Is parking available at the hotel?

Yes, free self-parking is available on-site. Valet parking is also offered. However, parking is limited.

What breakfast options are available?

Breakfast is available daily from 6:30 AM to 10:00 AM for a fee. To-go breakfasts can be ordered, with costs approximately IDR 120,000 for adults and IDR 70,000 for children.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance for arrangements.

Is there an airport shuttle service?

Yes, a roundtrip airport shuttle is available for a surcharge of IDR 90,000 per vehicle (one way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Kuta, just a 3-minute walk from Lippo Mall and 5 minutes from Discovery Shopping Mall. Kuta Beach is 0.6 miles away, and Tuban Beach is 0.7 miles away. Ngurah Rai International Airport is approximately 2.9 km from the property.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational year-round. There is also a children's pool available.

What are the policies for children staying at the hotel?

Up to 2 children aged 5 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Are extra beds or cribs available at the hotel?

Rollaway beds are available for a fee of IDR 300,000 per day. Guests should request this in advance as availability may vary.

EDEN Hotel Kuta Bali - 4 Star Comfort

Average nightly price at EDEN Hotel Kuta Bali by month, last 12 months (USD)
Month	Average price
January	US$33
February	US$27
March	US$29
April	US$20
May	US$18
June	US$20
July	US$22
August	US$26
September	US$21
October	US$23
November	US$23
December	US$36

What guests think

At EDEN Hotel Kuta Bali, travellers frequently praise the central location and warm, helpful staff, while feedback shows aging facilities with visible closed-off areas and mixed cleanliness, especially in bathrooms, alongside generally budget-friendly value.

Guests like the pools, but rooms are often tired, with occasional weak air-conditioning, poor drainage, and some noise from corridors or street-facing balconies. Breakfast is commonly basic or below par, though a few note tasty, good-value meals at the restaurant. Expect a convenient, budget stay, tempered by maintenance and quality inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There are two pools that some guests enjoyed, but facilities feel dated, with many rooms reportedly closed off and visible maintenance issues. A few noted shortages like pool towels and an occasional power outage.

Related guest reviews

2

Fadhil

20 Jan 2025

·

Stayed 2 nights

Actually i booted my hotel through the the web and when i went there it was the power of electricity off and the.hotel and i ask the refunds from you nut no body answer me

6

Felisha

12 Mar 2025

·

Stayed 1 night

One this I HATE about Bali is taxi drivers don’t take no for an answer and start harassing you once you leave the hotel. The restaurant isn’t worth the prices, there is room service, the pools are not the best and one is only able deep, the AC doesn’t get very cold, the bed was not too soft and not too hard, pillows were horrible, and most of the rooms were blocked off with red tape. Hotel must have a bug problem.

6

Justin

25 Jul 2025

·

Stayed 2 nights

Property was mostly great but there was standing water in the shower behind the door with thick mildew build up and kind of made me queasy. I should’ve said something, but didn’t. It was my first time to Bali and I was staying here before my accommodations were ready. Staff was great, pool was wonderful, and breakfast was good.

6

Christine

9 May 2025

·

Stayed 7 nights

The staff were amazing little hard to nderstand but lovely Breakfast was very basic not great at all Need revamping lots of rooms closed of potentially dangerous

4

Gary

7 Dec 2024

·

Stayed 14 nights

Hotel a 2 star at most. Rooms had mould in them. Many rooms have been condemned due to dampness /mould. Stickers and padlocks on doors. Breakfast below par. All food in pans was cold. Eggs were only Hot Food to order. No coffee machine. Would never stay there again. Expedia should Dump Eden Hotel

8

Tina

29 Feb 2024

·

Stayed 1 night

Dejlig overnatning på stort hotel tæt på lufthavnen. Venligt personale. Dejligt vi kunne nå morgenmaden kl 6:30 inden vi skulle afsted til lufthavnen kl 7:00. Fint udvalg i morgenmadsbuffeten. Dejligt med to pools.0

