 10, 2025

·

Stayed 1 night

Check in was great, very friendly staff. Bed was amazing, had a great sleep. Hotel is close to a lot of shopping options.

10

Ann

Apr 17, 2023

·

Stayed 2 nights

It was easy to find. Great location.

8

Mitch

Oct 23, 2024

·

Stayed 4 nights

Was convenient for work

10

christal

Oct 15, 2023

·

Stayed 1 night

Great as always good location convenient for us

8

Sherrie

Jul 22, 2024

·

Stayed 1 night

We stayed here for travel. They offer free airport shuttle. They call a cab for you and it is free. Altho the cab company was very late (we were close to missing flight) we waited for 30 min for cab. We ended up getting into a wrong cab company they wanted us to pay, I refused and told them they need to take that up with the hotel. Cab driver didn’t assist with luggage. Hotel staff obviously wasn’t to blame just be warned about airport shuttle might be a nightmare

10

Monty

Oct 30, 2023

·

Stayed 1 night

Everything was close

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Dining

On site restaurant and pub draw praise, and many guests enjoyed a substantial included breakfast. Others found the buffet limited, sometimes cold or starting too late, occasionally overpriced, with Sunday or third party booking restrictions causing frustration.

Related guest reviews

8

Raye

Jul 31, 2025

·

Stayed 1 night

This hotel was very nice. The room was comfortable, the bed was good. The real plus was the restaurant onsite. We got a great breakfast buffet included with our room. The parking was good and the front desk staff very helpful.

8

Greg

Jun 9, 2024

·

Stayed 4 nights

Elevators were hit and miss, good food and pub and buffet style breakfast included, staff were friendly

10

Joyce

Nov 29, 2024

·

Stayed 2 nights

I never have any issues during my stay, one of the first ones I check if there’s vacancies. I would like to point out that, the breakfast in the restaurant is getting worse each time. When I first started going to the restaurant you were able to order bacon/eggs or sausage which was great. Then they started having a buffet style but the food is not hot so basically cold food. The hotel gives a coupon & that’s a ticket for breakfast. The hotel pays for the breakfast it’s not like they’re feeding the customer for free. It’s been like that for quite sometime it’s not much better than a continental breakfast. I did like going downstairs have your breakfast/coffee. On Sundays, if you go after 9:00 you don’t get breakfast unless you order and pay. Which I don’t see why you can’t order breakfast on Sundays. But I like the service at the hotel.

6

Randall

Mar 7, 2025

·

Stayed 1 night

OK value for the cost, breakfast buffet was very limited

10

William

Jul 26, 2025

·

Stayed 1 night

Your free breakfast in the morning was at an actual restaurant

4

Greg

Jun 22, 2023

·

Stayed 1 night

Needed access to a freezer to refreeze coldpacks for diabetic insulin medication and fridge in room did not nave a freezer compartment. Spoke with front desk attendant and he did not have any access to a freezer. Room was very cool and heating system did not work. Unit continually blew cold air.regardless of temperature set on wall thermostat controller. Went for complimentary breakfast and food in steam tables was all cold. Spoke with waitress about it. She acknowledged that the steam tables, although turned to highest temperature did not warm food. Did not offer to heat our breakfast (scrambled eggs and sausages). We left hotel very disappointed with our stay.

6

Shaun

Aug 11, 2025

·

Stayed 1 night

45 minutes to check in and a breakfast that starts several hours after most leave for work.

10

Cathy

Mar 17, 2025

·

Stayed 2 nights

The room was very clean and comfortable. Spacious room with comfortable beds with fantastic extras. Shampoo conditioner body wash and lotions that were better than any other hotel that I have stayed at. Wonderful actual real breakfast included in the room price. Not just a continental breakfast. Every staff member I came in contact with were upbeat friendly and happy to see you. You had to scan your key card to get up the elevator so not just anyone can wander the hotel. The price was worth the stay here. This is my new favourite place to stay in Grand Prairie for sure. I will be back to this wonderful place next time I’m through.

10

Malcolm

Oct 26, 2025

·

Stayed 1 night

Parking area was safe and well lit. Check in was quick and the room was very nice, clean and comfortable. Breakfast was overpriced.

10

olga

Oct 20, 2024

·

Stayed 1 night

Loved the complimentary breakfast which was a huge portion.

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Month	Average price
January	$91
February	$98
March	$94
April	$92
May	$95
June	$98
July	$98
August	$102
October	$91
November	$86
December	$81

Paradise Inn & Conference Centre

Prices for Paradise Inn & Conference Centre

Monthly average prices

About this property

Location

Guest reviews of Paradise Inn & Conference Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Business details