Majarò Hotel Tulum
From
1 306 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
1 306 $US
/nuit
À propos de cet établissement
Mediterranean-style apartment with outdoor pool, free Wi-Fi, and on-site dining in Tulum's La Veleta neighborhood.
Emplacement
C’est dans le quartier La Veleta à Tulum que vous trouverez Majaro Apartments. Si l'emblématique Ruines mayas de Tulum figure parmi les incontournables, ne sous-estimez pas les sympathiques Plage de Tulum et Réserve de la biosphère de Sian Ka'an, qui vous invitent à admirer la beauté naturelle des lieux. Les agréables Parc Xel-Há et Promenade Artistique Holistika méritent aussi une visite.
Restaurant
Piscine
Sauna
Ménage
Coffre-fort
Consigne à bagage
Emplacement
La Veleta, Lote 21, Manzana 47, Región 15 Tulum Quintana Roo 77760 Mexico, La Veleta, Tulum, Tulum, Quintana Roo, Mexique
Options de chambre
5
Loft with Private Pool
Détails de la chambre
Couchages 2
108 ft²
KitchenetteMini barTélévisionPiscine privée
5
Standard Apartment
Détails de la chambre
Couchages 3
108 ft²
ClimatisationKitchenetteSalle de bain
4
Studio
Détails de la chambre
Couchages 2
108 ft²
1
House Deluxe King Bed
Détails de la chambre
Couchages 8
Balcon ou terrasseClimatisationWi-Fi (gratuit)Mini bar
9
Villa Deluxe King Bed
Détails de la chambre
12× Très Grands Lits Doubles
et 4× Canapés-Lits
Balcon ou terrasseClimatisationWi-Fi (gratuit)Mini bar
7
Apartment with Terrace and Private Pool
Détails de la chambre
Couchages 3
215 ft²
KitchenetteMini barTélévisionPiscine privée
1
Room Standard
Détails de la chambre
1
Home Standard
Détails de la chambre
Avis des voyageurs sur Majarò Hotel Tulum
8
Très bien
Basé sur 2 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis concernant Majaro Villa, les clients apprécient le design élégant, la propreté et le personnel accueillant, mais soulignent la situation isolée, les travaux importants dans la zone et l'accès difficile, ainsi que le fonctionnement irrégulier, le petit-déjeuner basique ou décevant et les problèmes occasionnels de bruit ou d'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis concernant Majaro Villa, les clients apprécient le design élégant, la propreté et le personnel accueillant, mais soulignent la situation isolée, les travaux importants dans la zone et l'accès difficile, ainsi que le fonctionnement irrégulier, le petit-déjeuner basique ou décevant et les problèmes occasionnels de bruit ou d'entretien.
Beaucoup apprécient les piscines et le décor soigné, bien que certaines piscines privées ne soient pas chauffées et que l'offre du bar ou du restaurant puisse être limitée ou fermer tôt. Les chambres sont souvent confortables et attrayantes, mais certains clients signalent une connexion Wi-Fi instable, des agencements réduits, des douches extérieures inhabituelles ou des problèmes de fonctionnement tels que des portes qui ne verrouillent pas ou des inondations en cas de fortes pluies. Le service est fréquemment chaleureux et serviable, mais la direction et la qualité du petit-déjeuner semblent inégales. Attendez-vous à un séjour agréable et discret, avec autant de confort que de bizarreries.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une belle piscine centrale et certaines chambres disposent d'une piscine privée ou sur le toit, mais elles ne sont pas chauffées. Le bar/restaurant peut être limité ou fermer tôt, et plusieurs avis signalent l'absence de parking dédié.
Avis de voyageur à ce sujet
2
MARIA
23 sept. 2025
·
A séjourné 1 nuit
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
8
Latasha
13 nov. 2023
·
A séjourné 2 nuits
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
10
arnaud
9 mai 2023
·
A séjourné 3 nuits
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
6
Terrance
9 juil. 2023
·
A séjourné 3 nuits
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
8
Liliana
2 janv. 2023
·
A séjourné 19 358 nuits
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
6
Katherine
12 août 2023
·
A séjourné 5 nuits
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
10
brian
20 sept. 2022
·
A séjourné 6 nuits
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Mélissa
6 mai 2025
·
A séjourné 3 nuits
Love the pool and it was very clean
Love the pool and it was very clean
6
Tracy
30 juin 2023
·
A séjourné 13 nuits
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
2
Dilliana
28 sept. 2025
·
A séjourné 2 nuits
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent la propriété et les chambres très propres. D'autres signalent de fortes odeurs chimiques, du linge taché ou usé et un ménage irrégulier, comme des recharges non faites ou des changements de linge peu fréquents.