2

Jason

7 Jan 2025

·

Stayed 9 nights

I'm not sure how this hotel got such a high rating, there are 6 levels and every level has half, if not more of the hotel rooms, red taped over the door, meaning it's unusable, we got 2 rooms side by side as they don't do single rooms that fit a family of 5. Each day when they clean the rooms, they would take 3 towels and replace with 2 towels, even though they knew there were 3 ppl staying in one room, I had to call up everyday for them to bring a 3rd towel. They don't have hand soap in the bathrooms to wash your hands, they said to use the 2 in 1 shampoo and body wash that is in the shower, to wash our hands. We went to the pool for a swim, there were 4 people already in the pool, when I asked for 4 pool towels, they said that they only have 5 and that I have to use my bath towel and then call house keeping to bring new bath towels to the rooms. (How can you only have 5 pool towels when your hotel is servicing more than 5 people?) We got the buffet breakfast as part of our package, they don't serve bacon and the fried rice and pasta always has spice in it, so my kids couldn't eat it, they had a 6 bread toaster which only 3 of them worked, so people are waiting ages to get their toast, the orange juice isn't orange juice, it's watered down cordial. Our room door handle played up, so they moved us from the 3rd floor to the 5th floor, the room they put us in had the WIFI signal on the ceiling which kept beeping every 10 seconds which they couldn't fix. worst hotel to stay

6

Michelle

4 Sept 2024

·

Stayed 1 night

Upon arriving, the hotel looks great, however looks are deceiving. Front reception staff were very friendly. They said we were upgraded due to the hotel being full. Felt rather excited about this. When we walked to our room, every other door is covered by a black liner. Finally get to our room, it looked bright and inviting, however it’s in great need of a paint, repair. Very scuffed up paintwork on walls and closet. The grout in the bathroom was orange/brown, the towels smelt clean, but not one was without stains. The one hand towel we had was frayed. The outdoor balcony ceiling had paint coming off and balconies you looked out to had random rooms with dead plants. Guessing those are the rooms that are covered with a black liner. Location was good as it was close to great dining options. Just a shame as it was our last night in Bali. That being said, the kind staff distract you from the negatives. Would I go back. Doubt it.

10

Lukasz

22 Jan 2025

·

Stayed 3 nights

Poolen var fantastisk

2

Michelle

14 May 2025

·

Stayed 1 night

“Hotel” looks nothing like the pictures in or outside. The hotel is outdated, rotting, falling apart with certain rooms blocked off with caution tape under construction… Inside the room, the bed sheets & towels had questionable stains, the fridge was not even plugged in and ranked of death, the kettle was covered in stains. We sat in the room for a bit a couldn’t do it, checked out straight away. You would’ve been better off in a bed and breakfast or hostel…

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Cleanliness

Feedback on cleanliness is mixed: several guests found rooms very clean, while others reported bathroom mold or mildew and stained or aging towels and linens, with housekeeping needing improvement in places.

Related guest reviews

8

Jose

29 Jan 2023

·

Stayed 8 nights

The towels it’s old

6

Justin

25 Jul 2025

·

Stayed 2 nights

Property was mostly great but there was standing water in the shower behind the door with thick mildew build up and kind of made me queasy. I should’ve said something, but didn’t. It was my first time to Bali and I was staying here before my accommodations were ready. Staff was great, pool was wonderful, and breakfast was good.

6

JENNY

13 Jan 2025

·

Stayed 2 nights

Overall is good for the price we are paying . Bathing areas need improvement in cleaning. I would give a 3.5 stars for this hotel .

6

Masanobu

17 Nov 2024

·

Stayed 10 nights

フロント、清掃、バー、レストランなどスタッフの対応は良いです。部屋は古いためか清潔感はなく浴室にカビあり。テラスがあるため小蟻の侵入あり。バスタオルは洗濯時の水質のせいか古いせいか茶色っぽい。フェイスタオルはありません。アメニティは歯ブラシ、歯磨き粉のみなので、シャンプー、コンディショナー、ボディソープなどは要持参、または現地購入する羊あります。シーツ、枕カバーはエコの観点から毎日の交換はなし(言えば変えてくれる) 洗面所の水流、排水は問題なし、シャワーの水圧はあまり強くはないが海外にしては及第点、排水は悪かった。エアコンは入室時に風量最大の16℃設定にしてもあまり冷えず点検依頼後はまぁOK。毎日、水2本くれる。近くにLIPPO Mall、Discovery Mall、コンビニ多数、レストランやWarungも多数あるので便利です。 Bintangビールの小瓶はホテルを右に出て直ぐのAZUKA MARTがRp20,000で最安でした。他店ではRp26,000〜、缶はRp30,000〜です。日本が安すぎるのか… バリ島はビール高いです。ビーチまでもDiscovery Mallを通り抜けができるため徒歩5〜7分と便利です。値段を考えれば良いホテルでした！途中1泊だけどUluwatuのBlue Point Resort & Spaに宿泊しましたが景観がバグース！

10

Jack

7 Oct 2024

·

Stayed 3 nights

Great Location and price. Very clean ,

6

Antonius

21 Mar 2025

·

Stayed 7 nights

De kamers mogen wel beter schoongemaakt worden. Dat was wel een tekortkoming. Het ontbijt was onder het gemiddelde.

