Name: Staybridge Suites San Bernardino - Loma Linda by IHG
Address: 1911 Commercenter Court, Orange Show, San Bernardino, California, United States of America, San Bernardino, San Bernardino County, US
Price range: $109–$371 per night
Rating: 9.03

What guests think

Staybridge Suites - San Bernardino - Loma Linda earns praise for its clean, spacious rooms and friendly staff, with guests appreciating the convenient location near restaurants, though some report lapses in housekeeping, parking concerns, and neighborhood safety.

Guests like the suite-style layouts with in-room kitchens and comfortable beds, which work well for families. Breakfast is frequently described as good, with waffles and fresh items, though some mention limited variety, slow replenishment, or crowding. Amenities such as the pool, gym, free laundry, and outdoor BBQ/fire pit areas are appreciated, but there are occasional issues with smoke odors, low water pressure, and noise from other guests or dogs. Overall, expect a comfortable, modern stay with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, gym, free laundry, and outdoor BBQ/fire pit areas. Some note the fire pit was unavailable, pool cleanliness at times, no hallway ice machines (relying on in-room freezers), and parking that is shared with nearby restaurants, with occasional fee confusion and security concerns.

Related guest reviews

10

KIMELA

Jul 12, 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

10

Susan

Jun 21, 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

6

Liliana

Sep 1, 2025

·

Stayed 2 nights

We asked to get the fire Pitt on they said no! They didn’t have a lighted we had to bring our own? Isn’t it an amenity at the hotel?

6

Johnathan

Jun 11, 2025

·

Stayed 5 nights

Hotel was generally clean and tidy. Pool area is nice. BBQ and fire pit area is great too. The ugly, hallways smell bad. No idea what it is but it doesn’t smell very good. Awful coffee at the breakfast buffet. Bed wasn’t very comfortable, no ice machines. Only ice was what could be made by the freezer in your room. Not a terrible stay but dated, dingy, and lacking some decent food/beverage options.

10

Shimira

May 13, 2023

·

Stayed 2 nights

The outdoor space was nice for relaxing in the evening. There was an IHOP, Red Lobster, and several other restaurants within walking distance. The suite space was spacious and let me create space for working and relaxing. If I'm traveling for work, I will definitely be staying at Staybridge.

8

William

Jun 1, 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

David

Feb 2, 2023

·

Stayed 2 nights

Hotel is brand new. Everything was clean and well maintained. Breakfast was tasty. The outdoor fire pit is nice and they have big grills you can use. The room was big and the kitchen was well appointed. Would recommend.

2

Ana

Aug 13, 2025

·

Stayed 3 nights

I was not given the right infomation about parking fee and was charged extra for each additional day. A man was recording my children at the pool and when i notified the staff they stated there was nothing they could really do, will not be coming here again

10

Tanya

Jan 11, 2024

·

Stayed 1 night

Our room was clean and comfortable, perfect for our family. There were restaurants within walking distance. Loved the breakfast options which was included. The only drawback was the elevators weren’t working, however the staircase was clean, well lit and felt safe. We will definitely stay here again.

2

Ramiro

Nov 25, 2025

·

Stayed 2 nights

Catalytic converter stolen from work vehicle overnight. Book at your own risk.

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Cleanliness

Most reviews praise clean rooms and tidy spaces, but some report lapses such as hair in bathrooms, dusty spots, a dirty pool, hallway odors, and occasional marijuana smells.

Related guest reviews

10

KIMELA

Jul 12, 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

2

TYLER

Sep 21, 2025

·

Stayed 2 nights

All of their rooms smell like Marijuana smoke. Front desk is rude and doesn't care. The pillows and all the bedding smell like smoke. Rooms say they are non smoking but its clear they allow people to smoke in these rooms. Check the reviews on other platforms like google and you will see others had the same issues as i did. We didn't stay we left because i couldn't take the smell. I booked this place based on the 9.2 rating on hotels.com but clearly its not accurate. Look at the google reviews and be warned before booking. Also.you will not get a refund. The hotel refuses to do so.