Avis de voyageur à ce sujet
10
Sydney
7 mai 2023
·
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.
The property is very clean and well-maintained; the service is great as staff is friendly and attentive. I would highly recommend this property.
2
Garry
10 nov. 2025
·
A séjourné 4 nuits
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
10
Sabrina
11 nov. 2023
·
A séjourné 3 nuits
Very nice and clean
Very nice and clean
8
Irina
7 mars 2024
·
A séjourné 11 nuits
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
10
Dilcia
23 nov. 2025
·
A séjourné 6 nuits
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
6
Christina
12 nov. 2025
·
A séjourné 4 nuits
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
2
Kyra
11 juin 2025
·
A séjourné 2 nuits
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
6
Tracy
30 juin 2023
·
A séjourné 13 nuits
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
2
FRANCISCA
23 avr. 2025
·
A séjourné 2 nuits
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
Una pesima experiencia, no hay parqueo, ni vigilancia, ni camaras de seguridad, demasiado ruido, por el restaurante de enfrente, lugar muy inseguro, sucio, piscinas muy sucias, pagamos 2 noches y las perdimos por miedo a q nos pasara algo a nuestra familia. Dejan la llave maestra en una caja vacia de vino, cualquiera puede ingresar a la habitación..... NO LO RECOMIENDO
2
Dilliana
28 sept. 2025
·
A séjourné 2 nuits
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres élégantes et confortables avec des agencements spacieux, des balcons et des douches extérieures ; plusieurs logements offrent une piscine privée ou sur le toit. Les inconvénients incluent une connexion Wi-Fi instable, des cuisines petites ou mal équipées, des piscines froides/non chauffées, des nuisances dues aux travaux, des inondations occasionnelles, des portes qui ne verrouillent pas ou l'absence de télévision.
Avis de voyageur à ce sujet
2
Garry
10 nov. 2025
·
A séjourné 4 nuits
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
Never saw anyone from Hotel took out are trash. Floor rotting in shower step on one side of floor boards you feel like your foot is going to go through while other side of floor goes up I have a video if you want to see it. Also had a cook top but no pans or bowls bottle openers no tv microwave
10
CLAUDIA
15 oct. 2025
·
A séjourné 1 nuit
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
Perfect for a couple. Loved the ambiance and the touches of nature in the decor. Close to great dining options. The shower was a special feature that was outdoors. Felt private yet connected to nature. Enjoyed our stay.
8
Latasha
13 nov. 2023
·
A séjourné 2 nuits
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
6
Clarissa
4 avr. 2023
·
A séjourné 6 nuits
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
8
Chloe
30 juin 2025
·
A séjourné 8 nuits
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
8
Chantal
31 mars 2023
·
A séjourné 1 nuit
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool. The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly. Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay. The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer. The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked. Would stay here again despite this, but would not opt for the roof top unit again just in case. Thank you Majaro for our first night's stay in Tulum!
8
Liliana
2 janv. 2023
·
A séjourné 19 358 nuits
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
The personal plunge pool was definitely the selling point on this hotel. Its great having your own pool that opens up right in your room. I just wish that they disclose that its *not* heated - as this greatly limited our use of the pool since the water was cold. I enjoyed having the openness of the room with the outside, however at times the noise from the outside was very loud as you can hear everything if other people have their doors open as well. I liked their 3 for 2 drink special, however I wish that the bar/restaurant stayed open until later. The restaurant closes at 4PM which is very early into the day and given that there's nothing around the restaurant it made it difficult in picking up food at a later time.
6
Katherine
12 août 2023
·
A séjourné 5 nuits
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
6
Christina
12 nov. 2025
·
A séjourné 4 nuits
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
6
Tracy
30 juin 2023
·
A séjourné 13 nuits
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment amical, réactif et serviable pour l'enregistrement et les besoins locaux. Cependant, le fonctionnement peut être irrégulier, avec des périodes sans personnel sur place, une communication lente ou mauvaise, des inclusions non honorées et des politiques de remboursement rigides.