6

Michelle

4 Sept 2024

·

Stayed 1 night

Upon arriving, the hotel looks great, however looks are deceiving. Front reception staff were very friendly. They said we were upgraded due to the hotel being full. Felt rather excited about this. When we walked to our room, every other door is covered by a black liner. Finally get to our room, it looked bright and inviting, however it’s in great need of a paint, repair. Very scuffed up paintwork on walls and closet. The grout in the bathroom was orange/brown, the towels smelt clean, but not one was without stains. The one hand towel we had was frayed. The outdoor balcony ceiling had paint coming off and balconies you looked out to had random rooms with dead plants. Guessing those are the rooms that are covered with a black liner. Location was good as it was close to great dining options. Just a shame as it was our last night in Bali. That being said, the kind staff distract you from the negatives. Would I go back. Doubt it.

10

Cirilo

14 Aug 2025

·

Stayed 2 nights

I’m so happy stay in Eden hotel . The place very clean and the food very good. The room very nice and very clean

2

Michelle

14 May 2025

·

Stayed 1 night

“Hotel” looks nothing like the pictures in or outside. The hotel is outdated, rotting, falling apart with certain rooms blocked off with caution tape under construction… Inside the room, the bed sheets & towels had questionable stains, the fridge was not even plugged in and ranked of death, the kettle was covered in stains. We sat in the room for a bit a couldn’t do it, checked out straight away. You would’ve been better off in a bed and breakfast or hostel…

6

lester

8 Feb 2023

·

Stayed 7 nights

Need improvement in the bathroom area

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Rooms

Rooms can be spacious, but many feel worn, with scuffed paint, missing furniture such as chairs or luggage racks, weak air-conditioning, and bathroom drainage or water-pressure problems. Some guests also experienced noise from corridors or street-facing balconies.

Related guest reviews

6

Felisha

12 Mar 2025

·

Stayed 1 night

One this I HATE about Bali is taxi drivers don’t take no for an answer and start harassing you once you leave the hotel. The restaurant isn’t worth the prices, there is room service, the pools are not the best and one is only able deep, the AC doesn’t get very cold, the bed was not too soft and not too hard, pillows were horrible, and most of the rooms were blocked off with red tape. Hotel must have a bug problem.

10

Terence

9 Nov 2024

·

Stayed 1 night

Clea and spacious. Staff very friendly

10

Alberto

2 Aug 2025

·

Stayed 4 nights

Abbiamo soggiornato in questo hotel 5 notti. Camera e bagno molto spaziosi con cassaforte frigobar mini terrazzo con stendino. Silenzioso con una ampia hall open space. Lo consiglio

6

Masanobu

17 Nov 2024

·

Stayed 10 nights

フロント、清掃、バー、レストランなどスタッフの対応は良いです。部屋は古いためか清潔感はなく浴室にカビあり。テラスがあるため小蟻の侵入あり。バスタオルは洗濯時の水質のせいか古いせいか茶色っぽい。フェイスタオルはありません。アメニティは歯ブラシ、歯磨き粉のみなので、シャンプー、コンディショナー、ボディソープなどは要持参、または現地購入する羊あります。シーツ、枕カバーはエコの観点から毎日の交換はなし(言えば変えてくれる) 洗面所の水流、排水は問題なし、シャワーの水圧はあまり強くはないが海外にしては及第点、排水は悪かった。エアコンは入室時に風量最大の16℃設定にしてもあまり冷えず点検依頼後はまぁOK。毎日、水2本くれる。近くにLIPPO Mall、Discovery Mall、コンビニ多数、レストランやWarungも多数あるので便利です。 Bintangビールの小瓶はホテルを右に出て直ぐのAZUKA MARTがRp20,000で最安でした。他店ではRp26,000〜、缶はRp30,000〜です。日本が安すぎるのか… バリ島はビール高いです。ビーチまでもDiscovery Mallを通り抜けができるため徒歩5〜7分と便利です。値段を考えれば良いホテルでした！途中1泊だけどUluwatuのBlue Point Resort & Spaに宿泊しましたが景観がバグース！