10

Eric

Jan 6, 2024

·

Stayed 1 night

This was the most cleanest room I've ever been in fully stocked with a full kitchen plates silverware dishwasher garbage disposal refrigerator microwave electric range for cooking a dinner table living room a separate bedroom two full screen TVs a really nice shower this place is the works a heated pool above my expectations especially for the $140 a night this is a really nice stay

10

Minjung

May 5, 2025

·

Stayed 1 night

Very clean and modern amenities. I loved that the bathrooms had separate toilet area and that the room included a kitchen. Highly recommend for families to stay! The workers were extremely nice as well :)

8

Parley

Apr 24, 2023

·

Stayed 3 nights

I loved the hotel. it was nice and neat. however, there was hair all over the bathroom of my room before i even got there. and there was coffee stains on my side table.

10

Jun

Mar 26, 2024

·

Stayed 1 night

Very convenient location, with easy access to shopping. Clean room with fully equipped mini kitchen and very friendly staff! Definitely recommended!

4

Amanda

Dec 1, 2025

·

Stayed 1 night

There was still hair in the showers from the previous guest. I know it wasn’t 100% their fault but the TV didn’t work for the whole night the first night we were there and we checked out the next morning, but other than that the staff were excellent. It was just the fact that the room wasn’t cleaned properly and you could tell.

6

Johnathan

Jun 11, 2025

·

Stayed 5 nights

Hotel was generally clean and tidy. Pool area is nice. BBQ and fire pit area is great too. The ugly, hallways smell bad. No idea what it is but it doesn’t smell very good. Awful coffee at the breakfast buffet. Bed wasn’t very comfortable, no ice machines. Only ice was what could be made by the freezer in your room. Not a terrible stay but dated, dingy, and lacking some decent food/beverage options.

8

Sarah

Apr 25, 2025

·

Stayed 2 nights

The hotel itself was great. Amenities, breakfast. Everything was good. However, Our room kept smelling of weed from someone on our floor smoking. Which i hated, as we had two small children with us. Walking outside there was lots of trash on the ground in the entry way.

10

Aniesa

Mar 2, 2025

·

Stayed 1 night

Large rooms, super clean and fresh. Great lobby space and den for our soccer team to hang out. Definitely a pleasant stay.

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Rooms

Large suite-style rooms with kitchens and comfortable beds are highlighted, and many find them quiet. Downsides include low water pressure, awkward TV placement or malfunctions, heavy shower doors, and occasional noise from upstairs or barking dogs.

Related guest reviews

10

Michael

Sep 2, 2025

·

Stayed 3 nights

Nice, spacious room.

10

Susan

Jun 21, 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

8

Karen

Sep 18, 2025

·

Stayed 1 night

Great place except for dogs hysterically barking each evening and morning for hours.

10

Minjung

May 5, 2025

·

Stayed 1 night

Very clean and modern amenities. I loved that the bathrooms had separate toilet area and that the room included a kitchen. Highly recommend for families to stay! The workers were extremely nice as well :)

8

rodney j

Dec 25, 2022

·

Stayed 19,350 nights

Great modern rooms with big kitchen ,very good breakfast ,only let down is shower pressure ,very poor

10

Jillian

Mar 14, 2024

·

Stayed 1 night

Room 508 - lights next to bed didn’t work, bathroom auto light kept turning and n throughout the night. Otherwise a good stay.

10

jessica

Oct 14, 2024

·

Stayed 2 nights

Could’ve given hotel 10/10 but the people upstairs room was noisy especially at night. Would wake us up from our sleep. Beside that BEST hotel in a an older area in town.

8

John

Nov 6, 2023

·

Stayed 2 nights

Very clean and outstanding customer service at check in..the Lady who checked me in was very personable, kind and seemed genuine. The only complaint and unfortunately this is a fairly large one was the water pressure in the room, showers and sink were practically non existant so my showers were VERY unfulfilling.

8

William

Jun 1, 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

KATHRYN

Aug 22, 2025

·

Stayed 1 night

This hotel was fantastic. They had everything we needed in the room. Very roomy and comfortable. Great place to stay if you are traveling with kids. Will stay here again.

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Service

Staff are widely described as friendly, welcoming, and accommodating (including early check-in or late checkout). Recurring complaints include missed housekeeping, towel/bedding shortages, reservation or billing errors, slow responses, and poor communication during issues.

Related guest reviews

10

Kelly

Sep 5, 2024

·

Stayed 5 nights

Had a great stay, the staff is amazing!