Avis de voyageur à ce sujet
10
Cristal
29 sept. 2023
·
A séjourné 4 nuits
The staff was very friendly and helpful. They were very attentive to our needs
The staff was very friendly and helpful. They were very attentive to our needs
10
Timothy
13 janv. 2025
·
A séjourné 2 nuits
We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
We traveled to Tulum for a weekend trip to stay 2 nights and attend a concert at Zamna. We chose to stay at the Majaro hotel after viewing pictures online and seeing its cutesy and demure ambiance. The hotel did not disappoint. Hotel staff was friendly and professional. They accommodated us when we requested a later check out by 30 minutes. There is also a market and coffee shop across the street for essentials.
10
Carlos Alberto
8 nov. 2023
·
A séjourné 2 nuits
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
Fenomenal atención de Verónica y Franco en Recepción, explican todo muy bien y son muy atentos, te ayudan en todo lo que necesiten. 101% amables ! sugiero ampliamente este hotel, es tranquilo y bastante cómodo !!
6
Christina
12 nov. 2025
·
A séjourné 4 nuits
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
2
Kyra
11 juin 2025
·
A séjourné 2 nuits
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
We arrived at the place and it smelled strongly of cleaning chemicals. I tried to air it out, however it was not possible. Then my sister started having asthma issues from the smell. I contacted the property that we had to immediately leave and find a new place. The property managers said the owner refused to provide any refund for days cost. I’m not happy at all.
10
brian
20 sept. 2022
·
A séjourné 6 nuits
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Denette
2 août 2024
·
A séjourné 2 nuits
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
6
Ilona
10 oct. 2023
·
A séjourné 3 nuits
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
2
Dilliana
28 sept. 2025
·
A séjourné 2 nuits
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
8
Saudi
2 févr. 2025
·
A séjourné 9 nuits
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
I enjoyed my stay. The staff was very friendly and super helpful. Would def stay again. I was there for 10 days
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé dans un quartier en développement, calme, avec des routes non pavées ou inondées et des travaux en cours ; peu de choses sont accessibles à pied. Des taxis, des vélos ou une voiture sont souvent nécessaires.
Avis de voyageur à ce sujet
8
Latasha
13 nov. 2023
·
A séjourné 2 nuits
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
10
arnaud
9 mai 2023
·
A séjourné 3 nuits
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
10
Darius
1 févr. 2023
·
A séjourné 7 nuits
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful
8
Scott
16 avr. 2023
·
A séjourné 6 nuits
Surrounding roads were dirt and dangerous.
Surrounding roads were dirt and dangerous.
8
Gilles
28 févr. 2023
·
A séjourné 8 nuits
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
6
Katherine
12 août 2023
·
A séjourné 5 nuits
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
6
Christina
12 nov. 2025
·
A séjourné 4 nuits
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
Pros: Charming and beautifully designed room with easy check in and check out. Perfect if you’re mainly looking for a comfortable, clean place to sleep. Wifi and WhatsApp connecting with Daniella was always easy. Cons: The surrounding area has unpaved dirt roads. Breakfast snacks weren’t replenished daily as promised. On our last night, the sheets were cleaned with strong chemicals, making it difficult to sleep due to the smell. As this is an independent run property, there is no on site staff presence. Overall: we had a pleasant stay and got good value for the price. I’d recommend replacing the daily snack breakfast with vouchers for the lovely breakfast place across the street, it would elevate the experience and attract more guests to this area and hotel.
10
Denette
2 août 2024
·
A séjourné 2 nuits
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
6
Tracy
30 juin 2023
·
A séjourné 13 nuits
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make. I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting. Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
8
Sim
18 mai 2025
·
A séjourné 1 nuit
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité du petit-déjeuner est irrégulière, allant d'excellents chilaquiles à une offre minimale ou inexistante, avec un choix limité et un service parfois lent. Le restaurant/bar sur place a une sélection limitée et/ou ferme tôt, offrant parfois uniquement le petit-déjeuner et des snacks.
Avis de voyageur à ce sujet
2
MARIA
23 sept. 2025
·
A séjourné 1 nuit
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
DIFICIL ACCESO. UBICADO EN CALLE LLENA DE HUECOS E INUNDADA. PUBLICIDAD ENGAÑOSA, NO CUENTAN CON ESTACIONAMIENTO, HAY QUE ESTACIONARSE EN LA CALLE INUNDADA. NADDIE TE RECIBE, SOLO TE DAN INSTRUCCIONES DE ACCESO POR WHATSAPP. NO SIRVEN LOS CONTROLES DEL CLIMA. OTRA MENTIRA PUBLICITARIA ES QUE TE VENDEN DESAYUNO INCLUIDO, LO CUAL ES UNA BURLA, PUES EL DESAYUNO QUE INCLUYE CONSISTE EN UN MINI YOGURT Y UN JUGUITO.