4

Brendan

14 Jun 2023

·

Stayed 6 nights

First of all, there’s only a stool in the room, there's no chair where you can lean back in the room. Secondly, the water in the bathroom, both by the toilet 🚽 area and in the shower 🚿 area, the water doesn't drain at all, because the ground is tilted to wrong angle, therefore the water doesn't drain. Terrible! ☹️ The safety box did not work at first, called the service tech and they fixed it. Bathroom rug always dirty each day (see the pictures). Hotel service is pretty bad. Each night we have to request for two extra shower towels, a hand towel and clean bathroom rug. Also, they did not refill the shampoo/soap for us, so we didn’t have any shampoo nor soap during the 3rd night/4th day. Also, the room request does take a long time for them to deliver items to us. They moved us to another room on the ground floor, however, the room on the ground floor feels a lot more dampened (lembab) than the room on the fifth floor. You can see condensation forming on the AC, and the floor does feel a lot more dampened. And also, for some reason the toilet area on the ground floor smells stinks.

6

Michelle

4 Sept 2024

·

Stayed 1 night

Upon arriving, the hotel looks great, however looks are deceiving. Front reception staff were very friendly. They said we were upgraded due to the hotel being full. Felt rather excited about this. When we walked to our room, every other door is covered by a black liner. Finally get to our room, it looked bright and inviting, however it’s in great need of a paint, repair. Very scuffed up paintwork on walls and closet. The grout in the bathroom was orange/brown, the towels smelt clean, but not one was without stains. The one hand towel we had was frayed. The outdoor balcony ceiling had paint coming off and balconies you looked out to had random rooms with dead plants. Guessing those are the rooms that are covered with a black liner. Location was good as it was close to great dining options. Just a shame as it was our last night in Bali. That being said, the kind staff distract you from the negatives. Would I go back. Doubt it.

6

John

12 Sept 2024

·

Stayed 2 nights

Okay at the price but rooms need lots of work no chairs in room . No luggage rack so had to have suitcase on floor

4

Sade-Maria

25 Mar 2024

·

Stayed 3 nights

Loud noises from other guests during the night. Breakfast was really poor. For example there was only 2 bread options and only jam or veggies to put on top.

8

Conrad

9 Feb 2023

·

Stayed 7 nights

Nice location air conditioner not that good

6

Leon

30 Nov 2023

·

Stayed 1 night

Noisy room because of the balcony facing the street, otherwise ok

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Service

Staff are widely praised as friendly and helpful across departments. Some guests reported inconsistent housekeeping replenishment and slower responses to requests.

Related guest reviews

10

Leo

25 Mar 2024

·

Stayed 23 nights

All the staff, from reception to cleaning, room service to restaurant, security to pool staff and all the trainee's to general manager get a 10 . They made us really feeling at home, and made us coming back next year

6

Christine

9 May 2025

·

Stayed 7 nights

The staff were amazing little hard to nderstand but lovely Breakfast was very basic not great at all Need revamping lots of rooms closed of potentially dangerous

6

Masanobu

17 Nov 2024

·

Stayed 10 nights

フロント、清掃、バー、レストランなどスタッフの対応は良いです。部屋は古いためか清潔感はなく浴室にカビあり。テラスがあるため小蟻の侵入あり。バスタオルは洗濯時の水質のせいか古いせいか茶色っぽい。フェイスタオルはありません。アメニティは歯ブラシ、歯磨き粉のみなので、シャンプー、コンディショナー、ボディソープなどは要持参、または現地購入する羊あります。シーツ、枕カバーはエコの観点から毎日の交換はなし(言えば変えてくれる) 洗面所の水流、排水は問題なし、シャワーの水圧はあまり強くはないが海外にしては及第点、排水は悪かった。エアコンは入室時に風量最大の16℃設定にしてもあまり冷えず点検依頼後はまぁOK。毎日、水2本くれる。近くにLIPPO Mall、Discovery Mall、コンビニ多数、レストランやWarungも多数あるので便利です。 Bintangビールの小瓶はホテルを右に出て直ぐのAZUKA MARTがRp20,000で最安でした。他店ではRp26,000〜、缶はRp30,000〜です。日本が安すぎるのか… バリ島はビール高いです。ビーチまでもDiscovery Mallを通り抜けができるため徒歩5〜7分と便利です。値段を考えれば良いホテルでした！途中1泊だけどUluwatuのBlue Point Resort & Spaに宿泊しましたが景観がバグース！