4

matthew

Mar 24, 2024

·

Stayed 1 night

Upon arriving, the night auditor/front desk attendant managed to mess up my reservation and didn’t use the digital card provided from Expedia. He had to cancel the reservation I made and then create a new reservation which caused me to lose out on $209 until my bank decides to process the refund for the canceled reservation. Very bad start to my stay and honestly I was very upset that the employee could make such a costly mistake, he simply offered me a free snack as an apology and it was honestly insulting. I tried to put it behind me since I was only staying there for the night but in the morning I was calling the front desk from my room and could get in contact with them after 15 minutes. Not really sure what’s going on with the staff here but they should be trained better on customer service and accuracy while completing a check-in. Definitely won’t be staying here again but the room itself was fine. The tv is in an awkward spot but otherwise a decent room

10

Trina

Jan 11, 2025

·

Stayed 1 night

Super friendly check in staff! The rooms are amazing!

10

Taylor

Mar 17, 2025

·

Stayed 1 night

A wonderful stay and close to the casino I will be staying again. I even got a 2pm checkout just for joining there rewards program which was awesome!!

10

Yadira

Mar 14, 2025

·

Stayed 1 night

The team were amazing and allowed us to check in early.

10

Steve

Dec 29, 2024

·

Stayed 3 nights

This was our first time staying at Staybridge Suites and it was a great experience (12/25, 12/26 & 12/27). We were very impressed with the cleanliness of the hotel, the location and also with the very helpful staff; especially Jessica G. She was very friendly, informative, professional and patiently answered all our questions. Jessica made us feel welcomed even when we arrived very late in the day. Thank you to her and one and all! Steve & Jamie

10

Sharon

Jul 28, 2025

·

Stayed 1 night

Kim at the front desk was very welcoming during our check in. She explained when breakfast was served and asked if we needed anything else. She answered all my questions and was very knowledgeable.

2

Monica

Dec 28, 2024

·

Stayed 2 nights

So the power went out during my stay and there was no notification from staff that when it was going to be back up nor was there compensation, and I wasn’t given a damn sponge to clean my dishes when I went up to the desk and said there was no sponge, I was told by staff that I should have asked the janitorial lady when it should have been there from the beginning, I wasn’t given any new clean towels either. I prefer the corona location better.

10

Nancy

Aug 11, 2025

·

Stayed 2 nights

The staff was VERY helpful and friendly. Parking was convienent.

6

Keith

Aug 18, 2025

·

Stayed 4 nights

Staybridge Suites in San Bernardino appeared to be fairly new and well kept. The breakfast bar was a very nice touch. Unfortunately we did have a service problem that was not handled at all. We were there for four nights. On the third day we had to return to our room at 3:00 in the afternoor to pick up some things and found our room unmade. Two house keeping carts and attendants were still on our floor and we called and asked for the rooms to be cleaned and we left.....we came back after 5:00 that evening to an unmade room and we called only to be told that house keeping had gone for the day....for the price we paid we expected much better service and we will not be using Staybridge again. Keith Rigby

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Location

Convenient for NOS Events Center and within walking distance of several restaurants. Several guests, however, felt the surrounding area is sketchy or unsafe and noted parking competition with nearby venues.

Related guest reviews

10

Oceanna

Apr 16, 2025

·

Stayed 2 nights

Convenient to NOS

8

Maureen

Apr 18, 2025

·

Stayed 2 nights

Good enough stay. In town for volleyball tourney down the road so did the job. Claim jumper in parking lot was convenient since we didn’t have a car. Area is a bit sketchy but isn’t all of San Bernardino?

10

Sharlana

Apr 13, 2025

·

Stayed 1 night

I loved how friendly the staff were and the location.

10

Steven Herrera

Aug 2, 2025

·

Stayed 1 night

Very friendly staff, clean rooms and close to good restaurants

10

Jun

Mar 26, 2024

·

Stayed 1 night

Very convenient location, with easy access to shopping. Clean room with fully equipped mini kitchen and very friendly staff! Definitely recommended!

10

Taylor

Jan 1, 2025

·

Stayed 2 nights

Easy and convenient for festival access at NOS.