8
Chloe
30 juin 2025
·
A séjourné 8 nuits
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
The most comfortable bed ever!! The bed was a big positive, the room was spacious and had a lovely balcony. The only thing is that the breakfast could have more options than toast and jam. Hiring a car is preferable. Veronica was on hand and very helpful
8
Irina
7 mars 2024
·
A séjourné 11 nuits
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best. But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon. Breakfast is included, but it’s terrible, amateurish, the coffee is bad too. Shame that something so well-designed is run in such a hopeless manner.
8
deepali
13 août 2022
·
A séjourné 3 nuits
The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
The room was amazing and the pool view . Also , the reception host fede was very helpful in getting us taxis and restaurant reservations. However , we didn't like the room service . No coffee and machine was broken . Breakfast item wasnt good either . They should work on it to gather more crowd at the bar and breakfast
10
brian
20 sept. 2022
·
A séjourné 6 nuits
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
Every aspect was clean and in good condition and in a quiet location. The service of the concierge exceptional. Food was good and well presented. But only breakfast & snacks no dinner service, if you have your own transport not an issue. However if not you will need a taxi for any other food or bar sites there are no other options within walking distance.
10
Denette
2 août 2024
·
A séjourné 2 nuits
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast! The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
4
Lucero
8 janv. 2024
·
A séjourné 4 nuits
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
la habitacion es muy pequeña, no tiene closet, solo ponen 1 bote de basura en el baño, la porcion del desayuno, es muy poca y tienen poca variedad, la verdad no me gusto nada
8
Sim
18 mai 2025
·
A séjourné 1 nuit
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
Excellent property. Fruits were missing in included breakfast, bread was hard. It is on the quieter side of the residential area.
2
Dilliana
28 sept. 2025
·
A séjourné 2 nuits
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
This is not a hotel. There’s no staff onsite. There’s no breakfast offered as listed on Expedia’s page. This is a complete false advertisement. The door to the bathroom faces the outside pool and it doesn’t close. So it feels very unsafe. Anyone could fit and literally come into the room from the outside. There’s no security or door person either and there’s no where to park your car. The towels are stained and full of holes. I requested new ones and they were in even worse conditions. I would not recommend this places, cannot call it a hotel because it is not a hotel.
10
Ryan
26 janv. 2023
·
A séjourné 5 nuits
I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
I loved the Majaro! Everything about it was nice, I highly recommend the luxury suite with the rooftop pool. The service was amazing and the food was okay, the breakfast is better than the lunch for sure.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Nicolas
11 mai 2026
·
A séjourné 5 nuits
Tout été parfait Veronica est très gentille et le café où on prends le petit déjeuner le matin ils sont parfait Merci à tous
Tout été parfait Veronica est très gentille et le café où on prends le petit déjeuner le matin ils sont parfait Merci à tous
10
arnaud
9 mai 2023
·
A séjourné 3 nuits
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
Hôtel agréable, piscine sympa et belle décoration. Un petit havre de paix. Chambre avec bain privée (l'eau est peut être un peu froide) mais cela est tout de même agréable. Effectivement les alentours de l'hôtel notamment la route est en très mauvais état mais en roulant avec précaution cela est accessible. Merci pour ce séjour agréable
8
Gilles
28 févr. 2023
·
A séjourné 8 nuits
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
Cette hôtel est splendide malheureusement situé en plein centre d’un cartier en construction nous avons dû changer d’hôtel trop de bruit mais les dirigeants on été très collaboratif ils nous ont remboursé nous y retournerons dans quelques années les routes aux alentours sont pratiquement impraticables
10
Ivan
2 janv. 2026
·
A séjourné 4 nuits
Habitacion bonita, falto algo de limpieza pero es un lugar bonito para descanso
Habitacion bonita, falto algo de limpieza pero es un lugar bonito para descanso
10
Dilcia
23 nov. 2025
·
A séjourné 6 nuits
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
I I really enjoyed my stay in Majaro. Everything was very clean, the service was excellent, they answered quickly if we needed help, and the pool was excellent. I highly recommend it and would stay there again.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Équipements populaires
Restaurant
Piscine
Sauna
Ménage
Coffre-fort
Consigne à bagage
Services
Ménage
Coffre-fort
Consigne à bagage
24-Hour Front Desk
Activités
Piscine
Parking (Bicycle)
Pool (Outdoor)
Général
Restaurant
Sauna
Breakfast Service
Smoke-Free Property
Parking
Parking gratuit