10

Ken

4 Mar 2024

·

Stayed 4 nights

Ever thing was the way a well managed hotel should operate All staff were excellent and professional

4

Brendan

14 Jun 2023

·

Stayed 6 nights

First of all, there’s only a stool in the room, there's no chair where you can lean back in the room. Secondly, the water in the bathroom, both by the toilet 🚽 area and in the shower 🚿 area, the water doesn't drain at all, because the ground is tilted to wrong angle, therefore the water doesn't drain. Terrible! ☹️ The safety box did not work at first, called the service tech and they fixed it. Bathroom rug always dirty each day (see the pictures). Hotel service is pretty bad. Each night we have to request for two extra shower towels, a hand towel and clean bathroom rug. Also, they did not refill the shampoo/soap for us, so we didn’t have any shampoo nor soap during the 3rd night/4th day. Also, the room request does take a long time for them to deliver items to us. They moved us to another room on the ground floor, however, the room on the ground floor feels a lot more dampened (lembab) than the room on the fifth floor. You can see condensation forming on the AC, and the floor does feel a lot more dampened. And also, for some reason the toilet area on the ground floor smells stinks.

10

Lloyd

1 Feb 2025

·

Stayed 1 night

staff and room were great

8

Kirstie

12 May 2024

·

Stayed 1 night

The staff were super friendly and helpful, and the restaurant was great value for very tasty meals.

8

Tina

29 Feb 2024

·

Stayed 1 night

Dejlig overnatning på stort hotel tæt på lufthavnen. Venligt personale. Dejligt vi kunne nå morgenmaden kl 6:30 inden vi skulle afsted til lufthavnen kl 7:00. Fint udvalg i morgenmadsbuffeten. Dejligt med to pools.0

2

Jason

7 Jan 2025

·

Stayed 9 nights

I'm not sure how this hotel got such a high rating, there are 6 levels and every level has half, if not more of the hotel rooms, red taped over the door, meaning it's unusable, we got 2 rooms side by side as they don't do single rooms that fit a family of 5. Each day when they clean the rooms, they would take 3 towels and replace with 2 towels, even though they knew there were 3 ppl staying in one room, I had to call up everyday for them to bring a 3rd towel. They don't have hand soap in the bathrooms to wash your hands, they said to use the 2 in 1 shampoo and body wash that is in the shower, to wash our hands. We went to the pool for a swim, there were 4 people already in the pool, when I asked for 4 pool towels, they said that they only have 5 and that I have to use my bath towel and then call house keeping to bring new bath towels to the rooms. (How can you only have 5 pool towels when your hotel is servicing more than 5 people?) We got the buffet breakfast as part of our package, they don't serve bacon and the fried rice and pasta always has spice in it, so my kids couldn't eat it, they had a 6 bread toaster which only 3 of them worked, so people are waiting ages to get their toast, the orange juice isn't orange juice, it's watered down cordial. Our room door handle played up, so they moved us from the 3rd floor to the 5th floor, the room they put us in had the WIFI signal on the ceiling which kept beeping every 10 seconds which they couldn't fix. worst hotel to stay

6

AFNIL DANIAL BIN AHMAD

22 Jul 2023

·

Stayed 1 night

All the staff so friendly

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Location

Central Kuta location close to malls, the beach, and the airport; easy to walk to many places. Several guests highlighted the convenience for dining and shopping.

Related guest reviews

10

Hussein

29 Aug 2024

·

Stayed 1 night

This hotel is right in the middle of Kuta, so it’s close to everything. The place is fairly new and modern, which I really appreciated. I had a great stay and honestly regret not staying here sooner!

10

MASASHI

16 Dec 2023

·

Stayed 2 nights

Expediaの会員割引で安く宿泊できました。スタッフの方も親切で部屋も清潔でした。空港から20分ほどかかりますが徒歩で行くことも出来立地も良かったです。

10

Karen

29 Jun 2025

·

Stayed 9 nights

Great location

8

Christopher

3 Aug 2024

·

Stayed 7 nights

A value for money hotel, and close to everything. I’d stay here again.

10

Jack

7 Oct 2024

·

Stayed 3 nights

Great Location and price. Very clean ,

8

RICHARD

11 May 2023

·

Stayed 1 night

Walkable, price reasonable.