10

Shimira

May 13, 2023

·

Stayed 2 nights

The outdoor space was nice for relaxing in the evening. There was an IHOP, Red Lobster, and several other restaurants within walking distance. The suite space was spacious and let me create space for working and relaxing. If I'm traveling for work, I will definitely be staying at Staybridge.

8

Ayesha

Jan 5, 2025

·

Stayed 1 night

The neighborhood is unsafe.

8

William

Jun 1, 2025

·

Stayed 1 night

Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon. Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it. A couple odd things about this hotel: 1. TV angle is not good as it doesn't face the bed, nor the couch. 2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks. 3. The shower doors are very heavy. My spouse had a hard time opening and closing them. 4. The bathroom sink water flow is very light.

10

Lori

Jul 31, 2025

·

Stayed 2 nights

Very nice rooms and staff was great. The breakfast buffet was good. 2 nice restaurants are located right across the parking lot, easy walk

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Dining

Breakfast draws frequent praise, with waffles and fresh items mentioned. Some guests found options limited, coffee weak, replenishment slow, or the area crowded.

Related guest reviews

10

KIMELA

Jul 12, 2025

·

Stayed 3 nights

Property was clean. Breakfast was good but lobby was crowded on weekend with families. I didn’t like the fact that dogs were allowed in breakfast area around food. The pool area was busy and pool was dirty. Nice hotel, but not sure if I will stay again.

10

Susan

Jun 21, 2025

·

Stayed 1 night

This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.

8

Mario

Jan 15, 2023

·

Stayed 1 night

breakfast took long to refill coffe

8

David

Jun 2, 2023

·

Stayed 2 nights

Nice large room/suite, comfortable beds. Water pressure poor in the bathroom for showers etc. Breakfast basic but ok, except we kept having to ask for things to be replenished. This was not the fault of staff, just that one lady was working hard trying to do everything, cooking, clearing up etc! Guest laundry was free. Quiet location. Restaurant opposite, just across the car park.

10

Sandra

Jul 28, 2025

·

Stayed 1 night

Hotel service was amazing and kind. Breakfast was delicious and well stocked. Room was so clean and bed was super comfortable. Everything about this hotel deserves 5 STARS

6

Amanda

Dec 20, 2025

·

Stayed 1 night

The breakfast was amazing and the workers are always just really amazing man

10

Victor

Jun 3, 2024

·

Stayed 2 nights

This property was very clean . It even smelled good all around. The entire staff were very friendly and happy to assist . Breakfast was ok but the sausages were overcooked on both of the days we were there .

10

Lori

Jul 31, 2025

·

Stayed 2 nights

Very nice rooms and staff was great. The breakfast buffet was good. 2 nice restaurants are located right across the parking lot, easy walk

10

Adrienne

Aug 21, 2025

·

Stayed 1 night

The check in lady was extremely nice. We were going to a concert at Yaamava and stayed just the night. Our room was fantastic. I’ve stayed at a lot of hotels this year and this was the best. I was very surprised. I’d recommend this hotel. Breakfast was great. I made waffles.

10

Debbie

Apr 30, 2023

·

Stayed 1 night

Nice room. Large and comfortable. Breakfast was mediocre.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$134
March	$150
April	$125
May	$114
June	$122
July	$125
August	$136
September	$139
October	$145
November	$140
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $123	16 $109	17 $116	18 $171	19 $205
20 $150	21 $113	22 $126	23 $127	24 $130	25 $148	26 $127
27 $130	28 $135	29 $152	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $123	3 $127
4 $137	5 $240	6 $325	7 $254	8 $182	9 $371	10 $146
11 $135	12 $130	13 $130	14 $135	15 $130	16 $142	17 $130
18 $123	19 $135	20 $135	21 $130	22 $138	23 $135	24 $138
25 $123	26 $130	27 $135	28 $138	29 $150	30	31

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Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Studio Suite, 1 King Bed, Kitchen

Studio, 1 King Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen (Mobility, Transfer Shower)

Studio Suite, Kitchen

Suite, 1 Bedroom, Accessible, Kitchen (Communication)

Suite, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Mobility, Accessible Tub)

Suite, 2 Bedrooms, Accessible, Kitchen (Communication)

Studio Suite, 1 King Bed, Accessible, Kitchen (Communication Accessible)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites San Bernardino - Loma Linda by IHG

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Prices for upcoming dates