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Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 3315 square feet (308 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 228 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Location
With a stay at Crisol Vía Castellana, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 3 minutes by foot from Plaza de Castilla. This hotel is 1.4 mi (2.3 km) from Bernabéu Stadium and 4.1 mi (6.6 km) from Gran Via.
What's nearby
Paseo de la Castellana(0.1 miles)
Azca Financial District(0.1 miles)
Plaza de Castilla(0.1 miles)
Gate of Europe(0.3 miles)
Cuatro Torres Business Area(0.6 miles)
Hospital La Paz(1.1 miles)
Bernabéu Stadium(1.1 miles)
National Auditorium of Music(1.9 miles)
U.S. Embassy(2.6 miles)
ABC Serrano(2.7 miles)
Hospital de La Princesa(2.8 miles)
San Camilo Hospital Quirón(2.9 miles)
University City of Madrid(2.9 miles)
Plaza de Olavide(2.9 miles)
El Corte Inglés(3 miles)
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD)(7.7 miles)
Parking
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Paseo de la Castellana (0.1 miles)
Azca Financial District (0.1 miles)
Plaza de Castilla (0.1 miles)
Gate of Europe (0.3 miles)
Cuatro Torres Business Area (0.6 miles)
Hospital La Paz (1.1 miles)
5
Room details
Sleeps 2
430 ft²
6
Room details
Sleeps 4
430 ft²
6
Room details
Sleeps 2
215 ft²
5
Room details
Sleeps 2
344 ft²
5
Room details
Sleeps 3
269 ft²
Based on 5,003 verified reviews
Business
33%
Couple
32%
Family
20%
Group
7%
Solo
6%
AI-generated summary based on recent guest reviews
Crisol Vía Castellana draws consistent praise for its excellent location beside Plaza de Castilla with quick metro, bus, and Chamartín links, plus generally friendly staff and acceptable cleanliness, but reviews also flag dated rooms and inconsistent comfort.
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What guests think
Crisol Vía Castellana draws consistent praise for its excellent location beside Plaza de Castilla with quick metro, bus, and Chamartín links, plus generally friendly staff and acceptable cleanliness, but reviews also flag dated rooms and inconsistent comfort.
Several guests report thin walls or elevator sounds, while others enjoyed large rooms or views of the KIO towers. Amenities feel limited for a 4-star to some, with an occasionally closed bar or cafeteria, no in-room coffee, and minibars empty or pay-only. Breakfast draws frequent compliments. Expect a well-connected base with variable room quality and service touches.
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AI-generated summary based on recent guest reviews
Facilities
Parking is convenient on site. Some amenities were unavailable or limited, including a closed bar or cafeteria at times, no in-room coffee or kettle, and minibars empty or pay-only.
Related guest reviews
Kjellaug
May 18, 2024
·
Stayed 1 night
Alejandro
Jul 24, 2024
·
Stayed 1 night
Alejandro
Jul 21, 2022
·
Stayed 6 nights
FOUAD
Mar 25, 2024
·
Stayed 1 night
Maxime
Dec 28, 2024
·
Stayed 4 nights
Gema
Jan 26, 2023
·
Stayed 1 night
Paula
Jul 29, 2024
·
Stayed 1 night
Al
Jul 24, 2023
·
Stayed 1 night
Jose
Jan 7, 2023
·
Stayed 19,363 nights
Luis Antonio
Jan 20, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean with several compliments for housekeeping, though some note corridor odors and occasional lapses like bathroom hairs or stained tubs.
Related guest reviews
Nadia
Sep 22, 2024
·
Stayed 5 nights
Diana
Jun 30, 2024
·
Stayed 3 nights
barry
Aug 8, 2024
·
Stayed 1 night
Mike
Aug 23, 2024
·
Stayed 1 night
Zach
Oct 16, 2023
·
Stayed 1 night
Pilar
Feb 3, 2024
·
Stayed 1 night
Alejandro
Jul 21, 2022
·
Stayed 6 nights
Paula
Jul 29, 2024
·
Stayed 1 night
Natalia
Jul 8, 2024
·
Stayed 1 night
Irlandy Maria
Dec 24, 2022
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely: many feel dated or in need of renovation, with mixed bed comfort and some small layouts, while others are spacious and offer views. Recurring noise complaints mention street traffic, thin walls, and elevator machinery.