10

schuyler

15 Jun 2024

·

Stayed 1 night

Really nice staff and perfect location

8

Tina

29 Feb 2024

·

Stayed 1 night

Dejlig overnatning på stort hotel tæt på lufthavnen. Venligt personale. Dejligt vi kunne nå morgenmaden kl 6:30 inden vi skulle afsted til lufthavnen kl 7:00. Fint udvalg i morgenmadsbuffeten. Dejligt med to pools.0

6

Yilmaz

15 Nov 2024

·

Stayed 1 night

For that Money okay. Center of Kuta. 10 Minutes from Beach. Close to Shopping Mall.

6

Leon

30 Nov 2023

·

Stayed 1 night

Noisy room because of the balcony facing the street, otherwise ok

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently basic or below average, with limited variety or items not kept hot. A few guests, however, found the restaurant meals tasty and good value.

Related guest reviews

6

Felisha

12 Mar 2025

·

Stayed 1 night

One this I HATE about Bali is taxi drivers don’t take no for an answer and start harassing you once you leave the hotel. The restaurant isn’t worth the prices, there is room service, the pools are not the best and one is only able deep, the AC doesn’t get very cold, the bed was not too soft and not too hard, pillows were horrible, and most of the rooms were blocked off with red tape. Hotel must have a bug problem.

6

Peter

9 Aug 2024

·

Stayed 2 nights

Staff good, breakfast & happy hour cocktails average. Rooms just getting a bit tired. Far better before pandemic.

8

Luke

6 Apr 2024

·

Stayed 1 night

Myself and partner enjoy our stay at the Eden. They cleaned our room every day. And I also Liked the free breakfast

6

Justin

25 Jul 2025

·

Stayed 2 nights

Property was mostly great but there was standing water in the shower behind the door with thick mildew build up and kind of made me queasy. I should’ve said something, but didn’t. It was my first time to Bali and I was staying here before my accommodations were ready. Staff was great, pool was wonderful, and breakfast was good.

6

Therese Angelica

18 Oct 2023

·

Stayed 2 nights

Godt hotel med god beliggenhed. Men vandet i bruseren var iskoldt. Og der var ikke nok tryk på vandet, til at vaske shampoo ud af håret. Det mest positive med hotellet var restauranten, med god balinesisk mad

6

Christine

9 May 2025

·

Stayed 7 nights

The staff were amazing little hard to nderstand but lovely Breakfast was very basic not great at all Need revamping lots of rooms closed of potentially dangerous

6

Antonius

21 Mar 2025

·

Stayed 7 nights

De kamers mogen wel beter schoongemaakt worden. Dat was wel een tekortkoming. Het ontbijt was onder het gemiddelde.

8

Kirstie

12 May 2024

·

Stayed 1 night

The staff were super friendly and helpful, and the restaurant was great value for very tasty meals.

4

Gary

7 Dec 2024

·

Stayed 14 nights

Hotel a 2 star at most. Rooms had mould in them. Many rooms have been condemned due to dampness /mould. Stickers and padlocks on doors. Breakfast below par. All food in pans was cold. Eggs were only Hot Food to order. No coffee machine. Would never stay there again. Expedia should Dump Eden Hotel

2

Jason

7 Jan 2025

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Stayed 9 nights

I'm not sure how this hotel got such a high rating, there are 6 levels and every level has half, if not more of the hotel rooms, red taped over the door, meaning it's unusable, we got 2 rooms side by side as they don't do single rooms that fit a family of 5. Each day when they clean the rooms, they would take 3 towels and replace with 2 towels, even though they knew there were 3 ppl staying in one room, I had to call up everyday for them to bring a 3rd towel. They don't have hand soap in the bathrooms to wash your hands, they said to use the 2 in 1 shampoo and body wash that is in the shower, to wash our hands. We went to the pool for a swim, there were 4 people already in the pool, when I asked for 4 pool towels, they said that they only have 5 and that I have to use my bath towel and then call house keeping to bring new bath towels to the rooms. (How can you only have 5 pool towels when your hotel is servicing more than 5 people?) We got the buffet breakfast as part of our package, they don't serve bacon and the fried rice and pasta always has spice in it, so my kids couldn't eat it, they had a 6 bread toaster which only 3 of them worked, so people are waiting ages to get their toast, the orange juice isn't orange juice, it's watered down cordial. Our room door handle played up, so they moved us from the 3rd floor to the 5th floor, the room they put us in had the WIFI signal on the ceiling which kept beeping every 10 seconds which they couldn't fix. worst hotel to stay

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15 $18	16 $18	17 $19	18 $19	19 $19	20 $19	21 $19
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29 $19	30 $19

EDEN Hotel Kuta Bali

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Junior Suite (Eden)

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