Related guest reviews
Abraham
Jun 8, 2024
·
Stayed 1 night
Nadia
Sep 22, 2024
·
Stayed 5 nights
Kjellaug
May 18, 2024
·
Stayed 1 night
Antonio
Aug 24, 2023
·
Stayed 2 nights
Duncan
Sep 26, 2024
·
Stayed 1 night
Ulises
May 18, 2023
·
Stayed 2 nights
Maxime
Dec 28, 2024
·
Stayed 4 nights
Orlando Herrera
May 4, 2024
·
Stayed 8 nights
Paula
Jul 29, 2024
·
Stayed 1 night
Dolly
Oct 16, 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, helpful staff, but others report rude or unprofessional interactions, slow room-service responses, and booking or communication frustrations.
Related guest reviews
Diana
Jun 30, 2024
·
Stayed 3 nights
Mike
Aug 23, 2024
·
Stayed 1 night
Zach
Oct 16, 2023
·
Stayed 1 night
Armando Rene
Jun 3, 2024
·
Stayed 3 nights
Pieter
Jul 29, 2023
·
Stayed 2 nights
Paula
Jul 29, 2024
·
Stayed 1 night
Francisco
Jan 27, 2023
·
Stayed 1 night
Irlandy Maria
Dec 24, 2022
·
Stayed 1 night
Eduard
May 26, 2023
·
Stayed 2 nights
Al
Jul 24, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Widely praised for being beside Plaza de Castilla with metro and bus at the door, and convenient for Chamartín and the airport. Guests also mention nearby restaurants and shops.
Related guest reviews
juan antonio
Feb 13, 2023
·
Stayed 3 nights
Eduardo
Oct 15, 2023
·
Stayed 4 nights
barry
Aug 8, 2024
·
Stayed 1 night
Mike
Aug 23, 2024
·
Stayed 1 night
Conrad
Dec 29, 2021
·
Stayed 1 night
ESTIBALIZ
Apr 1, 2024
·
Stayed 1 night
Maxime
Dec 28, 2024
·
Stayed 4 nights
Paula
Dec 30, 2022
·
Stayed 19,355 nights
BERNAL ALBERTO
Mar 26, 2023
·
Stayed 1 night
Alvaro
Mar 30, 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Breakfast is regularly praised, from good to excellent. Outside breakfast, the bar or cafeteria was sometimes closed and minibars are pay-only, limiting on-site options.
Related guest reviews
barry
Aug 8, 2024
·
Stayed 1 night
Per
Jun 26, 2022
·
Stayed 6 nights
FOUAD
Mar 25, 2024
·
Stayed 1 night
Luz Stella
Oct 13, 2023
·
Stayed 2 nights
Orlando Herrera
May 4, 2024
·
Stayed 8 nights
Gema
Jan 26, 2023
·
Stayed 1 night
Paula
Jul 29, 2024
·
Stayed 1 night
Jose
Jan 7, 2023
·
Stayed 19,363 nights
Luis Antonio
Jan 20, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Loyda Abigail
Jan 12, 2025
·
Stayed 2 nights
Maxime
Dec 28, 2024
·
Stayed 4 nights
Duncan
Sep 26, 2024
·
Stayed 1 night
Nadia
Sep 22, 2024
·
Stayed 5 nights
Mike
Aug 23, 2024
·
Stayed 1 night
Yes, self-parking is available on-site for a fee of EUR 21 per day. It is covered parking.
A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 12 per person.
Check-in is from 2:00 PM until 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be arranged by contacting the property in advance.
The property features an elevator/lift and limited wheelchair accessibility. However, specific details regarding accessible rooms and facilities should be confirmed with the property.
The property is centrally located in Madrid, just steps from Paseo de la Castellana and a 3-minute walk from Plaza de Castilla. It is approximately 1.8 miles from Bernabéu Stadium and 4.1 miles from Gran Via.
Children are allowed at the property, and the minimum age for children to stay for free has not been specified.
The property offers rollaway beds for a fee of EUR 40 per day, subject to availability. Advance request or confirmation is required.
Have a question?
Instant AI responses are based on hotel information
Crisol Vía Castellana in Madrid is quietest in August, while demand peaks in January. Expect noticeably lighter crowds across the summer months compared with the winter spike in early year travel.
The Crisol Vía Castellana in Madrid sits close to Paseo de la Castellana, Plaza de Castilla and the Bernabéu Stadium, making it convenient for business districts and major sports or event venues. The hotel tends to suit business travellers and couples, and it presents an eco-friendly angle alongside its central Community of Madrid location.
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi